Very good as usual...

Good

We stayed for 3 nights and found the hotel and rooms to be extremely clean and the staff members very friendly and helpful. The price of the drinks in the bar were reasonable and we would defiantly stay on our next visit. The hotel is well located and within easy reach of the center and Citadel Park

So nice to come back to Mercure Poznan with such a nice wellcome for me and my Labrador. It's my "Home" abroad when I'm crossing Poland. From the booking to the leave everything was all right !

Perfectly located in the heart of the city. Clean, comfortable rooms, very good food (amazing breakfasts). Best hotel staff ever - big hotel with a cozy butique hotel feel.

I got upgraded to superior room which was a nice surprise. I really appreciated this. The only minus I have found was that the TV had almost no signal.

Clean and pleasant rooms. Freshly refurbished, unfortunately windows were not replaced, so (for me) noise level is a too high - my room was on Roosevelt Street side - the trams there start @ ~5am ... so for early birds only. Failing/messy logistics - I asked for a room service (I was staying for 2 nights), but this didn't happen and I was left with a wet & dirty towels and no water neither coffee. Luckily, there are shops close to the hotel and open till 10pm, so I managed to solve last issue. Another story is security - please be careful as here hotel fails completely. Anyone can enter the lobby and restaurant without any control. I went to the restaurant for a late dinner. Service & food were good, but there was a man behaving strange and no one reacted. At some moment he came to my table and started to provoke me, so I got up (I am 6'6") to ask him to leave the restaurant, but at the same moment the guest occupying neighboring table attacked me with a stick and called me being an idiot, being not able to recognize mentally disabled person. Unacceptable. Definitely needs attention from the hotel management. Myself definitely last time in this restaurant, I will also unrecommend it to my business partners.

Location is great, within walking distance of most important hubs. The room was nice and comfortable, but there were a couple of issues like flickering bathroom lights and slowly draining sink. Breakfast offers a buffet with many choices, unfortunately very few of them vegan.

very clean room, tasty breakfast and that's it. Unfortunately, compared to a previous stay in this hotel some months ago, I received a room in a very low standard - I was surprised and did not feel comfortable. That's why I probably won't want to stay at this hotel again. In addition, please pay attention to the cleanliness of the dining room, e.g. the shelves and the spaces between them look like they were rarely cleaned :( Big - for very high parking price :(

I really like to stay in this hotel, although the hotel is old, it has its own unique atmosphere, I like to spend my time there. Good, hearty breakfasts, friendly service. The polceam patisseries in the hotel are really delicious !!!

This hotel is one of the top hotels of Accor Hotels in Poland. Amazing service, fast check in, great b'fast and superb Winestone Restaurant. Close to all Poznan attractiom - Old Town, Fairs, Castle...

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

Helpful and welcoming staff in the lobby. Comfortable room (did not get large towel replaced one day). Good space for meeting people or relaxing in entrance area. Excellent breakfasts. Overall, an hotel I would be glad to stay in again.

Nice hotel with re new recently - good location (20 min by foot to main market close to train station and Poznań Ferry place and nice service, lot of dish selection for breakfast (far better then other countries)

There were two problems : in the bathroom the mixer was broken and the water did not go away , after telling the staff , the reaction was not followed. The second problem, the rate was clearly stated that Breakfast is included, but the receptionist asked for additional payment . Such problems are unacceptable for ltels of this level .