Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,763 reviews

Hotel Mercure Poznan Centrum - Image 1
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Description

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Location in the city center, close to Poznań Fair.

  • Own pastry shop. Certified Marcinski Croissants - available all year round!

  • Large, parking

  • Extensive conference facilities.

Our accommodation(s)

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

GPS:52.408272, 16.912071

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,763 reviews

Customer review rating 5.0/5

Brendan B. Couples - Confirmed reviews ALL

What a memorable anniversary stay! We were absolutely delighted to be upgraded to a beautiful room at the Mercure Poznań Centrum, which made our special occasion feel truly celebrated. The room was exceptionally clean, incredibly comfortable, and thoughtfully prepared for our arrival. It was the wonderful extra touches that really set the experience apart and showed their amazing attention to detail. When we return to Poznań, this will definitely be our hotel of choice.

Dear Ms. B., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit to the City of Goats you will give us the pleasure and honor to welcome you again and we wish you more beautiful anniversaries. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznan Centrum

Customer review rating 4.0/5

Ragnel P. Business - Confirmed reviews ALL

Our stay was very pleasant when excluding the fact that the air-conditioning was quite noisy. The breakfast was very good with a wide selection of warm, cold & sweet dishes, plus honeycomb, baked cookies, fruits, fresh juice making etc.

Dear Mr. P., thank you for your stay and kind review. We are very glad that mostly we have met your expectations. Please accept our sincere apologies for the noisy air conditioning. It seems that it had a little fault that has been fixed. Thank you for your suggestion regarding the welcome drink offer. I will discuss the possible Summer Menu with the Restaurant Manager. We very much hope to welcome you again during your next visit in the City of Goats. We will do our absolute best to make your stay more enjoyable than the previous one. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznań Centrum

Customer review rating 5.0/5

Agnieszka P. Solo - Confirmed reviews ALL

Beautiful hotel, super friendly staff and incredible breakfast!!!

Dear Ms. Agnieszka, we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team - especially with Olav :). I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit to the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznan Centrum

Customer review rating 5.0/5

Oralia F. Solo - Confirmed reviews ALL

Wonderful experience in this hotel and the location was perfect both for train station and the Poznan Plaza.

Dear Ms. F., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit to the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznan Centrum

Customer review rating 3.0/5

Zuzanna S. Business - Confirmed reviews ALL

Old furniture, small room, no electrical outlets on either side of the bed, hairdryer stuck to the bathroom wall. Fortunately, there was a new, comfortable Accor bed. Thank you for the small bottle of wine as part of my status.

Dear Ms. S., thank you for your stay and review. We are sorry that the room was not to your liking. That is correct, that our Standard Rooms are before renovation, so if you compare them with Superior or Privilege Rooms you can in a less than second see and feel the difference. The Accor Beds are available however in all of our rooms to increase our Guests sleep comofrt. Different options in reservation process are mainly to tailor the offer as much ass possible to fit them to our Guests needs and expecations. We very much hope that you will give us the honor to welcome you againand to make your future stay a truly enjoyable experience. Kind Regards Agnieszka Lange Guest Satisfaction Specialist Mercure Poznań Centrum

Other web-users rate our hotel

  • 459 reviews 9.4/10 Location
  • 600 reviews 8.4/10 Room
  • 571 reviews 9.6/10 Service
  • 9 reviews 7.5/10 WiFi
  • 467 reviews 9.3/10 Food
  • 409 reviews 9.5/10 Breakfast
  • 279 reviews 8.6/10 Comfort
  • 172 reviews 8.1/10 Cleanliness

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