ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.7/5 807 reviews

Best price
guarantee
ibis Newcastle - Image 1
ibis Newcastle - Image 2
ibis Newcastle - Image 3
ibis Newcastle - Image 4
700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

Equipped with the new Sweet Bed by ibis, the room offers everything you need for a comfortable stay: 2 single beds, modern design, tea and coffee making facilities and flatscreen TV. Up to 2 adults and 1 child. No rollaway.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Equipped with the new Sweet Bed by ibis, the room offers everything you need for a comfortable stay: 1 king-size bed, modern design, tea and coffee making facilities and flatscreen TV. Up to 2 adults and 1 child. No rollaway.

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 98 rooms
  • 4 rooms for people with reduced mobility
  • 98 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Outdoor parking
  • Private
  • 54 parking spaces
  • Parking opened 24/7

  • Parking pricing: 15.62 € 25 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Hummingbirds Restaurant and Bar

Non contractual photo

Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday Closed
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Resident s can relax in Ibar at any time of the day or night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  807 reviews

Customer review rating 0.5/5

Craig W. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Mark K. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Robyn V. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Selwyn T. Solo - Confirmed reviews ALL

Dear Selwyn, Thank you for your wonderful review! We’re delighted to hear that you found our staff helpful, your room comfortable, and our location convenient for the price. Your kind feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Neil L. Couples - Confirmed reviews ALL

Dear Neil, Thank you for your lovely review! We’re delighted to hear that you had a very enjoyable stay and appreciated our convenient location close to the light rail. We truly appreciate your feedback and look forward to welcoming you back again soon! Warm regards, Nancy Talbot Assistant Manager

Customer review rating 4.5/5

Mark K. Business - Confirmed reviews ALL

Front office staff were very helpful and managed to solve all my problems

Customer review rating 3.0/5

Robyn V. Business - Confirmed reviews ALL

First thoughts when I walked in smells damp and mildew. The cabinet holding the fridge was disgusting and gross and water damaged and really need replacing. Just a shelf next to the bed instead of on both sides of the bed where it’s accessible for two people. No hairdryer as stated in the bathroom, light fittings not working. As I said rundown and old needs upgrading severely and with the price of money that they get for the tiny room, they should be able to afford an upgrade. Looks good on the outside.

Customer review rating 4.5/5

Selwyn T. Solo - Confirmed reviews ALL

Excellent helpful staff. Comfortable room and well located for the price.

Dear Selwyn, Thank you for your wonderful review! We’re delighted to hear that you found our staff helpful, your room comfortable, and our location convenient for the price. Your kind feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Neil L. Couples - Confirmed reviews ALL

Very enjoyable

Dear Neil, Thank you for your lovely review! We’re delighted to hear that you had a very enjoyable stay and appreciated our convenient location close to the light rail. We truly appreciate your feedback and look forward to welcoming you back again soon! Warm regards, Nancy Talbot Assistant Manager

Customer review rating 2.0/5

Daniel N. Families - Confirmed reviews ALL

Run down hotel with ceilings covered in dust. Probably time for a decent clean

Dear Daniel, Thank you for sharing your feedback. We sincerely apologise that the cleanliness and condition of the hotel did not meet your expectations. We take your comments seriously and will bring this to the attention of our housekeeping team to ensure greater attention is given to cleanliness and detail. We appreciate your feedback as it helps us identify areas for improvement. Warm regards, Nancy Talbot Assistant Manager, Ibis Newcastle

Customer review rating 2.0/5

Shane A. Couples - Confirmed reviews ALL

Very convenient location, car park a big plus. But booked a Queen bed and got 2 singles - not ideal. No water in the room - just glasses and the bathroom tap.

