Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.7/5 4,438 reviews

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Sofitel Bangkok Sukhumvit - Image 1
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189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge.

  • A luxurious stay in the heart of Bangkok, just steps from premier shopping malls.

  • Spacious rooms for every occasion-ideal for couples, families, and large groups.

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Telephone
Fax +66 2 126 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,438 reviews

Customer review rating 3.5/5

Eugene P. Couples - Confirmed reviews ALL

Nice fragrance in common areas, room aircon was noisy and not cold

Dear Esteemed guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the ambiance created by the fragrance in our common areas. However, we regret to learn about the issues with the air conditioning in your room. Your comments are invaluable, and we will certainly take them into consideration as we strive to enhance our guests' comfort and overall experience. Warm regards, Krit Tokrisna Guest Experience Manager

Customer review rating 4.5/5

Steve F. Business - Confirmed reviews ALL

Service delivery was of outstanding quality, rooftop is cool.

Dear Esteemed Guest, Thank you for your wonderful feedback. We are delighted to hear that you experienced outstanding service during your stay and enjoyed our rooftop facilities. Your recognition of our team's efforts truly means a lot to us. We look forward to welcoming you back for another memorable experience at Sofitel Bangkok Sukhumvit. Warm regards, Krit Tokrisna Guest Experience Manager

Customer review rating 5.0/5

Ullrich M. Business - Confirmed reviews ALL

The staff was extremely friendly, and everything was working very well

Dear Esteemed Guest, Thank you for your wonderful feedback. We are delighted to hear that you found our accommodations comfortable and that our team’s friendliness made your stay enjoyable. Your kind words motivate us to continue providing exceptional service, and we look forward to welcoming you back for another memorable Sofitel experience. Warm regards, Krit Tokrisna Guest Experience Manager

Customer review rating 3.5/5

Florian R. M. F. K. Couples - Confirmed reviews ALL

Kind of misunderstanding with the restaurant and discount, no major issues, but make me uncomfortable during the check out. The bed and the pillow was down our standards for sofitel.

Dear Esteemed Guest, Thank you for taking the time to share your experience with us. We are pleased to know that you found your room comfortable and spacious and that the Sofitel MyBed and down feather pillow setup reflected the comfort standard you expected from Sofitel. At the same time, please accept our sincere apologies for the misunderstanding regarding the restaurant discount and for any discomfort this caused during check-out. Your departure should feel smooth and gracious, and we regret that this moment did not feel as effortless as it should have. We appreciate your understanding that there were no major issues, yet we also recognise that even a small uncertainty at check-out can affect the final impression of a stay. Your comments have been shared with the team so we may ensure clearer communication in future. Thank you again for your thoughtful feedback. We hope to have the pleasure of welcoming you back to Sofitel Bangkok Sukhumvit for a stay that feels comfortable, seamless, and warmly familiar. Warm regards, Krit Tokrisna Guest Experience Manager

Customer review rating 3.0/5

Tee W. H. Business - Confirmed reviews ALL

The sound proofing from the room wall wasn't well build. I heard lots of water drainage sound every middle of the night.

Dear Esteemed Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to learn that your rest was disturbed by water drainage sounds during the night. A peaceful room is such an essential part of a comfortable stay, and we regret that the soundproofing did not provide the calm environment you expected. Had we been aware of this during your stay, our team would have been very willing to explore an alternative room in another area of the hotel to help ensure a more restful night. Please accept our sincere apologies for the discomfort caused. Your comments have been shared with our team for review, and we hope to have the opportunity to welcome you back with a quieter and more relaxing experience. Warm regards, Krit Tokrisna Guest Experience Manager

Other web-users rate our hotel

  • 1,580 reviews 9.5/10 Location
  • 2,063 reviews 8.7/10 Room
  • 2,909 reviews 9/10 Service
  • 18 reviews 8.5/10 WiFi
  • 812 reviews 9.1/10 Vibe
  • 797 reviews 8.2/10 Amenities
  • 764 reviews 8.6/10 Breakfast
  • 589 reviews 8.6/10 Cleanliness

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