Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 1,791 reviews

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Description

Hotel extras

  • ALL-Safe certified hotel in Mannheim

  • Hotel underground parking available (fee applies)

  • Inviting terrace in the middle of a lavender garden

  • Very good transport connections to Congress Center and SAP Arena

  • Hotel in Mannheim's city center with top reviews

Our accommodation(s)

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Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

GPS:49.490849, 8.461704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of refreshing cocktails or treat yourself to a glass of our Grand vin Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,791 reviews

TripAdvisor Rating  4.0/5  980 reviews

Well located, good room

Customer review rating 4.5/5

Gabriel Families - Confirmed reviews ALL

Nice family overnight, great parking area, nice walking distance to the city center

Dear Gabriel, thank you for your positive review. We are delighted to hear that you enjoyed our well-located hotel, good rooms, and convenient parking area. It's wonderful to know you had a nice family overnight stay. We look forward to welcoming you back. Best regards, Mercure Hotel Mannheim am Rathaus

Awesome!!

Customer review rating 5.0/5

John N. A. Families - Confirmed reviews ALL

It was a great experience! The front desk ladies were wonderful and very very helpful and hospitable. Will like to come back once again with my family and will recommend here to family and friends.

Dear John N. A., We are thrilled to hear about your wonderful experience at our hotel. Our team at Mercure Hotel Mannheim am Rathaus always strives to provide exceptional service. We look forward to welcoming you and your family back soon. Warm regards, Mercure Hotel Mannheim am Rathaus

Some points could be improved

Customer review rating 4.0/5

Juliana P. Business - Confirmed reviews ALL

The stay was great, the room was comfortable and the staff very friendly. However, some points could be improved: - The food in the Restaurant: The soup was the only thing that was good. I have ordered two other dishes in differnt days and they were not good. So the problem was not with an isolated choice, but in general. The chicken salad was just the worst thing I have ever eaten in a restaurant. It was so bad that it made me nauseous, and I couldn’t eat it. The Flammkuchen wasn't that bad, but it was very basic and "economical". For the price, it should be better. The ones in the supermarket we buy for 2 € are much better and have more toppings. If I knew before that it was so bad, I would have bought something on the supermarket. If you do not have the structure to offer something good, just please do not offer. Or offer at least good things you can simply bake in some minutes, like a ready pizza or lasagna, but at least good quality. The prices were like the prices from a good restaurant, so there was some expectation, and at the end it was just bad. - Air conditioning: even though the nights were not warm outside, inside the air conditioning was set at 18 degrees (the lowest possible temperature) and even though it was really warm the whole night. I woke up sweating many times, it didn't seem to be working.

Great Location

Customer review rating 5.0/5

Mouss Business - Confirmed reviews ALL

The location was great, just few meters from the Turkish Quartier were most restaurants are located. No far from the city center. The rooms was spacious and the bed was comfortable.

Dear Mouss, thank you for your positive review! We are delighted to hear that you enjoyed our great location near the Turkish Quarter and spacious rooms with comfortable beds. We hope to welcome you back soon. Best regards, Mercure Hotel Mannheim am Rathaus

Well located in the center of MAnnheim

Customer review rating 4.0/5

Max Business - Confirmed reviews ALL

Nice and clean Hotel with modern touch. Rooms are big enough but maybe a little outdated (1st floor). Staff was friendly and helpful.

Dear Max, thank you for your kind review. We are delighted to hear that you appreciated our central location and clean, modern facilities. We will address the feedback regarding the room's appearance. Our friendly staff is always here to assist you. Looking forward to welcoming you back soon. Best regards, Mercure Hotel Mannheim am Rathaus

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Other web-users rate our hotel

  • 577 reviews 9/10 Location
  • 840 reviews 6.9/10 Room
  • 866 reviews 8.7/10 Service
  • 19 reviews 5.4/10 WiFi
  • 491 reviews 8.4/10 Breakfast
  • 416 reviews 7.5/10 Cleanliness
  • 171 reviews 5.4/10 Food
  • 169 reviews 3.7/10 Value

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