ibis Berlin City Potsdamer Platz 2.5 stars

Customer review rating (ALL Rating) 4.5/5 1,190 reviews

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ibis Berlin City Potsdamer Platz - Image 1
ibis Berlin City Potsdamer Platz - Image 2
ibis Berlin City Potsdamer Platz - Image 3
ibis Berlin City Potsdamer Platz - Image 4
Anhalter Strasse 4, 10963 BERLIN, Germany

Description

Hotel extras

  • Central location near Potsdamer Platz and Anhalter Bahnhof

  • Comfortable rooms for business and city trips

  • Quick access to S-Bahn, U-Bahn and bus

  • 24-hour reception for flexible arrival and departure

  • Free WIFI throughout the hotel

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room with Twin Beds

Photo out of - Standard Room with Twin Beds

Convenient, comfortable and ideal for work and relaxation, ibis rooms have everything you need for a pleasant stay, from functional décor to modern amenities and cozy beds for a restful sleep.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Shoe polisher

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
See availabilities

Our comfortable single bed in the accessible single room ensures a restful sleep and offers everything you need for a relaxing stay - ideal for business guests and city tourists who appreciate comfort and tranquility.

  • Views:

    City View

Max. number of persons
1
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Shoe polisher

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with a comfortable Sweet Bed by ibis double bed, rollaway bed, desk, flatscreen TV with a selection of Sky channels and free WIFI, our practical, comfortable ibis rooms have everything you need for work and relaxation.

  • Views:

    City View

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Shoe polisher

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Berlin City Potsdamer Platz

Anhalter Strasse 4
10963 BERLIN
Germany

GPS:52.504624, 13.383182

Telephone
Fax +49 30 26105222
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 146 rooms
  • 8 rooms for people with reduced mobility
  • 146 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge
  • Children Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Indoor parking
  • Private
  • 130 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 19.00 € 19 EUR Per day

Services & equipment

  • Electric car recharging units 11 kVA

Security

  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

on-site parking

Additional charge

Anhalter Strasse 4, 10963 Berlin, Germany

GPS:52.504624, 13.383182

Parking information

  • On site
  • Outdoor parking
  • Private
  • 130 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 19.00 € 19 EUR Per day

Services & equipment

  • Electric car recharging units 11 kVA

Accessibility

  • Elevators

2 breakfasts

Photo out of - Breakfast

A beautiful day always starts with a good breakfast. Energize yourself with delicious delicacies, fresh juices, egg dishes, waffles or healthy muesli and start the day full of vitamins and momentum.

Buffet

A perfect start to the day starts with a delicious breakfast. Enjoy fresh juices, egg dishes, waffles, muesli and other treats to recharge your energy and vitamins for an active day in Berlin.

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Breakfast room

Children

A perfect start to the day starts with a delicious breakfast. Enjoy fresh juices, egg dishes, waffles, muesli and other treats to recharge your energy and vitamins for an active day in Berlin.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Breakfast room

A beautiful day always starts with a good breakfast. Energize yourself with delicious delicacies, fresh juices, egg dishes, waffles or healthy muesli and start the day full of vitamins and momentum.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,190 reviews

Customer review rating 4.0/5

Alan P. Solo - Confirmed reviews ALL

Dear guest Thank you for your positive feedback regarding the pricing and location of our hotel. We are pleased to know that you found value in your stay with us. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Dhruba B. Friends - Confirmed reviews ALL

Dear guest Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, comfort, and the service provided by our team. Your kind words motivate us to continue delivering exceptional experiences. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Luke D. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your stay at ibis Berlin City Potsdamer Platz. We are delighted to hear that you appreciated the cleanliness, breakfast, and our staff's efficiency. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.0/5

Stevens M. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding your stay at ibis Berlin City Potsdamer Platz. We are delighted to hear that you enjoyed our central location and the selection offered at our breakfast buffet. Regarding your comment about the kettle, we would like to kindly clarify that kettles are not part of the standard room amenities at our hotel, as our room facilities are designed in accordance with ibis brand standards. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 2.0/5

Vincent M. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We regret that some aspects of your stay did not meet your expectations. Room rates in Berlin may vary depending on market demand and availability, particularly during major exhibitions and city events. Our room descriptions and visuals are available on our website to help guests make an informed booking decision. We are sorry to learn that you experienced issues with the bathroom and television during your stay. We understand the importance of having the advertised room facilities available and regret the inconvenience caused. Thank you for bringing these matters to our attention. Kind regards, Your ibis Berlin City Potsdamer Platz Team

Dear guest Thank you for your positive feedback regarding the pricing and location of our hotel. We are pleased to know that you found value in your stay with us. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Dhruba B. Friends - Confirmed reviews ALL

One of the very pleasant stay experiences. Thanks to IBiS PostDamer platz team

Dear guest Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, comfort, and the service provided by our team. Your kind words motivate us to continue delivering exceptional experiences. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Luke D. Business - Confirmed reviews ALL

Efficient check in and out. Heloful staff.

