Novotel Mexico City Santa Fe

Novotel Mexico City Santa Fe 4 stars

Customer review rating (ALL Rating) 4.5/5 583 reviews

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Description

Hotel extras

  • Modern Family Rooms with air conditioning

  • Sauna, fitness center and heated outdoor pool.

  • Just 10 minutes by car from Santa Fe shopping mall.

  • 20 minutes by car from Mexico City's historic center.

  • 24-hour room service.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Mexico City Santa Fe

Antonio Dovalí Jaime 75, Col Centro de Ciudad Santa Fe
01210 Mexico City
Mexico

  • By plane

    INTL BENITO JUAREZ At 20km / 12.43 miles

  • By plane

    INTL TOLUCA At 44km / 27.34 miles

  • By train

    Autobuses Norte At 15.3km / 9.51 miles

  • By train

    Autobuses Poniente At 15.3km / 9.51 miles

  • By train

    Autobuses Sur At 12.5km / 7.77 miles

GPS:19.366697, -99.259129

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365 Non contractual photo

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available in our restaurant right through from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  583 reviews

TripAdvisor Rating  3.5/5  309 reviews

As good as any Novotel that I have stayed in with an excellent staff

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

As expected, a fresh, European feel, clean,neat, modern. Rooms are ample and the rainfall shower exhilarates. What makes this Novotel stand out is the staff. From the bellboy, who first greets you, to the reception and on to the dining staff, one feels very welcomed.

Dear Edward L., We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Uribe Flores Gerente General

Estancia agradable

Customer review rating 5.0/5

Judith Business - Confirmed reviews ALL

Excelente

Dear Judith Sarai G., We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Uribe Flores Gerente General

Good stay

Customer review rating 4.5/5

Luis T. Business - Confirmed reviews ALL

Everything ok.

Well located, warm pool

Customer review rating 4.0/5

Emi Families - Confirmed reviews ALL

The hotel was well located surrounded by restaurants and in front of a medium sized mall with super market chedraui. The pool was warm which we liked. Service was slow, only one person at reception and for pool service, we needed to call with our mobile due the pool phone was not functioning. Towels were limited to one per person, it would be nice to have a basket with extra towels. Rooms were clean and comfortable.

Dear Emy K., Thank you very much for taking the time to share your experience at Novotel Mexico City Santa Fe and thank you for sharing comments about your stay. We hope to have the opportunity to serve you again Sincerely, Susana Uribe Flores Gerente General

Good Stay

Customer review rating 4.5/5

Dcm Business - Confirmed reviews ALL

All good but it needs to improve the gym

Dear Mr. Corrales, I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope to have the opportunity to welcome you again Sincerely, Sincerely, Susana Uribe Flores Gerente General

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