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Novotel Poznan Centrum Hotel 4 stars

TripAdvisor rating 3.5/5 1,116 reviews
Novotel Poznan Centrum
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Close to the old town

  • Tallest and largest hotel in Poznan

  • Business Lounge and conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Free WIFI and satellite TV

  • Fitness area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Ski hire facilities (Nearby)
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-898
poznan
poland

Tel: +48618587000

Fax: (+48)61/8332961

Contact email

Check-in from 14h00

Check out up to 12h00

  • OS.DEBINA - OS.WICHROWE WZGORZE :   71 AL.NIEPODLEGLOSC

  • MILOSTOWO-BUDZISZYNSKA :   6 BUS STATION

  • OS.J. III SOBIESKIEGO-STAROLEKA :   12 BUS STATION

  • POLABSKA-DEBIEC :   10 BUS STATION

  • By plane

    OKECIE WARSAW At 310km / 192.64 miles

  • By plane

    POZNAN-LAWICA At 10km / 6.21 miles

  • By train

    POZNAN GLOWNY At 0.1km / 0.06 miles

GPS :52.401458, 16.924302

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen size bed and sofa

  • Max. number of persons: 4
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Spacious and Comfortable Room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

MyRoom: Shall we dance?

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room: modern and trendy

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room 1 Queen-size Bed with Sofa

  • Max. number of persons: 4
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Executive room with one large bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Executive design and unique view, room with twin beds.

  • Max. number of persons: 2
  • Area: From 23m²

Modern and Comfortable Room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Twin Single Beds

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Business Desk

2-room apartment with one king-size bed

  • Max. number of persons: 3
  • Area: From 45m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

3-room apartment with one king-size bed

  • Max. number of persons: 3
  • Area: From 68m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

WINESTONE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Enjoy international dishes in the Winestone restaurant. Our special children's menu is sure to satisfy the tastes of our younger guests.

Lunch

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WISE CAFE

Photo non contractuelle / Strictly non binding

The hotel bar is the ideal place for an aromatic cup of coffee, an afternoon tea, a glass of wine and the chance to relax after a hard day's work. This is an excellent spot to relax or for a business meeting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 954 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Poznan Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,605 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,116 reviews

Novotel

Customer review rating 4.2/5

Christoph Solo - 24/11/2019 Confirmed reviews ALL

Everything was perfect. Thank you

Dear Sir, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Poznan Centrum again very soon. Kind regards, Dabrowka Plowenc- Guest Experience Ambassador

Good hotel central location

Customer review rating 4.2/5

Harry S. Business - 24/11/2019 Confirmed reviews ALL

Good experience. Reception staff are very helpful.

Dear HARRY S., My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Novotel Poznan Centrum. Kind regards, Dabrowka Plowenc- Guest Experience Ambassador

Short business trip

Customer review rating 4.2/5

Pierre Business - 24/11/2019 Confirmed reviews ALL

Romm are large and clean and well equipped. Breaskfast is good Hotel staff is kind and available Opportunity for improvement : Sound isolation is not good, we can easily hear above neighbour When groups arrive the queue is getting quite long to get to the front desk staff

Dear Sir, Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Novotel Poznan Centrum very soon :) Don't forget to follow us on Facebook and Instagram ;) Have a lovely day! :) Kind regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Big Hotel central located

Customer review rating 4.2/5

Antonio Business - 23/11/2019 Confirmed reviews ALL

In Poznan for a Business trip I choice again the Novotel Centrum, because it is central, has good Rooms, they speak all well english and othrer useful Things (Restaurant, Gym etc.)

Dear Sir, I am happy to hear you had a great time and enjoyed your stay with us. Thank you for taking the time to write a review. My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Novotel Poznan Centrum. Kind regards, Dabrowka Plowenc, Guest Experience Ambassador

Update us to novotel

Customer review rating 4.2/5

Tareq S. Couples - 13/11/2019 Confirmed reviews ALL

Was great experience, great hotel after updating us to Novotel with executive room. Very expensive parking 75 pln (18€)

Dear Sir, I am so glad you had an enjoyable time at Novotel Poznan Centrum! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Dabrowka Plowenc, Guest Experience Ambassador

very good

Customer review rating 4.2/5

Ervin Business - 12/11/2019 Confirmed reviews ALL

Very good Breakfast Satisfied room equipment Parking not directly in the hotel is not so convenient

Dear Sir, Thank you for your loyalty and I am so glad you had an enjoyable time at Novotel Poznan Centrum! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Dabrowka Plowenc- Guest Experience Ambassador

Hire someone to answer the bloody phone!

