Mercure Mannheim Am Friedensplatz 4 stars

Customer review rating (ALL Rating) 4.0/5 1,225 reviews

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Description

Hotel extras

  • Air-conditioned hotel rooms

  • Direct connection to A656 tram stop right in front of the hotel

  • Free WIFI

  • Cheap car park right in front of the hotel with barrier-free access

  • Sun terrace

Our accommodation(s)

Hotel location

Mercure Mannheim Am Friedensplatz

Am Friedensplatz 1
68165 MANNHEIM
Germany

GPS:49.478643, 8.493411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,225 reviews

TripAdvisor Rating  3.5/5  526 reviews

Centrally located place with extremely friendly personnel

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Easy checkin and out. Comfortable rooms offering a feeling of luxury.

Dear Guest, Thank you for sharing your experience. We are absolutely thrilled that you had such a positive stay at Mercure Hotel Mannheim am Friedensplatz. We are delighted that you found our central location convenient and that our team's hospitality contributed to your enjoyable visit. It's great to hear that the check-in and check-out processes were smooth, and that the comfort of our rooms added a touch of luxury to your stay. It would be a pleasure to welcome you back on another occasion. Best wishes, Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

Good stay

Customer review rating 4.0/5

Toni S. Business - Confirmed reviews ALL

Nice place, very good location, food did not taste it..

Dear Toni, Thank you for taking the time to share your review. We are delighted that you enjoyed your stay, the charming ambiance of our place, and our convenient location close to key attractions and public transport. It is great that you found our proximity to the Luisenpark Gardens and the Mannheim Planetarium to your liking, providing an excellent starting point for exploring the city. We hope we will have the opportunity to see you again in the future. Best regards, Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

Disaster

Customer review rating 1.0/5

Philippe Business - Confirmed reviews ALL

No restaurant No bar No TV control No umbrella to look for restaurant outside Insects in the bed No heat control

Dear Philippe, Thank you for taking the time to share your feedback. We are truly sorry to hear about the difficulties you experienced during your stay with us. Our aim is to provide a comfortable and enjoyable environment for all our guests, and it seems we fell short in your case. We apologize for the inconvenience with the temperature regulation in your room. Our hotel typically prides itself on maintaining a high standard of cleanliness, and it is disheartening to know that your experience was not reflective of this. Regarding the absence of a TV remote control and an umbrella, we understand the discomfort these issues may have caused you. While we do not have a restaurant within the hotel, our guests often enjoy the regional and international cuisine offered in our dining area, and we regret if this was not communicated effectively to you during your stay. We recognize the importance of a smooth and correct booking process, and we are sorry for any error that occurred with your reservation. Additionally, we apologize for the slower than desired internet connection, and we will look into improving this service. We will also review our housekeeping procedures to ensure that our high standards are consistently met. Your comments regarding the restaurant and bar services have been noted, and we will work to enhance the guest experience in these areas. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Sven Beek, General Manager

Well located, efficient room.

Customer review rating 4.0/5

Helma Families - Confirmed reviews ALL

Well located, quick check-in, efficient room.

Dear Helma, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the well-situated location of our hotel, the ease of our booking process, and the efficiency of our rooms. Our central location allows for convenient access to nearby attractions and public transportation, ensuring a seamless stay for our valued guests like yourself. Furthermore, we strive to provide an effortless reservation experience and functional accommodations that cater to the needs of our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sven Beek, General Manager

Well located

Customer review rating 4.5/5

Frank Couples - Confirmed reviews ALL

walking distance to the congress center

Dear Frank, Thank you very much for this kind review of your recent stay. It is a pleasure to know that your stay with us was a positive one. We are delighted that you appreciated the proximity to the congress center and our strategic location, facilitating seamless access to your events and local attractions. Situated just a stone's throw away from the Mannheim Congress Center Rosengarten, Mercure Hotel Mannheim am Friedensplatz is indeed a convenient choice for visitors attending various conferences and exhibitions. We look forward to seeing you again soon. Best regards, Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

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Other web-users rate our hotel

  • 731 reviews 9.2/10 Location
  • 1,368 reviews 5.9/10 Room
  • 969 reviews 7.8/10 Service
  • 26 reviews 7.7/10 WiFi
  • 707 reviews 7.2/10 Breakfast
  • 642 reviews 5.2/10 Cleanliness
  • 631 reviews 5.9/10 Comfort
  • 335 reviews 4/10 Food

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