Mövenpick Hamburg 4 stars

Customer review rating (ALL Rating) 4.4/5 102 reviews

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Description

Hotel extras

  • Tower suite with panoramic city view

  • Attractive work meeting package, 13 conference and meeting rooms

  • 4 charging stations in the hotel garage (subject to a fee)

  • Weddings in a unique atmosphere

  • Bistro cuisine and creative cocktails

Our accommodation(s)

Hotel location

Mövenpick Hamburg

Sternschanze 6
20357 HAMBURG
Germany

GPS:53.56465, 9.970611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOVENPICK RESTAURANT

Located in a glass-covered annex, the Movenpick Restaurant offers beautiful views of the park. Our chef will take you on a culinary journey with traditional Swiss specialties and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  102 reviews

TripAdvisor Rating  4.4/5  2,750 reviews

Customer review rating 0.5/5

Julian F. Business - Confirmed reviews ALL

The hotel has great potential but was ultimately disappointing. The location and breakfast are great. The restaurant offers a limited selection of food that does not match the quality of the food that is easily available in the local district. The bar is fine, but on two successive visits (one month apart) was out of stock of selected items. The biggest disappointment is the fitness center. There are few machines. One was completely out of order and the others were not well maintained. Furthermore, the fitness room is far too hot, and the water fountain was not working. I stayed 9 nights at the hotel and during this time the water fountain was not repaired. The hotel offered bottled water as an alternative, but on half of my 8 visits to the room there were only empty bottles.

Memorable breakfast.

TripAdvisor rating 4.0/5

Vivienne W Friends getaway - TripAdvisor review

This was our first time in Hamburg and in Germany. Most of the staff were friendly and helpful. The breakfast was most memorable for the wide range of fresh food products and cooked food. We slept well but found the shower water fluctuate, query due to a high floor. Great views of Hamberg.

Dear Vivienne, Thank you for taking the time to share your feedback. We're delighted our breakfast offerings made such a positive impression during your first Hamburg visit. Our culinary team takes pride in curating fresh, diverse selections to start guests' days right. However, we regret the shower inconsistencies you experienced. While water pressure can vary slightly on higher floors, our maintenance team routinely checks systems to ensure comfort. Finally, we're pleased you appreciated our panoramic city vistas – the tower location truly offers unique perspectives of Hamburg's charm our team loves sharing. We hope to welcome you back in the future for an even better experience. With warm regards from the water tower, Michael Lutz, General Manager

Amazingggggg Stay

TripAdvisor rating 5.0/5

elvinbaba Families - TripAdvisor review

Everything at Mövenpick Hotel felt truly 5-star, from the very complete breakfast to the restaurant’s amazing terrace, the cozy sauna, and the beautifully designed rooms. Staying in a stylish, modern hotel that’s built inside a former water tower was a unique and charming experience. If I come back to Hamburg, I will definitely stay here again.

Dear Elvin, We appreciate your kind feedback. It is wonderful to read about your experience at our unique hotel. We are delighted you enjoyed both the variety of our breakfast offerings and moments of relaxation in our sauna facilities. Our team takes pride in maintaining the balance between historic architecture and modern comforts throughout the property, particularly in our redesigned guest rooms. The terrace overlooking Sternschanzenpark remains a favorite spot for many guests to unwind after exploring Hamburg. We look forward to welcoming you for another pleasant stay. With best regards from the Schanzenpark, Michael Lutz, General Manager

Amazing architecture - unique gem!

TripAdvisor rating 5.0/5

Jessica T TripAdvisor review

Beautiful building - architecturally very unique, makes fora special backdrop. All rooms have great city views. Staff are very friendly and attentive. Great selection of foods at breakfast, incl. warm dishes - best enjoyed on the sunny terrace within the greenery of the surrounding park. Conveniently located - one stop to the famous Reeperbahn and 2 - 3 to main city center sights. Would definitely recommend to anyone looking for a very comfortable, unforgettable stay!

Dear Guest, Thank you for such a positive review. We appreciate you highlighting your experience at our historic water tower property. Our team takes pride in maintaining the unique architectural character while ensuring all rooms offer panoramic urban vistas. The breakfast selection featuring regional specialties and our sunny park-facing terrace seem to have enhanced your mornings. Particular thanks for acknowledging our colleagues' attentive service and the convenience of our central Sternschanze location. We all look forward to welcoming you on your next visit. With warm regards from the Hanseatic city, Michael Lutz, General Manager

Customer review rating 3.0/5

Tina M. Couples - Confirmed reviews ALL

Die Bettlaken waren nicht groß genug und sind jede Nacht von der Matratze gerutscht, sodass man am Morgen mit dem Kopf auf der Planken Matratze lag. Das fand ich nicht gut. Das Bad ist leider nicht sehr praktisch. Die Jalousie zum Zimmer hat nicht funktioniert sowie die Klimaanlage. Positiv: der Barkeeper aus Fuerteventura war super freundlich! 😊

Sehr geehrte Frau M., Vielen Dank für Ihre ausführliche Bewertung Ihres Aufenthalts bei uns. Es freut uns sehr zu hören, dass unser Barkeeper aus Fuerteventura Sie mit seinem herzlichen Service begeistern konnte. Wir bedauern aufrichtig, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Die von Ihnen beschriebenen Unannehmlichkeiten mit der Bettwäsche, dem Badezimmer, der Jalousie und der Klimaanlage entsprechen nicht unserem gewohnten Standard. Unser Team steht unseren Gästen rund um die Uhr zur Verfügung, um solche Situationen umgehend zu beheben und für einen angenehmen Aufenthalt zu sorgen. Wir würden uns freuen, Sie bei einem weiteren Aufenthalt von unserer gewohnten Qualität überzeugen zu dürfen. Mit besten Grüßen Michael Lutz, General Manager

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Other web-users rate our hotel

  • 1,089 reviews 8.7/10 Location
  • 1,206 reviews 6.8/10 Room
  • 899 reviews 7.7/10 Service
  • 11 reviews 6.8/10 WiFi
  • 1,013 reviews 9.3/10 Breakfast
  • 594 reviews 8.5/10 Vibe
  • 515 reviews 7.4/10 Amenities
  • 511 reviews 5.4/10 Comfort

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