Raffles Al Areen Palace Bahrain 5 stars

Customer review rating (ALL Rating) 4.7/5 1,008 reviews

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Description

Hotel extras

  • Escape from the city and indulge in the pristine luxury of our private villas

  • Surpassing guest experience with personalized Butler Palace service.

  • Each villa with marble courtyard, temperature-controlled swimming pool and Jacuzzi

  • Private Majilis accommodating up to 6 guests

  • In villa dining experience into Arabian style

Our accommodation(s)

Book this hotel
Room 1

Suite

Junior Suite with Pool View

This luxurious one-bedroom Junior Suite features a Jacuzzi, along with access to exquisite common areas, including a common Majlis, dining space, and common pool. It offers an exclusive retreat, blending opulence and relaxation in perfect harmony.

  • Views:

    Pool side

Max. number of persons
3
Area
From 110 / 1184 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 110 / 1184 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side

Villa

Deluxe One Bedroom villa

A comfortable one - bedroom villa with a lovely oasis view. It offers easy access to the Secret Garden and includes royal bedroom amenities for your convivence. Enjoy a private dining experience by your open - air swimming pool and Jacuzzi.

  • Views:

    Pool side

Max. number of persons
4
Area
From 400 / 4305 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathrobe
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Villa

Royal Two Bedroom Villa with Private Pool

Designed for cherished family escapes, the Two-Bedroom Villa combines generous space with the privacy and elegance of a secluded retreat. Overlooking tranquil desert surroundings, it features refined living areas, a private swimming pool, and Jacuzzi.

  • Views:

    Pool side

Max. number of persons
6
Area
From 740 / 7965 sq ft

Bedding

Double bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

Royal Three Bedroom Villa with Private Pool

The ultimate setting for family gatherings and shared celebrations, the Three-Bedroom Villa offers exceptional space, privacy, and comfort in a serene desert sanctuary. Expansive living areas, elegant interiors, a private swimming pool, and a Jacuzzi.

  • Views:

    Pool side

Max. number of persons
8
Area
From 740 / 7965 sq ft

Bedding

Single bed(s) x2

Double bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Raffles Al Areen Palace Bahrain

Bahrain, Manama, Road 6232, Building 2046, PO BOX 75055
MANAMA
Bahrain

GPS:26.0021352, 50.5188704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 79 rooms
  • 50 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Indonesian
  • Portuguese
  • Thai
  • Turkish

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Hotel access

Shuttle

  • BAH Additional charge
  • BAHRAIN Additional charge

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Room service

Business

5 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years

Well-being

Raffles Pool

  • Outside
  • On site

Raffles Fitness Center

  • On site
  • Jacuzzi/Whirlpool bath
  • Massage

Sports and leisure

Golf Additional charge

  • On site

Bodybuilding equipment/Gym

  • Nearby

Golf

  • Nearby

Tennis

  • Nearby

Tennis

  • On site

Bodybuilding equipment/Gym

  • On site
Book

A treasure trove of familiar and exotic treats The ancient art of pastry-making is a feature that unites the souls of Arabia and Europe, and at Raffles Bahrain it is brought to life by the founder of Ycone Paris, French master patissier Yazid Ichemrahen.

Indulge in a refreshing selection of drinks and beverages, complemented by a variety of delectable small plates and shisha. Savour the captivating ambiance of our inviting space, perfect for relaxing and unwinding.

Elevate your fitness journey with our comprehensive gym membership. Enjoy full access to our state-of-the-art equipment.

Our spa provides an exotic blend of warmth, serenity and sensuality to soothe the senses and invite complete relaxation and rejuvenation. Feel your senses awaken the moment you enter, and surrender to the lingering aromas of essential oils, herbs, flowers

Make memories last a lifetime. Al Areen Palace & Spa provides an exceptional setting for your special day. Select the perfect place to tie the knot in style and exchange your vows amid plush, picturesque surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,008 reviews

Customer review rating 4.5/5

Mohammad A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. Your kind words are greatly appreciated and will be shared with Jaffar, as he works tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Abdulwahab A. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with Margaret, as she works tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 4.0/5

Hussain B. H. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with our dedicated team Chef Waleed, Aditya, Fatema, and Anisa, as they work tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Abdullah H. A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with our dedicated team Margaret, Kavi, and Manal, as they work tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Adel A. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. Your kind words are greatly appreciated and will be shared with Jaffar, as he works tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Abdulwahab A. Couples - Confirmed reviews ALL

The overall experience was spectacular. We’ve enjoyed our stay so much that we’ve extended it. The privacy, the services, the facilities and amenities were all top notch. The only thing I wished was a little bit better was the response speed from the butler and when we order things as they took quiet some time. And I’d like to specially thank Margret for truly elevating our experience.

