Mövenpick Hamburg 4 stars

Customer review rating (ALL Rating) 4.5/5 138 reviews

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Mövenpick Hamburg - Image 1
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Sternschanze 6, 20357 HAMBURG, Germany

Description

Hotel extras

  • Tower suite with panoramic city view

  • Conferences at a daily delegate rate

  • 13 conference and meeting rooms

  • Weddings in a unique atmosphere

  • Swiss cuisine and creative cocktails

Our accommodation(s)

Hotel location

Mövenpick Hamburg

Sternschanze 6
20357 HAMBURG
Germany

GPS:53.56465, 9.970611

Telephone
Fax +49 40 3344113333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MÖVENPICK RESTAURANT

Located in a glass-covered annex, the Mövenpick Restaurant offers beautiful views of the park. Our chef will take you on a culinary journey with traditional Swiss specialties and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  138 reviews

TripAdvisor Rating  4.5/5  2,695 reviews

Good value hotel

TripAdvisor rating 5.0/5

Trip52209976895 Business - TripAdvisor review

Perfect clean room. Nice and massive building. Good and fresh breakfast. Staff is very attentive. Good sauna and pleasant facilities. Easy check in and check out. Good located in the heart of the city and next door to the famous Sternschanze.

Dear guest, Thank you for this great review. We are elated to hear that your stay at Mövenpick Hotel Hamburg met your expectations and provided a memorable experience. We are delighted that you enjoyed our well-maintained accommodations, the distinctive architecture of our historic building, and the variety and freshness of our breakfast offerings. It's wonderful to know that our attentive staff members, along with our sauna and other facilities, contributed to the comfort of your stay. Moreover, we are pleased that the convenience of our check-in and check-out process, coupled with our prime location in the vibrant Sternschanze area, enhanced the overall quality of your visit. It would be a pleasure to welcome you back. With warm regards from the water tower, Michael Lutz, General Manager

Excellent stay

TripAdvisor rating 5.0/5

svenMarch74 Business - TripAdvisor review

Check in / out fast and friendly. Rooms in very good conditions, house keeping is doing a great job. Wifi is fast and stable enough for HD streaming…. Breakfast variety and quality outstanding! Internal car parking for a reasonable price available. Hotel architecture very special and unique. As a Accor diamond member I got more than I expected. I’ll definitely come back! Many thx

Dear Sven, Thank you for such a great review. It is gratifying to read that you found the check-in/out process efficient and our rooms in excellent condition. Our housekeeping team will be delighted to know their efforts are recognized and appreciated. The provision of fast and stable wifi is something we understand is crucial for our guests, and it's great to hear it met your streaming needs. Additionally, we're thrilled that the breakfast variety and quality exceeded your expectations, ensuring a delightful start to your day. Knowing that you found value in our parking facilities and were captivated by the unique architecture of our historic water tower hotel brings us immense joy. As an Accor Diamond member, your satisfaction is particularly meaningful to us, and we're overjoyed to have surpassed your expectations. It would be a pleasure to welcome you back. With warm regards from the water tower, Michael Lutz, General Manager

**2018 September Stay Late Review: Mövenpick Hotel, Hamburg, Germany**

TripAdvisor rating 2.0/5

NatureHigh Business - TripAdvisor review

I'm writing this review as part of my ongoing project to consolidate all my travel booking experiences on Trip Advisor, even though the platform typically doesn't allow reviews for stays that occurred more than a year ago. My stay at the Mövenpick Hotel in Hamburg was linked to a conference I spoke at, which dictated my choice of accommodation due to its proximity to the event. Mövenpick Hotel is located in central Hamburg, which was incredibly convenient for attending the conference and exploring the city. The hotel itself offered a very restful stay with excellent amenities and services that you would expect from a high-end hotel. The comfort and quality of the hotel were truly top-notch. However, all the relaxation and the positive aspects of my stay were somewhat overshadowed by the cost. It was the most expensive hotel I've ever stayed in, and the final bill was quite a shock. While I anticipated higher prices due to its central location and the Mövenpick brand, the actual cost significantly exceeded my expectations and impacted my overall experience. In summary, while the Mövenpick Hotel in Hamburg offers luxury and an excellent location, be prepared for the high cost, which might not be justified for all travelers. If budget is a concern, it might be worth considering other options despite the undeniable allure of this hotel's offerings.

Dear guest, Thank you for taking the time to share your feedback. It is heartening to hear that our central location in Hamburg and the comfort and quality of our facilities met your expectations and contributed positively to your experience. We regret to hear, however, that the cost of your stay did not align with your anticipations. While we strive to provide an exceptional experience that reflects the value, we understand that the price can be a significant factor for our guests. Please rest assured that our pricing is competitive within the central Hamburg area, considering the unique historical character of our hotel and the range of amenities offered. We are committed to ensuring our guests feel they receive fair value and are continually evaluating our pricing structure in response to guest feedback and market trends. We would be delighted to assist in finding the most suitable accommodation options should you choose to stay with us again. We hope to welcome you back for a more enjoyable stay in the future. With warm regards from the water tower, Michael Lutz, General Manager

Our first time in Movenpick

TripAdvisor rating 2.0/5

Paula R TripAdvisor review

The hotel wasn't worth its price. The pillows were awful, without filling. The beds were fine, but the duvet wasn't changed each day. They just folded it and put back on our bed. Blankets also were terribly hot and synthetic. Had a feeling that this hotel was too eco-friendly for customers. Didn't find any body lotion, cotton pads and robes/slippers in the bathroom. The only positive about this stay, was breakfast- very big choice and everyone could find something delicious. Also, the design and interior of this hotel was superb!

Dear Paula, We appreciate that you took the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast selection and the unique design and interior of our hotel, which are indeed among the highlights that we are very proud of. We regret to hear that some aspects of your stay did not meet your expectations, particularly in relation to the pillows and bedding. Our aim is to provide comfortable and restful sleep conditions, and we offer a pillow menu for guests to choose their preferred option. While our duvets and blankets are selected with guest comfort in mind, we understand that personal preferences vary, and we are always willing to assist with additional or alternative bedding upon request. We take pride in our eco-friendly initiatives, which are part of our commitment to sustainability. However, we ensure these efforts do not compromise the comfort and amenities we offer to our guests. It is unfortunate that you missed some of the bathroom amenities; we provide a selection of eco-friendly toiletries and bathrobes and slippers are available upon request to enhance your stay. We hope to welcome you back in the future for an even better experience. With warm regards from the water tower, Michael Lutz, General Manager

Good stay as always

Customer review rating 5.0/5

Marcel L. Solo - Confirmed reviews ALL

Very nice hotel, well located and very friendly staff. Always my first choice when visiting Hamburg.

Dear Marcel, Thank you for this great review. We're delighted to hear that our hotel's location and the friendliness of our staff met your expectations and contributed to your preference for our establishment when visiting Hamburg. It's particularly rewarding to learn that Marcela Castaneda played a special role in enhancing your stay; our team takes great pride in offering personalized service to our guests. We would love to have you return in the future. With warm regards from the Schanzenpark, Michael Lutz, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,281 reviews 8.6/10 Location
  • 1,436 reviews 6.9/10 Room
  • 1,142 reviews 6.9/10 Service
  • 14 reviews 8.4/10 WiFi
  • 1,117 reviews 9.2/10 Breakfast
  • 697 reviews 8.4/10 Vibe
  • 616 reviews 5.3/10 Comfort
  • 613 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.