Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 4,433 reviews

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189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge.

  • A luxurious stay in the heart of Bangkok, just steps from premier shopping malls.

  • Spacious rooms for every occasion-ideal for couples, families, and large groups.

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Telephone
Fax +66 2 126 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,433 reviews

Customer review rating 4.5/5

Murugan V. Business - Confirmed reviews ALL

everything is fantastic, only when check out i have requested 1 hr delay checkout, reception girl denied, felt very bad

Dear Esteemed Guest, Thank you for sharing such a generous assessment of your stay. We are grateful to know that the experience was very positive overall and that so many aspects of your time with us were enjoyable. We are, however, sorry that the handling of your late check-out request left you feeling disappointed at the end of your visit. While an extension may sometimes depend on room availability, your request should still have been received with care and explained in a manner that left you feeling respected and understood. We appreciate your honesty in drawing our attention to this final interaction, particularly alongside your otherwise positive experience. Your comments will help us reflect on how we communicate when a guest’s request cannot be accommodated. Warmest regards, Krit, Guest Experience Manager

Customer review rating 4.0/5

Ralph O. C. Solo - Confirmed reviews ALL

Good hotel but no Thai charm. Quite sterile and no Thai food anywhere I could see. Still a very good location. The lifts seem slow.

Dear Esteemed Guest, Thank you for sharing your balanced reflections on your stay. We are pleased that you found the hotel comfortable, well maintained and conveniently located for your time in Bangkok. We also appreciate your candid observations regarding the atmosphere, the visibility of Thai cuisine and the waiting time for the lifts. While these points did not define your entire experience, we understand that a stronger sense of place would have made your stay feel more connected to Bangkok and Thailand. Thank you again for recognising the positive aspects of your visit while also helping us see where the experience could have felt more complete. We hope to have the opportunity to welcome you back for another enjoyable stay. Warmest regards, Krit, Guest Experience Manager

Customer review rating 4.0/5

Jamie S. Couples - Confirmed reviews ALL

The room was nice. The toilet unfortunately had a sewage smell for the whole time we were there. The pillows were too soft. The hotel was very conveniently located and staff friendly

Dear Esteemed Guest, Thank you for sharing a balanced account of your stay. We are pleased that you appreciated the room, the convenience of our location and the friendliness of our colleagues. We are sincerely sorry that the unpleasant bathroom odour remained throughout your visit. We understand how significantly this would have affected your comfort in the room. We also apologise that no one introduced you to our pillow menu, which includes firmer alternatives that may have offered you better support and a more restful night. Your comments have drawn our attention both to the condition of the bathroom and to the importance of explaining the comfort options available to our guests. We are grateful that, despite these shortcomings, you still recognised the positive aspects of your stay. Warmest regards, Krit, Guest Experience Manager

Customer review rating 5.0/5

Digby M. Business - Confirmed reviews ALL

A 5 Star hotel run and staffed as a true 5 Star, with the hotel very well maintained and all staff training and processes set in place from management down through all hotel teams. If staying for business or holiday and wanting a top hotel, this will be the one.

Dear Esteemed Guest, Your continued trust in the hotel over the years is something we receive with profound gratitude. Having known us across many visits, your thoughtful recognition of the care given to the property and the consistency shown by our colleagues carries particular significance. We are deeply appreciative that your experience continues to give you confidence in the hotel, whether your time in Bangkok is for business or leisure. Such confidence is never something we should take for granted, especially from a loyal patron who understands the hotel so well. Thank you for your longstanding support and for the generosity of your reflection. It remains a privilege to care for you whenever you are with us. Warmest regards, Krit, Guest Experience Manager

Customer review rating 5.0/5

Sonemala S. Business - Confirmed reviews ALL

Dear Mr. Oliver Schnatz and the Sofitel Bangkok Sukhumvit Team, I am writing to express my absolute delight and sincere appreciation for my recent stay at your hotel. Overall, I was deeply impressed by the exceptional service and the incredible attention to detail. Every staff member I encountered was warm, attentive, and highly professional. Additionally, the food was delicious, and my room offered a beautiful, stunning view. It was truly a memorable experience. If I may share one minor constructive feedback: the lotion pump in the restroom on the 7th floor (where the meetings were held) was a bit difficult to press. However, this was a very minor issue in what was otherwise a flawless and wonderful stay. Thank you so much for your warm hospitality. I look forward to staying with you again on my next visit to Bangkok. Warm regards, Sonemala S.

Dear Esteemed Guest, On behalf of our General Manager, Mr Oliver Schnatz, and the entire team at Sofitel Bangkok Sukhumvit, thank you for the considerable care you took in sharing your reflections with us. We are grateful to know that the kindness and professionalism you encountered throughout the hotel allowed you to feel comfortable and well looked after during your business stay. Your recognition of our reception, restaurant and housekeeping colleagues will be received with sincere appreciation, as will your thoughtful observation of the hotel’s efforts to reduce unnecessary single-use materials. Thank you also for drawing our attention to the lotion dispenser in the meeting-floor restroom. The matter has been shared with the responsible team so that it may be checked and attended to. We appreciate the generosity with which you offered this practical observation. It was a privilege to receive such a thoughtful message, and we hope to have the opportunity to care for you again when your travels next bring you to Bangkok. With warmest regards Krit Tokrisna Guest Experience Manager

Other web-users rate our hotel

  • 1,534 reviews 9.4/10 Location
  • 2,033 reviews 8.8/10 Room
  • 2,881 reviews 9/10 Service
  • 19 reviews 9.2/10 WiFi
  • 795 reviews 8.3/10 Amenities
  • 787 reviews 9.2/10 Vibe
  • 752 reviews 8.4/10 Breakfast
  • 581 reviews 8.6/10 Cleanliness

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