ibis budget Lons le Saunier 2 stars

Customer review rating (ALL Rating) 4.4/5 400 reviews

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40, Rue en Bercaille, Départementale 1083, 39000 LONS LE SAUNIER, France

Description

Hotel extras

  • Latest generation BUFFALO GRILL and PETITE AUBERGE (gourmet-inspired cuisine) on site

  • 20 min from the listed village of Beaume-les-Messieurs and its waterfalls and Château Chalon

  • Free private car park

Our accommodation(s)

Hotel location

ibis budget Lons le Saunier

40, Rue en Bercaille, Départementale 1083
39000 LONS LE SAUNIER
France

GPS:46.693855, 5.558162

Telephone
Fax +33 3 84 47 42 43

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  400 reviews

TripAdvisor Rating  4.0/5  428 reviews

Good stay and convenient to the A39 and the Jura Lakes

Customer review rating 4.0/5

Peter Couples - Confirmed reviews ALL

It was a very pleasant stay with our dog.

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis budget Lons-le-Saunier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandrie

Modern comfortable hotel

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

We stopped at the modern, comfortable Ibis Budget in Lons le Saunier during a drive from Piemonte to the Channel in an electric car. The hotel had a good charger and was a short convenient drive from town. Lons itself is a lovely city, interesting to visit, with good food. The hotel provided a good breakfast, after a pleasant night's sleep.

Dear DAVID B., We very much appreciate your comments regarding your stay at the ibis budget Lons-le-Saunier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandrie

Less service but more expensive

TripAdvisor rating 3.0/5

JefNys Couples - TripAdvisor review

We stayed there for fourteen days. Only once the room was cleaned. Three times hardly any breakfast. Explanation: they did not deliver on time. Previous operators were great. That is a shock now.

Thank you for taking the time to share your feedback following your recent 14-day stay with us. We sincerely apologize for the inconvenience you experienced during your visit, particularly with the room cleaning and breakfast service. We understand how disappointing it must have been not to have your room cleaned regularly and to face limited breakfast options. Unfortunately, we faced some unexpected logistical challenges with our suppliers during your stay, which affected our ability to provide the full breakfast service. Please know that this is not the standard of service we strive for, and we are actively working to ensure that this does not happen again. We appreciate your loyalty as a returning guest, and we deeply regret that your experience this time did not meet the high standards set by the previous operators. Your feedback is invaluable as it helps us identify areas for improvement. We hope you might consider giving us another chance in the future to show you the level of service we are capable of providing. If you have any further concerns or if there is anything we can do to make amends, please don't hesitate to reach out to us directly. Best regards, Alexandrie

Not able to check in after long journey

Customer review rating 0.5/5

Urszula Couples - Confirmed reviews ALL

On 21.07.2024, I was not able to check in after 10 pm. The check in machine was frozen on previous client's reservation. I couldn't press anything on the screen. When I put my card in the machine, also nothing happened. There was no emergency number to call. I pressed the button saying 'emergency' next to entrance and there was some automated message in French and nothing happened. We were extremely tired after long journey and there wasn't even a contact number to call in this situation. I tried calling the hotel but obviously was disconnected as there was no one at reception. Horrible experience. I had to search for another hotel in the area late at night. Until today (30.07), I'm still waiting for the refund.

It was ok

Customer review rating 2.5/5

Alex Families - Confirmed reviews ALL

It was just ok. It smelt like cigarettes in the room.

Dear ALEXANDRA R., Thank you for taking the time to provide us with your feedback. We are glad to hear that your overall experience was satisfactory. However, we apologize for any inconvenience caused by the smell of cigarettes in your room. Maintaining a clean and fresh environment is of utmost importance to us, and we will address this issue promptly. Please rest assured that we will take the necessary measures to ensure that our rooms meet the highest standards of cleanliness and comfort for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards, Alexandrie

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Other web-users rate our hotel

  • 181 reviews 8.7/10 Location
  • 402 reviews 6.5/10 Room
  • 415 reviews 9.6/10 Service
  • 319 reviews 7.7/10 Breakfast
  • 188 reviews 8.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.