Customer review rating (ALL Rating) 4.4/5 1,055 reviews
ALLSAFE approved hotel
Located 20 metres away from the famed Caves of Han.
Heated indoor swimming pool and sun terrace for a relaxing stay.
Newly designed fine dining restaurant and cosy loungebar with fireplace.
Meeting room with a capacity of 150 people, and packages for team building events.
On-site private car parking available.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Rue Joseph Lamotte 16 18 20
Check-in from 15h00
Check out up to 11h00
Check-in from - Check out up to
In an exceptional setting in the heart of the Belgian Ardennes, in the magnificent hotel Mercure Han Sur Lesse, our chef invites you to discover the best local ingredients and share a moment with friends, family or business clients in our warm setting.
Stay in one of our wonderfully decorated Superior Rooms or Family Suites with kitchen for longer stays.All offer kingsize beds, free WiFi, safe, coffee and tea making facilities and bathroom with shower. With our free Smart Connection, you can connect to your TV through a personalized QR code and stream your favorite content from your smartphone.
Number of meeting rooms: 4
Maximum size: 43 m²
Maximum capacity: 51 people
Maximum banquet capacity: 30 people
100% genuine reviews from our guestsFind out more
Did not meet basic expectations for a hotel
Moritz V. Business - 05/11/2021 Confirmed reviews ALL
Nice and pleasant service. However two nogos: 1. The shower was cold, even after 10min running - room 325 in the top corner of the building 2. You promised to sent me the invoice for my expenses. I have not received it, instead I received this survey
Good location but quite expensive
Hakim Families - 02/11/2021 Confirmed reviews ALL
The hotel is well situated in Han-Sur-Lesse and is clean and good. Even though we had the breakfast included, I felt the hotel is overpriced as well as the restaurant.
Anonymous Couples - 25/10/2021 Confirmed reviews ALL
Clean, good location, poor experience
Anonymous Families - 16/10/2021 Confirmed reviews ALL
Reception was not a good experience. The staff was chatting amongst themselves, didn't care about us. Then they did not make us feel welcome. Parking was full, pool was fully booked. Our room was above the garage entrance, where staff went to smoke, chat and kiss.
Modern comfortable hotel
Anonymous Couples - 04/10/2021 Confirmed reviews ALL
Our most recent 20 reviews