Mercure Benidorm

Breakfast- freezing cold beans,food has just been left there for a couple of hours basic breakfast. The lounge chairs very uncomfortable, the pool music on repeat from a CD drove me insane. The pool isn't big enough for the size of the hotel. No actvities in the evening. The drinks menu is very over priced! Some of the staff are very rude... the rooms are very small and a weird lay out..good points the cleaners are very good!

The Deluxe room was far from it. The bed angled at the window, so it was a trial to get round. The chairs on the terrace were very heavy and uncomfortable. All the chairs in all areas of the hotel were very low and I never found 1 that I could sit on all week. The strange light fixture in the bedroom that you banged your head on was very annoying. Car parking 2 floors down in the dark and dingy car park not on the hotel grounds was not what we expected when I asked to park at the hotel as we are elderly. All in all a very disappointing experience of a very expensive 4 star hotel.

Hotel, Mercure is a contemporary smart, fabulous hotel with a touch of luxury in all departments. When we stay there, we feel relaxed and special.. professional staff that cater for all your needs Will recommend 100 %

Please clean stains on carpet in corridors on level 1,2,3 Also get the cleaner to hoover corridors as it was never done last week and it needed it. Pool/garden area beautiful, food very good, staff very friendly and helpful. Keep the good work up

First impression...this is a very stylish hotel Bauhaus inspired chairs, a Rietveld 'Z' chair, Brauer loungers mixed with rustic raffia loom chairs. All impractical just try sitting on them. Look good but useless. Form follows function...not here. Room small and basic. Breakfast usual boring fare totally uninspiring. With two of the most frustrating coffee dispensing machines ever makes breakfast a forgettable experience. For Pete's sake Mercure Benidorm invest in some coffee machines that work efficiently. Staff OK.