ibis Alicante Hotel 1 star

Value, good service close to Airport.

The hotel was easy to find, with very pleasant staff, was super clean and Covid safe.

Agradable

I really enjoyed the breakfast buffet and I like this hotel because it is pet friendly. I also liked the room . Everything was just perfect for me .

It’s good experience

Stayed for one night on this occasion. Hotel room spacious and very clean and had many of the facilities I required. Checking in and out was easy. Staff were friendly, efficient and helpful. The stay more than met my expectations and I would certainly use the hotel again.

If travelling to or through Alicante we never fail to stay at this hotel. So convenient for the airport (5 minutes by car or taxi) and an easy journey into the city centre. The hotel is perfectly presented and are fortunate to ha e great staff! Highly recommended

A standard IBIS hotel outside the city but at a low price which gives value for money. The staff is very friendly and helpful. Standard rooms. Breakfast is good and price is low compared to many other hotels.

Our flight arrived late in Alicante. After picking up a rental car it was a quick and easy drive to the hotel. Plenty of free parking. Late evening supper is available. Continental breakfast included. Good value.

From check in to check out everything was fabulous. The team at Ibis Alicante are excellent. Nothing was too much trouble and we were made to feel very welcome. Our room was comfortable, clean and well serviced daily. The restaurante was brilliant and the food in the evening was always good with something for everyone. Breakfast was plentiful and varied. Thank you Ibis Alicante

Nice and friendly staff; very good breakfast; quiet at night; a clean and a very decent hotel; stayed there for one month and was not disappointed in any respect. It was a real pleasure. Will repeat for sure.

We needed a hotel for one night in Alicante this was perfect a clean functional room with a lovely sea view with parking and on the bus route for the city and the breakfast was lovely plenty of choices

I had chosen to check in on line and understood I should just be able to show the bar code and be issued with a key but unfortunately that was not the case. I tried to explain what I expected but eventually I found out (after a lot of distress from both sides) that that system was not available in the Alicante Ibis. This is something that has to be sorted out as your system should not be offering that system if it’s not available. I really didn’t need the stress and I suspect neither did the reception staff!!!

I will be posting a detailed review alongside with pics, docs etc on TA, but can someone contact me from Accor to know my detailed ordeal? This is my 1st ever negative comment! My original reservation wasn't tracked, 2nd one I made wasn't tracked either until it was but then I was denied check in as payment 'deposit' showed 0 balance. I reserved at a neighboring hotel (B&B), & when I was about to move there, the receptionists at Ibis Alicante asked me to hold as now they seems to be compelled to check with their central services. They confirmed that the money was deducted from my account (for the 2nd reservation no news about the 1st) & gave me the key to get into my room. But I had reserved (paid in advance) a room already by then & was told by the staff that my reservation is nonrefundable (so if I decided to stay at B&B) I will have to loose my money at Ibis. I went to B&B, they understood the whole situation, co-operated, refunded by amount! All this took 10 min. I came back to the Ibis Alicante & got into my room past mid-night only (i had urgent 2-hours work to submit to DOE). The total time-lost because of this was a 3 hours. I missed my Magreb prayer because of this & I am deeply saddened by that eternal loss! I am short on words describing my feelings to this. My perception of Ibis changed forever & I won't be selling that to anyone any longer.

Extremely bad location, one bus by dozens minutes, no working A/C, any restaurant or convenience store or even vending machine around the place. Despite to check-in online a day before we need to wait in the recetion desk 10 minutes because of recetionist phone call (5min) and sececond standard check in (5min). There was one electric plug out of order in our room and the next day one phone was uncharged ... before of 6h journey. I'm a regular costumer of AH but this hotel is the place that I can highly NOT recomend!