Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 5,763 reviews

ALLSAFE approved hotel

Hotel Mercure Poznan Centrum
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+ 21 Services

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Advantage 2

  • Advantage 3

  • Large, parking

  • Extensive conference facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 poznan
poland

Fax: (+48)61/8558955

Check-in from 15h00

Check out up to 12h00

  • AIRPORT LAWICA:  78 BALTYK

  • GORCZYN - MILOSTOWO:  8 KAPONIERA

  • POLABSKA - DEBIEC:  10 KAPONIERA

  • By plane

    POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying

  • By car

    WARSZAWA - BERLIN At 4km / 2.49 miles

  • By train

    POZNAN GLOWNY At 0.5km / 0.31 miles

GPS:52.408272, 16.912071

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 248

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,763 reviews

TripAdvisor Rating 4.5/5

787 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable

Customer review rating 4.5/5

Dan Solo - 22/11/2021 Confirmed reviews ALL

This is a very good hotel. The room was very good. Enjoyed half board and the food was delicious. The hotel is located close to public transport so it is easy to go to even if you do not have a car.

Dear Mr. Dan, thank you for your kind opinion. There is no better motivation for us to constantly encrease the level of service that the satisfaction of our Guests. We are glad that the food and the location were so much to your liking. we really much hope that during your next visit in Poznan you will give us the privilege and honor to welcome you again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Perfect hotel, Perfect location,

TripAdvisor rating 5.0/5

Hotelier2908 17/11/2021 TripAdvisor review

This hotel is one of the top hotels of Accor Hotels in Poland. Amazing service, fast check in, great b'fast and superb Winestone Restaurant. Close to all Poznan attractiom - Old Town, Fairs, Castle...

as usual...

Customer review rating 4.5/5

Ja N. 2. Business - 12/11/2021 Confirmed reviews ALL

Very good as usual...

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

Probably one of the best hotels I stayed at in a while

Customer review rating 4.5/5

Elizabeth Families - 20/10/2021 Confirmed reviews ALL

I travel regularly, and this was one of the best hotels I have stayed at in terms of facilities, location, room, restaurant (Winestone), and breakfast (mostly). Areas of improvement: front desk attitude at check-in, and breakfast day two.

Good stay in very good location

Customer review rating 4.5/5

Krzysztof F. Business - 18/10/2021 Confirmed reviews ALL

Very kind and service oriented Stuff!

Proper stay in a nice hotel

Customer review rating 4.0/5

Michal Business - 15/10/2021 Confirmed reviews ALL

Nice hotel, located in the near distance of the Old Town.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good stay

Customer review rating 4.0/5

Jola Business - 14/10/2021 Confirmed reviews ALL

I enjoyed my stay - it is a nice hotel in a very convenient location. Room was quiet with a nice view over the city. Breakfast was good (I really enjoyed the fresh waffles!) and staff is friendly. The only thing I'd improve are pillows on the bed - they were too flat for me to have a good night's sleep.

Dear Jolanta, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will talk about the pillows with our housekeeping management, however it is very difficult to satisfy every guest, with one type of pillow :) Next time, please call the reception - maybe we will be able to arrange some "higher" pillow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Great stay, comfortable, and convenient location.

Customer review rating 5.0/5

Matthew Solo - 11/10/2021 Confirmed reviews ALL

The room was perfect, very comfortable. Very affordable price. Breakfast was also very good. Would highly recommend.

Dear Matthew, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

beurs

Customer review rating 3.5/5

Edje Business - 11/10/2021 Confirmed reviews ALL

nice stay for the poznan packaging fair Taropak

Dear Mr. Edwin, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Relaxing stay in Poznan

Customer review rating 5.0/5

Tomasz Friends - 07/10/2021 Confirmed reviews ALL

What can I say? As always, the best hotel in town. A lot of good memories, even if it's just for a quick weekend, it always amazes me, how relaxed and mindful I'm when coming home. I can guarantee you that you feel very welcomed and wish, you could stay a little bit longer. :)

Dear Mr. Tomasz, As always we very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback, especially from such a loyal guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make my best, and hopefully you will find a welcoming note at your next stay :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Very Good

Customer review rating 4.0/5

Robert O. Business - 06/10/2021 Confirmed reviews ALL

All fine and always enjoy the breakfast apart from the worst Orange Juice .......stayed many times and have mentioned this but sadly no change ! But as this is the only "problem".............

Dear Mr. O., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have already talked to the F&B manager about the unfortunate orange juice - I will try to do this again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.
Customer review rating 4.5/5

Pawel Solo - 05/10/2021 Confirmed reviews ALL

I really enjoyed the renovated Privilege room and the great service I got at your hotel. I wish the bed had been one mattress instead of two smaller because I was stuck in the gap between them the whole night.

Dear Mr. Pawel, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Comfortable stay

Customer review rating 4.5/5

Sally S. D. Families - 04/10/2021 Confirmed reviews ALL

I stayed at the Mercure Poznań on a recent stay while visiting my son. Our first room was clean and pleasant but as my sister and I are in our late 60‘s we were a bit anxious getting out of the high tub to shower. We were actually upgraded to the next level of room so that we would have a walk in shower. They were kind enough not to charge an additional amount although I told them I was willing to pay for that upgrade. The second room where we finished up our 11 night stay was comfortable clean with a great walk in shower. I would not hesitate to stay here again should they occasion arise. Location is good, a walk to the train station is short and a longer walk to the old market square is easily doable for us two old girls.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

Great stay!

Customer review rating 5.0/5

Paulina Solo - 28/09/2021 Confirmed reviews ALL

Fantastic location, modern interiors and extremely polite staff. Breakfast full of delicious options. Short but very enjoyable stay.

Dear Paulina, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

well managed and very nice staff...

Customer review rating 5.0/5

Ja S. 2. Business - 27/09/2021 Confirmed reviews ALL

very good as usual...

Dear Jean, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good stay

Customer review rating 4.0/5

Daniel G. Couples - 26/09/2021 Confirmed reviews ALL

I enjoyed to stay in your hotel. One thing was missing- safe box in the room, and this element is a basik element that you should soply.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. I will share your comments regarding safe boxes with the team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

Excellent location

Customer review rating 5.0/5

Goran Business - 26/09/2021 Confirmed reviews ALL

Great location, delicious breakfast and an excellent restaurant for dinner.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

Comfortable, well located

Customer review rating 4.0/5

Ross Families - 26/09/2021 Confirmed reviews ALL

Very nice hotel, centrally located. Comfortable rooms. Friendly staff. Breakfast offering could be improved.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

Well located

Customer review rating 5.0/5

Krzysztof Business - 24/09/2021 Confirmed reviews ALL

Very good place to stay, very good breakfast only noise from the street bothers a bit.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

Outstanding

TripAdvisor rating 4.0/5

kamalmhatem Business - 13/07/2020 TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

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