Mercure Benidorm 4 stars

Customer review rating (ALL Rating) 4.6/5 3,021 reviews

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Description

Hotel extras

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

Our accommodation(s)

Hotel location

Mercure Benidorm

AVENIDA DE PANAMA 5
3502 BENIDORM
Spain

GPS:38.539803, -0.136522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,021 reviews

Customer review rating 5.0/5

Monique M. R. Friends - Confirmed reviews ALL

Staff was Amazing from the moment we arrived

Dear Monique R., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Virginia M. O. Friends - Confirmed reviews ALL

Good overall. Only lost points on food. We decided to eat dinner at hotel one night and because we had two people with intolerances, couldn't eat from rather peculiar menu and had to pay E28 each for tapas. Disappointing for the price! Far too much re charge.

Customer review rating 5.0/5

Anne K. K. Couples - Confirmed reviews ALL

Room was clean, breakfast delicious and very friendly staff.

Dear Anne K., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Darren F. M. Friends - Confirmed reviews ALL

Nice hotel in a quieter area of Benidorm, very close to the beach, which is a real selling point. The design is lovely – modern, clean, and stylish – with plenty of comfortable seating areas both inside and outside. The rooms are excellent: spacious, clean, and well maintained. We had a deluxe room with a large terrace, which was great. Housekeeping is outstanding and one of the hotel’s strongest points. Overall, the staff are polite and helpful. My only real reservation concerns the buffet restaurant. The food selection is limited and disappointing. Much of it was dry, overcooked, and appeared to have been left out for some time. The dishes didn’t seem coordinated – there was little that naturally went together. The service in the buffet restaurant is also lacking. You are given a bottle of water on arrival and, unless you actively go to the bar to order and pay for drinks yourself, that is generally the last interaction you will have. It’s a shame, as I spoke to several guests who had eaten in the buffet once or twice before deciding to dine out for the remainder of their stay. That says a lot. I travelled as part of a group, including my mother who has mobility issues, so dining in the hotel would have been ideal for us. Instead, most of the group chose to eat out every evening. The hotel itself has a lot going for it, but the buffet experience would make me hesitate about staying again. Mercure can – and should – do better than this.

Customer review rating 5.0/5

Elizabeth J. M. Business - Confirmed reviews ALL

Pleasant staff, perfect rooms

Dear Elizabeth M., Thank you again for sharing your experience at Mercure Benidorm with us. We hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 1,330 reviews 9.1/10 Location
  • 1,981 reviews 7.8/10 Room
  • 2,474 reviews 9/10 Service
  • 11 reviews 8.5/10 WiFi
  • 1,170 reviews 9/10 Breakfast
  • 1,091 reviews 8.1/10 Amenities
  • 1,011 reviews 7.8/10 Comfort
  • 888 reviews 9.2/10 Vibe

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