Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,727 reviews

Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Eco friendly hotel, with Green Key and BREEAM In-Use certificates.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and wellness at Balinese Massage - relax after meeting or visiting.

  • A pet-friendly hotel that welcomes guests traveling with pets.

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to the WINESTONE bar and restaurant. Discover our dishes served on stone slabs, known as Les Planches, and enjoy a carefully selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,727 reviews

Customer review rating 3.0/5

Joshua K. Business - Confirmed reviews ALL

The overall stay was quite nice. However, due to the fact that the windows can not be opened and the airconditioning was not properly working (it is more like a light fan) it was really warm at night and bodering me while sleeping.

Customer review rating 4.5/5

Rene G. K. Business - Confirmed reviews ALL

staff, location and rooms perfect, parking perfect, breakfast perfekt,...

Dear Sir, Thank you very much for your wonderful feedback and perfect rating. I am truly delighted to read that your stay was perfect in every aspect — from our staff and location, to the rooms, parking, and breakfast. Such words are the highest reward for our entire team and a strong motivation to maintain and further improve the standards we strive for every day. We sincerely hope to have the pleasure of welcoming you back during your next visit to Wroclaw. We will do our best to make your next stay equally pleasant. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 5.0/5

Tyler G. Business - Confirmed reviews ALL

The room was spotless and had a wonderful view. All staff members were courteous and professional. The breakfast buffet was excellent. No complaints whatsoever.

Dear Sir, Thank you very much for taking the time to share such an excellent review following your stay with us. Our team is truly delighted to know that you appreciated our prime location, as well as the high level of service and quality of food. It is especially rewarding to know that your room met the highest standards of cleanliness and offered a beautiful view, contributing to a memorable experience. We are also very pleased that our team’s courtesy and professionalism made a positive impression throughout your stay, and that the breakfast buffet fully met your expectations in terms of variety and quality. Your kind words are a great motivation for the entire team, and we are very grateful for your perfect score and recommendation. We sincerely hope to have the pleasure of welcoming you back in the future. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 4.0/5

Nicholas B. Business - Confirmed reviews ALL

Central location and ok overall. Not sure about water dispensers in hallways. If late at night and no water available what to do! Room was quiet and ok

Dear Sir, Thank you for taking the time to share your feedback following your recent stay with us. I am pleased to know that you appreciated our central location, the cleanliness of the hotel, as well as the quiet atmosphere of your room. At the same time, we truly value your remarks regarding the water dispensers and breakfast selection. Please allow us to kindly mention that our Reception Team is available 24/7 and is always happy to assist our Guests in case of any difficulties with the water dispensers or their settings. Additionally, next to the carafes, we inform our Guests that bottled water can be provided upon request at any time without any problem. Your comments and also rating of other aspects of your stay in the details of the survey are very important to us and will certainly be taken into consideration as we continuously work on improving our Guests’ experience. We hope to have the pleasure of welcoming you again during your next visit to Wroclaw. We will do our best to make your next stay fully comfortable. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Customer review rating 5.0/5

Kim E. Couples - Confirmed reviews ALL

We checked in easily with warm and friendly staff. Our room was very comfortable. Fresh water is available on every floor. Breakfast was fabulous, great choice, something for everyone.

Dear Madam, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to know that you appreciated our convenient location and that the arrival process was smooth and welcoming, thanks to our team’s hospitality. It is also wonderful to know that you found your room comfortable and well-suited to your needs, and that the availability of fresh water on each floor added to your overall comfort. We are especially pleased that our breakfast selection made such a positive impression on you. Offering a varied and enjoyable start to the day is very important to us, so it is truly rewarding to know it met your expectations. We hope to have the pleasure of welcoming you back again in the near future. Kind regards, Marlena Miernik - Guest Satisfaction Manager

Other web-users rate our hotel

  • 1,078 reviews 9.5/10 Location
  • 1,106 reviews 8.3/10 Room
  • 1,045 reviews 9.6/10 Service
  • 15 reviews 9.9/10 WiFi
  • 796 reviews 9.6/10 Breakfast
  • 584 reviews 9.3/10 Food
  • 393 reviews 9.3/10 Cleanliness
  • 275 reviews 9.1/10 Vibe

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