ibis budget Brest Sud Plougastel 2 stars

Our Ibis budget hôtel was right next to a Lidl and a Leclerc Hypermarché so it was very convenient for families who need small items like diapers or snacks. It was only 15 minutes from Brest and right next to a highway so we had easy access to many different cities. The service was wonderful and friendly. Thank you!!

On check in no-one wore masks despite the Covid signs. She said she could not enforce the rules. The receptionist told me that the advertised breakfast in room was replaced by the OPEN buffet. I said how could she then enforce masks for the buffet! Also there were families with children running around and babies left alone in corridors in their prams. The hotel looked more of a refugee camp than a business hotel. The room was not cleaned properly, and certainly not sterilised as per advertised. I asked the reception to move me to a quieter room without babies in the corridor. She said ALL their rooms were full. Again not as advertised with every second room empty. In summary,.....it seems that she had put most commercial people in a separate wing to the families. She should have reserved a room for me as before COvid I was a major Ibis Budget client and I have warned my sales team to stay away from these hotels. In short, there was NO COVID protection nor discipline offered. The hotel was a shambles with no control. I refused to stay and the receptionist refused to reimburse me. My next stay was due at Ibis Budget Vannes but on the phone they too had moved to an open breakfast buffet and would not enforce face masks. So I stayed elsewhere for the two nights. I will no longer stay in IBIS Budgets and certainly NOT these two hotels ever again

OK Room OK Staff excellent No hygiene for breakfast that helps protect us from Coronavirus. Very dissapoining Sink plug in bedroom not working and not repairable - reported Hot Water in bathroom very dirty brown colour, and then full of white disenfactant. Unhealthy and dangerous!Photo taken and recpetionist reported this problem to the plumbers who had been working on the hot water tank. Unnacptable. Please find good plumbers

Breve

Good facilities and quiet area