Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,352 reviews

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Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

In our restaurant RELAX Food, Drinks and You, you will find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,352 reviews

TripAdvisor Rating  4.1/5  1,905 reviews

Customer review rating 4.5/5

Lindsay T. Families - Confirmed reviews ALL

Lovely clean, quiet, great staff, great location for central train station.

Dear L., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be clean, quiet, and well-located, and that our staff provided you with excellent service. Your feedback is greatly appreciated. Best regards, Mercure Hotel Berlin City

Customer review rating 3.5/5

Mark A. Couples - Confirmed reviews ALL

Overall the staff, location, breakfast and cleanliness were great. On arrival, although Daniel was wonderful the reception desk did not appear to understand I had Gold status and what that provided - no offer of an upgrade, etc. when I requested this I was told nothing was available. I was not offered a similar room at a higher level. No bar service was available until the early evening. Having stayed at the Novotel Hamburg and Mercure Munich were there was a greeting note in my room, nothing like this at Berlin which made me question the value of ALL and obtaining gold status.

Customer review rating 5.0/5

Lindsay C. Families - Confirmed reviews ALL

The rooms were clean, and the staff were friendly, from the helpful reception team to the exceptionally warm breakfast hostess and lovely waitresses. The breakfast was great, and the hotel’s central location was fantastic.

Dear L., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, particularly the cleanliness of our rooms, the warmth of our staff, and the quality of our breakfast. We look forward to welcoming you back in the future. Best regards, Mercure Hotel Berlin City

Customer review rating 5.0/5

Hanna S. Couples - Confirmed reviews ALL

I felt very welcome at the reception. The staff was fruendly. Oyr room was comfortable.

Customer review rating 4.0/5

Christopher B. Solo - Confirmed reviews ALL

Pleasant, helpful staff. Clean rooms.

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Other web-users rate our hotel

  • 1,253 reviews 9.5/10 Location
  • 1,526 reviews 6.7/10 Room
  • 1,301 reviews 9.1/10 Service
  • 57 reviews 6.6/10 WiFi
  • 814 reviews 9/10 Breakfast
  • 788 reviews 5.1/10 Comfort
  • 633 reviews 7.2/10 Cleanliness
  • 5 reviews 0/10 Wellness Area

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