Dear Shane, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our convenient location and found the car parking a great benefit. However, we sincerely apologise that your bed arrangement did not match your booking preference and for the disappointment regarding the in-room water. We understand how important these details are to a comfortable stay, and we appreciate you bringing them to our attention. Your feedback will be shared with our team as we continue to improve our guest experience. We hope to welcome you back again in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Adrian C. Business - Confirmed reviews ALL

Staff were awesome to deal with very friendly and professional. hotel was situated close to everything i required. the room however (324) wasn't as advertised. it seemed quite small and there wasn't a lot of room to store clothing & luggage . the cabinetry where the fridge was looked like it had sustained previous water damage as the wood was quite swollen and damaged

Dear Adrian, Thank you for your kind comments about our team. We’re delighted to hear that you found our staff friendly and professional and enjoyed our convenient location. However, we’re sorry that room 324 did not meet your expectations in terms of size, storage space, and the condition of the cabinetry. We appreciate you bringing these concerns to our attention, and we will pass your feedback on to our management team for review. Thank you for your valuable feedback, and we hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Jeff S. Solo - Confirmed reviews ALL

It was very comfortable

Customer review rating 2.0/5

Naived M. Business - Confirmed reviews ALL

The experience was average at best. Issues with the room ensuite which led to a change of room mid stay due to no maintenance crew being available. Guest inconvenience wasn't factored into.

Dear Naive M., Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. We sincerely apologise for the issues you experienced with your ensuite and the inconvenience caused by having to change rooms during your stay. We understand that this disruption, particularly when maintenance support was unavailable, would have been frustrating. We also regret that the inconvenience you experienced was not adequately recognised or addressed at the time. Your feedback has been shared with our team as we review how we respond to maintenance issues and better support our guests when unexpected disruptions occur. We appreciate your feedback and hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

Balkrishna K. Business - Confirmed reviews ALL

Everything was good overall, though the bed would have been better with a mattress protector.

Dear Balkrishna, Thank you for your feedback. We’re pleased to hear you enjoyed your stay overall. We appreciate your suggestion regarding a mattress protector and will certainly take this on board as we continue to improve our guest experience. We hope to welcome you back again soon. Warm regards, Nancy Talbot, Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Darrell F. Solo - Confirmed reviews ALL

was good once the problems were sorted out. ROOM 1. .... looked over carpark at back, turned on tv which was faulty, so I reported to staff and got moved to front with more interesting view. ROOM 2. ... opened door to find it occupied, back to reception locked myself out of room 1 with bags ......... ROOM 3 half an hour later with bags in arms, was fine. night got better from there. room was cool overnight, no adjustment on temp. conclusion good staff who fixed the problems eventually. WI-FI wanted all my details less a DNA sample to access it (room number should have been enough) so I REFUSED to use it. ....... would I stay there again. ......... yes.

Dear Darrell, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that, despite the issues you experienced on arrival, our team was able to resolve them and that your stay improved from there. We sincerely apologise for the inconvenience caused by the faulty TV, the room allocation issue, and being locked out while moving between rooms. We understand how frustrating this must have been, particularly while carrying your luggage, and we appreciate your patience while our staff worked to put things right. We’re also sorry that the Wi-Fi access requirements did not meet your expectations. We’ll pass your comments on to the relevant team for consideration. It’s great to hear that you found our staff helpful and that you would stay with us again. We truly appreciate that, and we hope to welcome you back for a smoother and more enjoyable experience next time. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 1.5/5

Graham W. Business - Confirmed reviews ALL

holes in the sheets. a very dated room. furniture had heavy water damage. The elevator was struggling.

Dear Graham, Thank you for taking the time to share your feedback. We’re very sorry that your stay did not meet expectations. We apologise for the condition of the sheets and furniture, and we understand your disappointment with the dated presentation of the room. Your comments regarding the water damage have been noted and will be raised with our maintenance team. We also take your concerns about the elevator seriously and will ensure these are followed up appropriately. We appreciate you bringing these issues to our attention, as feedback such as yours helps us identify areas where improvements are needed. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 2.5/5

Tianjie L. Solo - Confirmed reviews ALL

I confirmed with the front desk the night before that my checkout time was 2:00 PM. When I came back to my room at around 1:00 PM, the staff had already entered the room and started cleaning. My personal items had also been packed into my suitcase. I felt quite uncomfortable because I was still within my confirmed checkout time. I also did not receive any phone call, email, or message before the staff entered the room or moved my things. I had a similar issue at The Brighton Hotel Sydney on 5 September. I had also confirmed a 2:00 PM checkout, but I received an email around 12:00 PM asking about checkout. At least that time, the staff did not move my personal items and waited until we came back at around 1:00 PM. I hope Accor can improve the communication between the front desk and housekeeping, especially when a late checkout has already been confirmed.

