ibis Heidelberg Hauptbahnhof Hotel 3 stars

Customer review rating 4.2/5 3,189 reviews
ibis Heidelberg Hauptbahnhof
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Hotel extras

  • Free wi-fi throughout the hotel

  • Central location directly by Heidelberg main station

  • Free parking

  • Air-conditioned rooms

  • 24-hour reception with multilingual staff

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Beach and water sports
  • Other sports activities
Business services
  • 3 meeting room(s)

Hotel location

ibis Heidelberg Hauptbahnhof

Willy Brandt Platz 3
69115
heidelberg
germany

Tel: +49004962219130

Fax: (+49)6221/913300

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :  33, 11, 41, 4 HAUPTBAHNHOF

  • BUS 33,11,41,4 :  BUS 33,11,41,4 HAUPTBAHNHOF

  • TRAM 1, 4 :  TRAM 21, 24 HAUPTBAHNHOF

  • TRAM :  1, 4 HAUPTBAHNHOF

  • By plane

    FRANKFURT RHEIN MAIN At 85km / 53.13 miles

  • By plane

    STUTTGART ECHTERDINGEN At 130km / 80.79 miles

  • By car

    AUTOBAHN 5 At 2km / 1.25 miles

  • By car

    AUTOBAHN 656 AUSFAHRT HD ZENTRUM At 0.5km / 0.31 miles

  • By train

    HAUPTBAHNHOF HEIDELBERG At 0.2km / 0.13 miles

GPS :49.403385, 8.677354

Our accommodations

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 12
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

BISTRO

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 80

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,189 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,632 reviews

Excellent 3-Star Hotel in Heidelberg, Adjacent to the Hauptbahnhof

Customer review rating 4.2/5

Roy H. Business - 24/03/2020 Confirmed reviews ALL

Stayed In Ibis Heidelberg Hauptbahnhof for 3 nights of business trip to nearby town and it was definitely the right choice. Being located adjacent to Heidelberg Hauptbahnhof, Ibis gives easy access in reaching nearby areas. While it is not really in Heidelberg's historical city center, it's only a short 10 minutes tram ride from the center and its attractions. The Hauptbahnhof itself offers some options for eating so it's safe to say that finding some food will not be an issue. Check-in process was efficient in a nicely designed lobby. Although the lobby is a bit small, it was not a big issue as the nature of the hotel means people come and go at rather random time, depending of the train schedule. The room is as what you would expect from standard Ibis, a bit small, but clean and functional. It did seem that the rooms, as well as the overall hotel, has recently been renovated as it featured the latest Ibis design and bedding, which I personally liked. Breakfast is good albeit pretty standard, cold cuts, bacon, egg, etc. The breakfast room, serving also as a bar during the evening, is well designed and is my favorite part of the hotel. Overall I had great stay in Ibis Heidelberg Hauptbahnhof and would definitely be my first choice when I come back in the area.

Dear ROY, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. You guessed right! We have recently renovated our hotel and we are happy to hear you like the new design, especially the bar area. We like it too and it's nice to hear it was your favorite part of the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daliana Dragutescu - Front Office Manager

Excellent 3-Star Hotel in Heidelberg, Adjacent to the Hauptbahnhof

TripAdvisor rating 3.5/5

royhi Business - 24/03/2020 TripAdvisor review

Stayed In Ibis Heidelberg Hauptbahnhof for 3 nights of business trip to nearby town and it was definitely the right choice. Being located adjacent to Heidelberg Hauptbahnhof, Ibis gives easy access in reaching nearby areas. While it is not really in Heidelberg's historical city center, it's only a short 10 minutes tram ride from the center and its attractions. The Hauptbahnhof itself offers some options for eating so it's safe to say that finding some food will not be an issue. Check-in process was efficient in a nicely designed lobby. Although the lobby is a bit small, it was not a big issue as the nature of the hotel means people come and go at rather random time, depending of the train schedule. The room is as what you would expect from standard Ibis, a bit small, but clean and functional. It did seem that the rooms, as well as the overall hotel, has recently been renovated as it featured the latest Ibis design and bedding, which I personally liked. Breakfast is good albeit pretty standard, cold cuts, bacon, egg, etc. The breakfast room, serving also as a bar during the evening, is well designed and is my favorite part of the hotel. Overall I had great stay in Ibis Heidelberg Hauptbahnhof and would definitely be my first choice when I come back in the area.

perfect for a short stay

Customer review rating 4.2/5

Dafar Families - 08/03/2020 Confirmed reviews ALL

very convenient location, helpful staff, good facilities. However, too much noise from the room's radiator, made sleep problematic...plus lots of traffic noise when window was open for some fresh air - rooms at the back would probably be a better choice.

