ibis Murcia 2 stars

Customer review rating (ALL Rating) 4.4/5 509 reviews

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Calle Madre Paula Gil Cano S/N, (Junto Carrefour Zaraiche), 30009 MURCIA, Spain

Description

Hotel extras

  • Free WIFI throughout the hotel.

  • Direct connection to the A30 and A7 highways

  • Large terrace with a lemon and orange grove.

  • Tram stop 1 minute from the hotel with the journey to the city center taking just 5 minutes.

Our accommodation(s)

Hotel location

ibis Murcia

Calle Madre Paula Gil Cano S/N, (Junto Carrefour Zaraiche)
30009 MURCIA
Spain

GPS:38.002318, -1.142924

Telephone
Fax +34 968 28 70 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

TENTEMPIE 24 HORAS

A wide choice of tapas and other typical Spanish dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  509 reviews

TripAdvisor Rating  3.9/5  434 reviews

Customer review rating 4.0/5

Christopher F. Couples - Confirmed reviews ALL

The room was really nice. The hotel is nicely situated out of the main busy area. 25 minute walk to the centre. There is a tram service at 100mtrs from the hotel. Carrefour and Lidl supermarkets are very close. Pharmacies are also close. The only issue we experienced were no toilet roll when we first entered the room. Luckily the cleaners were on the floor so easily resolved. Then when we went to use the shower it fell to bits. Poor maintenance of shower head and hose meant that the shower head fell to the floor causing the main spray part came away from it's housing. The shower head was instantly replaced by a very efficient manager. The hose with the part the rest in the holder on the wall could not be replaced just making it difficult for the shower head to stay in place whilst showering. It was not an issue during the rest of our stay. The manager was unable to obtain the part and correct the issue. By resolving the hose issue further damage to the head will be prevented. So this is a reminder to sort the issue out and save money in the future. We would definitely stay again.

Dear Christopher F., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated the location of our hotel, as well as the cleanliness of your room. It is always rewarding to know that our guests find our amenities convenient. We sincerely apologize for the inconvenience you faced with the lack of toilet paper upon your arrival and the issue with the shower head. We appreciate your understanding and are pleased to know that our team was able to address these matters promptly. Your feedback regarding the maintenance of the shower hose is valuable, and we will ensure it is taken into consideration to prevent similar issues in the future. We look forward to welcoming you back to ibis Murcia for another enjoyable stay. Best regards, ibis Murcia

Customer review rating 4.0/5

Stan S. Couples - Confirmed reviews ALL

Clean room, noisy pipes, drunks in the hall at 3.30am

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.5/5

Michael G. H. Solo - Confirmed reviews ALL

Hotel badly in need of refurb. didn't accept Deloitte Corporate Concession rate. First time ever in all of Europe where I have been refused Deloitte discount. Am booked into IBIS Alicante for two nights next week at Deloitte Rate!! No problems. Doubt I will stay in that hotel under current management - poorly managed, badly needs money spent on it to maintain IBIS branding - throw back to early 1980's. Coffee machine didn't work for breakfast. Maybe I picked bad weekend to visit??

Dear Michael G. H., Thank you for sharing your feedback regarding your recent stay at ibis Murcia. I sincerely apologize that your experience did not meet your expectations, particularly concerning the breakfast quality and the condition of the hotel. We understand how important a well-maintained environment is for our guests, and your comments regarding the need for refurbishment have been duly noted. Regarding the corporate concession rate, I regret any confusion you experienced. Our policies may differ from other locations, and I appreciate your understanding in this matter. I also apologize for the inconvenience with the coffee machine during breakfast. Your feedback is invaluable, and we will consider it as we strive to enhance our guest experience. Thank you for bringing these matters to our attention. Best regards, ibis Murcia

Customer review rating 5.0/5

Jan H. O. Couples - Confirmed reviews ALL

Nice and comfortable hotel for a good price.

Dear Jan Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.5/5

Paulo O. Solo - Confirmed reviews ALL

Very clean, helpful and nice staff.

Estimado Paulo, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente,

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Other web-users rate our hotel

  • 378 reviews 9/10 Location
  • 518 reviews 6/10 Room
  • 412 reviews 8.7/10 Service
  • 8 reviews 6.8/10 WiFi
  • 245 reviews 5/10 Cleanliness
  • 193 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.