Dear Tianjie, Thank you for taking the time to share such detailed feedback. We sincerely apologise for what occurred during your stay. We understand how uncomfortable and concerning it would have been to return to your room before your confirmed 2:00 PM checkout time and find that housekeeping had entered and begun cleaning, particularly when your personal belongings had also been packed. This should not have happened, and we are very sorry that you were not contacted before your room was accessed or your belongings moved. We completely understand your concerns and appreciate you bringing this matter to our attention. Your comments regarding communication between the front desk and housekeeping are particularly valuable. We will share this feedback with the relevant teams to reinforce the importance of clearly communicating confirmed late checkouts and ensuring that rooms are not serviced or belongings handled before the agreed departure time. We also appreciate you highlighting your previous experience at The Brighton Hotel Sydney. Your feedback provides an important reminder of how clear communication can prevent unnecessary inconvenience for our guests. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a more seamless experience in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

Susanne G. Families - Confirmed reviews ALL

I have stayed at Newcastle Ibis several times for my visits to family in the area. It is convenient and clean. I feel secure within the premises and know the area around this establishment quite well, so finding services is relatively easy to source.

Dear Susanne, Thank you so much for your kind and thoughtful review. We’re delighted to hear that you’ve enjoyed your stays with us at ibis Newcastle and that you continue to find the hotel convenient, clean, and welcoming. It’s wonderful to know that you feel comfortable and secure during your visits and that being familiar with the surrounding area makes your stays even easier. We’re especially pleased that Nancy made such a positive impression. We’ll be sure to share your lovely comments with her. Thank you for choosing to stay with us whenever you visit family in the area. We truly appreciate your continued loyalty and look forward to welcoming you back to ibis Newcastle again soon. Warm regards, Derry Lucas Ibis Newcastle

Customer review rating 4.0/5

David P. Solo - Confirmed reviews ALL

The property is located well in regards to the nice waterfront which has been gentrified. CBD is close as well as the tram to the beach. Short walk to Newcastle train interchange. Which can be handy if you need that. I was in town to meet a friend for a catch up at Queen Sreet Wharf. A lazy 2km along the waterfront walkway near by the hotel. There are some supermarkets and fast food places a short walk away from the property. Also some good restaurants and coffee places along the waterfront only a few hundred metres away. I also walked less than 1km away to the Newcastle Fish cooperative and purchased some oysters and Balmain bugs. Look up those yummy things. Okay that’s the location. The room is comfortable enough and compact and the same as every other RED Ibis. You know what you are getting. The window didn’t open at all as it was locked. I studied all of the building and that appeared standard. Unlike some other Ibis properties that I have stayed in. So subsequently, that made my room smell like an autopsy. Every time over the two days that I stayed I would notice the outside smell which deteriorated to dank bad body odour previously trapped inside my room. Sorry Ibis. Just telling it like it is. But do remember this if you are booking a room where there is zero outside air ventilation. Remember I said autopsy. Hotel do not give me some cheap response. Staff. Really great. Friendly efficient female staff member upon check in Thursday 24/9/26 I went to the front bar/adjoining front desk. I was there to see if I could get a bucket of ice for a bottle of wine that I wished to chill rapidly. This was 8pm. The young male at the front desk appeared to be a rookie. Another female employee was walking out of the building to finish her shift. She overheard my conversation with the young man. She recognised the fact that the young man didn’t know much about hotel facilities and had offered me a coffee cup full of ice. She reentered the building. She could have kept walking. She went into the back room and obtained a brand new bucket and some ice. She walked out and then finished her shift. She didn’t have to do that. So yeah long winded. Take away the putrid smell of my room and the place was sensational.

