Mercure Hotel Mannheim am Rathaus

Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 732 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Parking garage right at the hotel (chargeable)

  • Top reviews

  • Excellent transport links

  • Terrace in the middle of a lavender garden

ALLSAFE approved hotel

Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

Telephone +49 621 336990

Fax +49 621 336992100

  • 3:  MARKTPLATZ

  • 4:  MARKTPLATZ

  • 6:  RATHAUS

  • LINIE 3:  MARKTPLATZ

  • LINIE 4:  MARKTPLATZ

  • LINIE 6:  RATHAUS

  • By plane

    FRANKFURT AIRPORT At 75km / 46 miles

  • By plane

    MANNHEIM-NEUOSTHEIM At 5km / 3 miles

  • By plane

    STUTTGART AIRPORT At 120km / 74 miles

  • By train

    MANNHEIM MAIN STATION At 1km / 0 miles

GPS:49.490849, 8.461704

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RELAX - FOOD, DRINKS & YOU

In the hotel's RELAX restaurant, enjoy a wide range of international cuisine, vegetarian and vegan dishes, in a relaxed living room atmosphere inside or on the terrace from midday to evening.

Our accommodation(s)

Our 150 non-smoking & air-conditioned rooms offer free WiFi, high-speed internet access and free coffee, tea and water. Free room night for a child up to 12 years of age. Your pet is welcome (for a fee). Please note that dogs/pets are not allowed in our entire catering area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  732 reviews

TripAdvisor Rating  4.0/5  964 reviews

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I did like the hotel at all as standard just appreciated the kind service from the front desk and the lady from the breaskfast. I will never been there again.

Dear Ms. S., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Mannheim am Rathaus. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Very comfy

Customer review rating 5.0/5

K. Solo - Confirmed reviews ALL

Just perfect, it's not that far from the city center (Parade Platz), and the workers in this hotel are very kind. Also, they offer tea, coffee, and fruit water for free, which is very good!

Dear Mr. K., Thank you for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Well located clean room

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good

Dear Mr. P., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

8

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

War gut

Sehr geehrter Herr Q., im Namen meines gesamten Teams und ganz persönlich sage ich Danke für die sehr positive Bewertung und das zufriedene Resümee. Ein Feedback wie das Ihre zeigt uns, dass wir unserem Anspruch „bestmögliche Gastgeber“ nahegekommen sind. Es freut uns sehr, dass Sie sich die Zeit genommen und die Mühe gemacht haben, Ihren Aufenthalt im Mercure Hotel Mannheim am Rathaus zu bewerten. Und es freut uns, dass Sie sich bei uns rundum wohl gefühlt haben. So soll es sein, das ist unser Anspruch! Allesamt hoffen wir, dass wir Sie bald wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihre Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Good stay

Customer review rating 4.0/5

Jayaprakash N. Business - Confirmed reviews ALL

Nice staff. Warm welcome. Good service

Dear Mr. n., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus

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