Dear Guest, Thank you for your kind words regarding your stay at ibis Berlin City Potsdamer Platz. We are delighted to hear that you appreciated the cleanliness, breakfast, and our staff's efficiency. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.0/5

Stevens M. Solo - Confirmed reviews ALL

A good stay at the Ibis. Brilliant location for exploring the 'wall' area of Berlin and good access to the U Bahn. Breakfast is a very good selection. Room is basic, as you would expect from and Ibis. My only gripe was there was no kettle in the room!

Dear Guest, Thank you for your positive feedback regarding your stay at ibis Berlin City Potsdamer Platz. We are delighted to hear that you enjoyed our central location and the selection offered at our breakfast buffet. Regarding your comment about the kettle, we would like to kindly clarify that kettles are not part of the standard room amenities at our hotel, as our room facilities are designed in accordance with ibis brand standards. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 2.0/5

Vincent M. Business - Confirmed reviews ALL

Very expensive rate for an exhibition in Berlin. Very small room. Bad smell in the bathroom. Tv remote was not working. Waited 2 days to get it replaced. Finally I feel like the whole TV was changed. No more smart TV, no Netflix ! For 450€/night, that s pretty much the worst value you can get for your buck!

Dear Guest, Thank you for sharing your feedback. We regret that some aspects of your stay did not meet your expectations. Room rates in Berlin may vary depending on market demand and availability, particularly during major exhibitions and city events. Our room descriptions and visuals are available on our website to help guests make an informed booking decision. We are sorry to learn that you experienced issues with the bathroom and television during your stay. We understand the importance of having the advertised room facilities available and regret the inconvenience caused. Thank you for bringing these matters to our attention. Kind regards, Your ibis Berlin City Potsdamer Platz Team

Customer review rating 3.5/5

Nicholas A. Business - Confirmed reviews ALL

Good value but austere. The room was clean and basic. The bathroom/toilet was clean but there was an unpleasant smell from the sink.

Dear guest, Thank you for your feedback. We appreciate your acknowledgment of the cleanliness and value of our accommodations. We regret to learn about the unpleasant odor and will assess the issue. Your insights are invaluable in enhancing our guest experience. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.0/5

Kalle T. Solo - Confirmed reviews ALL

It was a good stay, however I had an unpleasant surprise in the check-in. I had announced in the ALL Accor app that I will arrive after midnight, however the booking was still canceled because I hadn't arrived before midnight. To make things even more confusing, the receptionist told me that bookings are canceled if one doesn't arrive before 7pm and an email is sent about the cancellation, however I hadn't got that email until shortly after midnight. Fortunately the room I had booked was still available - however if announcing a late arrival in the app isn't enough, it should be stated more clearly that one needs to contact the hotel about a late check-in. In a more unfortunate case, one might lose his or her room due to late arrival - while being under the impression that he or she has already informed the hotel.

Dear Guest, Thank you for taking the time to share your experience regarding your recent stay with us. We are pleased to hear that you enjoyed your overall visit, but we sincerely apologize for the inconvenience you faced during your check-in process. It is important to clarify that while the ALL Accor app allows guests to indicate late arrivals, direct communication with our hotel is essential to ensure that your reservation remains secure. We regret that the information provided by our receptionist created confusion, as our standard policy typically involves notifying guests of cancellations via email. Your feedback regarding the clarity of our late check-in procedures is invaluable, and we will certainly consider it to improve our communication moving forward. We appreciate your understanding and are glad that you were able to secure your room despite the circumstances. Thank you once again for your feedback, and we hope to welcome you back to ibis Berlin City Potsdamer Platz in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.5/5

Oriana F. Families - Confirmed reviews ALL

Good vibes, friendly staff and helpful, feel welcome.

Dear Guest, Thank you for your kind words regarding your stay with us. We are delighted to hear that you and your daughter felt welcome and appreciated the friendly service from our staff. We strive to create a positive atmosphere for all our guests. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.5/5

William H. Solo - Confirmed reviews ALL

This was my first stay in an Ibis property. I was impressed by the innovative proprietary touches, like the curved bathroom pods, which made the small room feel more spacious. The breakfast provided enough variety, and everything was high quality. I’m now staying at an Ibis in Cologne, and in a couple nights I will try my third Ibis at the Berlin Airport.

