ibis Heidelberg Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.2/5 1,188 reviews

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Description

Hotel extras

  • Free wi-fi throughout the hotel

  • Central location directly by Heidelberg main station

  • Private parking

  • Air-conditioned rooms

  • 24-hour reception with multilingual staff

Our accommodation(s)

Hotel location

ibis Heidelberg Hauptbahnhof

Willy Brandt Platz 3
69115 HEIDELBERG
Germany

GPS:49.403385, 8.677354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Enjoy the Ibis breakfast buffet with fresh waffles

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,188 reviews

Customer review rating 5.0/5

Gilberto M. Business - Confirmed reviews ALL

Very well located and comfortable rooms

Customer review rating 4.5/5

Frank W. Families - Confirmed reviews ALL

Comfortabel

Dear guest, Thank you very much for your positive review. We are pleased to hear that you appreciated our comfortable accommodation. We look forward to welcoming you again in the future. Kind regards, ibis Heidelberg Hauptbahnhof

Customer review rating 1.5/5

Johnathan L. Business - Confirmed reviews ALL

Tiny rooms, even smaller bathrooms. Softest and most uncomfortable bed ever. Very dated, needs modernising But the staff were friendly and nice

Dear guest, Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that the bed and room size did not meet your expectations. We appreciate your comments on our staff's friendliness and will certainly take your suggestions into consideration for future improvements. Best regards, ibis Heidelberg Hauptbahnhof

Customer review rating 4.0/5

Santichai K. Couples - Confirmed reviews ALL

Excellent location.

Dear guest, Thank you for your positive feedback regarding our excellent location, cleanliness, and comfortable bedding. We are delighted to know that you enjoyed your stay with us. Best regards, ibis Heidelberg Hauptbahnhof

Customer review rating 3.5/5

Margherita R. Business - Confirmed reviews ALL

Strengths: -Quick check in and checkout -Available staff at all times -The room was very clean Downsides: Overall room equipment: - only one small towel, not enough to dry both body and hair if one showers -No kettle in the room -Uncomfortable pillows -No storage space for clothes Too expensive breakfast buffet. Realistically if I go to a bar to get a full breakfast I will spend around 12 to 15 euros, 17,50 is too much.

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about the quick check-in and checkout process, as well as the cleanliness of your room. I apologize for the inconveniences you experienced, particularly with the room amenities and the breakfast pricing. Your concerns regarding the towels, pillows, and storage space have been noted as important areas for consideration. We strive to provide value in our offerings and will evaluate our breakfast options accordingly. Thank you once again for your insights. Best regards, ibis Heidelberg Hauptbahnhof

Other web-users rate our hotel

  • 1,046 reviews 8.7/10 Location
  • 1,344 reviews 4.4/10 Room
  • 772 reviews 9/10 Service
  • 21 reviews 8.6/10 WiFi
  • 936 reviews 2.5/10 Comfort
  • 555 reviews 8.7/10 Breakfast
  • 412 reviews 6.8/10 Cleanliness
  • 8 reviews 1.4/10 Bar

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