ibis Alicante 1 star

Customer review rating (ALL Rating) 4.3/5 923 reviews

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ibis Alicante - Image 1
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Calle Belgica, 3A, 03008 ALICANTE, Spain

Description

Hotel extras

  • 10 minutes from the airport and free parking subject to availability

  • The best beaches within 5 minutes by car or bus

  • Bring your pet! Dog beach 2 km by car (pets welcome; 9 euros supp./night)

  • All the info on Instagram @IBISALC

  • VB Space + IFA Congress event area

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 2 single beds

Photo out of - Room with 2 single beds

Equipped with 2 single beds (31.5" x 79") for maximum comfort. The room includes a SmartTV, air-conditioning in summer & heating in winter, full bathroom and free WIFI. Perfect for work or to unwind.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

With 2 single beds and bunk beds for maximum comfort, LCD TV, air conditioning in summer and heating in winter, plus a private bathroom. With free WIFI, it's also perfect for working or relaxing.

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Accessible room, with the new Sweet Bed by Ibis. This practical, cozy room has all you need: a comfortable bed, desk, Internet, wooden floor, TV with the best channels and accessible bathroom with shower.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with a 63" x 79" (160 cm x 200 cm) Sweet Bed by ibis for maximum comfort. The room includes a Smart TV, air conditioning in summer and heating in winter, a full bathroom and free WiFi.

Max. number of persons
2
Area
From 14 m² / 150 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Alicante

Calle Belgica, 3A
03008 ALICANTE
Spain

GPS:38.312964, -0.517409

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 79 rooms
  • 3 rooms for people with reduced mobility
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

Business

One Meeting room

  • On site
  • Enclosed outdoor parking
  • Private

Security

  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

IBIS KITCHEN

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

With grilled fish and meat, enjoy a dinner that delights the senses. Snacks available round the clock

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  923 reviews

Customer review rating 4.5/5

Jenny P. Couples - Confirmed reviews ALL

Dear Jenny, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis hotel alicante very soon! Sincerely, @ibisalc

Customer review rating 3.5/5

Simon C. Solo - Confirmed reviews ALL

Dear simon Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 5.0/5

Svitlana N. Families - Confirmed reviews ALL

Dear We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 1.0/5

Peter P. Couples - Confirmed reviews ALL

Dear peter Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 5.0/5

Hunter D. Couples - Confirmed reviews ALL

Dear We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Dear Jenny, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis hotel alicante very soon! Sincerely, @ibisalc

Customer review rating 3.5/5

Simon C. Solo - Confirmed reviews ALL

The elevator didn’t work which made getting 2 bags upstairs more difficult than it should have been.

Dear simon Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 5.0/5

Svitlana N. Families - Confirmed reviews ALL

Good service, I liked the room—very comfortable. Thank you.

Dear We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 1.0/5

Peter P. Couples - Confirmed reviews ALL

lift not working for 2 days. I arrived only for 1 night with dog but had to pay for 2 nights. walls door to bathroom terrible condition.

Dear peter Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 5.0/5

Hunter D. Couples - Confirmed reviews ALL

All perfect.

Dear We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 4.5/5

Giacomo R. Couples - Confirmed reviews ALL

I got what I paid for, extremely professional this days.

Dear Giacomo We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 2.0/5

Jakub M. Couples - Confirmed reviews ALL

The hotel is situated in area near airport what is a plus. You can get there by C-6 Bus In around 10 minutes. That's where the travel advantages end. When you would like to leave hotel and get to Alicante there is a bus stop nearby what is kind of cool, but the C-6 Bus that should be stopping there is not stopping (it already is overcrowded from the airport so it just passes by). So we ended up taking Uber after two busses passed by. If somehow the bus stops then you have to pay 4,70 euro for each person which is way more expensive than normal bus. Additionally if you would like to go somewhere from the hotel by foot, then the closest restaurants are located around 30 minutes from the hotel. So If you don't want to rent a car then avoid this hotel. If you rent a car what I did, the hotel has free parking and a lot of free spaces. That's actually nice. Talking about food I used some ibis hotels in the past so I was expecting GREAT breakfast! But in this ibis hotel breakfast is very very poor. There is nothing hot/warm to eat. Ony warm thing you can eat there is cereal and toasts. Not much to choose from, after two days I was so bored with this food. The only good thing I can say about the staff that was so lovely and helpful! The room was also good with a/c and it was clean.

