Customer review rating (ALL Rating) 4.3/5 135 reviews
Enjoy modern 4-star accommodation in a historic water tower, when you choose Mövenpick Hotel Hamburg in the city centre. Our 226 non-smoking rooms and suites offer soundproof windows, free WiFi, city or park views and flat screen LCD TVs. Our Classic Rooms can be interconnected, while our Superior Rooms are situated on higher floors. Take advantage of a Senseo coffeemaker in our Premium Rooms, or high-speed Internet in our Junior Suites and enjoy the adjustable YouBeds.
Page out of
Telephone +49 40 3344110
Page out of
Check-in from - Check out up to
Located in a glass-covered annex, the Mövenpick Restaurant offers beautiful views of the park. Our chef will take you on a culinary journey with traditional Swiss specialties and international cuisine.
Our guest reviews
100% genuine reviews from our guestsFind out more
TripAdvisor rating 3.0/5
Lipoy Business - TripAdvisor review
Strange hotel. I usually like quirky hotels but this didn’t make it. The cold uninviting reception was the first point I realised I wasn’t going to be happy here. The hotel is a converted water tower and has dripping water sounds and fog horn sounds in the foyer. Why? The room had little charm and felt a bit like a cell with small windows. The restaurant was closed the night we were there. Why? Breakfast was average. Food on hot ish plates. Make your own tea and coffee. ‘Toaster’ as usual useless. I had a reasonable dinner one night. But the ambience of the night time restaurant was terrible. Dim the lights put some candles. It’s so easy done. Bit of thought. Reception didn’t answer so had to go down to speak to them. Room wasn’t serviced even although I told reception to tell house keeping I was going out. Tv no English channels at all, not even one news channel. All in all, not good enough. My wife and I had booked for 4 days and moved out after 2. Manager very understanding and didn’t charge us. Would I go back….. what do you think.
Dear Lipoy, Thank you very much for staying with us and for your comments which are much appreciated. We regret most sincerely the inconvenience caused during your stay and ask for your apologies. The converted watertower is a very special hotel which is not popular and fancy for everybody. Design and architecture is not loved by everybody, i.e. dripping water sounds and fog horn. Converting a water tower into a hotel has to be approved by the local authority. That is the reason why there are strong compliances i.e. small windows. Unfortunately we had to close the restaurant on two days a week because there is a lack of staff. We are already working on that. I am awfully sorry that we were not able to convince you with our quality of product and service. Our training will be intensivised in order to improve soon. Kind regards Annette Bätjer General Manager
Awesome building and facilities shame about the staff
Customer review rating 3.5/5
Twild Couples - Confirmed reviews ALL
Beautiful building/view and great room, comfy beds, well stocked with coffee etc. The gym and sauna was clean and lovely. Reception staff tried to charge me again and took ages to book us in. Bar staff were rude practically throwing a receipt at me and wasn’t open until the time Shown.
Dear Thomas W., Thank you very much for staying with us and for your comments which are much appreciated. We regret most sincerely the inconvenience caused during your stay and ask for your apologies. We hope that we have the opportunity to welcome you again one day in order to convince you with the high quality of product and service. Yours sincerely Annette Bätjer General Manager
Great location, unique hotel, excellent staff
Customer review rating 5.0/5
Jeff W. Couples - Confirmed reviews ALL
This is a very unique hotel, evident form the moment you enter from the street and take an elevated moving sidewalk up to reception. From there, the friendly and accommodating staff took over. Otto was sympathetic to our weary travel day and was very helpful in providing recommendations, and informed us of an upgraded room since it was our anniversary. Rooms are spacious (by European standards) and comfortable. The location is excellent as well, convenient to parks and the S and U Bahn. You can be at the waterfront in 10 minutes. We found great value in our stay, and would repeat on a future visit to Hamburg.
Dear Jeffrey W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annette Bätjer General Manager
Great Location and Services
Customer review rating 4.5/5
H M. Y. Business - Confirmed reviews ALL
Professional and courteous staff members. Very special hotel (built from a water tower) with calming and Zen ambient. Comfortable room and with a lovely coffee machine. A park is nearby as well as train station. Everything is well organized. Great breakfast too.
Dear Cammie Y., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hamburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annette Bätjer General Manager
TripAdvisor rating 5.0/5
ralphhG9222CW Couples - TripAdvisor review
Good location, close to metro and walking distance to the Alster. Amazing architecture from water storage tower to hotel, Bets view, best breakfast and very patient friendly staff!! Anytime I will come again, thanks
Dear Ralph, Thank you very much for staying with us and for your comments which are much appreciated. We hope that we have the opportunity to welcome you again one day. Yours sincerely Annette Bätjer General Manager
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price