Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 1,698 reviews

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Description

Hotel extras

  • ALL-Safe certified hotel in Mannheim

  • Hotel underground parking available (fee applies)

  • Inviting terrace in the middle of a lavender garden

  • Very good transport connections to Congress Center and SAP Arena

  • Hotel in Mannheim's city center with top reviews

Our accommodation(s)

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Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

GPS:49.490849, 8.461704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of refreshing cocktails or treat yourself to a glass of our Grand vin Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,698 reviews

TripAdvisor Rating  4.0/5  975 reviews

good stay

Customer review rating 4.5/5

Tom Business - Confirmed reviews ALL

it was a bit hard to get to the location because of road work and one-way traffic streets, but the accomodations are very good, as well as the services.

Dear Tom, we are delighted to hear you had a good stay. We apologize for the inconvenience caused by road work and one-way streets. Your kind words about our accommodations and services are truly appreciated. Looking forward to welcoming you back soon. Best regards, Kerstin Mercure Hotel Mannheim am Rathaus

Good stay

Customer review rating 4.5/5

G K. Business - Confirmed reviews ALL

Good location, good staff and well connected

Dear G K., thank you for your positive review! We are delighted to hear that you enjoyed your stay with us, appreciated our central location, and found our staff helpful. We hope to welcome you back soon. Best regards, Kerstin Mercure Hotel Mannheim am Rathaus

all fine

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

no complains, everything as it should be

Thank you very much for your positive review! We are pleased to hear that you had a satisfactory experience during your stay at Mercure Hotel Mannheim am Rathaus. We appreciate your feedback and hope to welcome you again in the future. Yours sincerely, Kerstin - Mercure Hotel Mannheim am Rathaus.

Good stay

Customer review rating 4.5/5

Erich S. Business - Confirmed reviews ALL

Very friendly reception, clean, silent - all good!

Dear Erich S., Thank you for taking the time to share your positive experience at Mercure Hotel Mannheim am Rathaus. We are delighted to hear that you enjoyed your stay with us and that you found our reception staff friendly, the hotel clean, and the atmosphere peaceful. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Kerstin Mercure Hotel Mannheim am Rathaus

Customer review rating 2.0/5

Traveller Business - Confirmed reviews ALL

Customer's time needs to be more respected, handling of invoices was too long by the staff and even then the agreement was not respected.

Dear traveller, we sincerely apologize for the inconvenience you experienced with invoice handling. Rest assured, we will address this matter with our staff to ensure efficient and accurate service. Your feedback is valuable to us. Best regards, Mercure Hotel Mannheim am Rathaus.

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Other web-users rate our hotel

  • 560 reviews 8.8/10 Location
  • 805 reviews 7.2/10 Room
  • 850 reviews 8.8/10 Service
  • 21 reviews 5.5/10 WiFi
  • 509 reviews 8.7/10 Breakfast
  • 386 reviews 7.9/10 Cleanliness
  • 171 reviews 4.3/10 Value
  • 154 reviews 5.7/10 Food

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