Novotel Poznan Malta Hotel 3 stars

I have stayed at this hotel several times before, but this time I got room where the mattress was too hard and bendy. Couldn't sleep well at all.

perfect stay as always thanks to the Novotel Malta Poznan staff

Big and clean room, tasty food, helpful stuff, great localization next to Malta Lake, accept pet

This is my second stay in this hotel, and I enjoyed it again. The staff are very helpful. The hotel is quiet and set in beautiful parkland. And the buffet breakfast is great.

Good location, good breakfast, smell of cigarettes everywhere, needs revitalization, noisy.

As usually I stay at Novotel Malta and I am happy about the service in bar, breakfast and reception. Very appreciated room upgrade and welcome amenities. Fantastic. However this time I have one very important input. What I experienced at early beginning was a nightmare. Someone from the hotel got fantastic idea to create a smoking zone at the entrance of the hotel. Non-smokers, incl. me, we had to pass crowd of heavy smoking people and our clothes were stinky all the time. If idea maker is smoker, dont listen him/her next time. If it was non-smoker ask him/her to stay there next to smokers all day. I am curious how happy will be about stinky clothes. For me it is big No Go.

The room was not prepared for us. I had reservation for a double bed (king) with sofa. First we got the twin room. After claiming that we have got another with two queens for three people. A bit too small. Additionally the toiletries and a pillow was missing, which gives me an impression that that was not the room fir us either.

First of all i’d like to thank you all staff. All of them kind, helpfull and smiling all the time. However i can not say same feelings about building, room and room interiors. I guess the hotel never renovated. I have quite a lot experience with Novotel in Casablanca, Dubai, Bangkok etc. The room here more like an Ibis Hotel room (except size) I can easily say this was the worst Novotel i stayed ever. Frankly speaking other than the staff and bf there is nothing positively say about the hotel unfortunately.

Super

Warm rooms, friendly staff, good panoramic views, near to Termy Matlanskie. Would like to see improved short cut pathway to Termy Matlanskie

Stuff are amazing and very polite. Plenty of choice for breakfast. There is one thing what in my opinion will eventually stop people from coming. This Novotel is far from other Novotel standards. Rooms are dated compare for example to Novotel in city centre.

For this price it is excellent hotel. Rooms are ok, breakfast are ok. One thing which is super is location - big park with place for kids, near Malta lake for those who like jogging, big swimming pool and gym nearby

Start from the beginning:checking in is always smooth and easy. Receptionists are very polite and professional. Always happy to help. Rooms always perfectly clean and smells lovely:) Service people are very kind and always smiling (especially Mrs Basia if I correctly remember the name) This is kind of place you want to stay and feel so welcome. Hotel is located next to the forest away from busy city - makes my stay very peaceful and relaxing. But also is very easy access to go to centre by trains. Breakfasts and dinners are like at my mama house:) just delicious- plenty of choice. Fully recommend!!

I liked my stay in the hotel but why do they use paper cups for tea/coffee. I think it would be better to have proper cups in the room. They forgotten to clean our room one day but when i went down to reception desk the guy there was very helpfull.

We spent our Easter break at the hotel. The hotel exceeded our expectations. Reception and cleaning staff were always very helpful and friendly. Varied selection of food for breakfast. In addition residents were able to obtain discount vouchers for use at the adjacent waterpark/pool-Termy Maltanskie. ZOO is 25 minutes walk away. Serviced by a variety of fast food delivery services.