Mercure Mannheim Am Friedensplatz

Mercure Mannheim Am Friedensplatz 4 stars

Customer review rating (ALL Rating) 4.1/5 215 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Direct connection to A656 tram stop right in front of the hotel

  • Free WIFI

  • Cheap car park right in front of the hotel with barrier-free access

  • Sun terrace

ALLSAFE approved hotel

Hotel location

Mercure Mannheim Am Friedensplatz

Am Friedensplatz 1
68165 MANNHEIM
Germany

Telephone +49 621 976700

Fax +49 621 976701670

  • 6:  6 TECHNOSEUM

  • By plane

    AIRPORT FRANKFURT At 75km / 46.6 miles

  • By train

    MANNHEIM MAIN ST At 2.5km / 1.55 miles

GPS:49.478643, 8.493411

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

Our accommodation(s)

All standard rooms (Double + Twin) have air conditioning, free WIFI up to 512 kb, kettle for making coffee and tea, in-room safe, flat screen -TV and 1 bottle of water on arrival

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  215 reviews

TripAdvisor Rating  3.5/5  502 reviews

Comfortable and convenient but problem with television

Customer review rating 3.5/5

Jeffrey C. Solo - Confirmed reviews ALL

An overnight stay in a functional room. My only disappointment was that I couldn't watch either the BBC or CNN news channels (they were non-functional) while Rossiya24 (the Russian State-owned Propaganda Channel) was available and broadcasting! How disgraceful at the current time - Mercure should be ashamed.

Dear Jeffrey C., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim Am Friedensplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Mannheim am Friedensplatz, Direktion.

No restaurant services

Customer review rating 3.0/5

Stephen D. Business - Confirmed reviews ALL

Overall ok but no restaurant services - bar snacks only - this was not made clear when booking

Dear Stephen-Peter-Ruben, Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim Am Friedensplatz. We appreciate your sharing your concerns, and it is our hope to welcome you soon again. Sincerely, Mercure Hotel Mannheim am Friedensplatz, Direktion.

OK

Customer review rating 2.5/5

Roberta Business - Confirmed reviews ALL

The breakfast was not great and not having food available in the evenings was a shame

Dear Roberta, Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim Am Friedensplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Mannheim am Friedensplatz, Direktion.

excellently located for our purpose (visiting the Technoseum)

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Reception somewhat difficult, breakfast too expensive, rooms not cleaned during stay (this might be covid-related), therefore the head of the shower could not be repaired, the toilet is in an awkward position and quite narrow. Beds were good, rooms are not very large but quite sufficient.

Not worth the money

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The rooms not really nice - but the bad thing is the breakfast. You get a breakfast which is in a bag with almost no bread or any buns.

Dear Tobias S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Mannheim am Friedensplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Mannheim am Friedensplatz, Direktion.

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