ibis Poznan Centrum 3 stars

Customer review rating (ALL Rating) 4.6/5 1,555 reviews

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Description

Hotel extras

  • Fast & Free WiFi

  • Central Location

  • Spacious rooms

  • Tallest and largest hotel in Poznan, with a possibility of tilt windows

  • Video surveillance in parking, non-guarded parking

Our accommodation(s)

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Hotel location

ibis Poznan Centrum

Plac Andersa 1
61-894 POZNAN
Poland

GPS:52.401548, 16.924302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

WISE CAFE

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler?

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,555 reviews

TripAdvisor Rating  4.0/5  95 reviews

Great location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The breakfast area and lobby of the hotel were very nice. Breakfast was fantastic and well worth the extra cost! The rooms were dated with some minor repairs needed. No iron available. The gym was not regularly cleaned. I used it twice and noticed weights and equipment strewn about; some in the same place from the first visit. The cardio equipment is very limited. Train and airplane noises quite loud, especially with the windows opened (which was necessary as the room got uncomfortably hot).

Great stay perfect location

Customer review rating 5.0/5

Mark A. O. Families - Confirmed reviews ALL

Well all I’d say is this is a fab hotel. Nice staff great bar and restaurant. Breakfast choice is exceptional something for all taste buds and fussy eaters. Great hotel for kids. Safe for kids to be in. Plenty of chill out seating areas upstairs also.

Dear MARK A. o.., Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our location perfect for your needs. It’s great to know that our friendly staff, bar, and restaurant met your expectations, and that our breakfast selection appealed to everyone in your group. We’re especially pleased that you felt our hotel is family-friendly and safe for children. Providing a comfortable and relaxing environment for all our guests is a priority for us. We hope to welcome you back soon for another fantastic stay! Best regards, Guest Experience Team.

Best hotel in Poznan

Customer review rating 5.0/5

Slaven Business - Confirmed reviews ALL

Perfect stay in nice hotel in Poznan. Well located, helpful and polite stuff, rich breakfast, well decorated rooms.

Dear SLAVEN G., Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a perfect stay at our hotel in Poznań. It’s great to know that you found our location convenient and that our staff was helpful and polite. We take pride in offering a rich breakfast and well-decorated rooms, so your compliments mean a lot to us. We hope to welcome you back on your next visit to Poznań! Best regards, Guest Experience Team

Disappointed by the Un-welcome Drink

Customer review rating 2.0/5

N. Solo - Confirmed reviews ALL

I recently stayed at Ibis Poznan as a Platinum member, and unfortunately, my experience was quite disappointing, especially regarding the treatment I received at the Winstone Bar. When I tried to redeem my welcome drink, which is a basic benefit of Platinum status, the staff lady rudely rejected my request, even though I provided the voucher number. She insisted that I needed a printed version, despite the fact that I had shown it digitally. I explained that there was a long line of about 20 people at reception, and I was not willing to wait another 30 minutes for a cup of tea, which was meant to be a simple "welcome drink." She dismissively walked away without offering any help or resolution, leaving me feeling that it was my problem to solve. This kind of treatment has left me unwilling to even ask for the welcome drink again during future stays. As a Platinum member, I expected a more hospitable experience, especially when comparing it to my other loyalty memberships. For example, with my VIP status at Radisson, achieved after just 20 nights, I enjoy full lounge access, including 3-course meals for two people and top-notch hospitality. The difference in service quality is clear, and this experience at Ibis Poznan was unfortunately far below expectations. I hope this feedback can help improve the experience for other Platinum members in the future.

Dear ALHARIRI N., Thank you for taking the time to tell us about your experience at the ibis Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As an All Accor Platinum member, you can always rely on our Guest Experience desk to look after the needs of our status guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Hotel at a great location in Poznan

TripAdvisor rating 5.0/5

henry17727 TripAdvisor review

It is a very modern, large (16 floors) hotel that combines Ibis and Novotel. The location is absolutely great. Because it is so tall you can see it once you make a few steps away from Poznan main railway/bus station. Takes about 10 minutes to walk there. It takes more less 15 minutes to get to Poznan Old Town. The rooms are clean and spacious. I have noticed that some reviewers were complaining about the noise from the trains but my room was quiet. Occasionally the reception desk was very busy.

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Other web-users rate our hotel

  • 746 reviews 8.5/10 Location
  • 828 reviews 7.5/10 Room
  • 664 reviews 9/10 Service
  • 15 reviews 8.8/10 WiFi
  • 518 reviews 9.1/10 Breakfast
  • 278 reviews 8.5/10 Cleanliness
  • 147 reviews 5.6/10 Value

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