Mövenpick Hamburg 4 stars 
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Hotel extras
Tower suite with panoramic city view
Conferences at a daily delegate rate
13 conference and meeting rooms
Weddings in a unique atmosphere
Swiss cuisine and creative cocktails
Services in the hotel and nearby
Check-in from 15h00
Check out up to 12h00
Paying
Hotel location
Mövenpick Hamburg
Sternschanze 6
20357
hamburg
germany
Check-in from 15h00
Check out up to 12h00
- By plane
HAMBURG AIRPORT At 10km / 6.21 miles
GPS :53.56465, 9.970611
Our accommodations
Junior Suite King
- Max. number of persons: 2
- Area: From 38m²
- Bathrobe
- Slippers
- Pillow Menu
- Nespresso machine
- Coffee/tea making facilities(...)
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 13
Maximum size: 222 m²
Maximum capacity: 180 people
Maximum banquet capacity: 64 people
TripAdvisor Rating
2,570 reviews
Good hotel conveniently close to public transport
Customer review rating 4.4/5
Arjen Business - 10/02/2020 Confirmed reviews ALL
I've stayed many times at Movenpick Hamburg. Rooms and breakfast are generally good.
Dear Arjen B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hamburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annette Bätjer General Manager
Perfect stay
Customer review rating 4.4/5
Hans-peter M. Couples - 04/02/2020 Confirmed reviews ALL
Selected hotel for a private trip. Well located next to S-Bahn and Subway. Park surrounding. Room on the upper floors, great view over Hamburg. Room setup perfect. Cool Cave Bar. Very friendly serice at the bar but also at the reception desk. Felt at home.
Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mövenpick Hotel Hamburg. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Annette Bätjer General Manager
Great hotel but
Customer review rating 4.4/5
Kamyar V. Business - 04/02/2020 Confirmed reviews ALL
I enjoy staying in Movenpick, the only feedback I have is the poor attitude of the lady who works in the bar. I went to have a glass of wine and she was abrupt and seemed almost angry. Perhaps she had a bad day but not suitable for a customer facing job.
Dear Mr V. Manesh, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hamburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the young lady is no longer working for us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annette Bätjer General Manager
for Hamburg Messe - perfectly located, nice historic building with some charme
Customer review rating 4.4/5
Michael Business - 04/02/2020 Confirmed reviews ALL
Good stay, nice and stylish hotel. Historic Building in the Schanzenviertel but still quite during the night. Only negativ experience was during checking out procedure which was rather unflexible: stay was booked w/o breakfast, guest did not have breakfast, check out was not able to change the rate and deduct the breakfast from bill. It took guest quite some time and Mövenpick to call for the local CFO to find a solution here. As a business traveller I would expect a more pragmatic approach from the front desk staff.
Dear Mr S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annette Bätjer General Manager
Bad bed in a nice Hotel
TripAdvisor rating 4.5/5 Roving268805 Business - 12/01/2020 TripAdvisor review
Friendly and helpful staff, also in the restaurant. The room is good but the mattress in the bed is bad. I slept in the middle, on the hill (where the mattress still is normal) between the valleys of where couples have been sleeping. The desk is also good but the chair is terrible, the legs are bent. Big plus for the safe where a 15,6 inch laptop fits in (if you turn it 90 degrees while putting it in). In most hotels the safe is just 1 cm to small for a 15,6 inch laptop. It is quiet and one can get a good night sleep. The bathroom is also good. A radiator to hang and dry the towels would be an additional plus. I will come again
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