Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.4/5 1,944 reviews

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Description

Hotel extras

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

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Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,944 reviews

Customer review rating 3.5/5

Philip T. T. Business - Confirmed reviews ALL

Room was clean and comfortable. But I didn't buy any food as the options are limited and expensive. It was easier to go down to Lambton Quay or order in Uber Eats.

Hi Philip, Thanks for sharing your thoughts with us! I'm glad to hear that you found your room clean and comfortable, and I appreciate your feedback regarding our food options. We strive to provide a variety of dining choices, but I understand that sometimes it might feel limited. It’s great that you found convenient alternatives nearby. We hope to see you again during your next visit to Wellington! Thai Le Front Office Manager Novotel Wellington

Customer review rating 4.5/5

Deborah F. Business - Confirmed reviews ALL

Close to restaurants and shopping. It's always an easy place to stay.

Dear Deborah F., Thank you for your kind words regarding your recent stay at Novotel Wellington. We are delighted to hear that you enjoyed our prime location and found your experience to be convenient. We look forward to welcoming you back on your next visit. Best regards, Leigh Frame General manager Novotel Wellington

Customer review rating 4.5/5

Lynne F. Solo - Confirmed reviews ALL

Always enjoy my stays there

Hi Lynne, Thanks so much for your kind words! We're thrilled to hear you love our top location and find our beds fabulous. It’s wonderful to know our staff made your stay pleasant. We can’t wait to welcome you back for another enjoyable visit! Thai Le Front Office Manager Novotel Wellington

Customer review rating 2.0/5

Andrew B. Families - Confirmed reviews ALL

Housekeeping was very neglectful, didn't wash dirty glasses, didn't replenish toilet paper and forgot to leave bottled water every day of our stay....

Hi Andrew, Thanks for sharing your thoughts with us. I’m glad to hear you found our hotel comfortable, but I’m truly sorry that housekeeping didn’t meet your expectations during your stay. We strive for a high standard of service, and your feedback is valuable in helping us improve. I appreciate you bringing this to our attention, and I’ll make sure to discuss it with the team. Best regards, Thai Le Front Office Manager Novotel Wellington

Customer review rating 3.5/5

Yvonne M. Families - Confirmed reviews ALL

Polite staff, comfortable bed but as above the shower access was difficult. We would stay again but ask for a walk in shower.

Dear Yvonne M., Thank you for taking the time to share your feedback regarding your stay with us. It is gratifying to hear that you found our staff polite and your bed comfortable. I appreciate your comments about the shower access, and I encourage you to request a walk-in shower during your next visit to ensure a more enjoyable experience. We look forward to welcoming you back in the future. Thai Le Front Office Manager Novotel Wellington

Other web-users rate our hotel

  • 924 reviews 9.2/10 Location
  • 1,205 reviews 7.8/10 Room
  • 1,170 reviews 8.7/10 Service
  • 21 reviews 6.1/10 WiFi
  • 512 reviews 8.2/10 Comfort
  • 487 reviews 8/10 Cleanliness
  • 325 reviews 8.2/10 Breakfast
  • 247 reviews 5.2/10 Amenities

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