Hotel Mercure Poznan Centrum 4 stars

Name: Hotel Mercure Poznan Centrum - ALL
Address: Ul. Roosevelta 20, POZNAN, 60-829, PL
Telephone: +48618558000
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 1,757 reviews

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Ul. Roosevelta 20, 60-829 POZNAN, Poland

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Hotel Mercure Poznan Centrum

Hotel for travellers looking for local and authentic experiences

4-star Mercure Poznań Centrum is located in proximity to Poznań International Fair and only 1.5 km from Old Market Square. Hotel has convenient connection to airport - 15 min, railway station - 5 min, and with public transport. The advantage of the hotel is a large car park, numerous meeting facilities and its own confectionery workshop baking traditional St. Martin's Croissants, among other things.

Thanks to location close to train station and quick access to city centre, hotel is ideal place to explore Poznań. It is also ideal place for business due to close location of the trade fair center. Pleasant walking and cycling paths are located right next to the hotel. You can also hop on the tram and visit one of the many attractions in Poznan. Hotel is just 15-minute walk from Old Market Square.

The 4-star Mercure Poznań Centrum is located in the center of Poznań. The hotel has a large car park, meeting facilities and its own confectionery that offers traditional St. Martin's croissants.

Welcome to the Mercure Poznan Centrum hotel. If you are looking for a unique place with delicious food, always smiling and helpful crew, I cordially welcome you.

MARCIN PROCAJLO, Hotel Management

Hotel extras

Spacious rooms with new beds were upgraded in 2020.
Location in the city center, close to Poznań Fair.
Own pastry shop. Certified Marcinski Croissants - available all year round!
Large, parking
Extensive conference facilities.

Our accommodation(s)

Room

Standard Room with double bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with 1 double bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Room

Privilege Room with 1 double bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Standard room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with twin beds

3 pers. max
31 m² / 333 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

See availabilities

Room

Privilege Room with two Single Beds

3 pers. max
33 m² / 355 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

See availabilities

Suite

Presidential Suite with one large bed

2 pers. max
100 m² / 1076 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Most of the accommodation: Dining room / area or Additional living room / area

See availabilities

Room

Superior room with 1 double bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