Customer review rating 4.2/5

Jac Couples - 11/11/2019 Confirmed reviews ALL

I booked the room over a phone. Then I realised I won't be there before 2pm to pay for the stay and the booking wouldn't be guaranteed anylonger. So I tried to call you - noone answered throughout the whole day. NOONE! It's bloody shambles. You didn't reply to my 2 emails either. Only through facebook you finally confirmed that my booking won't be canceled. When I arrived I realised why. There were only 2 people at the reception serving a queue of 10 people. The next day on the way down from the 11 floor the lift stopped on every single floor because folks were going for their breakfast. Fair enough, but some of them would prefer to take the stairs, but... they COULDN'T FIND THEM! Now, imagine if there was a fire..... And the guy at the reception didn't even tell me how to use the card in the lift. And was smirking when i asked what floor the room is... didn't say anything about the restaurant and breakfast either. Overall, it's a nice place but so chaotic. Loads of space for improvements.

Dear Sir, I’m so sorry that you were disappointed by your experience staying with us at Novotel Poznan Centrum I appreciate the feedback and rest assured that we take all comments very seriously. In fact we had a problem with phones but we already solve it. We're really sorry for any inconvenience and we hope you'll give us another chance and visit us again soon Feel free to contact me on + 48 61 858 71 01 or email me at h3… if you’d like to discuss things further. Kind regards, Filip Skibinski Guest Relation Manager Novotel & Ibis Poznan Centrum

Very good

Customer review rating 4.2/5

Thanos Business - 11/11/2019 Confirmed reviews ALL

Room was a bit old / no bath tab / also some days water bottles have not been replaced

Dear Sir, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Dabrowka Plowenc- Guest Experience Ambassador

Issue with invoice again.

Customer review rating 4.2/5

Leos Business - 09/11/2019 Confirmed reviews ALL

Requesting invoice on check out, getting info that will be sent by email, calling to remind, still without it.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will personally take care that the invoice is sent to you. At the same time, we will take steps to prevent a similar situation in the future. We also hope you'll give us another chance and visit us again soon at Novotel Poznan Centrum. Have a lovely day. Kind Regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Adequate

Customer review rating 4.2/5

Ayo Solo - 04/11/2019 Confirmed reviews ALL

Really pleasant staff - especially at the reception. Disappointed I could not regulate the room temperature - it was really hot, no air conditioning, and I had to change rooms before I could open the windows. The staff however were accommodating and changed my room with no fuss

Dear Sir, Thank you for choosing Novotel Poznan Centrum and for sharing your feedback with us. As for the windows I would like to inform you that 50% of our rooms have such availability. I put it down in our system, but pls ask for such option also duing your future check-ins to make sure you will receive the most adequate room. Thank you again for your feedback and I hope you will visit us soon again. Kind regards, Monika Gruszka Rooms Division Manager

Very nice room and amenities, car park could be improved

Customer review rating 4.2/5

Miquel Business - 25/10/2019 Confirmed reviews ALL

Very nice room, new and clean, and the hotel facilities are very good. However, the car park is not easy to find (no signs).

Dear Sir, Thank you very much for choosing Novotel Poznan Centrum as your destination during your recent stay in our city. I am truly glad we have deserved such a nice review from you. As for the parking I would like to inform you that it is on our things-to-do list. I am delighted learning we have another happy guest, who may visit us again. We surely will be waiting for your next visit! Warm regards, Monika Gruszka Rooms Division Manager

Good for turist, not for business

TripAdvisor rating 3.5/5

leoszacek Business - 20/10/2019 TripAdvisor review

Old furniture, no air conditioning and fixed windows in the room. Difficult to get any fresh air inside. First offered room not having any lights inside. Breakfast room very busy, no place to sit. Not working lifts as an evergreen (two ladies stacked in for 20 minutes). Queuing at reception is a standard not surprise here.

Dear Guest, I’m truly sorry that your recent stay at Novotel Poznan Centrum was a disappointing experience. I truly appreciate this feedback. Please rest assured that we take all comments very seriously and already looking into the matter you have shared with us. I would also higly aprreciate if you find some time to share more detailes with me, so feel free to contact me on + 48 505 198 170 or via email h3376-om@accor.com. Kind regards, Monika Gruszka - Rooms Division Manager

Great, very good stay at Novotel Centrum in Poznan

Customer review rating 4.2/5

Pete Business - 18/10/2019 Confirmed reviews ALL

All very good during my stay. Room was a little bit warm though and there was a clicking coming from the speaker above the door and in the bathroom.

