ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 804 reviews

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Bessenveldstraat 17C, 1831 DIEGEM, Belgium

Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Telephone
Fax +32 2 709 55 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

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ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  804 reviews

TripAdvisor Rating  3.2/5  1,491 reviews

Customer review rating 4.5/5

Ravina M. Solo - Confirmed reviews ALL

Good stay

Dear Ravina, We really appreciate this positive review about your stay. We’re delighted you had a positive experience at ibis Budget Brussels Airport. It’s wonderful to hear our services met your expectations as a valued ALL Accor loyalty member. We appreciate your strong recommendation score and hope to continue providing you with reliable comfort during your travels. We look forward to seeing you again on your next visit. Best wishes, Karim Haraké, General Manager

Customer review rating 4.0/5

Fredah M. Business - Confirmed reviews ALL

The room was very clean with version linens. The breakfast was had little options. The handlers were hospitable

Dear Fredah. Thank you for your review. We’re delighted you appreciated your clean room and fresh linens during your business trip. Our team takes pride in maintaining comfortable accommodations and will be thrilled to hear their hospitality stood out. That said, we regret our breakfast selection didn’t meet your needs. While we focus on essential morning offerings, we’re always exploring ways to enhance our guests’ experience. Finally, we hope our convenient location near public transport options made exploring Brussels Airport area effortless during your stay. We hope that we have the pleasure of welcoming you back in the future. Best regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Yue Z. Families - Confirmed reviews ALL

good quality, ok location

Dear z., Thank you very much for your kind feedback. We are delighted to hear about your positive experience at ibis Budget Brussels Airport. Our team is thrilled you appreciated both the quality of our services and our convenient location near public transport links. We designed our facilities with families in mind and are glad this contributed to your smooth travel experience. We look forward to welcoming you for another pleasant stay. Best wishes, Karim Haraké, General Manager

Customer review rating 4.0/5

Dale D. Solo - Confirmed reviews ALL

It was a good place to stay near the airport

Dear Dale, It was a pleasure to receive your kind feedback. We’re delighted you found our accommodations clean and comfortable during your stay near the airport. It’s wonderful to know our team member Lilia contributed positively to your check-in experience, and that you value being part of our ALL Accor loyalty programme. Our convenient location makes us an ideal choice for airport accessibility, and we’re pleased this worked well for your travel needs. We look forward to welcoming you again. Best wishes, Karim Haraké, General Manager

Customer review rating 2.5/5

Minique K. Families - Confirmed reviews ALL

I called before we checked in about the shower being accessible and was reassured that the shower would be level even if there were no handles or a stool/ bench to use. We arrived and saw that there was a step to get into the shower which led to my mother falling while getting out of the shower. There was nothing to hold onto in the shower and no bath mat. The buffet breakfast was good though and we were able to eat in our room.

Dear Minique, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet the standards we aim to provide. Our team takes accessibility requirements seriously and regrets the communication discrepancy regarding shower facilities. While our facilities are designed to meet accessibility standards, we will immediately review both our equipment checks and staff training protocols to prevent such oversights. Please know we’ve documented your experience to improve our service reliability. We hope you will consider staying with us again in the future. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 871 reviews 6.8/10 Location
  • 1,118 reviews 4.9/10 Room
  • 799 reviews 7.2/10 Service
  • 17 reviews 7.6/10 WiFi
  • 629 reviews 2.9/10 Comfort
  • 471 reviews 6.1/10 Cleanliness
  • 454 reviews 5.5/10 Value
  • 361 reviews 5.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.