Name: Mercure Benidorm | Exclusive hotel in Benidorm | LCAH - ALL
Address: AVENIDA DE PANAMA 5, BENIDORM, 3502, ES
Telephone: +34965852850
Rating: 4.6

Mercure Benidorm

Hotel for travellers looking for local and authentic experiences

Mercure Benidorm is the most innovative hotel in Benidorm. Its Malaspina restaurant s groundbreaking gastronomy. In Playa de Poniente, the quietest area, 15 minutes from Playa de Levante or 10 minutes from Balcon del Mediterraneo. Spacious, bright rooms, exclusive penthouses and duplexes that will transport you to the main Mediterranean ports. Gardens with swimming pool, pool bar, gym and the best team.

Mercure Benidorm is ideal to discover the best parts of Benidorm, visit the quiet Poniente Beach or the lively Levante beach and discover the old town, its beautiful churches and lanes, stopping to Taste its famous tapas. The famous Balcón del Mediterranean or Mirador del Castillo is not to be missed on your visit to Costa Blanca, best views of Mediterranean, Benidorm Island and city Skyline.

Benidorm is a favorite Costa Blanca destination for its pleasant year-round climate, long sandy beaches and great rice dishes/paellas. The nightlife caters for all tastes and never ceases to amaze.

Welcome to Mercure Benidorm, ideal for discovering Benidorm and Costa Blanca. My team and I are looking forward to recommending the best places for an unforgettable stay and greeting you with our smiles.

Hotel Management

Hotel extras

Next to Poniente Beach and Balcón del Mediterráneo
Pool with chill-out area and pool bar
Malaspina Restaurant: groundbreaking dining experience
5 minutes walk to the beach
Spacious Mediterranean gardens and gymnasium

Our accommodation(s)

Room

Standard room with terrace

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Joinable bed(s)
Views: Garden View
Most of the accommodation: Terrace

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Room

Privilege Room with Terrace

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Terrace

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Room

Standard with large terrace

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View or Pool side
Most of the accommodation: Terrace

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Room

Deluxe room with terrace

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Terrace

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Room

Open Sky Suite with attic terrace with sea views

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View or Hills view or Sea side
Most of the accommodation: Terrace

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Room

Duplex with king-size bed and XL terrace

2 pers. max
71 m² / 764 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Duplex or Terrace

See availabilities

Hotel location

Mercure Benidorm

AVENIDA DE PANAMA 5
3502 BENIDORM
Spain

GPS:38.539803, -0.136522

+34 965 85 28 50

ALICANTE TERM RENFE

Railway station

Access: 44 km / 27.34 mi 40 min drive

ALICANTE

Railway station

Access: 44 km / 27.34 mi 40 min drive

Sierra Helada Natural Park

Mountain

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Near the property

Car park

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 50 m² / 538.195 sq ft
Maximum seats capacity: 55
Maximum capacity for banquets: 4

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 3,131 reviews

Sarah A. M. H. Couples - 3/28/2026 Confirmed reviews ALL

Everything exceeded expectations, location was less than 5 minutes walk to seafront but so peaceful and quiet when lying by the pool. Lovely service from reception, restaurant bar. We told the cleaner we didn’t need the room making up every day but she insisted on coming in sprucing up and leaving fresh towels each day. Small selection of tea and coffee in the room but we had brought our own coffee and herbal teas. Fridge useful for storing milk we bought in supermarket 40 m away. Buffet breakfast was superb couldn’t fault in anyway. We ate at the hotel one evening and chose the buffet option lots of choice and shoe cooking of a fish and meat option if required. The best bit though was the masssge from Marianna. Best we have ever had, we felt 20 years younger after and she sorted a neck problem that several nhs vists couldn’t. Standard trims have sun on balcony all morning g while upgraded rooms get sun all afternoon. You won’t regret staying here

Dear Sarah H., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Karen M. Couples - 3/28/2026 Confirmed reviews ALL

The hotel was very comfortable and clean. Some staff where very friendly and helpful while some others where ignorant especially the bar staff. We where dissatisfied with the bar running of alcohol beverages for three days during our stay and no attempt to restock the bar was made until a booked delivery arrived. Food was cold on the evening meals even though staff stired this regularly to prevent it looking dried out. Needs improvement but overall really enjoyed our stay away and would return but on a bed and breakfast not half board.

Dear Karen M., Thank you for taking the time to tell us about your experience at Mercure Benidorm. I am sorry to hear that some aspects of your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Richard W. D. Couples - 3/27/2026 Confirmed reviews ALL

Lovely Hotel, good location short walk to beach bars and shops. Very clean with modern decor. Nice bar & lounge area inside and lovely gardens and pool area. Decent selection of food for Breakfast and evening meals (half board) Smart modern rooms with good comfortable bed, safe and fridge all pool facing. Staff were very friendly and helpful. Would definitely stay here again!

Dear Richard D., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yin W. C. C. Couples - 3/27/2026 Confirmed reviews ALL

We received a warm welcome from the Reception. Room is clean and comfortable. Food is good.

Dear Yin C., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David K. S. Solo - 3/27/2026 Confirmed reviews ALL

I have stayed with you before at this property, and had no problems, but for some reason , this time I had to ask a number of time to have my room cleaned. Even when they did clean it, the complimentary tea/milk was not renewed.

Dear David K. S., Thank you for taking the time to tell us about your experience at the Mercure Benidorm. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,