ibis Poznan Stare Miasto 2 stars

Customer review rating (ALL Rating) 4.5/5 1,286 reviews

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UL. Kazimierza Wielkiego 23, 61-863 POZNAN, Poland

Description

Hotel extras

  • great location, close to the Old Market, bus and tram stops near the hotel

  • Staff ensuring the highest standard of service

  • Ibis Kitchen restaurant with European cuisine and local specialties

  • Spacious underground car park

  • Facilities for children and a play area

Our accommodation(s)

Hotel location

ibis Poznan Stare Miasto

UL. Kazimierza Wielkiego 23
61-863 POZNAN
Poland

GPS:52.402209, 16.941433

Telephone
Fax +48 61 858 44 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Our modern ibis Kitchen restaurant welcomes you into a friendly atmosphere and serves grilled dishes, international cuisine, delicious hamburgers and pasta

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,286 reviews

TripAdvisor Rating  4.0/5  852 reviews

Customer review rating 4.5/5

Melvyn A. Solo - Confirmed reviews ALL

Hotel fine,great breakfast,and fine bed with really soft pillows. Handy for bus and tram as stops are right outside hotel.

Dear Sir, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. We are glad that You appreciated our location and the breakfasts served in the restaurant. Thank You again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Pozdrawiam / Kind regards, Dariusz Pigoń Zastępca Dyrektora Hotelu / Deputy General Manager

Customer review rating 3.0/5

Myroslava A. Families - Confirmed reviews ALL

The hotel is located close to the main points of interest and can be a good option for a short stay — but only for a single traveller. We were two people, a mother and an adult son, and the twin room we received was nothing like what we expected. In reality, it was clearly a single room with a bed that had originally been one unit; it looked as if the staff had simply separated it for us. As a result, one bed blocked the desk completely, making it unusable, and the other was pushed tightly against the wall. There was no real possibility to make tea, even though we had a kettle, and reaching the power outlets was a challenge. Overall, the room felt uncomfortably cramped. What made the experience even more disappointing was the “gold status” welcome gift — just two very cheap candies. The breakfast restaurant was overcrowded, and I had to wait about 10 minutes for an omelette (although I want to thank the young woman working there who tried her best to help and comfort me — she was the only pleasant interaction during the stay). The receptionist, on the other hand, was rude and unprofessional. I did not feel any hospitality from the hotel this time, even though my previous stay here had been perfect. Unfortunately, after such an unwelcoming experience, I doubt I would choose this hotel again. I cannot recommend it.

Dear Madame, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us, especially when it comes from a cardholder of ALL - Accor Live Limitless Gold card. We are sorry that the room and it's size did not meet your expectations. However, it was fully consistent with the offer You selected. Regarding the comments about the reception staff, I am very surprised, as our staff receive very high ratings from our guests. However, I assure You that I will clarify this situation with the Reception Manager. At the same time, we are sorry for described inconveniences related to the breakfast service during your stay. I assure You that the Restaurant Manager makes every effort to prevent such situations, and our staff always encourage to enjoy breakfast during off-peak hours to avoid queues. According to the opinion about early check-in I would like to point out that it depends on availability. Unfortunately, the twin room You booked were not available upon arrival, so the Reception suggested You leave your baggage in the luggage room. Thank You again for sharing your opinion with us and we hope that your next stay in Accor hotels will be pleasant and enjoyable. Pozdrawiam / Kind regards, Dariusz Pigoń Zastępca Dyrektora Hotelu / Deputy General Manager

Customer review rating 3.5/5

Jerome M. Business - Confirmed reviews ALL

Please upgrade the room

Dear Sir, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us, especially when it comes to the work of our staff. At the same time, we are sorry that the room's decor did not meet your expectations. We encourage You to choose a Superior room for your next reservation - equipped with a new TV, coffee machine, tea set or renovated bathroom. Thank You again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Pozdrawiam / Kind regards, Dariusz Pigoń Zastępca Dyrektora Hotelu / Deputy General Manager

Customer review rating 4.5/5

Gomez M. Business - Confirmed reviews ALL

The worker Natalia 100/10 very kind and helpful, the guys on the evening told me they can help me making the rest of my food warm later, the night guys denied this service and said it wasn’t possible! Room very clean and nice. Water on the corner very good! 100/10

Dear Sir, We are very grateful for your opinions regarding your last stay at ibis Poznań Stare Miasto. We are glad that You have positive memories of the time spent with us and we hope that your next stay will be pleasant and successful. Pozdrawiam / Kind regards, Dariusz Pigoń Zastępca Dyrektora Hotelu / Deputy General Manager

Customer review rating 5.0/5

Suk M. R. Solo - Confirmed reviews ALL

Great

Dear Sir, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us, especially when it comes to the work of our staff. Thank You again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Pozdrawiam / Kind regards, Dariusz Pigoń Zastępca Dyrektora Hotelu / Deputy General Manager

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Other web-users rate our hotel

  • 599 reviews 9.2/10 Location
  • 557 reviews 6.3/10 Room
  • 614 reviews 9.4/10 Service
  • 18 reviews 9.5/10 WiFi
  • 418 reviews 8.5/10 Breakfast
  • 214 reviews 8.5/10 Cleanliness
  • 60 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.