Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,166 reviews

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Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,166 reviews

Customer review rating 3.5/5

Nicholas C. Couples - Confirmed reviews ALL

The room felt like a 50/50 mix of modern vs normal. The shower screen door did not close , which resulted in a daily flood on the floor. No air conditioning & 1 small fan just didn’t cut 1 lift was out of order the entire stay. The Novotel brand has always been a cut above, unfortunately, not this time!

Dear Nicholas, Thank you for sharing your feedback regarding your recent stay. We apologize for the inconveniences you experienced with the shower door, ventilation, and the lift service. Your comments are valuable as they assist us in enhancing our facilities and services. We appreciate your loyalty to the Novotel brand and hope to provide you with a more satisfactory experience in the future. Goodbye, Novotel Edinburgh Centre

Customer review rating 5.0/5

Renee D. Families - Confirmed reviews ALL

We were welcomed with a little treat, the staff were always very helpful and efficient.

Dear Renee, Thank you for your kind words regarding our location, cleanliness, and the helpfulness of our staff. We are delighted to hear that you enjoyed your stay and appreciated the welcome treat. Your feedback is greatly valued. Best regards, Novotel Edinburgh Centre

Customer review rating 3.5/5

Richard B. Friends - Confirmed reviews ALL

We stayed at the Novotel Edinburgh centre for 3 nights in May. The stay was pleasant enough with the highlights being the breakfast, pool area and wonderful bar/breakfast staff. A few minor niggles like the access cards to the pool not working and the shower not draining properly were not addressed as well as they could have been. Overall a good stay.

Dear Richard, Thank you for sharing your experience at Novotel Edinburgh Centre. I am pleased to hear that you enjoyed our breakfast, pool area, and the service provided by our staff. However, I regret to learn about the issues you encountered with the pool access cards and the shower drainage. Your feedback is invaluable, and I will ensure that it is communicated to the relevant departments for consideration. We strive to provide a comfortable stay for our guests, and I appreciate your understanding. Best regards, Novotel Edinburgh Centre

Customer review rating 5.0/5

Adele S. Couples - Confirmed reviews ALL

Amazing from start to finish, food was great, leisure facilities were outstanding

Dear Adele, Thank you for your positive feedback. We are delighted to hear that you had an excellent experience and enjoyed our food and leisure facilities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 3.5/5

Aileen R. Couples - Confirmed reviews ALL

Your sink etc for the bathroom is in the room. There was no parking, they apparently offer 50% off at the local carpark. But it was only a very small discount. There was only one lift working while we were there which made things very slow. But room was comfortable.

Dear Aileen, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the comfort of the bed and the unique bathroom layout, though we regret any inconvenience caused by the parking situation and the lift service. Our intention is to provide a satisfactory experience, and we understand that these aspects may have impacted your visit. Your insights are valuable as we strive to enhance our services. Goodbye, and best regards, Novotel Edinburgh Centre

Other web-users rate our hotel

  • 2,179 reviews 9.2/10 Location
  • 2,724 reviews 6.9/10 Room
  • 2,345 reviews 8.4/10 Service
  • 20 reviews 6.5/10 WiFi
  • 1,366 reviews 8.5/10 Breakfast
  • 1,124 reviews 7.6/10 Cleanliness
  • 700 reviews 7.8/10 Pool
  • 492 reviews 5/10 Value

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