Novotel Poznan Malta

Novotel Poznan Malta 3 stars

Customer review rating (ALL Rating) 4.5/5 1,054 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Green recreational area of the city, aquapark close by

  • Outdoor swimming pool and fitness studio

  • 30 minutes' walk to the center, convenient tram transport

  • Restaurant with summer terrace in the garden

  • 4 fully equipped conference rooms

Hotel location

Novotel Poznan Malta

Termalna 5
61-028 Poznan
Poland

  • POZNAN OLD MARKET SQUARE:  8, 6 NOVOTEL

  • POZNAN RAILWAY STATION:  6 NOVOTEL

  • TRAM:  8 TERMALNA

  • By plane

    POZNAN LAWICA At 15km / 9.38 miles

  • By train

    POZNAN GLOWNY At 5km / 3.13 miles

GPS:52.407924, 16.97392

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO SQUARE LOUNGE BAR

NOVO2 restaurant is a bar and a restaurant - a great place to rela and to have social and business meetings. During the summer season, we invite guests to the restaurant garden.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Poznan Malta

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,054 reviews

TripAdvisor Rating  4.0/5  552 reviews

Overall satisfied

Customer review rating 3.5/5

Nick Business - Confirmed reviews ALL

+ very friendly staff + well located + breakfast times - rooms are very noisy - no room service

Dear Niklas D., We very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Room service is available at request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaudia Michalska Koordynator ds. rezerwacji / Reservations coordinator Novotel Poznań Malta

Decent hotel, but not special

Customer review rating 3.0/5

Peterh Families - Confirmed reviews ALL

The hotel looks like it might need some repairs. Not the Novotel standard you normally experience.

Dear PETRUS JOHANNES H., Thank you for taking the time to tell us about your experience at the Novotel Poznan Malta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klaudia Michalska Reservations coordinator Novotel Poznań Malta

Pleasant stay

Customer review rating 4.0/5

Mariusz K. Business - Confirmed reviews ALL

It was a brief, one night stay on a business trip. I appreciated that I could check in and out late. I know the hotel, stayed in Novotel Malta on multiple occasions in the past and always liked it. What I enjoyed most this time, however, was the breakfast. Perhaps I was just hungry, but somehow the experience felt better than ever :)

Szanowny Panie Mariuszu, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jest Pan zadowolony ze swojego pobytu i mamy nadzieję na kolejne spotkania :) Pozdrawiam serdecznie, Klaudia Michalska Dział rezerwacji Novotel Poznań Malta

Relaxing

Customer review rating 4.5/5

Lk Friends - Confirmed reviews ALL

Nice room, good breakfast, very good omelettes

Dear LIDIA K., We very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Poznań Malta Team

Very well located to the Therms pools

Customer review rating 3.5/5

Jerzy K. Friends - Confirmed reviews ALL

Very nice staff, place is clean, good for the weekend trip to Poznan

Dear JEZY K. KOTULSKI, We very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Z pozdrowieniami, Zespół Novotel Poznań Malta

Blisko term

Customer review rating 4.5/5

Piotr Business - Confirmed reviews ALL

Ok

Nice Accommodation, Nice Breakfast, shame about the Dinner service.

Customer review rating 3.5/5

Stephen Business - Confirmed reviews ALL

This hotel is situated in a convenient location with easy access to the Road network. I found the room to be very comfortable and to the Novotel standard you would expect. Overall the accommodation is good. The disappointing aspect of this Hotel is the Restaurant and Bar, the overall service from the staff is very poor, almost like they don't care about you as a customer. The food in general was very good, but the service in the evening lets the hotel down. Breakfast on the other hand is run by totally different staff who are always nice and friendly, happy to help and make a special omelette if you wish.

Dear Mr Stephen, Thank you for sharing your feedback to us. We are very sorry to hear that the dinner service did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Roland Ciesiółka F&B Manager

Old hotel with poor service

TripAdvisor rating 2.0/5

GuilhermeYN Business - TripAdvisor review

Unfortunately my experience wasn't the best. At the arrival I was checked in by a receptionist that had problem speaking english and when I arrived at my room I found food left on the fridge and some trash in the trash can. Overall I can say that this was one of the worst Novotel I've been as the service was not the best, plus the hotel itself that looks pretty old.

Friendly staff

Customer review rating 5.0/5

Daniel Families - Confirmed reviews ALL

Nice stay and one of the receptionist told stories about Poznań.

