Mercure Benidorm 4 stars

Customer review rating (ALL Rating) 4.7/5 3,497 reviews

Best price
guarantee
Mercure Benidorm - Image 1
Mercure Benidorm - Image 2
Mercure Benidorm - Image 3
Mercure Benidorm - Image 4
AVENIDA DE PANAMA 5, 3502 BENIDORM, Spain

Description

Hotel extras

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room with Terrace

Photo out of - Privilege Room with Terrace

Our privilege room has a large terrace (5 m²) overlooking the pool, full bathroom & 55" TV. VIP reception: tea set, Nespresso coffee machine, bathrobe & slippers.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Printer

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View
  • Most of the accommodation: Terrace
See availabilities

Opt for the 2nd-floor standard room with large terrace, with sun loungers, overlooking the pool. Full bathroom, bathrobe and slippers, 49" TV, welcome kit (coffee, tea, bottle of water). Pets not allowed.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our deluxe room has a living area, large terrace (10 m²) with pool view, full bathroom 55" TVs. VIP reception: tea set, Nespresso coffee machine,bathrobe & slippers.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Printer

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy our penthouse and terrace with great views. Queen-size bed, 49" TV, Nespresso machine, VIP reception, bathrobe & slippers. If available, use Balinese bed during stay. Pets not allowed.

  • Views:

    Garden View or Hills view or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Printer

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Large duplex (732 ft²) and 215 ft² terrace. Lower floor: Lounge & bathroom. Upper floor: bedroom (King bed) & bathroom. Nespresso, minibar, VIP welcome, robe & slippers. Balinese beds on request. No pets.

  • Views:

    Garden View

  • Most of the accommodation:

    Duplex or Terrace

Max. number of persons
2
Area
From 71 m² / 764 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Printer

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Benidorm

AVENIDA DE PANAMA 5
3502 BENIDORM
Spain

GPS:38.539803, -0.136522

Telephone
Fax +34 965 85 28 50

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 186 rooms
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
  • 186 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Spanish
  • French
  • Italian
  • Dutch

Reduced mobility Facilities

Elevator to all floor

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Concierge

  • Concierge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

One Meeting room

Well-being

outdoor pool

  • Outside
  • On site

Fitness center

  • On site
  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 17.00 € 17 EUR Per day

MALASPINA

Photo out of - MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Cooking style
Mediterranean
Capacity
85
Accessibility
Accessible service
3502 Benidorm, Spain
Telephone +34 34965852850

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Enjoy cocktails, soft drinks and casual dining by the pool in a calm and sunny atmosphere designed for relaxation and leisure.

Elegant indoor and outdoor venues surrounded by Mediterranean gardens, ideal for intimate weddings, welcome cocktails, dinners and celebrations in a relaxed and sophisticated atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,497 reviews

Customer review rating 5.0/5

Susan T. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Steven D. N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Helen P. T. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Elizabeth S. M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Tracey B. D. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Steven D. N. Couples - Confirmed reviews ALL

Staff were amazing , so helpful and always had a smile . Room very clean and well appointed . Location - very good . Food lovely and hot and a good variety of choice . Pool area , very well maintained but no good if you want to sunbath as it’s all in the shade because of the trees. The beach is a 5 minute walk away . The only problem we had was the tables weren’t cleared very quickly and you sometimes didn’t have cutlery so had to wait for a table or choose a less busy time to have your meal, but the staff always apologised .

Customer review rating 5.0/5

Helen P. T. Friends - Confirmed reviews ALL

Ideal location minutes from the beach. Amazing hotel ground .

Customer review rating 5.0/5

Elizabeth S. M. Couples - Confirmed reviews ALL

Great couple of nights. Have stayed before and would definitely stay again

Customer review rating 5.0/5

Tracey B. D. Couples - Confirmed reviews ALL

We had a fantastic time away for my husband's 40th birthday the place is stunning and breakfast was beautiful

Customer review rating 3.5/5

Matthew L. C. Couples - Confirmed reviews ALL

Nice location allowing an escape from the busy side of Benidorm. Helpful friendly staff. Some breakfast choices were limited and the lack of fresh orange juice (rather than the reconstituted stuff) is an offence to Spain... Also I'd like to have had 2 euros a day added to the bill per person and daily water replacement in the room.

Customer review rating 4.0/5

Lisa J. T. Friends - Confirmed reviews ALL

It’s a lovely hotel with an amazing breakfast and helpful staff. The rooms are lovely - the only downside is the pool area didn't feel very clean and it’s in the shade but I’d would recommend and I would stay again

Customer review rating 5.0/5

Rachael J. M. Friends - Confirmed reviews ALL

Extremely satisfied really welcoming staff, clean hotel

Customer review rating 3.5/5

Jayne H. Families - Confirmed reviews ALL

Fabulous clean hotel, food great, staff friendly, decor stunning! 2nd trip here, stayed in a deluxe room 5th floir, fabulous when its sunny as the balcony is in the sun all afternoon. The pool area is lovely however the sun is limited but great if you line the shade. I booked in april dor october but was disappointed with my room 524 has a forest in front of the balcony so 50% of my view was foliage and not the pool as the description stated.

