ibis Sydney Thornleigh 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,110 reviews

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Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • 105 guest accommodation rooms with 4 accessible rooms on the ground floor

  • On-site car parking available for short or long stays

  • Close to public transport links between Thornleigh, Hornsby and Sydney City

  • Enjoy the exclusive "Sweet Bed by ibis" for a great night's sleep

Our accommodation(s)

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Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120 THORNLEIGH
Australia

GPS:-33.727829, 151.083694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,110 reviews

Customer review rating 4.0/5

John C. Solo - Confirmed reviews ALL

It would be great if you could have a small microwave oven in the rooms.

Dear John, Thank you for your kind feedback and for choosing ibis Sydney Thornleigh. We’re delighted to hear that our team made a positive impression and that you enjoyed your stay. We appreciate your suggestion regarding having a microwave in the room and understand how convenient this would be. Unfortunately, for fire safety reasons, we’re unable to provide microwaves in our guest rooms. We sincerely appreciate your understanding. Thank you again for sharing your feedback and for your support as an ALL Accor member. We look forward to welcoming you back to ibis Sydney Thornleigh for another enjoyable stay. Warm regards, The Team at ibis Sydney Thornleigh

Customer review rating 4.0/5

Jessica L. Families - Confirmed reviews ALL

All gd except kettle was dusty

Dear Jessica, Thank you for sharing your feedback following your family stay at ibis Sydney Thornleigh. We’re delighted to hear that you found our location convenient and your stay comfortable. Thank you also for your kind comments about our team. However, we sincerely apologise that the kettle was dusty and that our cleanliness did not fully meet your expectations. Your feedback has been shared with our housekeeping team to reinforce the importance of attention to detail and maintaining our cleanliness standards. We appreciate your support as an ALL Accor member and hope to have the pleasure of welcoming you and your family back for an even better experience in the future. Kind regards, The ibis Sydney Thornleigh Team

Customer review rating 5.0/5

Nicole K. Couples - Confirmed reviews ALL

Excellent for our overnight stay..nice staff..didn't really like having to pay for overnight parking..room clean amenities great...perfect for what we needed

Dear Nicole, Thank you for your lovely review! We're delighted to hear that you and your partner enjoyed your overnight stay at ibis Sydney Thornleigh, especially that you found our beds the comfiest you've ever experienced in a hotel! It's wonderful to know that you appreciated our friendly team, clean rooms and amenities. We also appreciate your feedback regarding the overnight parking charges and understand that this can be a consideration when choosing where to stay. Your comments are valuable to us. Thank you for your kind words and for recommending us so highly. We hope to have the pleasure of welcoming you both back for another comfortable and relaxing stay soon! Warm regards, The Team at ibis Sydney Thornleigh

Customer review rating 4.0/5

Barbara C. Couples - Confirmed reviews ALL

The bathroom needed some attention as shower screen squeaked terribly. Door into bathroom also noisy. Bed always comfortable but could have done with a blanket for warmth.

Hi Barbara, Thank you for your feedback and for choosing to stay with us again. We’re glad you enjoyed our convenient location, comfortable bed and good value. We’re sorry, however, about the noisy bathroom fittings and the lack of an extra blanket. We also apologize that the usual welcome water and drink benefits were not offered at check-in. We appreciate you bringing these matters to our attention, as your comments help us improve. We hope to welcome you back to ibis Sydney Thornleigh for a more comfortable stay next time. Warm regards, ibis Sydney Thornleigh

Customer review rating 5.0/5

Robert M. Couples - Confirmed reviews ALL

Overall very good except the breakfast

Hi Robert, Thank you for your feedback and for your continued support as an ALL Gold member. We’re glad you enjoyed your stay overall, but we’re sorry the breakfast experience didn’t meet your expectations. We understand how disappointing it is to find food running low and staff cleaning up before the advertised closing time. We’ll share your comments with our team to help us improve. We also appreciate you letting us know about the floor cleanliness. We hope to have the opportunity to welcome you back for an even better stay next time. Warm regards, ibis Sydney Thornleigh

Other web-users rate our hotel

  • 425 reviews 8.9/10 Location
  • 834 reviews 6.1/10 Room
  • 703 reviews 8.8/10 Service
  • 7 reviews 6.2/10 WiFi
  • 442 reviews 5.2/10 Cleanliness
  • 235 reviews 7.4/10 Value
  • 159 reviews 7.3/10 Breakfast

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