GPS:52.408272, 16.912071

+48 61 855 80 00

+48 61 855 89 55

Railway station
Highway exit

POZNAN GLOWNY

Railway station

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

WARSZAWA - BERLIN

Highway exit

Access: 4 km / 2.49 mi 10 min drive

Shuttle

CASTLE

Historic monument

Access: 100 m / 0.06 mi 3 min walk / 5 min drive

PHILHARMONIC HALL

Entertainment/theatre district

Access: 100 m / 0.06 mi 3 min walk / 5 min drive

TEATR NOWY

Entertainment/theatre district

Access: 100 m / 0.06 mi 3 min walk / 3 min drive

OPERA HOUSE TEATR WIELKI

Entertainment/theatre district

Access: 200 m / 0.12 mi 5 min walk / 4 min drive

ZOO

Zoo

Access: 300 m / 0.19 mi 3 min walk / 2 min drive

OLD TOWN

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 10 min drive

OLD TOWN HALL

Historic monument

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

NATIONAL MUSEUM

Museums

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

MUSEUM OF MUSICAL INSTRUMENTS

Museums

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

FARA, PARISH CHURCH

Historic monument

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

PALMIARNIA

Botanical gardens

Access: 1 km / 0.62 mi 15 min walk / 10 min drive

DYNAMIX

Sports centre

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

MULTIKINO

Cinema district

Access: 2 km / 1.24 mi 10 min drive

CASINOS POLAND

Casino

Access: 2.5 km / 1.55 mi 10 min drive

CITADEL HILL

Museums

Access: 2.99 km / 1.86 mi 10 min drive

POZNAN CATHEDRAL

Historic monument

Access: 3.49 km / 2.17 mi 15 min drive

MALTA MINIATURE RAILWAY

Tourist attraction

Access: 6 km / 3.73 mi 20 min drive

NEW ZOO

Zoo

Access: 6 km / 3.73 mi 20 min drive

MALTA SKI CENTRE

Sports centre

Access: 7 km / 4.35 mi 25 min drive

TOR POZNAN

Racetrack

Access: 10 km / 6.21 mi 20 min drive

KINEPOLIS

Cinema district

Access: 10 km / 6.21 mi 25 min drive

ROGALIN PALACE

Historic monument

Access: 18.01 km / 11.19 mi 30 min drive

KORNIK

Museums

Access: 20 km / 12.43 mi 30 min drive

LEDNOGORA

Museums

Access: 30 km / 18.64 mi 40 min drive

STRZESZYNEK

Lake

Access: 4 km / 2.49 mi 15 min drive

LAKE MALTA

Lake

Access: 5 km / 3.11 mi 20 min drive

CITADEL PARK

Park

Access: 8 km / 4.97 mi 20 min drive

RUSAŁKA LAKE

Lake

Access: 10 km / 6.21 mi 20 min drive

DABROWSKIEGO STREET

Shopping district

Access: 100 m / 0.06 mi 5 min walk / 3 min drive

ST. MARCIN STREET

Shopping district

Access: 200 m / 0.12 mi 3 min walk / 5 min drive

GLOGOWSKA STREET

Shopping district

Access: 500 m / 0.31 mi 8 min walk / 5 min drive

OLD MARKET SQUARE

Restaurant and cafe district

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

POSNANIA SHOPPING CENTER

Shopping centre/mall

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

STARY BROWAR MALL

Shopping centre/mall

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

AVENIDA SHOPPING CENTER

Shopping centre/mall

Access: 10 km / 6.21 mi 25 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

WINESTONE

Wine - because we know good wine, Stone - because we serve gourmet dishes on a volcanic stone board. You simply must try this delicious combination.

CUKIERNIA HOTELU MERCURE

In our bakery, tradition is combined with modernity. Try our sweets, indulge in excellent drinks and aromatic coffee.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 248 m² / 813 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 100

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 1,757 reviews

Peter S. Families - 7/23/2026 Confirmed reviews ALL

Szanowny Panie Peterze, na wstępie raz jeszcze dziękujemy za Pana pobyt oraz czas poświęcony na wypełnienie ankiety zadowolenia. Jest nam miło, że udało nam się wyjść naprzeciw Pana oczekiwaniom. Zadowolenie naszych Gości jest dla nas jednym z kluczowych priorytetów. Dziękujemy za szczególne docenienie pracy naszej Koleżanki Violletty. Takie wyróżnienie wiele dla niej znaczy. Pozwalamy sobie tym samym mieć nadzieję, iż przy okazji następnej wizyty w Mieście Koziołków ponownie zaszczyci nas Pan swą obecnością. Dołożymy wówczas wszelkich starań, aby uczynić kolejny Pana pobyt jeszcze lepszym niż poprzedni. Z wyrazami szacunku Agnieszka Lange Specjalista ds. Satysfakcji Gości Mercure Poznań Centrum

Siew C. N. Business - 7/20/2026 Confirmed reviews ALL

The housekeeping team needs to be more attentive, and there are nitty gritty that needs to be seen to. On my first morning, housekeeping missed out on my room cleaning even when i had left the door sign for them to make up my room. When i returned after a tiring day to discover the uncleaned room, i had to call reception 2 times over 50mins for the cleaner to come. I left my room for an hour, and when i returned, i found that the cleaner totally forgot to give me any clean towel, glasses were not washed as well. So i had to call reception again and waited for clean towels to come. When i thought i could finally get to shower after a tiring day and having to wait so long for housekeeping especially when these should have been done while i was away from room, there was no warm water in the shower. A staff came to check but i had to change room and ended up packing everything to move to a new room. In the new room, the bathroom door was faulty as it could not be closed completely. There was only one hook for hanging clothes in the entire bathroom. In this room, there was also the sound of washing machine or some kind of machinery sound until close to 11pm on some nights. I didn't want to bother changing to another room again. Negative experience aside, i enjoyed the st martin crossaint as a welcome gift as well as the welcome drinks amd foods at winestone. I also like the location of the hotel where it is walkable to the old town and train station, but still quiet enough away from the hustle bustle.

Dear Ms. Seiw C. N., thank you for taking the time to share your detailed feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies for the series of inconveniences you experienced. We are truly sorry that your room was not serviced despite the housekeeping sign being displayed. It is obviously a misunderstanding - our House Keeping Dept. have notet that within the day you have inserted "Do not disturb" hanger. However, we are sorry that the subsequent cleaning was incomplete, requiring multiple follow-up calls for towels and other necessities. This is certainly not the level of service we aim to provide, and we understand how frustrating this must have been after a long day. We are equally concerned to learn about the lack of hot water in your room, which resulted in the inconvenience of having to relocate. Having to pack and move rooms during your stay is far from the seamless experience we strive to offer our guests. Furthermore, we regret that the replacement room also presented maintenance shortcomings, including the faulty bathroom door, limited bathroom amenities, and the noise disturbance during the evening hours. Please be assured that your comments have been shared with our Housekeeping and Maintenance teams for immediate review and corrective action. Feedback such as yours is invaluable in helping us identify areas where we need to improve and ensure that similar situations do not occur in the future. While we deeply regret the challenges you encountered, we are pleased to know that you enjoyed our St. Martin croissant welcome gift, the refreshments at Winestone, and our convenient yet peaceful location. It is encouraging to hear that these aspects of your stay left a positive impression. Thank you again for bringing these matters to our attention. We hope you will give us another opportunity in the future to provide you with the high standard of hospitality that we are committed to delivering. We remain at your disposal. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Ashleigh W. Couples - 7/17/2026 Confirmed reviews ALL

