Mercure Benidorm

Customer review rating (ALL Rating) 4.6/5 2,450 reviews

Best price
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Mercure Benidorm - Image 1
Mercure Benidorm - Image 2
Mercure Benidorm - Image 3
Mercure Benidorm - Image 4
, 3502 BENIDORM, Spain

Description

Hotel extras

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

Our accommodation(s)

Hotel location

Mercure Benidorm

3502 BENIDORM
Spain

GPS:38.539803, -0.136522

Telephone
Fax +34 965 85 28 50

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,450 reviews

TripAdvisor Rating  4.5/5  343 reviews

Certificate of excellence 2024

Nice Hotel

TripAdvisor rating 4.0/5

Hayley S Families - TripAdvisor review

Lovely modern hotel with great choice at breakfast and very helpful staff at reception and in the bars and restaurants.Lots of shops and restaurants nearby and short walk to the beach. Room very spacious comfy bed with lots of good lighting. Our room had a huge balcony. This was deluxe double. I thought the towels could have been bit better quality very thin. Slippers and robes provided in our room which is a nice touch. Fridge and nespresso coffee machine in room. Steamer and hair dryer also provided. Pool and gardens lovely but very shaded in places and unfortunately the same old reserving of sun beds and no one on them for hours and hotel not enforcing the rules a sign on each sunbed is not enough they are just ignored especially in high season. Staff need to remove towels after 30mins. No one uses the cabanas as they are extra cost they could be removed and used for more regular sunbed space. It’s definitely a very nice hidden gem in Benidorm as I had read on other reviews. The pizza place attached to the hotel is amazing and the staff who work there.

Lovely hotel

TripAdvisor rating 4.0/5

fishbowl5 TripAdvisor review

We enjoyed a week here and booked it based on the pictures of the pool and gardens, plus the note that it wasn't suitable for stag and hen groups. The trees and plants help screen surrounding buildings and create relaxing areas to sit in. Two or three groups of hen and stags arrived towards the end of our stay and two were quite noisy around the pool and shouting from balcony to balcony/pool. I'm not sure what can be done about such bookings and they didn't seem to 'read the room' in that it was clearly a chilled, like-minded clientele staying. A few more sunbeds would be good but we found the garden chairs comfortable enough to sit in, read and relax if no sunbeds were available. I believe the day beds had two options, one was 100 euros for the day but this included 80 euros of food and drink. Our room was quiet and clean, with efficient air con and blackout curtains. We reported a small issue with the ceiling fan before we went out one evening and said it wasn't urgent, however it had been rectified by the time we got back so that was good. I must mention Sonia and another colleague in the morning restaurant team. Sonia was extremely kind and efficient and we found all other staff we encountered to be smartly dressed and helpful. Breakfast was good, we wish we had taken the half board option and will if we visit again. 10 minutes walk to the old town and efficient taxis to the new town, reception phoned for taxis for us and they were outside within minutes. We used 'Benidorm Seriously' website for their what's on guide and would recommend visiting at least one of the rooftop bars, such as at the Queens Hotel in the old town (walk into the bar, go to the lift at the back). All in all we'd return to the Mercure and would recommend it for single travellers or couples.

Beautiful hotel in a great location

TripAdvisor rating 5.0/5

Kimberley M TripAdvisor review

Beautiful, peaceful hotel in a great location. We stayed in a deluxe room which was lovely and a great size. The bed was the most comfortable ever and great black out curtains. We really liked the shaded areas around the pool and the way the loungers were arranged which gave a bit of privacy. Only issue we experienced was our aircon breaking which we needed to chase up 3 times before getting fixed. We will definitely be back.

Pretty, sophisticated Hotel

TripAdvisor rating 4.0/5

Jayne W TripAdvisor review

Set amongst the business of bustling Benidorm, this Hotel has a lovely, chilled, sophisticated vibe. Pretty as the pool area was, we were never able to get a sunbed and parasol, so too hot for us to sit. Food, a bit samey, but very good. Drinks rather expensive, and they ran out of vodka one day!, and could not offer an alternative. Standard rooms, clean and airy but extremely snug! However, overall impressed and would stay again.

Well located, clean.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Two nights to meet up with family who were staying in Benidorm for the week.

Dear Suzanne J., We very much appreciate your comments regarding your stay at the Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,154 reviews 8.6/10 Location
  • 1,800 reviews 7.6/10 Room
  • 2,240 reviews 8.7/10 Service
  • 16 reviews 8.6/10 WiFi
  • 1,067 reviews 8.2/10 Amenities
  • 1,049 reviews 8.5/10 Breakfast
  • 959 reviews 7.3/10 Comfort
  • 938 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.