Mercure Mannheim Am Friedensplatz

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Mercure Mannheim Am Friedensplatz 4 stars

Customer review rating (ALL Rating) 4.1/5 163 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Direct connection to A656 tram stop right in front of the hotel

  • Free WIFI

  • Cheap car park right in front of the hotel with barrier-free access

  • Sun terrace

Hotel location

Mercure Mannheim Am Friedensplatz

Am Friedensplatz 1
68165 MANNHEIM
Germany

  • 6:  6 TECHNOSEUM

  • By plane

    AIRPORT FRANKFURT At 75km / 46.6 miles

  • By train

    MANNHEIM MAIN ST At 2.5km / 1.55 miles

GPS:49.478643, 8.493411

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

Our accommodation(s)

All standard rooms (Double + Twin) have air conditioning, free WIFI up to 512 kb, kettle for making coffee and tea, in-room safe, flat screen -TV and 1 bottle of water on arrival

Our guest reviews

Our guest reviews for
Mercure Mannheim Am Friedensplatz

100% genuine reviews from our guests

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ALL Rating  4.1/5  163 reviews

TripAdvisor Rating  3.5/5  500 reviews

OK

Customer review rating 2.5/5

Roberta Business - Confirmed reviews ALL

The breakfast was not great and not having food available in the evenings was a shame

excellently located for our purpose (visiting the Technoseum)

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Reception somewhat difficult, breakfast too expensive, rooms not cleaned during stay (this might be covid-related), therefore the head of the shower could not be repaired, the toilet is in an awkward position and quite narrow. Beds were good, rooms are not very large but quite sufficient.

Not worth the money

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The rooms not really nice - but the bad thing is the breakfast. You get a breakfast which is in a bag with almost no bread or any buns.

Dear Tobias S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Friedensplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Mannheim am Friedensplatz, Direktion.

Thank you Mr. Robert Cedzidy from the reception

TripAdvisor rating 4.0/5

jamalouri Families - TripAdvisor review

Thank you Mr. Robert Cedzidy from the reception for helping find my medications and taking the extra effort to look for it . You helped save my trip .. Breakfast was good .. I enjoyed my stay Thanks again

Dear Guest, we thank you for choosing our hotel for your stay and your positive comments. We are looking forward to welcome you again and to be your host in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Business trip again

TripAdvisor rating 4.0/5

peter_czirok_ca Business - TripAdvisor review

Hotel it's okay. The staff are absolutely friendly. One staff from team organised me coffee, so that was so kindly. The hotel from the city is not from away, but also available tram. I think if somebody is going to the city doesn't need tram...

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Nice hotel. AC Not working

TripAdvisor rating 4.0/5

Jim184 Families - TripAdvisor review

My only complaint with this hotel was that the Air Conditioning was not working in my room. I asked the reception for a fan and in Fairness they delivered a small one straight away. It was better than nothing! An other family member stayed in a different room and their AC worked fine. Perhaps I was unlucky with my room and maybe I should have complained on the first day. The Breakfast was very good but its not cheap! The hotel staff were very helpful. Overall I would recommend this hotel.

Dear guest, we thank you for choosing our hotel for your stay and your positive comments but also for your advices concerning your AC. That helps us a lot to modify our procedures to improve our services. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Decent hotel, parking not free unless on road outside

TripAdvisor rating 4.0/5

brianpaul450 Couples - TripAdvisor review

We stayed here for one night as a stopover between the Moselle valley and Munich. It is a good location although a bit tricky to find. Staff were helpful, room nice. Parking is expensive but we were lucky to find one free space on the quiet road outside. Never clear with Accor whether parking is free or not in Europe. Breakfast good.

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Superb good

TripAdvisor rating 5.0/5

micr0bugs Friends getaway - TripAdvisor review

Friendly staff to help us to do anything. I am really recommend everyone try to eat breakfast in here . quality is good and various tea selection is my best love part. Howerver, There are some dust in thr room, i think change the air is little problem maybe but if you wanna going Haidelberg, It is best choice and there are some sort of good local restaurants

Dear guest, we thank you for choosing our hotel for your stay and your positive comments about it. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Work and Travel

TripAdvisor rating 4.0/5

Sunshine21791425477 Business - TripAdvisor review

Good one, friendly service at 23.00 Nothing much to say juste spend the night and the nice breakfast. Just the coridor are a little bit scary and old but the room was really nice. All the best. ......

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Very good hotel.

TripAdvisor rating 4.0/5

marlykon Families - TripAdvisor review

Good service. When we arrived we were warmly given information etc. The room was not big but it was very Clean and so was the bathroom. There were not enough shampoo and toiletries though. The breakfast was really great with big variety and good quality.

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Excellent value for money !

