Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,757 reviews

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Hotel Mercure Poznan Centrum - Image 1
Hotel Mercure Poznan Centrum - Image 2
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Hotel Mercure Poznan Centrum - Image 4
Ul. Roosevelta 20, 60-829 POZNAN, Poland

Description

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Location in the city center, close to Poznań Fair.

  • Own pastry shop. Certified Marcinski Croissants - available all year round!

  • Large, parking

  • Extensive conference facilities.

Our accommodation(s)

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

GPS:52.408272, 16.912071

Telephone
Fax +48 61 855 89 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,757 reviews

Customer review rating 4.0/5

Tomasz C. Solo - Confirmed reviews ALL

Very nice hotel. Unfortunately breakfast was an horrible experience. There were so many groups of tourists on breakfast and i couldn’t get to food and drinks without waiting for min 15min in queue each time. It should be organised in different way.

Dear Mr. C., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We are sorry for the breakfast experience. We will take your opininon as a guidance in the future as we are expectiong more tourist groups. Thank you for appeciating our Breakfast Team. We very much hope that during your next visit to the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Guest Experience Specialist Mercure Poznan Centrum

Customer review rating 5.0/5

Slawek K. Friends - Confirmed reviews ALL

ok

Szanowny Panie Sławku, na wstępie raz jeszcze dziękujemy za Pana pobyt oraz czas poświęcony na wypełnienie ankiety zadowolenia. Jest nam miło, że udało nam się wyjść naprzeciw Pana oczekiwaniom. Zadowolenie naszych Gości jest dla nas jednym z kluczowych priorytetów. Pozwalamy sobie zatem mieć nadzieję, iż przy okazji nastepnej wizyty w Mieście Koziołków ponownie zaszczyci nas Pan swą obecnością. Dołożymy wówczas wszelkich starań, aby uczynić kolejny Pana pobyt jeszcze lepszym niż poprzedni. Z wyrazami szacunku Agnieszka Lange Specjalista ds. Satysfakcji Gości Mercure Poznań Centrum

Customer review rating 4.5/5

Michal T. Business - Confirmed reviews ALL

OK

Szanowny Panie Michale, na wstępie raz jeszcze dziękujemy za Pana pobyt oraz czas poświęcony na wypełnienie ankiety zadowolenia. Jest nam miło, że udało nam się wyjść naprzeciw Pana oczekiwaniom. Zadowolenie naszych Gości jest dla nas jednym z kluczowych priorytetów. Pozwalamy sobie zatem mieć nadzieję, iż przy okazji następnej wizyty w Mieście Koziołków ponownie zaszczyci nas Pan swą obecnością. Dołożymy wówczas wszelkich starań, aby uczynić kolejny Pana pobyt jeszcze lepszym niż poprzedni. Z wyrazami szacunku Agnieszka Lange Specjalista ds. Satysfakcji Gości Mercure Poznań Centrum

Customer review rating 5.0/5

Fadi A. H. Business - Confirmed reviews ALL

very good stuff, breakfast amazing

Dear Mr. H., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Guest Experience Specialist Mercure Poznan Centrum

Customer review rating 2.0/5

Andrea R. Business - Confirmed reviews ALL

Hotel was pleasant and the small gym and Sauna appreciated. Unfortunately they promised to send me the electronic invoice but I had to follow two times by phone to get it.

Dear Mr. R., thank you for your stay and taking time to fulfill the Guest Satisfaction Survey. We are gald that we have mostly met your expecations as well as when it comes to gym and sauna. Please accept our sincere apologies when it comes to poor comunication about the invoice. Please rest assured that it was not a standard situation and in general we send the e-mail immediately after we receive them from the Government Electronic Invoice System. We very much hope that you will give us the chance to welcome you back and make your future stay way more enjoyable than the previous one. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznań Centrum

Other web-users rate our hotel

  • 452 reviews 9.3/10 Location
  • 586 reviews 8.4/10 Room
  • 550 reviews 9.5/10 Service
  • 9 reviews 7.5/10 WiFi
  • 470 reviews 9.3/10 Food
  • 414 reviews 9.5/10 Breakfast
  • 277 reviews 8.6/10 Comfort
  • 163 reviews 8.2/10 Cleanliness

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