Dear Guest, Thank you for sharing your experience as a first-time guest at ibis. We are delighted to hear that you appreciated the innovative design of our bathroom pods and found the breakfast variety to your satisfaction. Our team strives to provide high-quality service and amenities, and it is rewarding to know that we met your expectations. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 1.5/5

Javier B. Couples - Confirmed reviews ALL

The room was run-down, with a broken towel hook, not enough electrical outlets, just one towel per person and worn furniture. It was below the standard for Ibis hotels in Germany that I, as an Accor Gold member who lives in Germany, am accustomed to. The breakfast was disappointing: rock-hard rolls, only white bread (no wheat bread) for the toaster, scrambled eggs with absolutely no flavor, no juices that didn't come from the dispenser (bottles of pineapple, tomato and passionfruit juice were available at this hotel when I stayed there last year) and undercooked, greasy bacon.

Dear Guest, Thank you for sharing your feedback. We are sorry that your stay did not meet your personal expectations. However, we would like to clarify a few points raised in your review. Our rooms are equipped according to the applicable ibis brand standards. Additional towels are available at reception at any time, and any maintenance issue can be reported to our team so that it can be addressed promptly. Regarding breakfast, our offering follows the current ibis brand standards. All breads and pastries are freshly baked approximately 30 minutes before breakfast begins and are continuously replenished with freshly baked products throughout the service. The buffet includes a selection of breads and pastries, hot and cold items, as well as various beverages. We therefore regret that the selection and individual products did not meet your personal preferences. While we respect your individual impression, we cannot agree with the general statement that our room or breakfast was below the applicable ibis standards. We would have been happy to address any specific issue during your stay had it been brought to our attention. Kind regards, ibis Berlin City Potsdamer Platz

Customer review rating 2.5/5

Robert S. Couples - Confirmed reviews ALL

Good location but some let downs about the hotel. Uncomfortable bed, room in need of refurbishing, breakfast adequate. However most staff were nice

Dear guest Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location and staff. However, I regret to hear that the comfort of the bed and the condition of your room did not meet your expectations. Your feedback is valuable to us. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Akua V. R. Solo - Confirmed reviews ALL

I want to express my deepest thanks to the hotel team especially, Frank, and his fantastic reception team, Jessica and Farhad. During my recent stay, I experienced a major issue with my airline luggage being delayed for the entire duration of my trip. Frank, Jessica, and Farhad went far above and beyond what anyone would expect from a 2-star hotel. They were genuinely concerned, continuously followed up, and patiently waited for deliveries. Their care, empathy, and exceptional service made a stressful situation so much easier to bear. While ibis is a 2-star hotel, the hospitality provided by Frank and his team was absolute 5-star quality. I cannot thank them enough for their warmth and dedication, and I highly recommend this hotel to anyone visiting Berlin!

Dear guest Thank you for taking the time to share your wonderful experience at ibis Berlin City Potsdamer Platz. We are delighted to hear that our team, particularly Frank, Jessica, and Farhad, provided you with exceptional service during your stay. It is always our goal to ensure that our guests feel supported and cared for, especially during challenging situations such as the one you described with your luggage. Your kind words about our team's dedication and empathy truly reflect the values we uphold at our hotel. We are thrilled to know that their efforts made your stay more enjoyable, despite the circumstances. Thank you for recommending us to others visiting Berlin; we greatly appreciate it. We hope to welcome you back in the future for another positive experience. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.5/5

Andrew C. Friends - Confirmed reviews ALL

Staff were friendly and efficient at all times. Excellent quality breakfast with good range of options. Room was spacious and clean but lacked tea/coffee facilities.

Dear guest, Thank you for your kind words regarding our staff, breakfast, and the cleanliness of your room. We appreciate your feedback about the absence of tea and coffee facilities, as we continuously seek to enhance our guests' experience. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Ranja A. Business - Confirmed reviews ALL

It was great room all was fine with me

Dear guest Thank you for your positive feedback. We are delighted to hear that you had a pleasant experience with our room service and reception. Your satisfaction is our priority, and we appreciate your kind words about your stay. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 3.5/5

Bethany T. Couples - Confirmed reviews ALL

Staff were friendly and helpful, location is excellent and room was a reasonable size. Very basic, another pillow would have been nice and a more thorough clean, but it does the job.

