Hotel Mercure Poznan Centrum 4 stars

Customer review rating 4.5/5 5,596 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Hotel Mercure Poznan Centrum
See on a map
+ 21 Services

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Advantage 2

  • Advantage 3

  • Large, parking

  • Extensive conference facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • POZNAN LAWICA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 13 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 poznan
poland

Tel: +48618558000

Fax: (+48)61/8558955

Check-in from 14h00

Check out up to 12h00

  • AIRPORT LAWICA :  78 BALTYK

  • GORCZYN - MILOSTOWO :  8 KAPONIERA

  • POLABSKA - DEBIEC :  10 KAPONIERA

  • By plane

    POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying

  • By car

    WARSZAWA - BERLIN At 4km / 2.49 miles

  • By train

    POZNAN GLOWNY At 0.5km / 0.31 miles

GPS :52.408272, 16.912071

Our accommodation(s)

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Our restaurants and bars

WINESTONE

Type of cuisine: International

Our restaurant is located on the ground floor and serves buffet breakfasts, lunches and à la carte dishes. Enjoy our delicious menu that combines regional and international cuisine.

WISE CAFE

Type of cuisine: Cafe

Pastry store and cafe which combines traditional pastries, cakes, cookies and local specialities with fresh coffee.

WINESTONE

A real culinary revelation, Winestone delights with its wide choice of wines from around the world and outstanding dishes served on stone pads. Take a culinary journey and explore our tasty cuisine at an attractive price.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 248

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,596 reviews

TripAdvisor Rating 4.5/5

780 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good location. Easy and beautiful walk to university area and then on to old town. Beautiful architecture.

Customer review rating 4.5/5

Dr R. D. Couples - 20/09/2021 Confirmed reviews ALL

Staff was outstanding in every way. Kind helpful.

Nice and comfortable stay (as usual) Highly recommended!

Customer review rating 4.5/5

Ralph Business - 19/09/2021 Confirmed reviews ALL

Again I stayed with colleagues at the Mercure Poznan Centrum. Like in the past I've received a very nice room upgrade as a Platinum Member and really enjoyed it. The location is very well situated and in excellent condition. We also like the restaurant and the possibility to have a seat out front. One of my favourite Hotels in Poland. Thank you for the hospitality.

Well located and friendly staff

Customer review rating 4.0/5

Anette Business - 17/09/2021 Confirmed reviews ALL

Very nice experience, good and room, really helpful and friendly staff. Good breakfast. The noise form the street kept me awake at night and made it hard to fall a sleep.

Well located, acceptable comfort, room service below average.

Customer review rating 4.0/5

Krzysztof Business - 09/09/2021 Confirmed reviews ALL

All was fine except for room cleaning - I was not aware of the fact, that you don't clean rooms during stay, so I was left with wet towels I left in the morning in shower cabin. Please consider asking guests (as other hotels do) whether they wish or not to have room cleaned on daily basis. Using COVID as an excuse and justification to save on room service costs is tough to accept.

Panie Krzysztofie, dziękuję za podzielenie się z nami opinią. Oczywiście wszystkie sugestie weźmiemy pod uwagę i przepraszamy za niedogodności, których Pan doświadczył. Zapraszamy ponownie do Mercure Poznań Centrum.

excellent as usual...well located and well managed ;)

Customer review rating 4.5/5

Ja A. 2. Business - 02/09/2021 Confirmed reviews ALL

excellent as usual...well located and well managed ;)

Der Mr. Aubuert, thank you for your stay and another kind opinion. Thank you very much for your list of things that must be improved - it was extremely helpful for both, technical and housekeeping departments. However, please accept our sincere apologies that it was necessary to wright it. It should not have happened. We are sorry. Special greetings from Stefania. She is curious does the mask suit you :) We cannot wait to see you again! Kind Regards and All the Best! Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum P.S. Please stay safe! :)

Good stay

Customer review rating 4.5/5

Anonymous Business - 01/09/2021 Confirmed reviews ALL

Nice hotel in a reasonable price located near the city centre.