TripAdvisor rating 5.0/5

danale2016 Couples - TripAdvisor review

An ideal location from where one reach Mannheim Centrum as well as many attractive destinations in the surrounding area such as Heidelberg, Bad Dürkheim and others. Excellent design with a large and generous reception hall, bar and cafeteria where one can get a much needed sandwich even at 2 o'clock in the morning after a lovely night out where there was no time for eating! Very nice rooms, spacious and very well equipped. Our most favored Accor hotel. A small minus: the lifts are a little too narrow, just enough for two people with not too much luggage however there are two of them next to each other!

Dear guest, we thank you for choosing our hotel for your stay and your positive comments about it. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Nice hotel Mercure, Mannheim

TripAdvisor rating 5.0/5

Inspire25962351252 Couples - TripAdvisor review

Perfect hotel to stay during the weekend, as a private visitor. Our dog was also welcome, even received a little present when we entered the room. Good breakfast, though quite expensive. The only drawback might be the busloads of touring groups whom you may encounter during breakfast time.

Dear guest, we thank you for choosing our hotel for your stay and your positive comments about it. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Not so good as expected

TripAdvisor rating 3.0/5

claudiavaleriay Couples - TripAdvisor review

I have stayed at Mercure in Mannheim for 5 nights, 4 nights in the begining of my trip and one night at the end. The 4 night stay was not so good, the cleaning is very poor, the toilet bin was empitied only once in this period, for example. So it was not so good as expected for a hotel at this class and I am a great fan of accor and usually only stay in this company hotels but that one was the worst.

Dear guest, we thank you for choosing our hotel during your stay in Mannheim and also for your advices. They will help us to improve our services and to check the effectivity of our procedures. We are very sorry that you were not convinced about the cleaning of the foom and beg your pardon for that. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Very good hotel but poor internet service

TripAdvisor rating 4.0/5

David G Couples - TripAdvisor review

Very good hotel. Good rooms recently renovated with style. However mobile reception is poor in this area of Mannheim and the internet was not working most of the night despite us having the higher level internet package included.

Dear guest, we thank you for choosing our hotel during your stay in Mannheim and also for your advices. They will help us to improve our services and to check the effectivity of our procedures. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Excellent for short stay

TripAdvisor rating 4.0/5

IlseT44 Business - TripAdvisor review

I enjoyed my short stay here. Super friendly welcome from the reception staff. Received an upgrade to superior room, did not even need to ask. Hotel looks outdated from the outside, but rooms are renovated and really comfortable.

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Well taken care of!

TripAdvisor rating 5.0/5

ykamouch Business - TripAdvisor review

Stayed at this hotel for several nights for me and my customers. Excellent service, plenty of space to park, close to the highway. Only 1.5 miles away from the town center. Service is great, breakfast ok (could maybe improve the choice), We had dinner once and I loved the salmon fish

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you were very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Good

TripAdvisor rating 4.0/5

syedmorshedulkarim Business - TripAdvisor review

Over all experience was good. Staff was good. I have stayed on this hotel couple of times however this time I have small comments. The bathmats were not exchanged. The sugar was not refilled for the coffee making machine. It could be that the room service was too busy or did not notice it. Otherwise the hotel was good.

Dear guest, we thank you for choosing our hotel for your stay and your positive comments but also for your advices concerning your experiences. That helps us a lot to modify our procedures to improve our services. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

I like it but there poor internet connectivity

TripAdvisor rating 3.0/5

Bijecks Business - TripAdvisor review

It a wonderful place to stay for holiday or business but the internet connectivity needs to be worked on because it is very very poor. The staff is very friendly, the food is good, its close to the amenities.

Dear guest, we thank you for choosing our hotel for your stay and your positive comments but also for your advices concerning your experience about the internet connectivity. That helps us a lot to modify our procedures to improve our services. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Excellent Hotel

TripAdvisor rating 5.0/5

Tomashemd Business - TripAdvisor review

I liked the location. It is a brisk walk from the center of the city. I would stay at this hotel again. The hotel is neat and clean. The breakfast is great and the patio is nice to sit down and relax. Cannot walk to the train station. Taxi to the airport is 11 euros.

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you where very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Nice location but a lot of improvements needed

TripAdvisor rating 2.0/5

Piotrek911 Business - TripAdvisor review

It was my first visit after the hotel cheanged from Park Inn to Mercure. Hotel still in transition and unfortunately guests have to suffer from it. Reception seems not to be trained and I think I got room for smokers that was supposed to be fully cleaned up but it was not. Be careful and watch feedbacks from others if its improving.

Dear guest, we thank you for choosing our hotel during your stay in Mannheim and thank you for your advices. They will help us to improve our services and to check the effectivity of our procedures. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

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