Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 2,180 reviews

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Description

Hotel extras

  • ALL-Safe certified hotel in Mannheim

  • Hotel underground parking available (fee applies)

  • Inviting terrace in the middle of a lavender garden

  • Very good transport connections to Congress Center and SAP Arena

  • The city of Mannheim charges a lodging tax of 4.5% of the net room rate

Our accommodation(s)

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Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

GPS:49.490849, 8.461704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of refreshing cocktails or treat yourself to a glass of our Grand vin Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,180 reviews

Customer review rating 4.5/5

Jorge M. Families - Confirmed reviews ALL

Everything was fine. Welcome, cleaning, room, space, location, personnel.

Dear Guest, thank you very much for your positive review and for your loyalty as an ALL Silver member. We are delighted that you and your family enjoyed your stay and that you were satisfied with our welcome, cleanliness, room, location, and team. Thank you as well for your comment regarding the difference between the amount shown in the app and the final amount charged at the hotel. In many cases, this difference may be related to local taxes or additional services. In this case Nevertheless, we are happy to review any concerns directly with you. We hope to welcome you again soon. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Customer review rating 4.5/5

Linda D. Business - Confirmed reviews ALL

The room was ready by the indicated time, the reception is friendly, the bar is cozy, and the room is equipped with everything necessary. A pleasant stay.

Dear Guest, thank you very much for your positive review and for your loyalty as an ALL Classic member. We are delighted that you appreciated our quiet yet central location, the friendly reception team, and the cozy atmosphere of our bar. Thank you as well for your detailed feedback regarding the room temperature, air conditioning, and duvet. We truly appreciate your comments and will take them into consideration. We are pleased that you had an overall pleasant stay and hope to welcome you again soon. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Customer review rating 4.5/5

Ebrahim Y. A. Y. K. Business - Confirmed reviews ALL

was good stay

Dear Guest, thank you very much for your positive review a. for your loyalty as an ALL Classic member! We are delighted that you had a pleasant stay with us a. especially appreciated the cleanliness a. friendliness of our team. Thank you as well for your feedback regarding the WiFi connection speed. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Customer review rating 2.0/5

Gabriele D. M. Families - Confirmed reviews ALL

The window curtains need serious improvement; they let in all the light. Otherwise, the rest is fine. Nice big parking and wonderful people at the reception

Dear Guest, thank you for taking the time to share your feedback with us. We are very pleased that you appreciated our friendly reception team, especially Ms. Daniel, as well as our parking facilities! At the same time, we regret that the curtains did not fully meet your expectations. Please note that all our rooms are equipped with blackout curtains; however, we understand that light sensitivity can be perceived differently from guest to guest. Thank you as well for your loyalty as an ALL Silver member. We hope to welcome you again in the future. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Customer review rating 5.0/5

Tugba A. Business - Confirmed reviews ALL

I had a comfortable stay, everything was clean, the personal was always very kind and helpful and loved the buffet for breakfast

Dear Guest, thank you very much for your wonderful review and your kind feedback. We are delighted that you had such a comfortable stay with us and especially appreciated the cleanliness, our friendly and helpful team, and the breakfast buffet! Your positive comments are a great motivation for all of us. We hope to welcome you again very soon. Kind regards, Your Mercure Hotel Mannheim am Rathaus

Other web-users rate our hotel

  • 576 reviews 9.2/10 Location
  • 863 reviews 7.2/10 Room
  • 817 reviews 9.1/10 Service
  • 19 reviews 6.5/10 WiFi
  • 470 reviews 7.5/10 Cleanliness
  • 434 reviews 8.7/10 Breakfast
  • 172 reviews 5.1/10 Value
  • 125 reviews 5.5/10 Food

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