Mercure Mannheim Am Friedensplatz 4 stars

Customer review rating (ALL Rating) 4.0/5 1,177 reviews

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Description

Hotel extras

  • Air-conditioned hotel rooms

  • Direct connection to A656 tram stop right in front of the hotel

  • Free WIFI

  • Cheap car park right in front of the hotel with barrier-free access

  • Sun terrace

Our accommodation(s)

Hotel location

Mercure Mannheim Am Friedensplatz

Am Friedensplatz 1
68165 MANNHEIM
Germany

GPS:49.478643, 8.493411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,177 reviews

TripAdvisor Rating  3.5/5  526 reviews

Well located

Customer review rating 4.5/5

Frank Couples - Confirmed reviews ALL

walking distance to the congress center

Dear Frank, Thank you very much for this kind review of your recent stay. It is a pleasure to know that your stay with us was a positive one. We are delighted that you appreciated the proximity to the congress center and our strategic location, facilitating seamless access to your events and local attractions. Situated just a stone's throw away from the Mannheim Congress Center Rosengarten, Mercure Hotel Mannheim am Friedensplatz is indeed a convenient choice for visitors attending various conferences and exhibitions. We look forward to seeing you again soon. Best regards, Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

Good for 1 night

Customer review rating 4.0/5

Divepetem9 Business - Confirmed reviews ALL

Location is pretty good with ample car parking. Room was OK with a Nespresso coffee maker and free to use mini bar with some beer and soft drinks. Bed was comfortable but the room just felt a little worn. Frustrating that you cannot charge your meal or drinks at the bar (less than 10m from reception) to your room, luckily I had Apple pay on my phone. Breakfast was good but there are various stations for cold plates, hot food, drinks and pastries so it is a bit of a search. Would I stay again if in the area, possibly.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you enjoyed the ample car parking, the in-room Nespresso coffee maker, and our complimentary mini bar offerings, as we strive to provide convenient and comfortable amenities for our guests. It is also great to hear that you found the bed to your liking, ensuring a restful night's sleep. However, we apologize that you felt the room condition could be revitalized and encountered inconveniences with the billing process at the bar. We understand that such details matter and we are constantly looking for ways to improve our guest experience. Moreover, we regret to hear that the service at the reception desk during check-out did not meet your expectations and we will certainly reflect on your feedback to enhance our efficiency during busy times. Nonetheless, we are pleased that you found our breakfast selection satisfying and that the hotel's location served you well. Our hotel is indeed well-situated with easy access to local attractions and transportation, and we hope this elevated your overall stay with us. We hope we will have the opportunity to see you again in the future. Best regards, Sven Beek, General Manager

Nice stay at Mercure hotel Mannheim

Customer review rating 5.0/5

Paul B. Business - Confirmed reviews ALL

Friendly personel , quiet location , clean comfortable rooms.

Dear Paul, Thank you for taking the time to share your review. It brings us immense pleasure to hear about your satisfying stay at Mercure Hotel Mannheim am Friedensplatz. We are delighted that you enjoyed the serene ambiance, immaculate accommodations, and our commitment to eco-friendly initiatives like soap and shampoo dispensers. It is great to know that our app provided you with a seamless experience, enhancing the comfort of your stay. Our team takes pride in delivering friendly service that makes our guests feel welcome and at home. We hope we will have the opportunity to see you again in the future. Best regards, Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

Super

Customer review rating 5.0/5

Hardy K. Business - Confirmed reviews ALL

Alles top!

Beste Hardy, Hartelijk dank voor deze enthousiaste beoordeling. Het verheugt ons zeer dat u genoten hebt van uw verblijf bij Mercure Hotel Mannheim am Friedensplatz. Ons hotel is ideaal gelegen naast het Mannheim Planetarium en tegenover de Luisenpark-tuinen, wat bijdraagt aan een onvergetelijke ervaring voor onze gasten. Graag tot een volgende keer! Met vriendelijke groeten, Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

Customer review rating 2.5/5

Danny S. O. Solo - Confirmed reviews ALL

First night when check in, room can’t be locked from outside the air conditioning room very good. After changed another room, the air conditioning doesn’t work, I opened the window.

Dear Danny, Thank you for taking the time to share your review. We apologize that certain aspects of your stay at Mercure Hotel Mannheim am Friedensplatz fell short of expectations. We understand that encountering issues with the room lock and air conditioning can be quite inconvenient, and we regret the discomfort these issues may have caused. Our hotel is committed to providing a comfortable and enjoyable environment, and we are taking note of your experience to ensure our facilities operate as expected. Moreover, we acknowledge your concern regarding the parking fees. While our parking is competitively priced at 11.00€ per day, we understand that complimentary parking could enhance your experience. We will take your feedback into consideration as we continuously seek to improve our services and guest satisfaction. Finally, we appreciate that the speed of the internet connection is an integral part of a hotel stay. We strive to offer a reliable service and regret any inconvenience you faced. Please know that we are always working towards improving our connectivity to meet the needs of our valued guests like yourself. We hope we will have the opportunity to see you again in the future. Best regards, Sven Beek, General Manager

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Other web-users rate our hotel

  • 709 reviews 9.2/10 Location
  • 1,316 reviews 5.9/10 Room
  • 938 reviews 7.9/10 Service
  • 25 reviews 7.8/10 WiFi
  • 698 reviews 7.2/10 Breakfast
  • 629 reviews 5.1/10 Cleanliness
  • 606 reviews 5.8/10 Comfort
  • 322 reviews 3.8/10 Food

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