Mercure Mannheim Am Friedensplatz 4 stars

Customer review rating (ALL Rating) 3.9/5 1,132 reviews

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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Direct connection to A656 tram stop right in front of the hotel

  • Free WIFI

  • Cheap car park right in front of the hotel with barrier-free access

  • Sun terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Mannheim Am Friedensplatz

Am Friedensplatz 1

GPS:49.478643, 8.493411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,132 reviews

TripAdvisor Rating  3.5/5  519 reviews

Its a ok kind of experience

Customer review rating 3.0/5

Sameer Business - Confirmed reviews ALL

The room phone was not working to speak to the reception. Tried calling multiple times at the hotel phone using mobile but no response.

Dear Sameer, Thank you for taking the time to provide your feedback. We appreciate you highlighting our hotel's proximity to cultural attractions like the Mannheim Planetarium and Luisenpark Gardens. It's wonderful to know that our location enhanced your stay. We apologize for the inconvenience you faced regarding the communication with our reception. Rest assured, we are looking into this matter to ensure our guest services are readily accessible at all times. Our hotel strives to provide a comfortable environment, and we're glad you enjoyed the amenities provided, including the complimentary water bottle and blackout facilities in your room. We are looking forward to welcoming you again. All the best! Achim Martin, General Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room ok, shower head leaking, toilet flush leaning

Dear Andre, Thank you for this review of your recent stay. We're glad to hear that the room met your expectations. However, we apologize for any inconvenience caused by the shower head and toilet flush. Our maintenance team is dedicated to ensuring all facilities are in perfect working order and we will address these issues promptly. We hope to welcome you back on future occasions. Best wishes, Achim Martin, General Manager

Trafalgar Tour

TripAdvisor rating 4.0/5

irve2016 TripAdvisor review

We stayed here as part of our Trafalgar tour, I have no complaints a good hotel with quick and efficient service. Do yourself a favor and have a beer at the pub next door a hilarious experience was had by all.

Dear Guest, We would like to thank you for this positive review of your experience in our hotel. We are delighted to hear that you found our service quick and efficient during your stay with Trafalgar tour. It's great to know that you enjoyed your time at the pub next door and had a hilarious experience with your fellow travellers. We appreciate your positive feedback and hope that you had a memorable time exploring the nearby attractions such as the Congress Center Rosengarten, SAP Arena, Water Tower, and Luisenpark. We all look forward to seeing you again in the future. Best regards, Achim Martin, General Manager

Great location

Customer review rating 4.0/5

Eduarfdo F. Families - Confirmed reviews ALL

Came in late in the evening, everything was set. Only problem, the climate was too hot and air conditioner as not working properly. Solved it by opening the window a bit, but not best option...

Dear Eduardo F., Thank you for reviewing your stay at our hotel. We are glad to hear that you appreciated our great location and found the check-in process smooth upon your late arrival. However, we apologize for the inconvenience you experienced with the air conditioning in your room. While our rooms do have air conditioning, we understand that it may not have been functioning optimally during your stay. We appreciate your understanding in using the window as an alternative solution. It's wonderful to know that you are a valued member of our ALL – Accor Live Limitless loyalty programme, and we hope that your membership continues to enhance your stays with us. We also appreciate your positive feedback on our efforts to replace single-use plastic items with more ecological alternatives. We hope to welcome you back in the future. All the best. Achim Martin, General Manager

Comfortable room, good badroom, good breakfast, easy parking, friendly staff

Customer review rating 4.5/5

Peter Business - Confirmed reviews ALL

I am a regular guest at this hotel. Perfect business hotel, lacking a bit of charm, but with big rooms with all comfort, good bathroom, minibar, desk, good wifi, friendly and efficient staff, good breakfast, in summer on terrace, and wiht parking around.

Dear Peter, Thank you for taking the time to share your review. We are delighted to hear that you found our rooms comfortable and well-equipped, and that you enjoyed our breakfast selection. It's great to know that our friendly and efficient staff contributed to your pleasant stay. We appreciate your loyalty as a Gold member of our ALL – Accor Live Limitless program and are glad that the room upgrade met your expectations. We understand that our hotel may lack a bit of charm due to its architecture, but we hope that our convenient location and the various amenities we offer make up for it. We apologize for any inconvenience you may have experienced during your stay. All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards, Achim Martin, General Manager

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Other web-users rate our hotel

  • 587 reviews 9.1/10 Location
  • 1,185 reviews 5.7/10 Room
  • 864 reviews 7.3/10 Service
  • 22 reviews 7.5/10 WiFi
  • 642 reviews 7/10 Breakfast
  • 603 reviews 4.1/10 Cleanliness
  • 509 reviews 5.9/10 Comfort
  • 311 reviews 3.4/10 Food

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