Mercure Benidorm 4 stars

Customer review rating (ALL Rating) 4.6/5 3,000 reviews

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Description

Hotel extras

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

Our accommodation(s)

Hotel location

Mercure Benidorm

AVENIDA DE PANAMA 5
3502 BENIDORM
Spain

GPS:38.539803, -0.136522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,000 reviews

TripAdvisor Rating  4.5/5  617 reviews

Certificate of excellence 2025

A beautiful hidden gem hotel ❤️

TripAdvisor rating 5.0/5

heslopn89 TripAdvisor review

Location of the Mercure is hidden up a short side street and what a gem of a find. This hotel is full of a Mediterranean feel and the fresh beautiful aroma filled the hotel throughout. Hotel is very spacious, 3 lifts, gym, pool and beautiful stocked gardens/grounds, sunbeds are privately set out and xtra is the Balinese beds. The rooms are spacious, beds & pillows are very comfortable, immaculately clean, plenty of seating to relax, fabulous views, showers were very powerful and constantly hot. The food was amazing, plenty choice, well presented and so much choice from breakfast to evening meal. The hotel had a lovely welcoming feel. All staff are very friendly and attentive. Brenda met us each meal time with a pleasant smile. Carlos greeted us on reception and offered complimentary drinks. The hotel is within walking distance to New Town and 5 mins walk to shops/bars/ sea front. I would highly recommend and will be returning. We stayed for 4 nights and is well worth the money we paid.

Dear Helospn89, Thank you so much for taking the time to share such a wonderful and detailed review. We are truly delighted to read that you discovered Mercure as a hidden gem and that you enjoyed our Mediterranean atmosphere, our spacious facilities, gardens, and Balinese beds. It is fantastic to know that the comfort of the rooms, cleanliness, views, and dining experience all exceeded your expectations. We are also glad you appreciated our location and found it convenient for exploring the New Town, shops, bars, and the seafront. Your kind words about our team mean a lot to us. We will be sure to pass on your compliments to Brenda and Carlos, who will be thrilled to know they helped make your stay even more special. We very much look forward to welcoming you back again soon for another memorable stay. Kind regards,

Customer review rating 5.0/5

Tracy A. W. Couples - Confirmed reviews ALL

Great hotel and staff, had a higher room floor which had great views .

Customer review rating 5.0/5

Shirley M. C. Solo - Confirmed reviews ALL

The hotel was beautiful and clean .Every member of staff was very friendly and helpful you felt they wanted you to enjoy there company while we was there We where made to feel very welcome Thank you very much for a very enjoyable stay

Customer review rating 5.0/5

Angela J. Families - Confirmed reviews ALL

The Mercure Hotel is a little hidden gem. From the moment we arrived, Carlos gave us a warm welcome, and offered complimentary drinks on arrival. The hotel has a lovely inviting Mediterranean feel to it, and the aroma of the hotel was beautiful, which stayed around throughout the whole hotel. All Staff were very attentive and friendly. Immaculately clean hotel, plenty of rooms/ seating for relaxing and comfort. All staff were very approachable and pleasant, and nothing was too much trouble. The dining room served every food imaginable, with a good display, and the choice was impeccable. No one should ever be short of choosing a dish suited to their diet. The rooms were all spotless, cleaned every day with new towels and bedding. The shower was perfect, hot and powerful. Towels were of a very decent size which is a real bonus. The beds were very comfortable and the pillows were perfect. The hotel is tastefully decorated, with lots of tropical plants and Palms, and the outside area is very private, lovely secluded sunbathing areas, with Balinese beds(at an xtra charge) which added to the grounds. The pool isn’t large but that wasn’t a problem to us, it was still nice to look at. This hotel is only about 5 mins walk to the Poniente Beach and close to shops/supermarkets/ cafe bars. This hotel was the best hotel I’ve ever stayed in while visiting Benidorm. I cannot recommend this hotel enough and would definitely return back one day. Room 604 - pool view.

Customer review rating 5.0/5

Paul W. R. Families - Confirmed reviews ALL

Very nice staff and nice n clean room and foyer. Great variety of breakfast and dinner. Very satisfied

Dear Paul W., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

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