Mercure Mannheim Am Friedensplatz 4 stars
Customer review rating (ALL Rating) 4.0/5 461 reviews
Mercure Mannheim Am Friedensplatz
Am Friedensplatz 1
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2.5 km / 1.55 mi 15 min walk / 3 min drive
Int. airport 1 - IATA code
75 km / 46.6 mi 45 min drive
Int. airport 1 - full name
75 km / 46.6 mi 45 min drive
Check-in from - Check out up to
The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.
All standard rooms (Double + Twin) have air conditioning, free WIFI up to 512 kb, kettle for making coffee and tea, in-room safe, flat screen -TV and 1 bottle of water on arrival
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Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 1.0/5
Michael W. Business - Confirmed reviews ALL
The restaurant staff was unable/unwilling to charge my bill to my room. Upon checking out I complained and asked to speak to a manager and was told none were available
Nothing to recommend and good reasons to avoid…
TripAdvisor rating 1.0/5
Brucehaven Friends getaway - TripAdvisor review
Very disappointing. It’s not easy to find your way in when driving. Very poor signposting. I am an Accor Gold member and had booked two rooms some time earlier. On arrival reception refused to believe I had a booking and basically suggested go away as we are fully booked!!! On providing my booking confirmation it transpired the booking had been entered under another name. I asked about parking charges and was told it was free for guests. We did get the rooms and I asked for the name to be sorted out and was assured it would be done. I asked about welcome drinks and was told this was not available on this booking. I was not upgraded. We tried the restaurant and the simple advice is don’t bother. One of us ordered lemon chicken off the menu and this arrived as a piece of cooked chicken on a plate with nothing else at all not even any sauce. We had not been warned of this. The crowning glory was the following morning on trying to check out. I have to say the receptionist did try very hard. It transpired no names had been altered and the name and country on my gold card had been altered to the same as the rooms had been booked on!! Nine printouts of an invoice were required before a correct one was produced. This process took a little over 50 minutes not welcome when heading off on a long journey and we subsequently missed a visit that had been planned as a result of the delay. To finally cap it all we tried driving out of the car park and found that we now needed to go back and pay for parking!! I will never stay here again.
Customer review rating 4.5/5
Ann S. Solo - Confirmed reviews ALL
Great. Sleep 12 hours
Awful arrival, poor restaurant.
Customer review rating 0.5/5
Peter C. Couples - Confirmed reviews ALL
On arrival was told that we were not booked in. Only having confirmed a booking number and insisted that they check against it was it clear that I had booked. A substitute name had been used. The restaurant was poor, Lemon chicken was ordered and delivered red as a single piece of dry chicken on a plate with absolutely nothing else with it.
Customer review rating 3.5/5
Martin Couples - Confirmed reviews ALL
Compared to the years before the closed restaurant and bar where a big disappointment, especially because there are not to many options in the neighborhood. The other thing that bothered us is something you can not do a lot about is that the room was clearly used by smokers before us, disgusting.
Dear Martijn 't H., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim Am Friedensplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Mannheim am Friedensplatz, Direktion.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price