Novotel Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,904 reviews

Novotel Poznan Centrum - Image 1
Novotel Poznan Centrum - Image 2
Novotel Poznan Centrum - Image 3
Novotel Poznan Centrum - Image 4

Description

Hotel extras

  • Close to the old town

  • The tallest and largest hotel in Poznań, with windows that can be opened

  • Conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Monitored car park

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-894 POZNAN
Poland

GPS:52.401458, 16.924302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Winestone

Welcome to Winestone - a place where regional flavors meet modern cuisine. Aromatic dishes made with local ingredients and carefully selected wines create the perfect backdrop for any occasion.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,904 reviews

TripAdvisor Rating  3.8/5  1,226 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Pawel M. Business - Confirmed reviews ALL

I've stayed almost an hour in the que in the lobby waiting for check in. I was kind lucky as the que was all the time growing. Two days later I couldn't leave parking in Stary Browar as somebody has canceled my ticket - another 20 minutes lost.

Dear Pawel, We are deeply saddened that Your stay at Novotel Poznań Centrum Hotel was not as good as it should be. We want to give our sincere apologies. Every Guest is important for us and everyday we are trying to improve our quality service to make our Guests stays the best way possible. Thank You very much for pointing what needs to be changed/improved so we can take immediate actions.Such a long-time waiting queques are not the standard we want to show at our Hotel. I am quite sure that if You trust us again and give us another chance we will show You how should perfect stay look alike. We can’t wait to meet You again at our Hotel! Best regards in the name of Hotel Management and Staff: Adrian – Guest Experience Specialist

Customer review rating 3.5/5

Ruslan S. Business - Confirmed reviews ALL

Big space loby coridors rooms it all fell grande one of the best breakfasts i ever have very good lokation 15 min walk to town hall ( very nice one ) just smal think hir and there some how was missing but generaly good hotel

Dear Ruslan, Thank You very much for giving us a positive feedback after Your Stay at Novotel Poznań Centrum! We are very happy that Your stay was good and satisfying. It is extremely important for us to make our Guest’s stay as good as it should be. Thank You once again and we do hope to see You soon at our Hotel! We will be very glad to see You again here! Best regards in the name of hotel Management and Staff: Adrian – Guest Experience Specialist

Customer review rating 4.0/5

Anna N. Families - Confirmed reviews ALL

We've booked a family room for 2 adults and 1 child. The room was fairly spacious and clean, however the sofa bed and pillows were extremely uncomfortable. We only got two cups for three people so unfortunately couldn't enjoy a cup of tea all together and had to take turns... Other than, it's okay for a short stay and well located.

Szanowna Pani Anno, Dziękujemy bardzo za poświęcony czas oraz dokonanie oceny po pobycie w Novotel Poznań Centrum! Cieszymy sie bardzo, że Pani pobyt przebiegł pomyślnie! Jest to dla Nas bardzo ważne by Nasi Goście byli w pełni usatysfakcjonowani pobytem u Nas. Dziękujemy za wskazanie niedogodności w postaci niewygodnej sofy - serdecznie za to przepraszamy. Chciałbym jak najserdeczniej zachęcić Panią do ponownych odwiedzin Naszego Obiektu – będzie Nam bardzo miło móc zobaczyć Panią u Nas ponownie! 😊 W imieniu Zarządu oraz Obsługi serdecznie pozdrawiam: Adrian – Guest Experience Specialist

Customer review rating 0.5/5

Amar P. Business - Confirmed reviews ALL

I never heard back for email or call. I just need invoice to claim my expense

Customer review rating 5.0/5

Anna P. Families - Confirmed reviews ALL

Dear Novotel Poznań Centrum team, I recently stayed with my two daughters from January 9th to 11th, and we had an absolutely wonderful time! This was our second visit — my husband and the girls were here in the summer, and they already loved it so much that we couldn’t wait to come back. The rooms are spotlessly clean and comfortable, which is so important when traveling with kids. We had a small issue with the heating not working in our first room, but the staff responded immediately and moved us to another one without any hassle — thank you for handling it so quickly and professionally! My daughters were thrilled with the gym again (they remembered it from the summer!), and I personally fell in love with your amazing lobby — it’s so cozy, stylish, and welcoming. The lounge music playing there is just perfect; it’s one of those little details that makes everything feel special and relaxing. In the summer, my family even caught some evenings with a DJ, which added such a fun vibe! We had a great time and filmed a few Reels in your beautiful lobby — my girls were goofing around and dancing those trendy viral dances. We tagged @novotelpoznancentrum on Instagram — maybe you’ll spot them and find them as cute and funny as we do! 😊 Overall, thank you for the warm welcome, great service, and making our family stay so enjoyable. We’ll definitely be back! Best regards, Anna P.

Dear Anna, We highly appreciate Your feedback after Your stay at Novotel Poznań Centrum! It gives us a lot of joy that we made Your stay as good as it should be! The satisfaction of our Guests is the most important thing for us and every good opinion makes us happy and gives us a lot of energy to work even harder for our Guest’s satisfaction everyday! We hope to see You again at our Hotel very very soon! Best regards in the name of Hotel Management and Staff: Adrian – Guest Experience Specialist

In partnership with TripAdvisor

Other web-users rate our hotel

  • 889 reviews 8.9/10 Location
  • 997 reviews 7.4/10 Room
  • 980 reviews 8.9/10 Service
  • 23 reviews 8/10 WiFi
  • 637 reviews 9.4/10 Breakfast
  • 390 reviews 8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Poznan