Nice stay, but restaurant being closed in the evening is always a pain when all you want to do is get to the hotel after a long day and relax.

Hotel was so clean and safe which is so important in these times. Room was also clean, comfortable, bright and pleasant Great value for a short break. We will be back and highly recommend.

Overall it was a good experience. The room was clean and the price was good. I think the name is somewhat misleading though, since the hotel is nowhere near the Rathaus, and this was disappointing. Otherwise friendly staff.

we are visiting Mannheim severll times in the year for family reasons, aiiways stsying at this hotel , it is very goog located for tranpottation reasons and for shoping as well. the staff all overe the hotel loves and is willing to help with and need

Good Hotel. breakfast not worth 18 Euros, Garage per night 16 Euros too expensive No charging stations for E-cars

As always, nice welcome, rooms perfectly clean - nothing to moan about.

Although only for one night, our stay was very pleasant and comfortable. We were very happy with our experience.

The hotel is clean and the staff was nice and kind. The hotel is simple and conveniently located regarding access to the city center. However, this is not a fancy, comfortable hotel and it just offers limited facilities, for short stays it is ok.

I stay here a couple of nights every month and the service and welcome is always first rate. Unfortunately, to fulfil Trip Advisor's minimum review length requirements, I must now waffle on, even though I said all that needs to be said in the first sentence.

We stayed at this hotel as we were going to the F1 grand prix it is in a quiet residential area about 30 mins walk from the main train station though there is a tram stop close by which will take you to the station if you wish. Upon arriving the receptionist was polite and welcoming and the inclusion of free ice-creams at the reception was a nice added touch. Our rooms had air-con which was very welcome as the outside temperature was in the high 30s the rooms were clean and well maintained. We had breakfast included and whilst it was adequate I did feel it was let down a bit by the lack of a good cooked option. Overall we enjoyed our stay and will be back again at a later date

Location is perfect - and even if it is in the station area rooms are quiet. Breakfast is satisfactory although a bit more local flavour would have been nice. The staff was friendly and service minded

we are staying at this hotel 4-6 time in a year, as allways it was very good. the location, the breakfast are very special. the staf, helpful and efficient, we will come back in october and we are not looking for other hotel in Mannhime

we have family in Mannhaume , there for we are staying at this hotel and we fill at the hotel like at home . the rooms, servis as well as all the staf hellpes us to fill good and happy. this last visit was a bit hard bicuse the hotel put in rooms new mattress and we could not use the room for one day

As I am traveling on a weekly basis, it is important for me to feel at ease and relaxed during my stay.the key factor to create this is the human factor..and the staff of this mercure I like a lot.the evening staff as well as the morning staff make me feel welcome.thanks for that

I stay here twice per month and have done so for a couple of years.I have always found the staff to be very welcoming and the service efficient.The food in the bar is high quality and excellent value.My only reservation is the German obsession with putting single duvets on double beds, which causes interrupted sleep as I'm constantly trying to get back under the duvet.