Novotel Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,791 reviews

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Novotel Poznan Centrum - Image 1
Novotel Poznan Centrum - Image 2
Novotel Poznan Centrum - Image 3
Novotel Poznan Centrum - Image 4
pl. Andersa 1, 61-894 POZNAN, Poland

Description

Hotel extras

  • Close to the old town

  • The tallest and largest hotel in Poznań, with windows that can be opened

  • Conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Free WIFI and satellite TV

  • Video surveillance in parking, non-guarded parking

Our accommodation(s)

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Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-894 POZNAN
Poland

GPS:52.401458, 16.924302

Telephone
Fax +48 61 833 29 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Enjoy international dishes in the Winestone restaurant. Our special children's menu is sure to satisfy the tastes of our younger guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,791 reviews

TripAdvisor Rating  3.8/5  1,226 reviews

Certificate of excellence 2025

An Excellent Stay

TripAdvisor rating 5.0/5

markcU9576YS TripAdvisor review

Located a short walk from the Central Railway station, this Novotel is also an Ibis hotel. The room were very well appointed with great WiFi and very comfortable beds. The hotel bar and restaurant are reasonably priced with a good menu. There is also a microwave in the foyer where you can heat up meals. The Stary Browar shopping centre is also close and has supermarkets and lots of shopping. Old town and other attractions are also very close. A great experience staying here and I would stay here again.

Customer review rating 2.0/5

Sarah B. Friends - Confirmed reviews ALL

Prior to arrival, we completed the online check-in process and confirmed our arrival time as requested. However, we were still required to wait until 3:00 pm to check in. Additionally, while the friends we were travelling with were allocated their room promptly, we experienced an unexplained delay of over an hour before being given access to ours. After a long day of travelling, this was quite disappointing. Although the room itself was generally satisfactory, there were a few issues that affected our comfort. The air conditioning listed as a room feature was not functioning, and the bath took an unusually long time to fill. In addition, housekeeping staff entered the room on several occasions at approximately 7:00 am, which was disruptive. We also encountered repeated issues with our key card being deactivated three times over a two-day period. On the third occasion, I was asked to provide identification and booking confirmation, despite having stayed for several days. As my ID was inside the room, this added unnecessary stress. We were informed this was due to a system error, though no further explanation was provided. While we understand that occasional issues can arise, the combination of these matters detracted from our overall experience. In light of this, I would appreciate it if you could consider some form of refund or goodwill gesture to reflect the inconvenience caused. Thank you for taking the time to review this feedback. I look forward to your response.

Customer review rating 5.0/5

Mark S. Families - Confirmed reviews ALL

Friendly staff, relaxed atmosphere

Customer review rating 1.5/5

Thomas S. Families - Confirmed reviews ALL

I was asked at reception to book the Novotel instead of IBIS to enjoy an upgrade according to the status in the loyalty program of Accor. But finally I did not got any upgrade and after my complain, the management offered a free drink at the bar at 8:30 am This is not the way to keep customers loyal

Customer review rating 4.0/5

Yoram L. Business - Confirmed reviews ALL

Very satisfied with the overall experience.

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Other web-users rate our hotel

  • 841 reviews 8.8/10 Location
  • 919 reviews 7.1/10 Room
  • 948 reviews 8.9/10 Service
  • 21 reviews 6.2/10 WiFi
  • 623 reviews 9.3/10 Breakfast
  • 365 reviews 7.9/10 Cleanliness
  • 341 reviews 6.4/10 Comfort
  • 11 reviews 4.4/10 Wellness Area

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.