Dear Mr. Michal, thank you for your stay, fulfilling the Guest Satisfaction Survey and kind opinion. It is always very motivating for the entire Hotel Team to become better and provide better quality service. We very much hope that during your next visit in Poznań you will give us the pleasure and honor of welcoming you again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Well located

Customer review rating 3.5/5

Katarzyna T. Families - 24/08/2021 Confirmed reviews ALL

Generally good experience some things were missing in 629 suite normally I would expected to be included in privilege suite like robe and slippers or ironing board.Also I could not see fire evacuation instructions on doors which could bring some safety concerns.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will pay attention on your suggestion regarding amenities and emergency instructions. This is very important for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Poznań Centrum Team

Great location

Customer review rating 5.0/5

Dorota L. Couples - 17/08/2021 Confirmed reviews ALL

We enjoyed our stay very much. Even though hotel is located on busy Rondo Kaponiera the room was quiet. Lovely views seeing of Poznań. Spacious room, very comfy bed and pillows. Friendly and professional staff. Central location close to all the communication links. Walking distance to old town. Will stay again.

Dear Mrs. Dorota, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Well located and very comfortable

Customer review rating 5.0/5

Branislau Business - 17/08/2021 Confirmed reviews ALL

Nice room, nice breakfast, nice and friendly personnel.

Dear Branislau, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good stay

Customer review rating 5.0/5

Mihau Business - 13/08/2021 Confirmed reviews ALL

Friendly and comfortable.

Was good

Customer review rating 4.0/5

Thorben L. Couples - 13/08/2021 Confirmed reviews ALL

The hotel was really a good experience Thought the breakfast on the second day was not very good

Great service

Customer review rating 4.0/5

No N. Solo - 12/08/2021 Confirmed reviews ALL

Great service!

Very good location

Customer review rating 3.5/5

Tom Business - 11/08/2021 Confirmed reviews ALL

Service was good. Friendly and quick. Unfortunately for me fridge didn’t work in my room and next day after I informed reception desk about it they told me they can’t repair it , so they new it about that faulty fridge before. They offered me new room but I didn’t want to pack and unpack again so I stayed in my old room. I don’t understand why room with faulty appliances is offered for stay. I noticed tables has been clean only in centre but edges still have been very dirty. Overall it wasn’t bad stay but still is space for improvement. I will give another go.

Well located & Good stay

Customer review rating 5.0/5

Cezary K. Business - 11/08/2021 Confirmed reviews ALL

Great hotel!

WellLocated, good stay

Customer review rating 4.0/5

Anonymous Business - 10/08/2021 Confirmed reviews ALL

I Like the room was Quite large. Staff was efficient, breakfast was very good, I recommend to choose this hotel.

Good morning, Thank you for taking time to complete the survey. Positive review is always the best motivation for the entire team. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards, Mercure Poznań Centrum Team

great localization

Customer review rating 5.0/5

Wojciech Solo - 05/08/2021 Confirmed reviews ALL

very nice hotel with perfect customer service

Good morning, thank you very much for taking time to complete the survey. We hope to welcome you soon at Mercure Poznań Centrum hotel. Regards Michał - Front Office Manager

Excellent Stay

Customer review rating 5.0/5

Wayne W. Solo - 03/08/2021 Confirmed reviews ALL

Ive stopped in the hotel many times in the past, this time was no different from arriving to departing. All the staff were very friendly and polite, I would like to say when I arrived at the hotel about 1730hrs on Friday 30th, the young lady on reception was extremely polite.

Dear Mr. Wayne, thank you for sharing your kind opinion. It is always great to know that our efforts have met with the Guest's needs. Thank you for this amazing motivation to constantly empower ourselves and our service. We really much hope that during your next visit in Poznań you will choose our hotel again. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Optimal gelegen für Besuch der Altstadt

Customer review rating 3.5/5

Anonymous Families - 02/08/2021 Confirmed reviews ALL

Nice rooms. Check in took a bit long. No special counter for Accor gold members. We stayed 2 nights. On Sunday morning there was an issue with the water pressure in the hotel. i called reception and the receptionist did act very astonished about it and said she woudl contact maintenance. However nobody got back to me and the issue was not resolved. I ended up runnig around under the shower head trying to get some water onto my body. I would have appreciated some information from the reception regarding the issue. Another issue is that there is no enforcement of people wearing masks or keeping a distance of 1,5 m from you when eating breakfast. I think this can be improved to keep your guest safe. Otherwise I was very happy with our rooms.

Dear Mr. Andreas, Thank you for taking the time to tell us about your experience at the Hotel Mercure Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I can assure you that I will also talk with my coworkers in the reception to explain the situation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna - deputy front office manager.

Great stay

Customer review rating 5.0/5

Augustinas Friends - 02/08/2021 Confirmed reviews ALL

Friendly staff, clean and well equipped room, good location, easy parking.

Dear Augustinas, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Outstanding

TripAdvisor rating 4.0/5

kamalmhatem Business - 13/07/2020 TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in poznan