Hotel Mercure Poznan Centrum 4 stars

Customer review rating 4.5/5 4,986 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hotel Mercure Poznan Centrum
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • POZNAN LAWICAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829
poznan
poland

Tel: +48618558000

Fax: (+48)61/8558955

Check-in from 14h00

Check out up to 12h00

  • AIRPORT LAWICA :  78 BALTYK

  • GORCZYN - MILOSTOWO :  8 KAPONIERA

  • POLABSKA - DEBIEC :  10 KAPONIERA

  • By plane

    POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying

  • By car

    WARSZAWA - BERLIN At 4km / 2.49 miles

  • By train

    POZNAN GLOWNY At 0.5km / 0.31 miles

GPS :52.408272, 16.912071

Our accommodations

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with twin beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with twin beds

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with two Single Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft

Executive room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Our restaurant is located on the ground floor and serves buffet breakfasts, lunches and à la carte dishes. Enjoy our delicious menu that combines regional and international cuisine.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WISE CAFE

Type of cuisine: Cafe

Pastry store and cafe which combines traditional pastries, cakes, cookies and local specialities with fresh coffee.

WINESTONE

Non contractual photo

A real culinary revelation, Winestone delights with its wide choice of wines from around the world and outstanding dishes served on stone pads. Take a culinary journey and explore our tasty cuisine at an attractive price.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 248

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,986 reviews

tripadvisor

TripAdvisor Rating 4.5/5

759 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.5/5

Luca B. Business - 04/08/2020 Confirmed reviews ALL

very good dinner

Best Hotel in Poznań, no questions asked!

Customer review rating 4.5/5

Tomasz Families - 30/07/2020 Confirmed reviews ALL

As always, it was world class. The staff, the room, the facility itself - perfect! I'd like to thank everyone who contributed for my family to have a relaxing stay in Poznań. I think the whole hotel was already aware that we're arriving because everything was buttoned up and ready for my family to witness! :) It's why I like to come back few times a year because the time we spent at your facility is quite priceless. Thanks to everyone!

Great accommodation

Customer review rating 4.5/5

Marcin Friends - 29/07/2020 Confirmed reviews ALL

The hotel is well located, the room was clean, spacious and had everything I needed including tea and coffee facilities.

Well located

Customer review rating 4.5/5

Anonymous Business - 24/07/2020 Confirmed reviews ALL

New Normal

Pani Zuzanno, w imieniu swoim i całej ekipy naszego hotelu serdecznie dziękuję za tak pozytywną i wysoką ocenę naszego obiektu. Widzę jednak, że istnieją jeszcze aspekty, które moglibyśmy poprawić - z chęcią dowiemy się w czym tkwił problem, aby w przyszłości uniknąć podobnych sytuacji. Serdecznie pozdrawiam, Anna - zastępca kierownika recepcji.

Outstanding

TripAdvisor rating 4.5/5

kamalmhatem Business - 13/07/2020 TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

Good stay

Customer review rating 4.5/5

Michael Business - 13/03/2020 Confirmed reviews ALL

Everything was fine, except the bathroom - in the shower there was a lot of sediment on tap.

Nice big and comfortable rooms

Customer review rating 4.5/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Nice hotel, with big and comfortable rooms

Dear Ms. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. Sincerely, Mercure Poznań Centrum Team

Great Location

Customer review rating 4.5/5

Greg Business - 05/03/2020 Confirmed reviews ALL

perfect location for business or pleasure trip to Poznan, and a food in the restaurant is first class. Coffee shop cakes to die for. I will definitely recommend.

well located

Customer review rating 4.5/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

I loved that breakfast.

Dear SILVIA C., Thank you very much for sharing your experience with us. I am happy to hear that both breakfast quality and hotel location met your expectations. Hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Michał - Front Office Manager

Clean, good stay, nice rooms

Customer review rating 4.5/5

Annamaria Friends - 03/03/2020 Confirmed reviews ALL

Amazing weekend trip

Dear Ms. P., Thank you for your rating and see you soon at Mercure Poznań Centrum hotel. Regards, Michał - Front Office Manager

Great for business

Customer review rating 4.5/5

Wiktor Business - 02/03/2020 Confirmed reviews ALL

Although reservation before was a bit rough, staff compensate it with complementary drink which was nice :) The rest was just perfect, really enjoyed my stay :)

Very good stay

Customer review rating 4.5/5

Gary A. Business - 02/03/2020 Confirmed reviews ALL

Nice room, clean, with handy restaurant with fine menu, breakfast was fantastic. Mini bar should be restocked after each clean. Coffee cups should be replaced after each clean.

Customer review rating 4.5/5

Anonymous Business - 01/03/2020 Confirmed reviews ALL

Excellent location & service, very comfortable rooms, great breakfast choices. I really appreciated the breakfast box on the last morning as we were departing at 5am.

Dear Clara O., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. But I am also going to talk with my friend who checked you in - so we will do not have the same situations in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Kamińska - deputy front office manager.

Very good bed

Customer review rating 4.5/5

Js Business - 29/02/2020 Confirmed reviews ALL

Very nice sparetips room. Clean. Modern room. Conference facilities needs upgrade. Small TV screen for presentation. Old decor. Not living ip to own tovel policy changing tovel daily even if indicated that I will reuse the tovel. Nice hotel bar and with good food.

Great services.

Customer review rating 4.5/5

Richard Business - 29/02/2020 Confirmed reviews ALL

Hotel is really nice and clean, really good restaurant and fitness facilities. Only negative that as a vegan the options on the menu were limited and when I asked people didn’t know it understand what plant based entitled. For example asking for dairy free milk at breakfast. However, from the restaurant the vegetarian meals I had were really nice.

Dear Mr. Richard, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. I will of course talk with our F&B team, and discuss your problem with them. I hope that you will give us the opportunity to present our best service. However I am also happy and will share your comments about our restaurant with the rest of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope to see you again soon in Mercure Poznań Centrum! Best regards, Anna Kamińska - deputy front office manager.

GOOD STAY AS USUAL :)

Customer review rating 4.5/5

Ja F. 2. Solo - 28/02/2020 Confirmed reviews ALL

VERY GOOD AS USUAL...VERY NICE STAFF AND QUALITY ACCOMODATION!

Hotel is well located but very little attention to detail

Customer review rating 4.5/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

During the stay I went to get a drink from the mini bar. When I went to open the drink it had some substance solidified on the top and had obviously been previously opened. The same with a second drink I went to try. Whilst when it was reported to the hotel, they did generously give me two drinks and some chocolates to comoensate but to me this showed that things were not checked regularly and left me a little suspicious with any of the drinks in the hotel.

Dear EMMA L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I reported the problem to our housekeeping team, and we will take all measures to ensure that this situation does not happen again We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Kamińska - deputy front office manager.

Very good stay as always

Customer review rating 4.5/5

Agnieszka Families - 28/02/2020 Confirmed reviews ALL

Always very welcoming staff, nothing is too much trouble. It’s nice to see familiar faces of people who worked there for long time and being recognised by them.

Great room

Customer review rating 4.5/5

Alec L. Business - 25/02/2020 Confirmed reviews ALL

As always good service

Well located

Customer review rating 4.5/5

Cezary Business - 24/02/2020 Confirmed reviews ALL

Room was ok

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