Dear Jakub M., We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Christine W. Couples - Confirmed reviews ALL

We were pleasantly surprised with our stay at the Ibis Alicante. It was excellent value for money. There are 2 hotels on site, the Ibis and the budget Ibis. We stayed at the Ibis. The hotel was very clean and well looked after. The room was lovely, clean and had everything we needed. It was also very cool which was amazing during 36°c heat! Cleaners came in when we were out and replenished our towels, bedding and cleaned up beautifully. The staff were wonderful and very helpful. The food and drinks is were good and reasonably priced. If you are looking for somewhere in the center and everything in walking distance this is not the place for you. However, if you don't mind getting on a bus or in a taxi, there is a bus stop just outside and it is a 10 minute journey into Alicante centre. Airport is a 15 minute taxi ride away. Do note, there is no direct access to the beach anywhere near the hotel, but as I said, the beaches and centre are only a 10 minute bus ride away.

Dear Christine We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 4.0/5

Andrea B. Couples - Confirmed reviews ALL

After a bad experience at another hotel in Alicante city center, I booked this hotel at the last minute, and it completely saved the situation. It is affordable, conveniently located near the city center, and exactly what you would expect for the price. Don’t expect a luxury hotel, but it is comfortable, practical, and offers fair value for what you pay. Overall, I had a good experience and would recommend it to anyone looking for an economical place to stay near central Alicante.

Dear Andrea We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 2.5/5

Gheorghe N. Families - Confirmed reviews ALL

Room smell like sewage, toilet door impossible to be closed without strong force or noice

Dear Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 3.0/5

Philip F. Solo - Confirmed reviews ALL

The guy on the reception on my arrival, spoke good English, just a shame the didn’t teach him people’s skills, he was so rude.

Dear Philip F Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 4.0/5

Noeleen M. Families - Confirmed reviews ALL

We stayed one night after a late flight arrival. The room was comfortable and we could get food til 11 and drinks til 12am. Sat outside and enjoyed the warm evening.

Dear Noeleen We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 4.0/5

Abderrahmane D. Families - Confirmed reviews ALL

Just ok

Dear Abderrahmane We very much appreciate your comments regarding your stay at the ibis hotel Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @ibisalc

Customer review rating 1.5/5

Juan A. T. B. Couples - Confirmed reviews ALL

experience was poor. I didn't like the bathroom, it is ok when you are in a caravan, not for a real hotel.

Dear Juan A. Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Aryadhatu D. Couples - Confirmed reviews ALL

The air conditioner is not cool enough. Location is far from city and beaches. The room is clean.

Dear Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, @ibisalc

Customer review rating 4.5/5

Bernell B. Families - Confirmed reviews ALL

Satisfactory stay. Welcome not effusive but professional. Helpful to have receptionists who spoke English as our Spanish is limited. Bonus to have free parking.

Customer review rating 4.0/5

Mark F. Couples - Confirmed reviews ALL

From someone who works in this industry I felt that some of the customer service was lacking especially at the Cafe/Bar, I stood waiting for 12 minutes waiting to order a drink whilst all the staff where at the back door chatting and I presume smoking, everyone is entitled to a break but maybe stagger them so the customer is not waiting

Dear Mark Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.0/5

Maria A. V. C. Couples - Confirmed reviews ALL

In a hot weather, no car is the worst location ever. Just one bus each 40’ to drive you to the closest beach or city centre. Also, not particularly clean, got a torn towel and the bench in the bathroom was disgusting.

Dear Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 1.5/5

Marshall C. Couples - Confirmed reviews ALL

Room was dark, slippery shower, no kettle or tea making facilities, no mini fridge, no water . Restaurant only opened at 19.30 . and not the best food.

Dear Thank you for taking the time to tell us about your experience at the ibis hotel Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Tegan W. Couples - Confirmed reviews ALL

Good location, staff not as friendly as at other Accor hotels I have stayed in and no extra information given. Easy check in and out and Breakfast was excellent. Room was good.

Dear Thank you for taking the time to share your feedback. We hope to welcome you back to ibis hotel alicante very soon! Sincerely,

Other web-users rate our hotel

  • 586 reviews 7.7/10 Location
  • 767 reviews 6.8/10 Room
  • 715 reviews 8.3/10 Service
  • 20 reviews 7.5/10 WiFi
  • 370 reviews 6.7/10 Cleanliness
  • 307 reviews 6.4/10 Breakfast
  • 278 reviews 7.4/10 Value
  • 22 reviews 4.8/10 Bar

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