Dear guest, Thank you for sharing your feedback. We appreciate your positive remarks regarding our location and staff. We acknowledge your comments about room amenities and cleanliness, and your insights will be taken into consideration as we aim to enhance our guest experience. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Frank J. Business - Confirmed reviews ALL

Amazing! Great Staff!! Best location!!!!

Dear guest, Thank you for your enthusiastic feedback. We are delighted to know that you enjoyed our prime location and appreciated our dedicated team. Your satisfaction is our top priority, and we look forward to welcoming you again in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 5.0/5

Don D. E. Families - Confirmed reviews ALL

very short stay, but i was very satisfied with the quality of the rooms and the service provided throughout

Dear guest, Thank you for your kind words regarding the comfort and cleanliness of our rooms, as well as the quality of service you experienced during your stay. It is gratifying to know that you were satisfied, even with a brief visit. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 3.5/5

Henrik S. Solo - Confirmed reviews ALL

The room was what was needed for one person. But the room could need some nice colours. Not the wierd pink on the bathroom section. And is would be nice with a power outlet close to the table. And for two person there should be two chairs. The rest og hotel was nice.

Dear guest Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room's decor and the need for additional amenities. Your suggestions regarding the color scheme and furniture arrangements are valuable, as they help us to enhance the guest experience. We are pleased to hear that you found the rest of the hotel satisfactory. Kind regards, ibis Berlin City Potsdamer Platz

Customer review rating 3.0/5

Stamatia N. Business - Confirmed reviews ALL

My stay at ibis Potsdamer Platz was nice and comfortable. The room was clean, and the overall experience was pleasant. However, the bathroom was quite small, and there was a very unpleasant odour, which detracted from an otherwise enjoyable stay

Dear guest Thank you for your feedback regarding your recent stay. We appreciate your comments on the cleanliness and overall comfort of your room. We acknowledge the concerns about the size of the bathroom and the unpleasant odour, and we will take your observations into consideration for future improvements. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.0/5

Emma J. Families - Confirmed reviews ALL

Cheap central Berlin hotel for 3 of us in one room (1 adult and 2 children); beds quite comfortable, sheets and duvets and pillows good quality and the room cleaning staff were excellent. Breakfast range, quality and choice was very good, they only had coffee machines and no filter coffee available it seemed. Staff in reception were helpful, catering staff in the breakfast area were, lets say, a bit cold - do watch out for the breakfast timings (till 11am on weekends and 10am on Mon-Fri). Apparently, according to the kitchen staff you need to arrive at least 15 mins before breakfast closes, oh, and little kids DO NOT get a free breakfast here (even though my son hardly ate anything at all, literally he ate one piece of bread with a bit of Nutella on it and it cost me 7.50 EUR a day - a rip off - but if you all sit together at breakfast time in the dining room, you get no choice, oh, however, I got a discount because I had had a poor customer experience with the kitchen staff, so it was a little bit cheaper for me, thanks for that hotel!). I didn't sleep well at all sadly, because the room was way too hot for the 3 of us crammed in it and the aircon wasn't cold enough as it is automatically set to only go as cold as 18 degrees, we couldn't open the windows at night because of the noise from the traffic passing in street below (we are used to quiet at night, rather than Berlin street noise so its not the hotels fault). Generally, we had a good stay for 4 days.

Dear Guest, thank you very much for taking the time to share such detailed feedback about your stay with us. We are delighted to read that you enjoyed our central location, found the beds comfortable, appreciated the cleanliness of your room, and liked the quality and variety of our breakfast. Your kind words about our housekeeping team and the helpfulness of our reception staff are especially appreciated and will be shared with our colleagues. At the same time, we are sorry that some aspects of your stay did not fully meet your expectations. We regret that your experience during breakfast was not as welcoming as it should have been. Friendly and attentive service is very important to us, and we will discuss your comments with the team. Regarding breakfast for children, our prices and age categories are communicated in advance and are applied consistently to all guests. We are pleased that we were able to find a goodwill solution during your stay. We would also like to clarify that our air conditioning system was fully operational. It is centrally managed and can be individually adjusted within a predefined comfort range in each room. During your stay, no technical malfunction was identified. We understand that room temperature is a matter of personal preference, particularly when three guests share one room during the warmer months. Thank you once again for your balanced feedback. We are pleased that, overall, you had a good stay with us and hope to welcome you and your family back on your next visit to Berlin. Kind regards, Your ibis City Potsdamer Platz Team

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