Although initial feeling is a conference-style hotel, totally not that vibe, it never felt over-crowded! The only exception was check-in, which unfortunately had a line and only 1 team member at the time of our arrival. The group before us had many questions - more user error than a hotel issue. The room was great; clean, bed was very comfortable (as always) and the airco was on - we arrived during the heatwave. Breakfast had a great variety, also with fresh eggs on request and make your own waffles and fresh juice - my only request would be please add Pączki to the 'local specialties'!!! :). All team members were friendly and greeted.

Dear Ms. Ashleigh, we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team - especially with Olav who checked you in :). I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit to the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznan Centrum

Morozova D. Business - 7/15/2026 Confirmed reviews ALL

Dear Ms. D., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit to the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznan Centrum

Kinga R. Solo - 7/5/2026 Confirmed reviews ALL

Szanowna Pani Kingo, na wstępie raz jeszcze dziękujemy za Pani pobyt oraz czas poświęcony na wypełnienie ankiety zadowolenia. Jest nam miło, że w większości udało nam się wyjść naprzeciw Pani oczekiwaniom. Zadowolenie naszych Gości jest dla nas jednym z kluczowych priorytetów. Przepraszamy za wszelkie niedogodności, które miały wpływ na Pani poczucie komfortu i zadowolenie z pobytu. Zwrócimy szczególną uwagę na stan czystości dystrybutorów wody. Zapewniamy również, że na życzenie Gości dostarczamy wodę butelkowaną bez żadnej opłaty. Podsumowując, pozwalamy sobie mieć nadzieję, iż przy okazji następnej wizyty w Mieście Koziołków ponownie zaszczyci nas Pani swą obecnością. Dołożymy wówczas wszelkich starań, aby uczynić kolejny Pani pobyt lepszym niż poprzedni. Z wyrazami szacunku Agnieszka Lange Specjalista ds. Satysfakcji Gości Mercure Poznań Centrum

Web-users rating

Other web-users rate our hotel

442 reviews 9.4/10 Location
581 reviews 8.3/10 Room
570 reviews 9.5/10 Service
8 reviews 8.5/10 WiFi
460 reviews 9.3/10 Food
384 reviews 9.5/10 Breakfast
263 reviews 8.8/10 Comfort
174 reviews 8.2/10 Cleanliness

60 reviews 9.3/10 Location
99 reviews 7.7/10 Room
101 reviews 9.2/10 Service
85 reviews 8.9/10 Food
74 reviews 9.4/10 Breakfast
38 reviews 8.5/10 Comfort
24 reviews 7.9/10 Cleanliness
11 reviews 9.1/10 Bar

36 reviews 9.5/10 Location
65 reviews 8.5/10 Room
64 reviews 9.7/10 Service
34 reviews 9.6/10 Breakfast
30 reviews 9/10 Comfort
18 reviews 8.4/10 Cleanliness

41 reviews 9.3/10 Location
53 reviews 8.1/10 Room
49 reviews 9.7/10 Service
38 reviews 9.5/10 Food
34 reviews 9.6/10 Breakfast
22 reviews 8.7/10 Comfort
19 reviews 8/10 Cleanliness

28 reviews 9.4/10 Location
42 reviews 8/10 Room
30 reviews 9.6/10 Service
22 reviews 9.5/10 Food
20 reviews 9.3/10 Breakfast
14 reviews 8.8/10 Comfort
11 reviews 8.3/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Hotel Mercure Poznan Centrum, we provide a range of amenities to ensure a comfortable stay:

Wi-Fi and high-speed internet for an additional fee
Private outdoor parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning
Satellite/cable color TV
Wheelchair accessibility
Fitness center with gym and sauna
Winestone restaurant and bar
Cukiernia Hotelu Mercure bakery
Concierge and porter services
Laundry and dry cleaning for an additional fee
Pets allowed for an additional fee
13 meeting rooms and a business center
Wedding venue

What dining options are available?

What are the check-in and check-out times?

Check-in at Hotel Mercure Poznan Centrum is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Mercure Poznan Centrum regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

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Legal information PDF

Hotel Mercure Poznan Centrum 4 stars

Description

Hotel extras

Our accommodation(s)

Standard Room with double bed

Superior room with 1 double bed

Presidential Suite with one large bed

Superior room with 1 double bed

Hotel location

Access and transport

Hotel services

WINESTONE

CUKIERNIA HOTELU MERCURE

WINESTONE

Breakfast

Fitness center

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby