Novotel Poznan Centrum Hotel 4 stars

Customer review rating 4.2/5 6,187 reviews

ALLSAFE approved hotel

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Novotel Poznan Centrum
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+ 10 Services

Hotel extras

  • Close to the old town

  • Tallest and largest hotel in Poznan

  • Conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Free WIFI and satellite TV

  • Fitness area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Ski hire facilities (nearby) Paying
Business services
  • 8 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-898 poznan
poland

Tel: +48618587000

Fax: (+48)61/8332961

Check-in from 14h00

Check out up to 12h00

  • OS.DEBINA - OS.WICHROWE WZGORZE :  71 AL.NIEPODLEGLOSC

  • MILOSTOWO-BUDZISZYNSKA :  6 BUS STATION

  • OS.J. III SOBIESKIEGO-STAROLEKA :  12 BUS STATION

  • POLABSKA-DEBIEC :  10 BUS STATION

  • By plane

    OKECIE WARSAW At 310km / 192.64 miles

  • By plane

    POZNAN-LAWICA At 10km / 6.21 miles

  • By train

    POZNAN GLOWNY At 0.1km / 0.06 miles

GPS :52.401458, 16.924302

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

WINESTONE

Type of cuisine: International

Enjoy international dishes in the Winestone restaurant. Our special children's menu is sure to satisfy the tastes of our younger guests.

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  • Tuesday -
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  • Friday -
  • Saturday -
  • Sunday -

WISE CAFE

The hotel bar is the ideal place for an aromatic cup of coffee, an afternoon tea, a glass of wine and the chance to relax after a hard day's work. This is an excellent spot to relax or for a business meeting.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 954

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,187 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,143 reviews

Calm & relaxing.

Customer review rating 5.0/5

Mariusz Business - 10/07/2021 Confirmed reviews ALL

Nice atmosphere & very kind staff.

Dear Mariusz, Thank you so much for your kind words regarding our service :) We hope you took only good memories and you'll visit us again soon :) Stay safe and have a lovely day! Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

In centre of the city

Customer review rating 2.0/5

Johan Couples - 28/06/2021 Confirmed reviews ALL

The rooms were very noisy, even on the 10th floor we good not sleep because of the music and people outside. They did nothing against people who did not wear facemasks, at least 50% of the people did not use the facemasks. The breakfast was great, a lot of choice and covid proof. The elevators had a lot of disturbances, they stopped suddenly and went back to the original floor where it came from, doors refused to close, etc..

Dear Johan, Thank you so much for your review. Your opinion is very important to us. We apologize for any inconveniences. Rest assured that we'll look into the points you raised and the matter will be addressed. We hope you also took good memories and you'll visit us again soon. Stay safe and have a lovely day :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Perfect location

Customer review rating 4.5/5

Michael L. Business - 22/06/2021 Confirmed reviews ALL

Nice clean hotel with good service

Dear Sir! Thank you so much for such a nice review. We hope to see you again soon :) Stay safe and have a lovely day! Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Great Birthday weekend!!!

Customer review rating 5.0/5

Chertravel Couples - 07/06/2021 Confirmed reviews ALL

From the moment we walked in the door until the moment we left we felt well taken care of and provided for. I have to say that I was actually looking to stay at the hotel next door to the Novotel, but I'm so glad we stayed at Novotel, what a hidden gem. We were greeted very nicely and our room was very clean and had more than expected for amenities and extras. We would definitely go back, especially since my husband's birthday is coming up very soon, thank you Novotel Poznan!!!

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We'll also look into the points you raised that needs to be improved ;) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay safe and have a lovely day! :) Best Regards, Filip Skibiński Guest Relation Manager Novotel & Ibis Poznań Centrum

Verty good stay

Customer review rating 4.0/5

Krzysztof Business - 03/06/2021 Confirmed reviews ALL

I like that hotel so much, specially crew in breakfast restaurant !

Dear Krzysztof! Thank you so much for such a kind review ! :) We're glad that you decided to stay with us at Novotel and we also hope you'll visit us again soon :) Stay safe and have a lovely day! Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centum

Everything was good.

Customer review rating 4.0/5

Ivars Business - 22/03/2021 Confirmed reviews ALL

Friendly staff at the reception, clean room. Good breakfast.

