Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.6/5 2,584 reviews

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Ul. Jana Heweliusza 22, 80-890 GDANSK, Poland

Description

Hotel extras

  • Location in heart of Gdansk. Most beautiful views of city skyline.

  • Easy access from the hotel to airport and to the main business districts.

  • Unlimited buffet breakfast from 06:00 - to brighten up your morning

  • Secure, monitored hotel parking is available at an additional cost.

  • Modern conference facilities, unique design, functionality and style.

Our accommodation(s)

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Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Telephone
Fax +48 58 321 00 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,584 reviews

Customer review rating 4.5/5

Joanna S. Business - Confirmed reviews ALL

Hotel is nice and clean. Great location. Breakfast really good. Extremely nice staff:) The toiletries should be in the room. Asking for it and going to the reception is just disrespectful for the client.

Dear Joanna, thank you very much for taking the time to share your feedback and for giving us high rating 😊 We are delighted to hear that you enjoyed our location, the cleanliness of the hotel, the breakfast ☕🍳🥞 and the friendliness of our team 😊 At the same time, we sincerely apologize for the inconvenience regarding the toiletries. Your comment is very important to us, and we will review this issue with our Housekeeing and Front office Managers to ensure that in the future all Guests can enjoy a fully comfortable stay without needing to request such items. We truly appreciate your feedback, as it helps us improve and maintain the highest standards. We hope to have the pleasure of welcoming you back soon and providing an even more seamless experience. Kind regards, Aleksandra Guest Experience Manager

Customer review rating 4.5/5

Robert Z. Friends - Confirmed reviews ALL

Good class 4 star hotel in excellent location. Staff polite and helpful, rooms comfortable with great showers. Breakfasts more than adequate. Highly recommended

Dear Robert, thank you very much for your wonderful review and for rating your stay 9/10 😊 We’re delighted to hear that you had a very good three-night stay with us and that you appreciated our central location. It’s also great to know that our team made a positive impression – we truly value friendly and helpful service, so your kind words mean a lot to us 😊 We’re equally pleased that you found the rooms comfortable, enjoyed the showers, and that the breakfast ☕🍳🥞 met your expectations. Your recommendation is the best compliment we could receive, and we truly appreciate you taking the time to share your experience! We hope to have the pleasure of welcoming you back again for another great stay in the future 😊 Kind regards from Gdańsk 👋 Aleksandra Guest Experience Manager

Customer review rating 4.5/5

Ian C. Business - Confirmed reviews ALL

Very satisfied and good experience very accomodating for a slighly late checkout after a mid-night arrival.

Dear Ian, thank you very much for your wonderful feedback! 😊 We’re delighted to hear that you were very satisfied with your stay and had a good experience overall. It’s great to know that our team was able to accommodate your slightly late checkout after a late-night arrival – we always strive to be flexible and make our Guests feel comfortable, no matter the circumstances 😊 Your kind words mean a lot to us and motivate our team to continue providing excellent service. We hope to welcome you back soon for another enjoyable stay! Kind regards from Gdańsk ⭐ Aleksandra Guest Experience Manager

Customer review rating 4.5/5

James A. Solo - Confirmed reviews ALL

I really enjoyed my stay at the hotel. The room was clean and had everything that you needed. I stayed in a privilege room and had some free soft drinks too. The bathroom was also clean and the shower worked really well. Plenty of amenities around as well. Great location, hotel clearly visible across the city. Have already recommended the hotel to others.

Dear James, thank you very much for taking the time to share your feedback and for the high rating 😊 We are delighted to read that you enjoyed your stay and that the cleanliness of the room, bathroom comfort, and available amenities met your expectations 😊 We are especially pleased that the privileged room with complimentary soft drinks added value to your experience. It is also very rewarding to know that you have already recommended our hotel to others. We truly hope to have the pleasure of welcoming you again in the future! Kind regards from Gdańsk 👋 Aleksandra Guest Experience Manager

Customer review rating 4.0/5

Lars H. Couples - Confirmed reviews ALL

Short and nice one night stay, close to the main railway station, AirPort bus and to the old town

Dear Lars, thank you very much for your kind review and for the rating. We are pleased to hear that you had a short but enjoyable stay with us. It is great to know that you appreciated our convenient location, with easy access to the main railway station, the airport bus, and the Old Town area. We strive to provide comfort and accessibility for all our Guests, whether their stay is short or longer. We hope to have the pleasure of welcoming you again in the future. Kind regards, Aleksandra Guest Experience Manager

Other web-users rate our hotel

  • 1,109 reviews 9.6/10 Location
  • 1,203 reviews 7.8/10 Room
  • 1,186 reviews 9.5/10 Service
  • 16 reviews 8.7/10 WiFi
  • 682 reviews 9/10 Breakfast
  • 334 reviews 8.6/10 Cleanliness
  • 57 reviews 8.8/10 Bar
  • 7 reviews 10/10 Sustainability

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