Customer review rating 5.0/5

Michelle/ M. H. Couples - Confirmed reviews ALL

Hotel was beautiful, rooms were clean and very comfortable. Staff were lovely and helpful. Breakfast was amazing. Really enjoyed our stay. And would definitely go back for longer

Customer review rating 5.0/5

Dale C. R. Couples - Confirmed reviews ALL

Had an amazing stay. Comfortable bed and room, shower was great. Great choices for breakfast

Customer review rating 3.5/5

Owen C. G. Couples - Confirmed reviews ALL

Relaxing

Customer review rating 2.0/5

Sharon O. Families - Confirmed reviews ALL

There is only open storage in the rooms, the standard room is small and because of the poor storage design it ends up cluttered and constantly messy. The bathroom is open plan, no proper privacy at all. The dining room was not organised, chasing tables, knives and forks, dirty plates not cleared quickly and the seating was uncomfortable. Long queues for the coffee machine and pot luck if it had any coffee left. Not enough staff in the dining room. The pool is surrounded by tall trees and hedges causing shade, we did not lay round the pool at all because of this reason. The sunbed cushions that are material were wet through as they are left outside all night, not good when showers and rain is forecast. In my opinion this hotel is poorly managed.

Customer review rating 4.5/5

Marilyn C. K. C. Couples - Confirmed reviews ALL

Beautifully thought out with a retro feel, with nothing too much trouble for staff. Clean as a whistle, with a really lovely swimming pool all planned and landscaped to perfection. Only fault for me, and why I didn’t give it a ten, was the food. Not cosmopolitan enough, some of it cold. Desserts without imagination. But still a wonderful hotel.

Dear Marilyn C., Thank you for sharing your experience at Mercure Benidorm with us. We take note about your feedback. We hope to have the opportunity to welcome you back. Sincerely,

Customer review rating 5.0/5

Damon A. M. Couples - Confirmed reviews ALL

The staff were all very friendly. The room was immaculate and promptly cleaned every morning. Overall would recommend Mercury Benidorm to all my friends and family

Dear Damon M., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Tanya M. B. Couples - Confirmed reviews ALL

Lovely hotel very helpful staff, short walk to beach, great location

Dear Tanya B., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Paul G. H. Friends - Confirmed reviews ALL

Excellent location, extremely friendly staff, lovely food, size of the drinks, quality of room and of course the sun!

Dear Paul H., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Emma C. Families - Confirmed reviews ALL

Hotel itself is beautiful and clean. However if you want to have a lively time this is not the hotel for you. Upon check in we were advised the hotel was quiet and there would be no squealing. No life in the hotel whatsoever, food catered mainly for Spanish. The view from our room was pathetic - we were room 401 and upon looking out we’re greeted by large overgrown trees. Staff would need to be trained on directions, when asking about getting across to the Newtown via bus we were told just take a taxi. This was despite bus running continuously.

Dear Emma C., Thank you for taking the time to tell us about your experience at the Mercure Benidorm. I am sorry to hear that some aspects of your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Emma L. S. Friends - Confirmed reviews ALL

Staff were lovely and friendly. And made the stay lovely and relaxing for the 3,days we were there. It's was for our friends 60th birthday celebrations. The hotel was clean and tidy. Rooms were lovely. The maids are friendly. Breakfast was nice. Nice touch with a glass off bubble on arrival. Just a lovely hotel close to everything. Beach 5 mins away. With restaurant and bars. Just a little jem of a hotel. We will be back again.Thank you to all the staff.

Dear Emma S., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Kate L. W. Families - Confirmed reviews ALL

Just what we needed . Calm , relaxed atmosphere, although a full hotel , with friendly ,happy staff , great food both quality and variety for breakfast snd dinner . Loved the outside space for both dining and relaxing including the yoga.

Dear Kate W., We very much appreciate your comments regarding your stay at Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 1,289 reviews 9/10 Location
  • 1,859 reviews 7.8/10 Room
  • 2,497 reviews 9/10 Service
  • 8 reviews 4.8/10 WiFi
  • 1,265 reviews 7.5/10 Food
  • 1,134 reviews 9.1/10 Breakfast
  • 973 reviews 7.8/10 Amenities
  • 940 reviews 7/10 Comfort

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Benidorm Hotels
Internal rules of procedure