Hotel Mercure Poznan Centrum

Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,230 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Location in the city center, close to Poznań Fair.

  • Own pastry shop. Certified Marciński Croissants - available all year round!

  • Large, parking

  • Extensive conference facilities.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

  • AIRPORT LAWICA:  78 BALTYK

  • GORCZYN - MILOSTOWO:  8 KAPONIERA

  • POLABSKA - DEBIEC:  10 KAPONIERA

  • By plane

    POZNAN LAWICA At 6km / 3.73 miles - Shuttle paying

  • By car

    WARSZAWA - BERLIN At 4km / 2.49 miles

  • By train

    POZNAN GLOWNY At 0.5km / 0.31 miles

GPS:52.408272, 16.912071

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Choose from a range of options: a cozy Standard Room, or a spacious Superior or Privilege Room and take advantage of our wide range of additional services.

Our guest reviews

Our guest reviews for
Hotel Mercure Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,230 reviews

TripAdvisor Rating  4.5/5  794 reviews

Certificate of excellence 2022

Great hotel for a city stay

Customer review rating 5.0/5

Paweł Couples - Confirmed reviews ALL

The staff was incredibly nice and helpful. The room (Privilege) was spacy, tidy and beautiful. Great food at hotels restaurant. Hotel is located in center of Poznan - every interesting part of the city is nearly a walking distance from the hotel.

Good ratio price/quality

Customer review rating 4.0/5

S. T. Business - Confirmed reviews ALL

A nice stay, hotel is well situated. Room was good.

good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

good stay

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable hotel in a reasonable price.

Overall a Good Stay!

Customer review rating 4.0/5

R. Z. Families - Confirmed reviews ALL

Three night stay with my adult son in a Privilege Room. The room was spacious and comfortable. We had a city view on the 7 th floor. The hotel was clean and a 20 minute brisk walk to the Old Town. Breakfasts were good but not to the standard in respect of variety as I experienced a week earlier in the Warszawa Mercure Centrum. Overall a very satisfactory stay in Poznan Centrum. PS. The wearing by some staff of yellow and blue ribbons in support of Ukraine is inappropriate and unnecessary in any hotel. It represents a political statement and is something which I consider unbecoming and indeed am uncomfortable with.

Szanowny Panie Robercie, dziękujemy za Pana pobyt oraz opinię. Zadowolenie naszych Gości jest jednym z naszych kluczowych priorytetów, a otrzymanie pozytywnej informacji zwrotnej od Gościa stanowi dla nas zawsze najlepszą motywację do doskonalenia zarówno naszych kompetencji jak i świadczonych przez nas usług. Mamy nadzieję, iż przy okazji kolejnej wizyty w Mieście Koziołków, Pyr i Rogali Świętomarcińskich ponownie zaszczyci nas Pani swą obecnością. Pozdrawiam i łączę wyrazy szacunku, Agnieszka Lange Szef Zmiany w Recepcji Mercure Poznań Centrum

very good... as usual

Customer review rating 5.0/5

Ja A. 2. Business - Confirmed reviews ALL

Very good as usual...

Dear Mr. Jean, thank you for your another stay, your trust and kind words. Thank you also for all the hints what can be improved. We will do our best to implement them. We hope to see you back soon and wish you all the best. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznań Centrum

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good

Szanowny Panie Czesławie, dziękujemy za tak pozytywną opinię. Ogromnie cieszy nas, że udało nam się wyjść naprzeciw Pana oczekiwaniom. Zadowolenie naszych Gości jest jednym z naszych głównych priorytetów. Pozytywna opinia stanowi dla nas również najlepszą motywację do dalszego doskonalenia zarówno naszych umiejętności jak i świadczonych przez nas usług. Mamy nadzieję, iż przy okazji kolejnej wizyty w Mieście Koziołków, Pyr i Rogali Świętomarcińskich ponownie zaszczyci nas Pan swą obecnością. Pozdrawiam i łączę wyrazy szacunku, Agnieszka Lange Szef Zmiany w Recepcji Mercure Poznań Centrum

Weekend Break

Customer review rating 5.0/5

Philip H. Couples - Confirmed reviews ALL

We stayed for 3 nights and found the hotel and rooms to be extremely clean and the staff members very friendly and helpful. The price of the drinks in the bar were reasonable and we would defiantly stay on our next visit. The hotel is well located and within easy reach of the center and Citadel Park

Dear Mr. Philip, we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will do our absolute best to make your next stay even more enjoyable than the previous one. Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Home Sweet Home !

Customer review rating 4.5/5

Chris G. Solo - Confirmed reviews ALL

So nice to come back to Mercure Poznan with such a nice wellcome for me and my Labrador. It's my "Home" abroad when I'm crossing Poland. From the booking to the leave everything was all right !