Room cleaning

Customer review rating 4.2/5

A P. Business - 18/10/2019 Confirmed reviews ALL

Had to ask twice for my room to be cleaned

Dear Sir, I would like to thank you for choosing Novotel Poznan Centrum Hotel during your recent trip to Poznan. I am very sorry to note your comments regarding the level of service you received during your stay, so please accept our sincere apologies for that. Normally our service is exceptional and the difficulties you experienced are not a fair reflection of our usual high standard of customer care. We would highly appreciate, if you could give us second chance and opportunity to regain your confidence in our services. I thank you once again for sharing your comments with us. We are very grateful for your support and do sincerely hope we may have the pleasure of welcoming you back at Novotel Poznan Centrum. Warm regards, Monika Gruszka - Rooms Division Manager

Weekend in Poznan

Customer review rating 4.2/5

Patryk L. Couples - 15/10/2019 Confirmed reviews ALL

Stay other than all... At check in, no upgrade to higher room standard was offered, despite the availability. Loyalty to Accor and Good Status in program in Novotel Centrum does not matter. Standard services

Szanowny Panie, Dziękuję za skorzystanie z usług naszego hotelu Novotel Poznań Centrum oraz za podzielenie się z nami Pana opinią. Przykro mi, że nie wszystkie z naszych wysiłków podczas Pana pobytu okazały się wystarczające. W kwestii pokoju pragnę Pana poinformować, że pokój, który miał Pan pierwotni zarezerwowany był pokojem executive z dwoma osobnymi łóżkami, a upgradem jest apartament 2-pokojowy, który dysponuje jednym małżeńskim łóżkiem. Jeśli takiej informacji ze strony Zespołu zabrakło, to bardzo Pana przepraszam. Raz jeszcze dziękuję za Pana uwagi i mam nadzieję, że będziemy mieli okazję zrehabilitować się w przyszłości. Z wyrazami szacunku, Monika Gruszka Kierownik ds. Hotelowych

Great hotel. Good location. Brilliant staff

Customer review rating 4.2/5

David H. Business - 15/10/2019 Confirmed reviews ALL

Very comfortable rooms. Great restaurant and bar. Magnificent breakfast. Very friendly and helpful staff.

Just perfect!

Customer review rating 4.2/5

Lukasz W. Business - 09/10/2019 Confirmed reviews ALL

SOFITEL is solid brand I like the best. Novotel Poznan has been significantly modernize and refresh. Also the hotel location is very good. The only minus is that not everywhere I am traveling the SOFITEL brands exist (Podgorica or Skopje).

Beautiful

Customer review rating 4.2/5

Andre Business - 07/10/2019 Confirmed reviews ALL

reception hall very attractive, staff very friendly and helpful, rooms very quiet,

Dear Andre! Thank you so much for your kind review. We're glad you enjoyed your stay with us and at the same time we hope you'll visit us again quite soon :) We'll be more than happy to see you again at Novotel Poznan Centrum. Don't forget to follow us on Facebook and Instagram :) Have a lovely day! :) Kind regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Good apart from very slow check in

Customer review rating 4.2/5

Chris M. Couples - 29/09/2019 Confirmed reviews ALL

Room should be available at 1400, and yet having checked in after a very long queue and paying fir the room in advance , no room was available until 1530 after joining a very long queue yet again. This is the worst check in I have ever encountered. Otherwise the room was fine as was the breakfast .

Dear Sir, Thank you so much for your kind review. We're glad you enjoyed your stay with us. Of course, we apologize for the inconvenience you've mentioned. Rest assured that we'll verify our process to avoid this kind of situation in the future. However, we hope you took only good memories and you'll visit us again soon. Have a lovely day and don't forget to follow us on Facebook & Instagram. Kind regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Pleasant staff, Pleasant room

TripAdvisor rating 3.5/5

yhfleur Business - 23/09/2019 TripAdvisor review

Professional and pleasant greeting when checking in The room was clean and comfortable WIFI was working well, had no trouble to work with my laptop The bathroom well prepared with shampoo and shower gel separately

Dear yhfleur! Thank you so much for your kind review on Trip Advisor :) We very much appreciate your kind opinion and hope you'll visit us again soon at Novotel Poznan Centrum :) Have a lovely day. Sincerely, Filip Skibinski Organziational Specialist Novotel & Ibis Poznan Centrum
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