Mövenpick Hamburg 4 stars
Customer review rating (ALL Rating) 4.2/5 428 reviews
ALLSAFE approved hotel
Tower suite with panoramic city view
Conferences at a daily delegate rate
13 conference and meeting rooms
Weddings in a unique atmosphere
Swiss cuisine and creative cocktails
Enjoy modern 4-star accommodation in a historic water tower, when you choose Mövenpick Hotel Hamburg in the city centre. Our 226 non-smoking rooms and suites offer soundproof windows, free WiFi, city or park views and flat screen LCD TVs. Our Classic Rooms can be interconnected, while our Superior Rooms are situated on higher floors. Take advantage of a Senseo coffeemaker in our Premium Rooms, or high-speed Internet in our Junior Suites and enjoy the adjustable YouBeds.
Fax: +49 40 3344113333
HAMBURG AIRPORT At 10km / 6.21 miles
Check-in from - Check out up to
Located in a glass-covered annex, the Mövenpick Restaurant offers beautiful views of the park. Our chef will take you on a culinary journey with traditional Swiss specialties and international cuisine.
100% genuine reviews from our guestsFind out more
First but not last stay
TripAdvisor rating 4.0/5
KasperF46 TripAdvisor review
For a long time I have tried to book a stay at this hotel, but it has been closed down due to Covid, so I was so happy when it opened up for stays again. The hotel is very unic as it is an old vatertower made into a hotel, it is placed in a big park. The restoration is made careful with the buildings history in mind. When one enters the hotel, you will see some pictures of the restoration. When we cjecked in, we got an upgrade to the second highest floor and the room had all one could need and ahd the most beautiful view over Hamburg. As the room was placed under the top of the building, it was not as big as normal room, but i wanted the view instead and I got it :-) Room was clean and beds good to sleep in and the staff had put up a small present for me, some fruit cake and bottle water. the second day we went to the resturant for breakfast and the staff had set up a nicely table as my girlfriend had birthday. Food was very delicious and various. The waiter was really kind and aware of us and gave a wonderful service. When we came back to the room, the staff had been there with a small birthdaycake and some more fruit. I had a birthdaygift been delivered to the hotel and the staff was so aware of it and send it to the room as soon as it arrived to the hotel. All over we had a wonderful stay and we will for sure return for more stays at this hotel, as it is a wonderful unic hotel placed placed in a wonderful location and the staff offers great service. Personally i would like to thank Ronny from the reception for being so helpful with setting up my girlfriends birthday, it ment a lot for us.
Customer review rating 3.0/5
Richard G. Couples - Confirmed reviews ALL
Hard to find the entrance. Walked around the main building a few times. Saw at least 2 other couples doing the same. No signage explaining the entrance is nowhere near. Called up and the phone message said you were closed. Could hear other rooms playing music (not very loudly so they weren't being unreasonable). Fire alarm on the Sunday morning. Generally OK but given the location, it could have been better.
Dear Richard G., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hamburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, especially for the inconvenience caused by the fire alarm. Thank you also for the information, we directly changed our call monitoring We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felix Voss Director of Sales and Marketing
Customer review rating 5.0/5
A R. Business - Confirmed reviews ALL
I was pleasantly surprised to feel so welcomed by staff! Everyone was exceptionally friendly and helpful. I really appreciated the attentiveness by the reception staff (: Lunch bags were tasty and rooms are very comfortable.
Dear Andrea, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felix Voss Director of Sales and Marketing
Business Trip Hamburg
Customer review rating 5.0/5
Hamburg B. -. J. Business - Confirmed reviews ALL
Dear Josephus, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Cool place and location, good stay
Customer review rating 4.0/5
Anonymous Solo - Confirmed reviews ALL
Very friendly staff, Nice and mostly clean room.
Dear Britta B., Thank you so much for taking the time to review your stay at our hotel. We appreciate your feedback! It was a plasure for us to create this moment for you. We hope to be welcoming you again very soon. Until then we wish you all the best. Felix Voss Director of Sales and Marketing
Our most recent 20 reviews
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