Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,294 reviews

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Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,294 reviews

Customer review rating 4.0/5

Ben I. Solo - Confirmed reviews ALL

Hotel was clean and room was great

Dear Ben I., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found your room comfortable and our hotel clean. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Amanda M. Families - Confirmed reviews ALL

Fab location for mum/daughter trip and you don’t have to travel far to get stunning views of Edinburgh Castle

Dear Amanda M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found your room to be lovely. It is wonderful to know that your trip with your mother was enjoyable and memorable. Best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Darren T. Couples - Confirmed reviews ALL

Friendly hotel with great amenities

Dear Darren T., Thank you for your kind words regarding our location and amenities. We are pleased to hear that you found our hotel friendly and well-situated for your visit to the Royal Mile and Castle. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

Anabella L. Friends - Confirmed reviews ALL

Some of the team was very kind and helpful. Other members were not as accommodating. When I went down for breakfast, the employee made me feel uncomfortable about the fact that it wasn't included in my stay and that I was paying for it -- I had no issue paying at all, but they kept looking at me as if it was a strange arrangement. Before traveling here, I also tried to shift my dates. The hotel was willing to accommodate and even offered a 100 pound food stipend to be kind; all that was left was for the third-party travel agency to comply. The third party travel agency did not comply; upon learning this, the hotel pulled the 100 pound food stipend and created a condition that it was only for me if I moved my hotel dates, which was surprising to read and unfortunate to learn.

Dear AnaBella L., Thank you for taking the time to share your experience at Novotel Edinburgh Centre. We are pleased to hear that you found your stay comfortable and appreciated the kindness of some of our team members. I would like to address your feedback regarding the breakfast experience. We aim to provide a welcoming atmosphere for all our guests, and I regret that the interaction you had did not reflect our standard of service. Your comfort during your stay is paramount to us. Regarding the food stipend, I understand your disappointment with the change in conditions. Our intention was to accommodate your needs as best as possible, and I apologize for any confusion caused by the involvement of the third-party travel agency. We strive to work collaboratively with our partners to ensure a seamless experience for our guests. Thank you once again for your feedback. We hope to welcome you back in the future for a more enjoyable stay. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

Heather H. Families - Confirmed reviews ALL

Had a great stay lovely hotel. Helpful and courteous staff. My only criticism is no wash hand basin or sanitizer for hand hygiene in toilet.

Dear Heather H., Thank you for your positive feedback regarding your stay and our attentive staff. I appreciate your suggestion about hand hygiene facilities in the restroom, and I will ensure this is considered as we continually seek to enhance our guest experience. Best regards, Novotel Edinburgh Centre

Other web-users rate our hotel

  • 2,156 reviews 9.1/10 Location
  • 2,667 reviews 6.8/10 Room
  • 2,296 reviews 8.3/10 Service
  • 23 reviews 6.8/10 WiFi
  • 1,306 reviews 8.4/10 Breakfast
  • 1,148 reviews 7.6/10 Cleanliness
  • 716 reviews 7.6/10 Pool
  • 599 reviews 7.3/10 Food

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