Szanowny Panie Danielu, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Poznan Malta. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Danuta Bąk-Marcinek Koordynator ds.Sprzedaży

good

Customer review rating 4.0/5

Pieter Business - Confirmed reviews ALL

reseption staff nice and good restaurant staff nice food good Bar very good staff Breakefast good and very nice staff location good close to centrum Poznan room clean ok bed good ok

Close to swimming pool and excellent gym

TripAdvisor rating 4.0/5

Pakulka Business - TripAdvisor review

For this price it is excellent hotel. Rooms are ok, breakfast are ok. One thing which is super is location - big park with place for kids, near Malta lake for those who like jogging, big swimming pool and gym nearby

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Agnieszka Powązka-Celer

I just love staying in Novotel Malta

TripAdvisor rating 5.0/5

Marta K Couples - TripAdvisor review

Start from the beginning:checking in is always smooth and easy. Receptionists are very polite and professional. Always happy to help. Rooms always perfectly clean and smells lovely:) Service people are very kind and always smiling (especially Mrs Basia if I correctly remember the name) This is kind of place you want to stay and feel so welcome. Hotel is located next to the forest away from busy city - makes my stay very peaceful and relaxing. But also is very easy access to go to centre by trains. Breakfasts and dinners are like at my mama house:) just delicious- plenty of choice. Fully recommend!!

nice stay

TripAdvisor rating 3.0/5

Odyssey39993919140 Families - TripAdvisor review

I liked my stay in the hotel but why do they use paper cups for tea/coffee. I think it would be better to have proper cups in the room. They forgotten to clean our room one day but when i went down to reception desk the guy there was very helpfull.

Denar Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylwia Kaczmarz Recpetion

Excellent

TripAdvisor rating 5.0/5

Freedom17722204765 Families - TripAdvisor review

We spent our Easter break at the hotel. The hotel exceeded our expectations. Reception and cleaning staff were always very helpful and friendly. Varied selection of food for breakfast. In addition residents were able to obtain discount vouchers for use at the adjacent waterpark/pool-Termy Maltanskie. ZOO is 25 minutes walk away. Serviced by a variety of fast food delivery services.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylwia Kaczmarz Reception

Great Stay - near Lake Malta

TripAdvisor rating 5.0/5

kayak_mom_Canada Families - TripAdvisor review

We were attending the Olympic Hopes National Canoe Kayak regatta from Canada - this hotel was a 5 minute walk from the course. Breakfast buffet was plentiful, restaurant had a great menu and staff was very friendly. Hotel was clean and modern.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Zespół Novotel Poznań Malta

A mistake

TripAdvisor rating 2.0/5

magdalena563 Solo travel - TripAdvisor review

The acoustics in the hotel was a nightmare. You can hear everything: door open, door close, TV playing, running water, conversations, cough, steps and so on. In my case no sleep until almost 4 a.m. The bathroom can't wait a renovation and the sewerage odour is dominant. Very astonished at bar/restaurant price list, much higher than in hotels in Germany or France. Disappointed.

Dear Madam, thank you for sharing your opinion with us. We are deeply sorry for all the noises that made your stay so uncomfortable. We are constantly working on modernizing our facility, so every single opinion is very valuable to us. In the future please let us know if you encounter any problems with your accomodatiions and I assure you that we will find an alternative soultion. Best regards, Novotel Poznań Malta team

Excellent

TripAdvisor rating 5.0/5

Daftbrummie Families - TripAdvisor review

Very good value for money. Clean and professional hotel. Staff were very pleasant, breakfast was good too. Great location for exploring make Malta and for visiting the Terry. We would definitely stay again.

Dear Daftbrummie, We very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Z pozdrowieniami, Zespół Novotel Poznań Malta

Novotel Malta

TripAdvisor rating 4.0/5

jillyshan Families - TripAdvisor review

Lovely stay here although air con is needed. The room are far too hot. !!! Swiming pool is great but cold but didn't Stop us going in and enjoying It. You won't get a better breakfast anywhere and staff were wonderful. Great location for The Thermie, which you must go to ...fabulous for all the family. Overall a great hotel.

Dear Sir or Madam, we very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, team Novotel Poznań Malta

Good location

TripAdvisor rating 4.0/5

Jarecki1971 Families - TripAdvisor review

Good location at Malta, reasonable breakfast, average room quality, no aircondition and poor ventilation. Good service at Reception large parking , nice pool, close to city center, surrounded by park.

Dear Sir, we very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, team Novotel Poznań Malta

Novotel Malta in Poznan

TripAdvisor rating 4.0/5

RichardE1967 Business - TripAdvisor review

This hotel is almost faultless. However, shockingly bad pillows - no improvement on a year ago, and no water in the room (a warm summer evening with no AC). The food here is astonishingly good - every meal I've had here was a real surprise. Someone can cook! Decor in the bedrooms is tired, but not scruffy or poorly maintained. Just dull and of another era. Why no socket by the bed to charge a phone?!

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