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Hotel Mercure Poznan Centrum 4 stars

Customer review rating 4.5/5 5,279 reviews

ALLSAFE approved hotel

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Hotel Mercure Poznan Centrum
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+ 24 Services

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Advantage 2

  • Advantage 3

  • Large, parking

  • Extensive conference facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • POZNAN LAWICAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 13 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 poznan
poland

Tel: +48618558000

Fax: (+48)61/8558955

Check-in from 14h00

Check out up to 12h00

  • AIRPORT LAWICA :  78 BALTYK

  • GORCZYN - MILOSTOWO :  8 KAPONIERA

  • POLABSKA - DEBIEC :  10 KAPONIERA

  • By plane

    POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying

  • By car

    WARSZAWA - BERLIN At 4km / 2.49 miles

  • By train

    POZNAN GLOWNY At 0.5km / 0.31 miles

GPS :52.408272, 16.912071

Our accommodation(s)

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with twin beds

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with twin beds

  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with two Single Beds

  • Max. number of persons: 3
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft

Executive room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Our restaurant is located on the ground floor and serves buffet breakfasts, lunches and à la carte dishes. Enjoy our delicious menu that combines regional and international cuisine.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WISE CAFE

Type of cuisine: Cafe

Pastry store and cafe which combines traditional pastries, cakes, cookies and local specialities with fresh coffee.

WINESTONE

Non contractual photo

A real culinary revelation, Winestone delights with its wide choice of wines from around the world and outstanding dishes served on stone pads. Take a culinary journey and explore our tasty cuisine at an attractive price.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 248 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,279 reviews

tripadvisor

TripAdvisor Rating 4.5/5

771 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

good stay

Customer review rating 4.5/5

M. Business - 04/05/2021 Confirmed reviews ALL

nice hotel, well situated

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Nice location

Customer review rating 4.5/5

William S. Couples - 05/03/2021 Confirmed reviews ALL

My experience is good except as always, the cooks doesnt know or understand what a fried egg is. They either overcook or not cooked well at ALL. Terrible, and they always cook what they want or think, have NEVER cook what i have EVER ordered,

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As I know he situation with fried eggs is being explained via e-mail between our reservation and food & beverage department. I will also transfer your opinion to Mrs. Paulina, as always. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good stay

Customer review rating 5.0/5

Konrad K. Friends - 01/03/2021 Confirmed reviews ALL

Good location, helpful staff, fair price and nice room.

Dear Mr. Konrad, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Well located

Customer review rating 4.5/5

Anonymous Business - 01/03/2021 Confirmed reviews ALL

All OK, brekfast in the room.

Szanowny Panie Tomaszu, Jesteśmy bardzo wdzięczni za Pana opinię dotyczącą pobytu w Hotelu Mercure Poznan Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Anna - zastępca kierownika recepcji.

JA J. 2021

Customer review rating 5.0/5

Ja 2. J. Solo - 29/01/2021 Confirmed reviews ALL

very good as usual

Dear Monsieur Jean, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback, from such a loyal guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Great hotel

Customer review rating 5.0/5

Christina S. Families - 03/01/2021 Confirmed reviews ALL

The staff are very nice and helpful I highly recommend this hotel

Dear Ms. s., thank you for your very kind feedback after staying with us. It is always a great pleasure to deliver the high quality service to our guests, especially when they appreciate our effort. Hope to see you soon again. Stay healthy and have a nice day :) Michal - Front Office Manager

As always - best hotel in Poznan!

Customer review rating 5.0/5

Tomasz Solo - 16/12/2020 Confirmed reviews ALL

Nothing really to say except the obvious - best stay in Poznan, period! Even in tough times with COVID-19 pandemic and partial lockdown it's still the best spot in the town, looking forward to meet and greet you as best as they can. Superb breakfast with a nice, local touch. Of course very safe and clean - you really feel welcomed all the time. If you're planning to travel to Poznan, you definitely need to choose Mercure - you'll be really astonished with the way they treat you as a guest! Waiting impatiently for the pandemic to soften up a little bit in order to come back with my whole family.

Dear Mr. P., in the name of our whole team I would like to thank you for you positive opinion about our hotel. The satisfaction of our guests is the most important for us. We would also like to thank you for your loyalty, and for choosing our hotel. In this difficult period for everyone, we try even harder to ensure that our guests do not feel any changes caused by the prevailing pandemic. Thank you for visiting our hotel again. I will share your opinion with the whole team, especially with Paulina and Violetta :) See you again soon! Anna - deputy front office manager.