Dear Ivars! Thank you so much for your kind review :) We hope to see you again soon at Novotel Poznan Centrum :) Stay safe and have a lovley day! :) Best Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Rude service

Customer review rating 3.0/5

Thomas Families - 23/12/2020 Confirmed reviews ALL

All was fine. Except service that was actually terrible. We wanted to order food from our room. No answers to our calls to "Reception", "Room Service" or "Restaurant". We finally decided to order food at the bar. After 50mn, i tried to call again to know when will we get the food - no answer. Finally i decided to go to ask at the reception. I was welcomed by a man at the reception than was very rude with me. He told me that it's not his fault, they are not enough staff at the moment, thererefore i should not complain and go back to my room (!). Not even a word like "sorry" or "appologize". I work my self in the Horeca industry, i perfectly understand how though is the situation at the moment due to the Covid crisis, but it does not allow the staff to be rude and unpolite. All the rest was good: perfect room and food.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am so sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We always strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Very friendly staff, great location

Customer review rating 4.5/5

Michael H. Business - 11/12/2020 Confirmed reviews ALL

I am often coming to Poznan on a business trip and always feel welcome at your hotel due to the always very friendly staff at reception and bar and restaurant. Due to Covid, restaurant was closed but room service worked quick and easy. Executive room is very comfortable and I like the fact it has a bathtub.

Dear Sir! Thank you so much for your kind review :) We're glad that you enjoyed your stay with us and we hope you'll visit us again soon :) Stay safe and have a lovely day! :) Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Overall Good

Customer review rating 3.5/5

Tom Business - 10/10/2020 Confirmed reviews ALL

Service, Food was a high level and very satisfactory. The bed Matress could be harder.

Panie Tomaszu, Bardzo dziękujemy za ocenę oraz komentarz. Jest on dla nas bardzo ważny i odnotawliśmy podniesione przez Pana kwestie materaców. Mamy nadzieję, że zabrał Pan same miłe wspomnienia i odwiedzi nas ponownie już wkrótce. Cieszymy się, że był Pan z nami i zapraszamy ponownie ! :) Do zobaczenia i miłego dnia. Z poważaniem, Filip Skibiński Kierownik ds. relacji z gośćmi Novotel & Ibis Poznań Centrum
Customer review rating 4.5/5

Anonymous Business - 24/09/2020 Confirmed reviews ALL

Good preprartion for covid (room with window which could be opened / no room service) Unfortunately not all guest were following the rule to wear a mask

Dear Madam, Thank you so much for your kind review. We very much appreciate that you choose to stay with us. We hope you took only good memories and you'll visit us again soon :) Stay safe and have a lovely day! Regards, Filip Skibiński Guest Relation Manager Novotel & Ibis Poznan Centrum

Clean, Wonderful view

Customer review rating 5.0/5

Shawn H. Friends - 11/09/2020 Confirmed reviews ALL

I enjoyed staying at Novotel

Dear Sir! Thank you so much! We appreciate your review and also hope that you'll visit us again soon :) Have a lovely day. Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Great Stay, super clean.

Customer review rating 5.0/5

Ella Families - 31/08/2020 Confirmed reviews ALL

From the start I felt very welcomed and expected. Due to room change there was some communication before my stay which I appreciate because arriving at the hotel, tired I don't like to deal with anything. Room change worked out in out advance and was super clean and spacious. We slept very well and had an early breakfast. Breakfast was very well executed (not always a case especially with COVID excuse) and staff very attending. Thank you all for making my stay relaxing.

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum and thank you for choosing our Hotel! We hope you took only good memories and you'll visit us again soon :) We can't wait to welcome you back. Stay safe and have a lovely day! Regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Well located, Good stay

Customer review rating 4.0/5

Piotr Families - 26/08/2020 Confirmed reviews ALL

Very positive.

Thank you! We very much appreciate your review and thanks for choosing our Hotel :) ! We hope you took only good memories and you'll visit us again soon. Stay safe and have a lovely day! Sincerely, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Good hotel, shame about aircon

Customer review rating 4.5/5

Stephen W. Couples - 12/03/2020 Confirmed reviews ALL

Staff, friendly efficient and very helpfull. Coffee at coffee wise was wxcellent, bar service was outstanding. However room air con was a problem, it was at 20 deg c if you turned it down, the damn thing went back to 20 after five minutes.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Poznan Centrum. Rest assured that the matter you've mentioned will be addressed. Of course we apologize for any inconveniences that occurred and rest assured that we will do our best to provide you even better service during your next stay. We hope to see you soon :) Have a lovely day! Sincerely, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Great stay

TripAdvisor rating 5.0/5

amolasheth Business - 11/01/2020 TripAdvisor review

Great location. Near to centre. Clean and working amenities. Service is good. Helpful reception. Very fast service. User-friendly access to all facilities. Near to many good malls and restaurants. Near to train station too.

