Mercure Benidorm

I have just stayed for four nights at Mecure Benidorm and it was the best hotel I have stayed at (and I have been quite fortunate that I have been to a few). I came on my first solo holiday and was so pleased with my stay. The hotel is very clean and modern and I love how many plants and trees they have everywhere. I know Benidorm has a party stereotype but as this hotel is based in old town, there wasn’t many of the stereotypical Benidorm lot around as it looks like they stay 10/15 min drive away. I had a standard hotel room and it was lovely. Huge TV, great wifi (I was on the 8th floor so pretty far from reception), comfy bed. All the balconies overlook the pool. The hotel is in a great location, it’s 5 minutes from a beach, there’s a pharmacy opposite and a couple of supermarkets nearby. Those who are picky eaters, Burger King is a couple of minutes walk and McDonald’s and KFC is about 20 mins. As someone who isn’t as adventurous, some of the food for dinner wasn’t my cup of tea but the food options change daily. I found breakfast to be better. But there was lots of options for cold food like bread, salad, cheeses, etc. I noted that a young man called Ali who works there was super friendly. He really made me feel welcomed and I noticed that quite a few people would have proper conversations with him, which is nice to see. Everyone working there was friendly but Ali in particular stood out. The pool is lovely with sun loungers surrounded. I liked that they have strategically put bushes between some to give some privacy. One thing that did annoy me was I put my towel on my sun-lounger and I went to walk literally 100 steps to reception to speak to them and I got told by the pool boy that I couldn’t reserve a lounger, which I understand and completely support, however there was a lot of other people round the pool who would put towels on theirs and the next sun-lounger to reserve the lounger next to them for someone who wasn’t even there. One day three people next to me put towels down and left for two hours but I got told off for leaving my towel on mine for a minute. I just thought that was singling me out and unfair as straight after, others would reserve for their friends and family but I couldn’t do it for myself. That’s the only thing I really didn’t like because I thought it was unfair. Despite this, I would highly recommend Mecure Benidorm and would absolutely come back for another stay.

What a fabulous hotel! All the rooms overlook the pool and the gorgeous natural gardens. By natural I mean that the trees and other vegetation are well established and are consequently home to numerous song birds which serenade you throughout the day. The pool is gorgeous with shallow steps at each end. All around are strategically placed sun beds with lovely soft seating with the garden planting giving a certain amount of privacy. Our room was a privilege room and was very spacious with everything you could need. My only criticism would be that although there is plenty of storage, there is nowhere to hang a dress. But that's but a minor detail. The food is inspirational and the breakfast 'spread' is amazing. The best I have ever seen. There are various other menus available throughout the day and it was noticeable that the locals use the restaurant as a lunch venue. Obviously proves its worth. The location is so good, just a short walk to Poiniente beach and just a little further to the Old Town. A bit of a hike to the strip but possible. If not its only a €8 - €10 for a taxi. There are supermarkets close by and a pharmacy opposite the hotel who speak English, so no problem there. Last but by no means least. The staff are fabulous. All the staff we came in contact with were exceedingly helpful, friendly, courteous and very professional. We did suffer an electricity outage whilst we were there, but the staff went out of their way to make sure that there was still breakfast for everyone. It may not have been quite as much as usual but we still got fed and the staff did there best to make sure we were all OK. Nothing is too much trouble and they always seem so happy. All in all a great oasis of calm in bustling Benidorm, that we will certainly return to.

1 weeks stay in April, room a little small, food served cold on occasions, hotel and surroundings very good

Quick easy check in and check out, clean property with ample towels in room

We had an amazing stay at the hotel the rooms were great and the staff were fantastic especially the servers around the pool (edu) will definitely go back