Clean, safe environment

Customer review rating 4.5/5

Anonymous Business - 09/12/2020 Confirmed reviews ALL

Pleasant, clean environment, no fuss at reception and good breakfast delivered to the room at the requested time.

Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As I saw you are not fully satisfied with our ALL loyalty program - we will be grateful for the details, so we can improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

Good Location, very nice hotel

Customer review rating 5.0/5

Mr. W. S. Couples - 26/10/2020 Confirmed reviews ALL

I am a regular customer at this hotel because its a very nice hotel to stay. Very modern, excellent service.

Dear Will S., We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. Thank you so much for choosing again our hotel and for your loyalty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna - deputy front office manager.

GOOD STAY AS USUAL :)

Customer review rating 5.0/5

Ja O. 2. Business - 05/10/2020 Confirmed reviews ALL

VERY GOOD AS USUAL! VERY NICE STAFF AND GOOD ACCOMODATION

Monsieur Jean, je tiens a vous remercier encore une fois pour cette evaluation positive et pour la fidelite a notre hotel. J'espere que, malgre differents difficultes, vous nous rendra bientot la visite. Nous vous souhaitons la sante et a bientot!! Anna - deputy front office manager.

Nice weekend with family

Customer review rating 5.0/5

Andrzej Families - 28/09/2020 Confirmed reviews ALL

Super nice and helpful staff, clean and cozy room with everything you need, comfortable bed, rich breakfast even though covid situation with plenty of possible choices. Located near Poznan Fairs and few minutes walk to Market Square.

Henryk_Wwa

Customer review rating 4.5/5

Henryk Families - 27/09/2020 Confirmed reviews ALL

Perfect location: close to the Railway Station, International Poznań Trades, Poznan Imperial Castle, Old Town. Tidy and quiet hotel with very courteous and helpful staff.

Nice Stay

Customer review rating 5.0/5

Will S. Couples - 20/09/2020 Confirmed reviews ALL

Overall the Hotel was very good. My only issue is the breakfast in that i cant seem to get the cooks to understand how to cook a complete fried eggs without burning them. They always cook with the yoke still left running and not cooked. Steak meal that i ordered the last stay was not as good this time, dont know the reason why, but besides this, everything was good.

Perfect location

Customer review rating 5.0/5

Vh Business - 13/09/2020 Confirmed reviews ALL

I have been there before, I have been there now, and it I will be there next time.. Simple said, perfect.

Good as always

Customer review rating 4.0/5

Dennis K. Business - 31/08/2020 Confirmed reviews ALL

Almost 6 months since my last stay at the hotel, so it was really nice to see that standard is still the same.

Outstanding

TripAdvisor rating 4.0/5

kamalmhatem Business - 13/07/2020 TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

staying in Mercure Poznan

TripAdvisor rating 5.0/5

janeroberts2018 Business - 30/07/2019 TripAdvisor review

Helpful and welcoming staff in the lobby. Comfortable room (did not get large towel replaced one day). Good space for meeting people or relaxing in entrance area. Excellent breakfasts. Overall, an hotel I would be glad to stay in again.

1 night in Poznań

TripAdvisor rating 5.0/5

slawomirjop Business - 12/05/2019 TripAdvisor review

Nice hotel with re new recently - good location (20 min by foot to main market close to train station and Poznań Ferry place and nice service, lot of dish selection for breakfast (far better then other countries)

Staff very strange(((

TripAdvisor rating 3.0/5

T4710KJigork Friends getaway - 05/01/2019 TripAdvisor review

There were two problems : in the bathroom the mixer was broken and the water did not go away , after telling the staff , the reaction was not followed. The second problem, the rate was clearly stated that Breakfast is included, but the receptionist asked for additional payment . Such problems are unacceptable for ltels of this level .

Dear T4710KJigork, Thank you for your opinion. We are very sorry for the inconvenience in the bathroom. It is unacceptable that problem was not solved in a proper way. Please accept our sincere apologies. When it comes to breakfast included in the price it is possible that it was a system failure, but to verify it please be so kind and give us more details about your stay, so we can the reason and solve the issue. If it was an unfortunate system failure we will of course offer you the refund of breakfast cost. Please be so kind and write your name and date of your stay to H3393-FO1@ACCOR.COM and give us a chance to rebuild your trust. I am looking forward to hearing from you. Kind Regards, Agnieszka Lange Front Office Shift Leader

Nice hotel

TripAdvisor rating 5.0/5

Soontaree C Family - 22/10/2018 TripAdvisor review

The hotel location is perfect easily access to town. The staff are very friendly and helpful. My bed room is very spacious with comfort bed. The room is clean. I really enjoy hotel breakfast. There are a lot of food you can choose.

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