Dear amolasheth! Thank you so much for your kind review on TripAdvisor! We hope you took only good memories and you'll visit us again soon at Novotel Poznan Centrum :) Don't forget to follow us on Facebook & Instagram ;) Have a lovely day! Regards, Filip Skibinski Guest Relation Manger Novotel & Ibis Poznan Centrum

Good for turist, not for business

TripAdvisor rating 2.0/5

leoszacek Business - 20/10/2019 TripAdvisor review

Old furniture, no air conditioning and fixed windows in the room. Difficult to get any fresh air inside. First offered room not having any lights inside. Breakfast room very busy, no place to sit. Not working lifts as an evergreen (two ladies stacked in for 20 minutes). Queuing at reception is a standard not surprise here.

Dear Guest, I’m truly sorry that your recent stay at Novotel Poznan Centrum was a disappointing experience. I truly appreciate this feedback. Please rest assured that we take all comments very seriously and already looking into the matter you have shared with us. I would also higly aprreciate if you find some time to share more detailes with me, so feel free to contact me on + 48 505 198 170 or via email h3376-om@accor.com. Kind regards, Monika Gruszka - Rooms Division Manager

Pleasant staff, Pleasant room

TripAdvisor rating 5.0/5

yhfleur Business - 23/09/2019 TripAdvisor review

Professional and pleasant greeting when checking in The room was clean and comfortable WIFI was working well, had no trouble to work with my laptop The bathroom well prepared with shampoo and shower gel separately

Dear yhfleur! Thank you so much for your kind review on Trip Advisor :) We very much appreciate your kind opinion and hope you'll visit us again soon at Novotel Poznan Centrum :) Have a lovely day. Sincerely, Filip Skibinski Organziational Specialist Novotel & Ibis Poznan Centrum

My stay at the renovated Novotel Poznan Centrum

TripAdvisor rating 4.0/5

miroslawp505 Business - 15/09/2019 TripAdvisor review

This time, I got a much better impression of the hotel than the last time I stayed there. After the renovation, the bar area downstairs and the restaurant look much better. The service was also much better than before; in particular the restaurant staff were extremely helpful. However, the restaurant area is small right now and it was incredibly crowded on the three days when I had breakfast there. Another problem is catching the elevator - solemnities you have to wait for like 10 minutes Still, the location is great.

Dear miroslawp505! Thank you so much for your kind review on TripAdvisor. We very much appreciate your opinion and are glad you are satisfied after your stay with us at Novotel Poznan Centrum. We also apologize for some inconveniences you've mentioned. Our team is already working on solutions that helps us to avoid this kind of situation in the future. However we hope that you took only good memories from Novotel Poznan Centrum and you'll visit us soon :) Have a lovely day :) Sincerely, Filip Skibinski Organizational Specialsit Novotel & Ibis Poznan Centrum

Bike Tour 2019

TripAdvisor rating 5.0/5

pamela_croft2 Friends getaway - 16/07/2019 TripAdvisor review

Excellent service from all of the staff , particularly the reception teams, both helpful and accommodating Room was clean and comfortable with adequate supply of facilities Breakfasts interesting with lots of choices. Tables cleared and cleaned quickly

Dear pamela_croft2, Thank you for your review! We're grateful that you find time to share with us your experience and are glad that you've enjoyed your stay with us :) Your opinion is very important to us and motivate us very strongly :) We hope that you'll visit us soon again :) See you at Novotel Poznan Centrum! Sincerely, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Novotel Centrum Poznan

TripAdvisor rating 5.0/5

ThanasisT6 Business - 08/07/2019 TripAdvisor review

Everything was great / only the A/C system wasnt adjusting so well / very well located near the centre stuff very helpful Very good for short business visits / many options for after working hours ....

Dear ThanasisT6! Thank you so much for your kind opinion :) Your review is very imortant to us :) Of course we will look into the matter regarding A/C. We hope you took from our Hotel only good memories and you'll visit us back soon :) See you at Novotel Poznan Centrum :) Sincerely, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

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