Mövenpick Hamburg 4 stars

Name: 4-star hotel in Hamburg | Mövenpick | LCAH - ALL
Address: Sternschanze 6, HAMBURG, 20357, Germany
Telephone: +49403344110
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 135 reviews

Sternschanze 6, 20357 HAMBURG, Germany

Description

Mövenpick Hamburg

For your safety, we have introduced increased hygiene and prevention measures. The ALLSAFE certificate stands for our new, increased cleanliness regulations and standards and confirms their compliance

Annette BAETJER, Hotel Manager

The 4-star superior Mövenpick Hotel Hamburg in the former water tower in the middle of the Sternschanzenpark, offers 226 modern non-smoking rooms and suites. The hotel has a Movenpick Restaurant, which offers international, regional and Swiss cuisine. The CAVE is situated in the historical water reservoir. Our 13 conference rooms offer space for meetings, banquets and conferences for up to 200 persons.The hotel has a fitness room and a relaxing sauna area with two saunas.

A distant foghorn sounds, followed by the splashing of a few drops. Our water tower with its unique flair welcomes you mystically and romantically. The tour of exploration of the tower, which are under monumental protection, begins underground. Business guests enjoy an optimal connection to the Hamburg Trade Fair and Congress Centre and also find ideal working conditions in our 13 conference rooms. Families can explore the city, the harbour and the Jungfernstieg are within walking distance.

Mövenpick Hotel Hamburg is in central Hamburg, located in the area Sternschanze. Sternschanze is known as the entertainment and nightlife district. The Fairground and Congress centre as well as Sternschanze station is only a minutes walk from the hotel .

Hotel extras

Tower suite with panoramic city view
Conferences at a daily delegate rate
13 conference and meeting rooms
Weddings in a unique atmosphere
Swiss cuisine and creative cocktails

ALLSAFE approved hotel

Our accommodation(s)

Enjoy modern 4-star accommodation in a historic water tower, when you choose Mövenpick Hotel Hamburg in the city centre. Our 226 non-smoking rooms and suites offer soundproof windows, free WiFi, city or park views and flat screen LCD TVs. Our Classic Rooms can be interconnected, while our Superior Rooms are situated on higher floors. Take advantage of a Senseo coffeemaker in our Premium Rooms, or high-speed Internet in our Junior Suites and enjoy the adjustable YouBeds.

Room

Classic King

2 persons
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

Room

Classic Queen

2 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

Room

Classic Twin

2 persons
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

Room

Superior King

2 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

Room

Superior Twin

2 persons
26 m² / 279 sq ft

Bedding 2 x Single bed(s)

Room

Premium King

2 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

Room

Premium Queen

2 persons
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)

Room

SLEEP King

2 persons
26 m² / 279 sq ft

Room

Family Connecting Rooms

2 persons
48 m² / 516 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

Hotel location

Mövenpick Hamburg

Sternschanze 6
20357 HAMBURG
Germany

GPS:53.56465, 9.970611

Telephone +49 40 3344110

+49 40 3344113333

Schanzenpark

Park

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

MÖVENPICK RESTAURANT

Located in a glass-covered annex, the Mövenpick Restaurant offers beautiful views of the park. Our chef will take you on a culinary journey with traditional Swiss specialties and international cuisine.

Our guest reviews

Poor

Lipoy Business - 2/4/2023 TripAdvisor review

Strange hotel. I usually like quirky hotels but this didn’t make it. The cold uninviting reception was the first point I realised I wasn’t going to be happy here. The hotel is a converted water tower and has dripping water sounds and fog horn sounds in the foyer. Why? The room had little charm and felt a bit like a cell with small windows. The restaurant was closed the night we were there. Why? Breakfast was average. Food on hot ish plates. Make your own tea and coffee. ‘Toaster’ as usual useless. I had a reasonable dinner one night. But the ambience of the night time restaurant was terrible. Dim the lights put some candles. It’s so easy done. Bit of thought. Reception didn’t answer so had to go down to speak to them. Room wasn’t serviced even although I told reception to tell house keeping I was going out. Tv no English channels at all, not even one news channel. All in all, not good enough. My wife and I had booked for 4 days and moved out after 2. Manager very understanding and didn’t charge us. Would I go back….. what do you think.

Dear Lipoy, Thank you very much for staying with us and for your comments which are much appreciated. We regret most sincerely the inconvenience caused during your stay and ask for your apologies. The converted watertower is a very special hotel which is not popular and fancy for everybody. Design and architecture is not loved by everybody, i.e. dripping water sounds and fog horn. Converting a water tower into a hotel has to be approved by the local authority. That is the reason why there are strong compliances i.e. small windows. Unfortunately we had to close the restaurant on two days a week because there is a lack of staff. We are already working on that. I am awfully sorry that we were not able to convince you with our quality of product and service. Our training will be intensivised in order to improve soon. Kind regards Annette Bätjer General Manager

Awesome building and facilities shame about the staff

Twild Couples - 12/7/2022 Confirmed reviews ALL

Beautiful building/view and great room, comfy beds, well stocked with coffee etc. The gym and sauna was clean and lovely. Reception staff tried to charge me again and took ages to book us in. Bar staff were rude practically throwing a receipt at me and wasn’t open until the time Shown.

Dear Thomas W., Thank you very much for staying with us and for your comments which are much appreciated. We regret most sincerely the inconvenience caused during your stay and ask for your apologies. We hope that we have the opportunity to welcome you again one day in order to convince you with the high quality of product and service. Yours sincerely Annette Bätjer General Manager

Great location, unique hotel, excellent staff

Jeff W. Couples - 11/30/2022 Confirmed reviews ALL

This is a very unique hotel, evident form the moment you enter from the street and take an elevated moving sidewalk up to reception. From there, the friendly and accommodating staff took over. Otto was sympathetic to our weary travel day and was very helpful in providing recommendations, and informed us of an upgraded room since it was our anniversary. Rooms are spacious (by European standards) and comfortable. The location is excellent as well, convenient to parks and the S and U Bahn. You can be at the waterfront in 10 minutes. We found great value in our stay, and would repeat on a future visit to Hamburg.

Dear Jeffrey W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annette Bätjer General Manager

Great Location and Services

H M. Y. Business - 11/16/2022 Confirmed reviews ALL

Professional and courteous staff members. Very special hotel (built from a water tower) with calming and Zen ambient. Comfortable room and with a lovely coffee machine. A park is nearby as well as train station. Everything is well organized. Great breakfast too.

Dear Cammie Y., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annette Bätjer General Manager

Excellent Hotel

ralphhG9222CW Couples - 8/18/2022 TripAdvisor review

Good location, close to metro and walking distance to the Alster. Amazing architecture from water storage tower to hotel, Bets view, best breakfast and very patient friendly staff!! Anytime I will come again, thanks

Dear Ralph, Thank you very much for staying with us and for your comments which are much appreciated. We hope that we have the opportunity to welcome you again one day. Yours sincerely Annette Bätjer General Manager

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