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with Margaret, as she works tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 4.0/5

Hussain B. H. Families - Confirmed reviews ALL

A reasonable family stay missing some of related activitie. A very limited food options, kids activities, TV channel and resort daily activities l.

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with our dedicated team Chef Waleed, Aditya, Fatema, and Anisa, as they work tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Abdullah H. A. Families - Confirmed reviews ALL

It was an outstanding stay, very friendly staff, helpful team , very good food,excellent location

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with our dedicated team Margaret, Kavi, and Manal, as they work tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Adel A. Couples - Confirmed reviews ALL

Every thing was not only perfect but above expectations. The only thing needs improvement is the quality of food in NINIVA.

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 3.5/5

Salman A. Couples - Confirmed reviews ALL

Very nice place to escape from the city comfortable and relaxing to celebrate our special occasions. But to this kind of luxury place they should provide the maximum best service. As my experience I really disappointed of the room service . I faced a very delayed response of ordering dinner to the villa it was took around more than an hour . And even also when I tried to order water or any kind of stuff to the villa it was tooks more than 20mins. As I hope provide enhancing room service next time to had a special experience while staying in private luxury villa.

Customer review rating 1.5/5

Ebrahim M. Couples - Confirmed reviews ALL

The place was lovely and very warm with amazing hospitality however i was very disappointed with some details like the bed sheets and towels were very smelly not fresh bed room had bad smell, stains over pillow, car remote was handed in a very dirty and bad condition and car seat driver side was damaged raised up the concerns but received ONLY s sorry !!!

Customer review rating 3.5/5

Mohammad A. Couples - Confirmed reviews ALL

Slow service and a lot of Reception staff don’t have manners. I expected more for this price and the slow service for everything is really annoying.

Customer review rating 5.0/5

Ahmad M. Families - Confirmed reviews ALL

Everything was incredible

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with Ahmad Abdullah, as he works tirelessly to ensure every guest feels special and valued. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 3.5/5

Khawla J. Families - Confirmed reviews ALL

Everything is good overall, but the service is quite slow. Whenever we call them directly, we get an automated message saying that they are busy and will call us back, but they take a long time to return the call. It also takes them quite a while to come to the villa when we request a service.

Customer review rating 2.0/5

Sami A. Couples - Confirmed reviews ALL

The celebration cake was not good , no flower choices , The service provided was not worth the money paid ,

Customer review rating 4.0/5

Ali A. Couples - Confirmed reviews ALL

We had a great experience there, but we had slightly higher expectations and maybe that's our fault. The service was great, but again we expected better. We just faced some delays here and there, nothing major. Cleanliness was where I expected things to be better to be honest. There are so many pigeons around the villas. They were very noisy during the early morning, and they made the place "dirtier". We had our pool cleaned several times due to many feathers and other things falling into it, but still the surface cleaning was not enough, the filters cannot keep up and more frequent deep cleaning is needed. At times I saw the pigeons drinking straight from the pool water was a major ick for myself, especially in terms of Cleanliness. Again, I don't know if I can blame the resort for this since it's just nature being nature, but a bit more precautions for Cleanliness would be nice. Also, one of the towels on the chairs by the pool got dirty, we threw it on the ground to indicate that we wanted it to be replaced, but when we came back that same towel was placed exactly where it was, also not great.

Customer review rating 5.0/5

Mohammad A. Friends - Confirmed reviews ALL

We were genuinely impressed by the elegance, authenticity, and attention to detail throughout the hotel. Everything felt beautifully considered, but what truly made our stay special was the people. A very special thank you to Mr. Aditya, whose warm, professional, and genuinely thoughtful approach made us feel incredibly well looked after. He turned an already beautiful stay into a truly memorable experience — honestly, one of the best we’ve had anywhere in the Gulf. In a world where luxury hospitality can sometimes feel overly formal or impersonal, this place felt different. Here, we found genuine service, real attention, warmth, privacy, and luxury without losing the human touch. That, for us, is what makes a great hotel experience truly exceptional. The food was very good, and the villa's facilities were spotless, and beautifully maintained. Most importantly, we felt comfortable, relaxed, and completely at ease throughout our stay. A heartfelt thank you to the entire team — from the valet and reception staff, to the check-in team, the golf cart drivers, and big salute to everyone working across the hotel. Every interaction added something positive to our experience. A special thanks to Mr. Anirban, who was simply outstanding throughout our stay. He was incredibly responsive at all times, always just a message away and remarkably quick to assist with anything we needed. What impressed us most was not only his efficiency, but the genuine care and dedication behind everything he did. His communication was excellent — clear, warm, polite, and professional — and he always understand exactly what we needed without making anything feel complicated. Thank you for giving us a wonderful experience and a place we genuinely look forward to coming back to.

