Novotel Poznan Malta Hotel 3 stars

In my room was prepared special food for me - the one which I truly like - oranges and sweets. Room was quiet and clean. Night was very pleasant and reception team was very good. Breakfast was very good and bartenders are becoming friends.

I was looking for a place to stay overnight and have stayed in several Novotel's in past. I looked for a green location, thus Novotel Malta (as opposed Novotel Centrum where I have stayed before). The hotel was comfortable, rooms big enough, beds comfortable, sound isolation was good.

It was good. It's a pity we were not informed about discount for Malta Termy by a hotel staff (hotel and spa had a deal). But apart of it all ok. Afternoon menu for kids could be a bit more interesting with pancakes etc. But this is just because my son is a fussy eater. Breakfast was great. Staff friendly. Location great.

Good stay as usual, friendly staff, good service

Big improvement on reception where this time I had no issues with invoice - very professional. Room with air conditioning was very good (220). Nice view on the swimming pool. Room was very clean. I would like only to ask to improve the number of fruits in the bar as whenever I am present there is difficulty to make a full drink from freshly squeezed fruits. Last time it was half a glass from 1 greipfruit, and previous time it was half a glass from 2 oranges.

Hotel was super busy and didn’t prepared what I asked for in advance. However I asked at the reception for a quiet room and I have to say it night was fairly good.

Staff was excellent.Breakfast as well. The room though was terrible. -All over the carpet flakes that will not go off unless you replace the carpert. -Mold on the bathtab -Thin curtains on the window that will not prevent the sun light comming into the room. I was awake 5 o'clock every morning due to the bright light. -From the ventilation grid on the wall over the bed, I could hear crystal clear the coversations on the next room. Especially during the night. -The airconditioning was making noise in the middle of the night for 2-3 minutes. Like something is filling up. It was loud enough to wake you up. -I stayed for one week in the room and I got no room cleanning. Not even once.I had to buy myself toilpapers and shampoo. If you are not enetering the room bacuase of covid or whatsoever, make sure that you have provided enough for the whole accomodation not for two days.

Hotel was very nice beautiful location but we experience vary slow service in the restaurant not enough staff only one waitress and bartender were serving meals, management should hired more staff to serve guests it’s full season.

I got the room which was without air conditioning and with fan which was very loudly. I had to have it turned on whole night. Temperature in room was higher than on the corridor and outside in the morning. Please add air conditioning to this room or close it for booking during summer time because it is very difficult to rest in such a high temperature. Beside that breakfast was OK and freshly made greipfruit juice was very good.

For this price it is excellent hotel. Rooms are ok, breakfast are ok. One thing which is super is location - big park with place for kids, near Malta lake for those who like jogging, big swimming pool and gym nearby

Start from the beginning:checking in is always smooth and easy. Receptionists are very polite and professional. Always happy to help. Rooms always perfectly clean and smells lovely:) Service people are very kind and always smiling (especially Mrs Basia if I correctly remember the name) This is kind of place you want to stay and feel so welcome. Hotel is located next to the forest away from busy city - makes my stay very peaceful and relaxing. But also is very easy access to go to centre by trains. Breakfasts and dinners are like at my mama house:) just delicious- plenty of choice. Fully recommend!!

I liked my stay in the hotel but why do they use paper cups for tea/coffee. I think it would be better to have proper cups in the room. They forgotten to clean our room one day but when i went down to reception desk the guy there was very helpfull.

We spent our Easter break at the hotel. The hotel exceeded our expectations. Reception and cleaning staff were always very helpful and friendly. Varied selection of food for breakfast. In addition residents were able to obtain discount vouchers for use at the adjacent waterpark/pool-Termy Maltanskie. ZOO is 25 minutes walk away. Serviced by a variety of fast food delivery services.

We were attending the Olympic Hopes National Canoe Kayak regatta from Canada - this hotel was a 5 minute walk from the course. Breakfast buffet was plentiful, restaurant had a great menu and staff was very friendly. Hotel was clean and modern.

The acoustics in the hotel was a nightmare. You can hear everything: door open, door close, TV playing, running water, conversations, cough, steps and so on. In my case no sleep until almost 4 a.m. The bathroom can't wait a renovation and the sewerage odour is dominant. Very astonished at bar/restaurant price list, much higher than in hotels in Germany or France. Disappointed.