Dear dafar, thank you for taking the time to write a review after your recent stay with us. We are glad, that you highlighted our convenient location as well as our staff. We deeply would like to apologize for the inconveniences caused by the heating system in your room during your stay and we will for sure look into this issue. We would be glad to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Everyone at Ibis is extremely nice, especially the people at the reception

Customer review rating 4.2/5

Elena K. Business - 06/03/2020 Confirmed reviews ALL

I have only good things to say about Ibis and the people working there. Also, the breakfast is very good.

Dear Elena K., thank you for your positive review and your great feedback! We are so happy to read, that you highlighted the friendlyness of our team as well as the breakfast buffet. We would be delighted to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Clean, convenient location, good breakfast

Customer review rating 4.2/5

Cd Couples - 05/03/2020 Confirmed reviews ALL

We have stayed at IBIS before so we knew the room size and what to expect. Everything was clean, the front desk were friendly, the hotel is located right next to the bus/train stop, several restaurants within walking distance, we walked to Old Town (it took about 25 minutes), and breakfast was good.

Dear CD, thank you for your great review and your positive feedback! We are glad that you highlighted the convenient location and our good breakfast buffet. We would be happy to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

perfect for a short stay

TripAdvisor rating 3.5/5

dafarrr 04/03/2020 TripAdvisor review

Very convenient for a short stay, next to the train station and public transport. Staff was great, and facilities adequate. However, the heater in the room was very noisy making sleep difficult. If the window is open for some fresh air, the street traffic noise is too much - rooms at the back would probably be better.

Dear dafarr, thank you for taking the time to write a review after your recent stay with us. We are glad, that you highlighted our convenient location as well as our staff. We deeply would like to apologize for the inconveniences caused by the heating system in your room during your stay and we will for sure look into this issue. We would be glad to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Great place with good price

Customer review rating 4.2/5

L. D. Families - 23/02/2020 Confirmed reviews ALL

If the room had coffee port or microwave it would be much better experience for everybody. Except that, hotel was fantastic. Nice breakfast with acceptable price, great room, kind empolyees and etc. I would definately recommend.

Dear L. D., thank you for your review and your valued feedback. We are glad that you highlighted our breakfast buffet, the renovated rooms as well as our kind employees. Unfortunately the mentioned items such as coffee facilities or a microwave are no ibis standard in our area, but our team is always happy to assist with heating items in our microwave and a waterkettle in the lobby can be used free of charge by our guest. We would be glad to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

OK but not great

Customer review rating 4.2/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

location is good as it's next to the train station but it's also quite noisy. can hear train announcements early in the morning and evenings.

Dear guest, thank you for your valued review. We are sad to read, that you've been disturbed by the noise from the central station during your stay with us. Our front desk team would have been happy to provide you with a room facing the other side of the building and we would be glad to provide you with a room accodingly as well, if you would choose to stay with us again during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Super service

Customer review rating 4.2/5

Hans Couples - 14/02/2020 Confirmed reviews ALL

Quick check in, great breakfast

Dear Hans, thank you for your great review and your positive feedback! We would be delighted to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Good stay

Customer review rating 4.2/5

Liam Solo - 04/02/2020 Confirmed reviews ALL

Very friendly front desk staff. Room fine for a night. Clean. Bed wasn't the best.

Dear Liam, thank you for your review and your valued feedback. We are glad, that you highlighted our friendly front desk team as well as the cleanliness of our rooms. We are sad to read, that our sweetbed by ibis could not meet your expectations and still hope to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Excellent value and location

Customer review rating 4.2/5

Jamesclark Business - 31/01/2020 Confirmed reviews ALL

Hotel was great. Typical Ibis. Small rooms, but I was prepared for it. Very convenient because of location next to the train station, and the bus and street car center. Staff was wonderful and helpful

Dear jamesclark, thank you for your great review and your positive feedback. We are glad that you highlighted our wonderful staff and our central location. We would be happy to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

bad

Customer review rating 4.2/5

Gaurav Business - 27/01/2020 Confirmed reviews ALL

bad bed - mattress was uncomfortable non-refundable- it was not clear the booking is not refundable, could not check out a week earlier due to changed travel plans No fresh hot food at the bar - frozen pizza heated in the oven Left the towel every day hanging but the housekeeping would just take it away unclean carpet - smelled of dust

Dear Gaurav, thank you for your review and your valued feedback. We are sad to read, that the quality of our sweetbed by ibis was not up to your expectations and also that the snacks offered at our bar could not satisfy your needs. We appreciate your comment regarding the change of the towels which we will forward to our housekeeping team in order to retrain our colleagues accordingly. We recommend to book a flexible rate for your next stay with us in order to amend your booking easily. With kind regards, Andreas Kahl General Manager

Short & Sweet

Customer review rating 4.2/5

Anonymous Solo - 15/01/2020 Confirmed reviews ALL

It was good but the bar closed early. The 3rd floor smelled weird during the stay but was rectified by opening a window.

