Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,770 reviews

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Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

In our restaurant RELAX Food, Drinks and You, you will find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,770 reviews

Customer review rating 5.0/5

Caterina A. M. Friends - Confirmed reviews ALL

Dear C., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Berlin City. It is always a pleasure to hear from our valued guests, and I am thrilled to learn that you had an excellent experience with us. I appreciate your kind words about the quality of our services and the cleanliness of your room. Our housekeeping team takes great pride in maintaining high standards, and your acknowledgment of their efforts in changing towels daily is greatly appreciated. It is wonderful to hear that you found our hotel to be a quiet and comfortable retreat after a busy day exploring Berlin. I am particularly glad that you enjoyed our breakfast offerings. We strive to provide a diverse menu to cater to various tastes, and your positive remarks affirm that we are meeting our guests' expectations. It is equally rewarding to know that our staff made a positive impression on you with their friendliness and professionalism. We believe that exceptional service is crucial to enhancing our guests' experiences, and your feedback reinforces our commitment to this standard. Furthermore, I am delighted that you found our central location convenient for exploring the many attractions and public transportation options Berlin has to offer. We aim to provide our guests with easy access to the city's highlights, and it is gratifying to know that this contributed to your overall satisfaction. Thank you once again for your high recommendation of Mercure Hotel Berlin City. We look forward to welcoming you back on your next visit to Berlin. Larissa Becker Guest Relation

Customer review rating 3.0/5

Greg L. Couples - Confirmed reviews ALL

Dear G. L., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your room did not meet your expectations, particularly concerning the air conditioning and the absence of a refrigerator. We strive to provide a comfortable environment for our guests, and your comments will be taken into consideration. We aim to improve our services and amenities based on valuable insights like yours. Best regards, Larissa Becker Guest Relation

Customer review rating 4.0/5

Severine F. Families - Confirmed reviews ALL

Dear S., Thank you for taking the time to share your positive experience at Mercure Hotel Berlin City. We are thrilled to hear that you found our rooms to be very nice and appreciated our welcoming service. Your kind words are a great motivation for our team to continue delivering excellent hospitality. Sincerely, Larissa Becker Guest Relation

Customer review rating 5.0/5

Tiago J. D. S. O. Couples - Confirmed reviews ALL

Dear T., Thank you for your kind words regarding your recent stay at Mercure Hotel Berlin City. We are delighted to hear that our team contributed positively to your experience and that you found the quality of your journey exceeded your expectations. We take pride in providing exceptional service and ensuring our guests' needs are met, including the handling of deliveries. We hope to welcome you back in the future. Larissa Becker Guest Relation

Customer review rating 4.0/5

Bengt F. Solo - Confirmed reviews ALL

Dear B. F., Thank you for your kind words regarding your recent stay at Mercure Hotel Berlin City. We are delighted to hear that you appreciated our central location and the comfort of your room. It is also gratifying to know that our reception and bar staff provided you with friendly service, as we strive to create a welcoming atmosphere for all our guests. Best regards, Larissa Becker Guest Relation

Other web-users rate our hotel

  • 1,233 reviews 9.6/10 Location
  • 1,527 reviews 6.6/10 Room
  • 1,369 reviews 9.1/10 Service
  • 41 reviews 5.6/10 WiFi
  • 794 reviews 9.1/10 Breakfast
  • 794 reviews 5.1/10 Comfort
  • 660 reviews 7.3/10 Cleanliness
  • 216 reviews 7.8/10 Food

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