ibis Styles Madrid Centro Maravillas 2 stars

Customer review rating (ALL Rating) 4.7/5 946 reviews

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Calle Manuela Malasaña 6, 28004 MADRID, Spain

Description

Hotel extras

  • Located in the heart of Madrid in the authentic Malasaña neighborhood.

  • 64 theater-inspired rooms. Bright and charming rooms; all outward-facing.

  • A few minutes' walk from the best restaurants and main tourist attractions.

  • Right next to the Bilbao metro stop and several public parking lots.

  • Buffet breakfast, free WiFi, 24-hour snack bar and luggage storage service.

Our accommodation(s)

Hotel location

ibis Styles Madrid Centro Maravillas

Calle Manuela Malasaña 6
28004 MADRID
Spain

GPS:40.428664, -3.703026

Telephone
Fax +34 911 08 58 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LUISA Y REGINA

Enjoy an unparalleled gastronomic experience, where our bar is at your disposal 24 hours a day to offer you the best of typical and authentic cuisine, accompanied by Gilda skewers and refined vermouths

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  946 reviews

Customer review rating 1.5/5

Alexander Y. G. Business - Confirmed reviews ALL

I still have not received my invoice despite multiple requests

Dear Customer, Thank you for taking the time to review us. We regret that your stay did not meet your expectations. Regarding check-in, we request all guests to provide a credit card as a guarantee for the room and payment. If the agency has not provided us with the payment details, we do our best to assist our guests through the process; however, ultimately, the payment must be completed. We understand your concerns and, of course, we offer our sincere apologies. We hope to see you again soon. Diego D. Front Office Manager

Customer review rating 4.5/5

Jean-christophe,henri,robert J. Couples - Confirmed reviews ALL

Not the most romantic but great hotel, new, clean and very friendly team

Hello! Thanks so much for your kind words! We’re thrilled you enjoyed your stay and found our location convenient. Our team loves making guests feel welcome. We hope to see you again soon for another great experience! Best regards, Diego D. Front Office Manager

Customer review rating 4.0/5

Julie D. H. Couples - Confirmed reviews ALL

Great location in good neighbourhood with many restaurants and shops nearby. Handy to the metro. The room was clean and comfortable. Not much in the room - kettle etc. We think tea and coffee may have been available downstairs but this wasn’t explained to us and there was no information on the hotel facilities in the room . The staff were very helpful and friendly and booked us an early morning taxi .

Dear Customer, First of all, thank you for taking the time to review your stay. In all our rooms, you can find a QR code providing information about the services included in the hotel, as well as the prices of the items available on our menu. We are delighted to hear that our staff made you feel at home, and we hope to welcome you again soon. Kind regards. Diego D. Front Office Manager

Customer review rating 2.0/5

Tingweiwei W. Families - Confirmed reviews ALL

Upon check-in, we discovered previous customers’ underwear in the toilet. I immediately informed the staff who promptly removed it from our room. I requested a new room due to concerns about the cleanliness of the original. However, he informed us that there weren’t any available. This solution seemed unsatisfactory. At the very least, he should have contacted the cleaners to have the room thoroughly cleaned.

Dear Customer, First of all, thank you for taking the time to review your stay. We sincerely regret what happened and offer our deepest apologies. These are situations that should not occur, and we fully understand the inconvenience caused. We hope you will give us another opportunity in the future. Kind regards, Diego D. Front Office Manager

Customer review rating 3.5/5

Aleksandre C. Families - Confirmed reviews ALL

No fresh vegetables at the breakfast. Olives, cucumber - is basic. Overall breakfast quality - good. Another point: room description should say that the room me and my son got (room 111) is more suitable for couples. The room is good, but we should know target audience for the room to make right choice.

Dear guest, Thank you for taking the time to review your stay. We understand your point of view regarding the breakfast options, but we believe that the service we offer includes a wide variety of foods, including vegetables, fruit and eggs. As for the room type, all rooms are suitable for use by all our guests. Thank you for your time. Kind regards, Diego D. Front Office Manager

Other web-users rate our hotel

  • 731 reviews 9.6/10 Location
  • 629 reviews 7.9/10 Room
  • 813 reviews 9.4/10 Service
  • 8 reviews 9.6/10 WiFi
  • 384 reviews 8.6/10 Breakfast
  • 371 reviews 7.2/10 Comfort
  • 265 reviews 8.9/10 Cleanliness
  • 190 reviews 9.1/10 Vibe

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