Dear Guest, Thank you for the great review of our hotel! We are happy to refer you to the reception, which is open 24 hours, where you can get something to drink We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager

Modern Stylist Hotel

Customer review rating 4.2/5

Nueng-cnx Solo - 09/01/2020 Confirmed reviews ALL

Room design is very nice and modern look with lot of electric plug and charger. Bed is soft and comfortable. Bathroom is good and clean. One thing concern me about the room is that the the room is not sound proof. I can hear everything so CLEAR outside the room even the door shut close. When the other guest open/close their room besides my room, I always got alert because it as if someone came into my room. In one morning, there were two ladies talking outside my room (long talk), I could hear them as if they were standing and talking beside my bed (without any wall between). Staffs are friendly and kind. Hotel location is good too, close to Hbf.

Dear WACHIRAPONG S., thank you for your rating and your valued feedback. We are very pleased that the cleanliness of the rooms and the equipment have made a positive contribution to your stay. We very much regret that the noise insulation did not appeal to you and we would like to sincerely apologize for the inconvenience. We still hope that we can welcome you to our house again in the future. Sincerely, Hotel Manager

Value for money

TripAdvisor rating 3.5/5

Xenia S Couples - 01/01/2020 TripAdvisor review

Very nice location near the railway station , the staff was friendly , the room was clean and well-heated. There was also free parking available for the car. It was really value for money, we really enjoyed our stay there .

Dear Xenia S, thank you for your review and your positive feedback. We are glad that you highlighted our central location, the friendly team, our clean rooms as well as the complimentary onsite parking. We would be happy to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Loud, all ghtly dirty

Customer review rating 4.2/5

Greg P. Business - 28/12/2019 Confirmed reviews ALL

Train station is very loud, under staffed at this time of year. The young lady at the reception is overworked. SHE'S QUITE GOOD THOUGH..triple pane windows, also someone tv on full blast all night. Too bad, I used to stay there often.

Dear Greg P., thank you for your review and sharing your valued feedback with us. We deeply would like to apologize for the caused inconveniences during your stay. With kind regards, Andreas Kahl General Manager

The staff at the Ibis was cheerful and helpful and the room was exactly what we expected.

Customer review rating 4.2/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

Our stay was brief--one night, but it was precisely what we needed--a clean, comfortable room near the train station.

Dear guest, thank you for your great review and your positive feedback. We are glad that you highlighted our helpful staff and our clean and comfortable rooms. We would be delighted to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

City Break

TripAdvisor rating 3.5/5

skyratty Couples - 19/12/2019 TripAdvisor review

Good Breakfast, small Bedroom and Bathroom no wardrobe or drawers to store your cloths, local transport on the doorstep to the Old Town and Castle. The cost of travel was reasonably priced and the service regular.

Dear skyratty, thank you for your review and your valued feedback. We are glad that you highlighted our good breakfast as well as the convenient connection to the public transportation system. We are sorry, that the features of our room could not fully meet your expectations. We still hope to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Good

Customer review rating 4.2/5

John W. Couples - 17/12/2019 Confirmed reviews ALL

The room and bathroom was smaller than we are used to, the breakfast was OK, the reception was undergoing a revamp but it didn't effect our stay. The location was picked for we use local transport on city breaks

Dear John W., thank you for your review and your valued feedback. We are glad that you highlighted our central location and also, that the renovation of our lobby did not impact your stay. We would be glad to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager

Fine

Customer review rating 4.2/5

Shane Friends - 15/12/2019 Confirmed reviews ALL

It would have been nice to receive some bottles of water, as compensation for the lack of a bar facility, and as compensation for the noise.

Dear Shane, thank you for your review and your valued feedback. We deeply would like to apologize for the inconveniences caused during your stay by our ongoing renovation. We still hope, that we will be able to welcome you back after our renovation is finished to show you our new facilities. With kind regards, Andreas Kahl General Manager
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