Dear Mr. Christophe, to say THANK YOU for such a review is way not enough. It always a great pleasure to welcome you and your four legged Freind :) As we cannot wait to welcome you again we wish you all the best and hope to see you back soon! Kind Regards, Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Great staff & atmosphere

Customer review rating 5.0/5

Michał Business - Confirmed reviews ALL

Perfectly located in the heart of the city. Clean, comfortable rooms, very good food (amazing breakfasts). Best hotel staff ever - big hotel with a cozy butique hotel feel.

Good stay

Customer review rating 4.0/5

Iwona Business - Confirmed reviews ALL

I got upgraded to superior room which was a nice surprise. I really appreciated this. The only minus I have found was that the TV had almost no signal.

Good location - close to the city center and old town.

Customer review rating 4.0/5

Krzysztof Business - Confirmed reviews ALL

Clean and pleasant rooms. Freshly refurbished, unfortunately windows were not replaced, so (for me) noise level is a too high - my room was on Roosevelt Street side - the trams there start @ ~5am ... so for early birds only. Failing/messy logistics - I asked for a room service (I was staying for 2 nights), but this didn't happen and I was left with a wet & dirty towels and no water neither coffee. Luckily, there are shops close to the hotel and open till 10pm, so I managed to solve last issue. Another story is security - please be careful as here hotel fails completely. Anyone can enter the lobby and restaurant without any control. I went to the restaurant for a late dinner. Service & food were good, but there was a man behaving strange and no one reacted. At some moment he came to my table and started to provoke me, so I got up (I am 6'6") to ask him to leave the restaurant, but at the same moment the guest occupying neighboring table attacked me with a stick and called me being an idiot, being not able to recognize mentally disabled person. Unacceptable. Definitely needs attention from the hotel management. Myself definitely last time in this restaurant, I will also unrecommend it to my business partners.

No major problems

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Location is great, within walking distance of most important hubs. The room was nice and comfortable, but there were a couple of issues like flickering bathroom lights and slowly draining sink. Breakfast offers a buffet with many choices, unfortunately very few of them vegan.

So so and i am very sad :(

Customer review rating 2.0/5

Katarzyna Business - Confirmed reviews ALL

very clean room, tasty breakfast and that's it. Unfortunately, compared to a previous stay in this hotel some months ago, I received a room in a very low standard - I was surprised and did not feel comfortable. That's why I probably won't want to stay at this hotel again. In addition, please pay attention to the cleanliness of the dining room, e.g. the shelves and the spaces between them look like they were rarely cleaned :( Big - for very high parking price :(

My favorite hotel in Poznań

TripAdvisor rating 5.0/5

Jacobsxyz TripAdvisor review

I really like to stay in this hotel, although the hotel is old, it has its own unique atmosphere, I like to spend my time there. Good, hearty breakfasts, friendly service. The polceam patisseries in the hotel are really delicious !!!

Perfect hotel, Perfect location,

TripAdvisor rating 5.0/5

Hotelier2908 TripAdvisor review

This hotel is one of the top hotels of Accor Hotels in Poland. Amazing service, fast check in, great b'fast and superb Winestone Restaurant. Close to all Poznan attractiom - Old Town, Fairs, Castle...

Outstanding

TripAdvisor rating 4.0/5

kamalmhatem Business - TripAdvisor review

The hotel has excellent amenities and the staff are keen on the guests satisfaction. The breakfast was served observing high standards of hygiene, and the room is at a very high degree of comfort with free coffee capsules and tea sachets at your disposal at any time.

staying in Mercure Poznan

TripAdvisor rating 5.0/5

janeroberts2018 Business - TripAdvisor review

Helpful and welcoming staff in the lobby. Comfortable room (did not get large towel replaced one day). Good space for meeting people or relaxing in entrance area. Excellent breakfasts. Overall, an hotel I would be glad to stay in again.

1 night in Poznań

TripAdvisor rating 5.0/5

slawomirjop Business - TripAdvisor review

Nice hotel with re new recently - good location (20 min by foot to main market close to train station and Poznań Ferry place and nice service, lot of dish selection for breakfast (far better then other countries)

Staff very strange(((

TripAdvisor rating 3.0/5

T4710KJigork Friends getaway - TripAdvisor review

There were two problems : in the bathroom the mixer was broken and the water did not go away , after telling the staff , the reaction was not followed. The second problem, the rate was clearly stated that Breakfast is included, but the receptionist asked for additional payment . Such problems are unacceptable for ltels of this level .

Dear T4710KJigork, Thank you for your opinion. We are very sorry for the inconvenience in the bathroom. It is unacceptable that problem was not solved in a proper way. Please accept our sincere apologies. When it comes to breakfast included in the price it is possible that it was a system failure, but to verify it please be so kind and give us more details about your stay, so we can the reason and solve the issue. If it was an unfortunate system failure we will of course offer you the refund of breakfast cost. Please be so kind and write your name and date of your stay to H3393-FO1@ACCOR.COM and give us a chance to rebuild your trust. I am looking forward to hearing from you. Kind Regards, Agnieszka Lange Front Office Shift Leader

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