Novotel Poznan Malta Hotel 3 stars

This is my second stay in this hotel, and I enjoyed it again. The staff are very helpful. The hotel is quiet and set in beautiful parkland. And the buffet breakfast is great.

Good location, good breakfast, smell of cigarettes everywhere, needs revitalization, noisy.

As usually I stay at Novotel Malta and I am happy about the service in bar, breakfast and reception. Very appreciated room upgrade and welcome amenities. Fantastic. However this time I have one very important input. What I experienced at early beginning was a nightmare. Someone from the hotel got fantastic idea to create a smoking zone at the entrance of the hotel. Non-smokers, incl. me, we had to pass crowd of heavy smoking people and our clothes were stinky all the time. If idea maker is smoker, dont listen him/her next time. If it was non-smoker ask him/her to stay there next to smokers all day. I am curious how happy will be about stinky clothes. For me it is big No Go.

The room was not prepared for us. I had reservation for a double bed (king) with sofa. First we got the twin room. After claiming that we have got another with two queens for three people. A bit too small. Additionally the toiletries and a pillow was missing, which gives me an impression that that was not the room fir us either.

First of all i’d like to thank you all staff. All of them kind, helpfull and smiling all the time. However i can not say same feelings about building, room and room interiors. I guess the hotel never renovated. I have quite a lot experience with Novotel in Casablanca, Dubai, Bangkok etc. The room here more like an Ibis Hotel room (except size) I can easily say this was the worst Novotel i stayed ever. Frankly speaking other than the staff and bf there is nothing positively say about the hotel unfortunately.