The Paragon Hotel Mexico City Santa Fe By Accor 4 stars

Customer review rating (ALL Rating) 4.6/5 390 reviews

The Paragon Hotel Mexico City Santa Fe By Accor - Image 1
The Paragon Hotel Mexico City Santa Fe By Accor - Image 2
The Paragon Hotel Mexico City Santa Fe By Accor - Image 3
The Paragon Hotel Mexico City Santa Fe By Accor - Image 4

Description

Hotel extras

  • Located in the heart of the Santa Fe Zone

  • Stunning panoramic city views

  • Fitness facilities

  • Walking distance to Santa Fe Shopping Mall

  • Pet friendly accommodation

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

The Paragon Hotel Mexico City Santa Fe By Accor

Juan Salvador Agraz 97, Santa Fe, Cuajimalpa de Morelos
05348 CIUDAD DE MEXICO CITY CDMX
Mexico

GPS:19.35871, -99.27802

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Start your day with a full buffet breakfast featuring fresh pastries, seasonal fruits, hot dishes, eggs made to order, and international favorites. A delicious spread to satisfy every craving and fuel your morning.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  390 reviews

Customer review rating 4.0/5

Jose F. Business - Confirmed reviews ALL

nice location, great modern and ample room, not great breakfast

Dear Mr. F. Thank you very much for sharing your experience with us. We're delighted to know you enjoyed our location and the modern, spacious design of your room—it truly means a lot to us that these aspects helped make your stay more pleasant. We’re sincerely sorry to hear that breakfast did not meet your expectations. We genuinely appreciate your feedback regarding the coffee’s flavor and strength. Comments like yours help us continue improving every detail so we can offer you an even better experience next time. We hope to have the pleasure of welcoming you back very soon. Warm regards, The Paragon Hotel Team

Customer review rating 5.0/5

Robert P. Business - Confirmed reviews ALL

Paragon Hotel is a beautiful, quiet hotel with great employees who take great care to make your stay comfortable.

Dear Mr.P. Thank you very much for sharing your excellent rating and kind comments. We are delighted to hear that you enjoyed a peaceful and comfortable stay, and that the hotel's atmosphere, together with the dedication of our team, contributed to making your visit so pleasant. Knowing that you also enjoyed the beautiful view of Santa Fe is a real pleasure for us. We look forward to welcoming you back very soon. Thank you for choosing us! Sincerely, The Paragon Hotel Team

Customer review rating 4.0/5

Ricardo B. Families - Confirmed reviews ALL

Great services.

Dear Mr. B. We appreciate your feedback and are happy to know that our services met your expectations. It will be our pleasure to host you again and make your next stay even better. Sincerely, The Paragon Hotel Team.

Customer review rating 4.5/5

Leopoldo M. Business - Confirmed reviews ALL

Comodo, agradable, rico

Estimado Sr.M. : Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que nuestro equipo de cocina contribuyó positivamente a su estancia; con gusto les haremos llegar sus amables comentarios. Agradecemos también su observación sobre la velocidad de la conexión a internet. Sabemos lo importante que es contar con un servicio rápido y estable, y ya hemos compartido su retroalimentación con nuestro equipo técnico para mejorar este aspecto. Será un placer recibirlo nuevamente muy pronto. Atentamente, El equipo de The Paragon Hotel

Customer review rating 4.0/5

Antonio I. Business - Confirmed reviews ALL

The hotel's location is excellent and in a nice neighborhood. The rooms and property are clean and well-maintained. There's a communication issue, and they don't always inform you of additional charges. For example, at check-in I paid in Mexican Pesos, but since I booked through the All App, the price given to me was in US dollars, and for this reason they charged me just over 10% commission for the exchange without informing me that I could have paid in US dollars without any surcharges.

Dear Mr. I., Thank you for your kind feedback regarding our hotel's location and the cleanliness of our property. We appreciate your compliments as they motivate our team to maintain high standards. I regret to learn about the communication issues you experienced regarding currency exchange charges. We strive to ensure our guests are fully informed of all policies and options available to them at check-in. Your comments will be reviewed to enhance our communication practices moving forward. We hope to welcome you back to The Paragon Hotel for a more seamless experience in the future. Sincerely, Ricardo Dolcemascolo Gerente General / General Manager The Paragon Hotel México City Santa Fe by Accor T + 55… D +55… ri… Re…

Other web-users rate our hotel

  • 130 reviews 9.1/10 Location
  • 311 reviews 8.2/10 Room
  • 308 reviews 8.2/10 Service
  • 120 reviews 7.6/10 Comfort
  • 81 reviews 5.6/10 Food
  • 78 reviews 7.2/10 Cleanliness
  • 67 reviews 6.5/10 Breakfast
  • 40 reviews 7.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Santa Fe