Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.4/5 3,043 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,043 reviews

TripAdvisor Rating  4.2/5  4,006 reviews

Customer review rating 4.5/5

Christopher C. Couples - Confirmed reviews ALL

Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and we will pass your comments onto our Team especially Marine. We hope to see you again very soon. Sincerely, Kathrine Blo Guest Relations Manager

Customer review rating 5.0/5

Melaney M. Couples - Confirmed reviews ALL

Dear Melaney, Thank you for your wonderful feedback. We’re so pleased to hear that you had an excellent experience with us. It’s especially lovely to know that our front desk team, housekeeping, and bar staff all contributed to making your stay enjoyable. We truly appreciate your recommendation and your continued loyalty, and we look forward to welcoming you back again soon. Best regards, Kathrine Blo Guest Relations Manager

Customer review rating 3.0/5

Jennifer D. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you for taking the time to share such detailed feedback about your recent stay with us. We're so pleased to hear that you enjoyed many aspects of your visit — especially the friendliness and helpfulness of our front desk, breakfast, and housekeeping teams. It's great to know you found the room clean, the bed comfortable, and the location convenient to everything Queenstown has to offer. We’re also glad the valet parking service added to the ease of your stay, and that you enjoyed the variety at our breakfast buffet. We do, however, sincerely apologize for the disruption caused by external noise near your room. We completely understand how frustrating that must have been, especially with an early start the following morning. We also take note of your comments about the room and appreciate your honesty — it helps us as we continue to look at ways to improve and refresh our guest spaces. Thank you again for staying with us. We hope to have the opportunity to welcome you back for a quieter and even more enjoyable experience in the future. Sincerely, Kathrine Blo Guest Relations Manager

Another wonderful stay in Queenstown

TripAdvisor rating 5.0/5

Rod T TripAdvisor review

Customer review rating 1.5/5

Shaun H. Business - Confirmed reviews ALL

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Other web-users rate our hotel

  • 2,091 reviews 9.3/10 Location
  • 1,941 reviews 6/10 Room
  • 1,951 reviews 8.9/10 Service
  • 22 reviews 5.9/10 WiFi
  • 737 reviews 5.5/10 Comfort
  • 558 reviews 5.1/10 Amenities
  • 554 reviews 3.3/10 Vibe
  • 541 reviews 6.4/10 Cleanliness

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