Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 1,733 reviews

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Description

Hotel extras

  • ALL-Safe certified hotel in Mannheim

  • Hotel underground parking available (fee applies)

  • Inviting terrace in the middle of a lavender garden

  • Very good transport connections to Congress Center and SAP Arena

  • Hotel in Mannheim's city center with top reviews

Our accommodation(s)

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Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

GPS:49.490849, 8.461704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of refreshing cocktails or treat yourself to a glass of our Grand vin Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,733 reviews

TripAdvisor Rating  4.0/5  977 reviews

Great Value

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

This is a somewhat dated hotel located in the heart of Mannheim. The location is within walking distance to great food and shops. It is is very convenient for exiting the city; I found limited traffic when leaving in the mornings. As mentioned the hotel is dated but everything is in working order. I found the staff to be friendly and helpful. When booked at the right price, this hotel offers tremendous value.

Good stay

Customer review rating 3.5/5

Business Business - Confirmed reviews ALL

Neg: Broken WC and no Sambuca at the bar. Pos: Well located, fast reception, quite room

Dear Business, thank you for your feedback. We apologize for the inconvenience caused by the broken WC and the unavailability of Sambuca at the bar. We are glad you appreciated our central location, efficient reception, and quiet rooms. We hope to welcome you back soon. Best regards, Mercure Hotel Mannheim am Rathaus.

Hotel is in a very good location and in excellent condition.

Customer review rating 5.0/5

Hugo H. M. Business - Confirmed reviews ALL

Check-in was quick and courteous. The room was perfect. The breakfast area was very neat and spacious. The hotel staff is multilingual!

Dear Hugo H. M., thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location, well-maintained facilities, and friendly staff. We strive to provide a seamless experience for all our guests. Looking forward to welcoming you back soon. Best regards, Mercure Hotel Mannheim am Rathaus

Easy and convenient stay

Customer review rating 5.0/5

Kate Solo - Confirmed reviews ALL

Staff at reception and breakfast bar very nice and helpful. Convenient location, but not really the best area in Mannheim. Very good breakfast, nice and clean room.

Dear Kate, thank you for your positive review. We are delighted to hear that you found our staff helpful and enjoyed our breakfast and clean rooms. We hope to welcome you back soon. Best regards, Mercure Hotel Mannheim am Rathaus.

Perfect for Business trips

Customer review rating 5.0/5

Pencho K. Business - Confirmed reviews ALL

Excellent stay in a quiet location with great amenities. I am very satisfied with our business trip stay. The location is in a quiet area, making it ideal for rest and relaxation. The inside garden is the best place to unwind after a hard working day. Additionally, I am very pleased with the housekeeping ladies for their excellent service.

Dear Pencho K., Thank you for your positive review! We are delighted to hear that you had an excellent stay with us for your business trip. Our quiet location and great amenities aim to provide a relaxing experience for our guests. We will pass on your compliments to our dedicated housekeeping team. We look forward to welcoming you back soon! Best regards, Kerstin Mercure Hotel Mannheim am Rathaus

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Other web-users rate our hotel

  • 573 reviews 9/10 Location
  • 828 reviews 7.2/10 Room
  • 860 reviews 8.9/10 Service
  • 21 reviews 4.9/10 WiFi
  • 505 reviews 8.4/10 Breakfast
  • 408 reviews 8.1/10 Cleanliness
  • 176 reviews 3.6/10 Value
  • 164 reviews 5.7/10 Food

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