Dear David, Thank you for taking the time to share such a detailed and candid review. We genuinely appreciate the feedback, both positive and negative. We’re pleased to hear that you enjoyed our location and found it convenient for the waterfront, CBD, beach tram, Newcastle Interchange, restaurants, cafés and the Fish Co-op. It sounds like you made the most of your time in Newcastle, and we’re glad the location helped make catching up with your friend at Queen Street Wharf easy. We’re also very happy to hear your comments about our team. The story about our staff member returning after she had finished her shift to organise a proper ice bucket is exactly the kind of care and initiative we value. We’ll make sure your recognition is passed on to the team. However, we’re genuinely sorry about the unpleasant odour you experienced in your room. We understand that this had a significant impact on your stay, particularly over two days, and we certainly don’t want our guests to have that experience. Your comments regarding the lack of outside-air ventilation and the resulting smell have been noted and will be raised with our maintenance and management teams for investigation. Thank you for being direct about the issue rather than simply overlooking it. We appreciate that, despite this problem, you found the staff, location and overall property to be positive. We hope you’ll consider staying with us again, and if you do, we would be very happy to assist in ensuring you have a much more comfortable experience next time. Thank you again for the honest feedback.Thank you for taking the time to share such a detailed and candid review. We genuinely appreciate the feedback, both positive and negative. We’re pleased to hear that you enjoyed our location and found it convenient for the waterfront, CBD, beach tram, Newcastle Interchange, restaurants, cafés and the Fish Co-op. It sounds like you made the most of your time in Newcastle, and we’re glad the location helped make catching up with your friend at Queen Street Wharf easy. We’re also very happy to hear your comments about our team. The story about our staff member returning after she had finished her shift to organise a proper ice bucket is exactly the kind of care and initiative we value. We’ll make sure your recognition is passed on to the team. However, we’re genuinely sorry about the unpleasant odour you experienced in your room. We understand that this had a significant impact on your stay, particularly over two days, and we certainly don’t want our guests to have that experience. Your comments regarding the lack of outside-air ventilation and the resulting smell have been noted and will be raised with our maintenance and management teams for investigation. Thank you for being direct about the issue rather than simply overlooking it. We appreciate that, despite this problem, you found the staff, location and overall property to be positive. We hope you’ll consider staying with us again, and if you do, we would be very happy to assist in ensuring you have a much more comfortable experience next time. Thank you again for the honest feedback. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

Andrew L. Solo - Confirmed reviews ALL

Nice budget friendly stay in central Newcastle

Dear Andrew, Thank you for your kind feedback. We’re delighted to hear you enjoyed your budget-friendly stay and found our central Newcastle location convenient. We appreciate you choosing to stay with us and hope to welcome you back again soon. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 3.0/5

Grant D. Solo - Confirmed reviews ALL

Room was suitable and service good however parking cost was not expected in Newcastle

Dear Grant, Thank you for your feedback. We’re pleased to hear that you found the room suitable and our service to be good. We’re sorry that the additional parking cost was unexpected and appreciate you sharing your concern. We hope to have the opportunity to welcome you back again in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

David R. Friends - Confirmed reviews ALL

I had a wonderful stay at Ibis in newcastle for the 2days l stayed.

Customer review rating 1.5/5

Allen S. Couples - Confirmed reviews ALL

Trades people working all day in the room above us so requested a change of room.

Other web-users rate our hotel

  • 590 reviews 8.6/10 Location
  • 1,026 reviews 5/10 Room
  • 733 reviews 7.6/10 Service
  • 15 reviews 5/10 WiFi
  • 611 reviews 3.2/10 Cleanliness
  • 489 reviews 4.6/10 Comfort
  • 254 reviews 6/10 Value
  • 230 reviews 1.9/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Newcastle Hotels