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with Mr. Aditya and Mr. Anirban and the rest of our dedicated team, as they work tirelessly to ensure every guest feels special and valued. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Maylan A. Couples - Confirmed reviews ALL

We had a wonderful and truly relaxing stay. Everything was beautifully arranged, the atmosphere was peaceful and comfortable, and the service was excellent. The attention to detail made the experience even more special. It was a perfect getaway to relax and recharge, and we genuinely enjoyed every moment. We would be very happy to return again.

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with our dedicated team, as they work tirelessly to ensure every guest feels special and valued. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 0.5/5

Bader A. Couples - Confirmed reviews ALL

Worse ever

Customer review rating 4.0/5

Faten A. Couples - Confirmed reviews ALL

Unfortunately, my arrival this time was quite disappointing, although the situation was handled very well afterward. Enjoyed the relaxing atmosphere, spa, and overall experience. Before my arrival, I had specifically emailed the resort requesting that the villa be thoroughly checked for any lizards, as I have a severe phobia of them, and I also requested that the pool temperature be increased because I find the water too cold at the standard temperature. I was very disappointed to discover that the living room and bathroom doors in the villa were damaged and could not close properly. This was particularly concerning given my specific request regarding lizards, as the open gaps made it much easier for them to enter. At that late hour, I was exhausted and did not feel comfortable waiting for maintenance, so the butler, Anirban, kindly offered another villa. Unfortunately, the second villa also had a water leak in the toilet, which added to my frustration after such a long journey. The pool was also still too cold, although I was informed that the temperature would take several hours to increase. By the following morning, the pool was still not at the temperature I had requested. However, I would like to sincerely acknowledge the excellent response from the team the following morning.The reception team, particularly the very polite and helpful Moroccan lady whose name I unfortunately did not get, immediately offered to arrange another villa so that we could be comfortable.The manager also personally approached us during breakfast and was extremely professional, kind, and attentive, offering his assistance in every possible way. We were eventually moved to a beautiful, clean, and very well-maintained villa in excellent condition, and the pool temperature was adjusted. From that point onward, the rest of our stay was wonderful. We were comfortable, relaxed, and able to enjoy the resort as we had intended. I truly appreciate the team’s efforts ( Anirban, the Moroccan lady & of course the Manager) to resolve the situation and turn a very difficult first night into a pleasant stay. My overall experience was very good, and I remain fond of this resort after many years of visiting. My only request for future stays is that special requests communicated in advance—particularly important ones such as thoroughly checking the villa for lizards and preparing the pool temperature—are carefully followed before arrival. I hope that on my next visit, everything will be prepared from the beginning so I can enjoy the exceptional experience I have come to expect from this resort.

Customer review rating 0.5/5

Rashid A. Families - Confirmed reviews ALL

The room service staff they behaved in bad way

Customer review rating 2.5/5

Salam A. M. Families - Confirmed reviews ALL

under expectations

Customer review rating 5.0/5

Elham A. Families - Confirmed reviews ALL

- The refrigerator takes quite a while to cool. - The response time was slower than expected. - The pool water was uncomfortably cold.

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. We would also like to thank you for your constructive feedback. We greatly value your observations, as they help us continually enhance the experience we provide to our guests. Please be assured that your comments have been shared with the relevant teams for review and appropriate follow up, as we remain committed to continuously improving our facilities and services. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

Customer review rating 5.0/5

Syed M. N. Families - Confirmed reviews ALL

Perfect staycation away from daily routine and away from city life to peaceful gate away.

Dear Valued Guest, Thank you for being All Accor loyalty member and for taking the time to share your positive feedback regarding your recent stay at Raffles Al Areen Palace, Bahrain. It brings us great joy to know that you had a memorable experience with us. At Raffles, we strive to provide our guests with exceptional service and a luxurious atmosphere, and it is rewarding to hear that we were able to meet your expectations. Your kind words will be shared with our dedicated Butler Team, as they work tirelessly to ensure every guest feels special and valued. We look forward to welcoming you back to Raffles Al Areen Palace in the near future. Thank you once again for your wonderful feedback. Warm regards, Yazan Abdel Latif General Manager Raffles Al Areen Palace, Bahrain

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