Mercure Hotel Mannheim am Rathaus 3 stars
Customer review rating (ALL Rating) 4.5/5 732 reviews
An ALLSAFE-certified hotel
Parking garage right at the hotel (chargeable)
Top reviews
Excellent transport links
Terrace in the middle of a lavender garden
ALLSAFE approved hotel
F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany
3: MARKTPLATZ
4: MARKTPLATZ
6: RATHAUS
LINIE 3: MARKTPLATZ
LINIE 4: MARKTPLATZ
LINIE 6: RATHAUS
FRANKFURT AIRPORT At 75km / 46 miles
MANNHEIM-NEUOSTHEIM At 5km / 3 miles
STUTTGART AIRPORT At 120km / 74 miles
MANNHEIM MAIN STATION At 1km / 0 miles
GPS:49.490849, 8.461704
Check-in from - Check out up to
In the hotel's RELAX restaurant, enjoy a wide range of international cuisine, vegetarian and vegan dishes, in a relaxed living room atmosphere inside or on the terrace from midday to evening.
Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of fresh cocktails or treat yourself to a glass of our Grand vin Mercure.
Our extensive buffet breakfast awaits you from 6.30 am, serving delicious regional offerings. If the weather is nice, you can also eat out on the terrace. We will also serve breakfast in your room on request at no extra charge.
Our 150 non-smoking & air-conditioned rooms offer free WiFi, high-speed internet access and free coffee, tea and water. Free room night for a child up to 12 years of age. Your pet is welcome (for a fee). Please note that dogs/pets are not allowed in our entire catering area.
Customer review rating 1.0/5
Anonymous Business - Confirmed reviews ALL
Dear Ms. S., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Mannheim am Rathaus. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
Very comfy
Customer review rating 5.0/5
K. Solo - Confirmed reviews ALL
Dear Mr. K., Thank you for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
Well located clean room
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Dear Mr. P., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
8
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
Sehr geehrter Herr Q., im Namen meines gesamten Teams und ganz persönlich sage ich Danke für die sehr positive Bewertung und das zufriedene Resümee. Ein Feedback wie das Ihre zeigt uns, dass wir unserem Anspruch „bestmögliche Gastgeber“ nahegekommen sind. Es freut uns sehr, dass Sie sich die Zeit genommen und die Mühe gemacht haben, Ihren Aufenthalt im Mercure Hotel Mannheim am Rathaus zu bewerten. Und es freut uns, dass Sie sich bei uns rundum wohl gefühlt haben. So soll es sein, das ist unser Anspruch! Allesamt hoffen wir, dass wir Sie bald wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihre Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
Good stay
Customer review rating 4.0/5
Jayaprakash N. Business - Confirmed reviews ALL
Dear Mr. n., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus
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