Mercure Han Sur Lesse

Customer review rating (ALL Rating) 4.4/5 928 reviews

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Description

Hotel extras

  • Located 20 metres away from the famed Caves of Han.

  • Heated indoor swimming pool and sun terrace for a relaxing stay.

  • Newly designed fine dining restaurant and cosy loungebar with fireplace.

  • Meeting room with a capacity of 150 people, and packages for team building events.

  • On-site private car parking available.

Our accommodation(s)

Hotel location

Mercure Han Sur Lesse

Rue Joseph Lamotte 16, Rochefort
5580 HAN SUR LESSE
Belgium

GPS:50.125809, 5.186229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERLESSE

In an exceptional setting in the heart of the Belgian Ardennes, in the magnificent hotel Mercure Han Sur Lesse, our chef invites you to discover the best local ingredients and share a moment with friends, family or business clients in our warm setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  928 reviews

Customer review rating 4.5/5

Jessica J. Families - Confirmed reviews ALL

Really nice hotel for a family. We would definitely come back happily! Points to think about... Restaurant menu left something to be desired. The floors still had dust and crumbs after housekeeping. Pool area was very very very wet and slippery. Maybe more drainage or a different tile would be safer. It was so crowded like a wave pool.

Dear Ms. J., Thank you for sharing your experience with us. We truly appreciate hearing that your stay at Mercure Han Sur Lesse was so enjoyable. Your kind words regarding your check-in, comfortable accommodation and the warm welcome from our team mean a great deal to us. It is gratifying that your family felt at ease, you appreciated the commitment to sustainability and the seamless booking process made your trip smooth. We take into account your comments about dining options, the thoroughness of our cleaning routines and the pool environment. We will make sure to consider your feedback as we continually work to provide a safe and pleasant experience for all our guests. Nonetheless, it is wonderful that you would happily return, enjoyed the loyalty programme benefits and found the value for money and WiFi up to your expectations. The last note about our water station in the hall is especially appreciated. We look forward to seeing you again in the future. Kindest regards, Team Mercure Han Sur Lesse

Customer review rating 4.0/5

Waqas J. Families - Confirmed reviews ALL

We stayed here with 2 kids, it is next to main attractions cave journey and wild safari.We enjoyed 3 nights, pool was Good, overall it was our best stay in belgium, hotel staff is also very helpful.

Dear Mr. Waqas, Thank you for taking the time to review your recent stay. We are delighted to hear that your family enjoyed our convenient location near the cave journey and wild safari attractions. It is wonderful to know the pool added to your comfort during your three-night stay and that our team’s helpfulness made your visit memorable. Thank you for choosing Mercure Han Sur Lesse as your base for exploring Belgium; your kind words about it being your best stay in the country mean a great deal to us. We look forward to welcoming you back for another memorable experience. Best wishes, Team Mercure Han Sur Lesse

Customer review rating 5.0/5

Barbara H. Couples - Confirmed reviews ALL

Attractive lounge, friendly staff, comfy room, excellent breakfast

Dear Ms. H., We would like to thank you for this positive feedback. We are thrilled to hear that you had such a pleasant stay at Mercure Han Sur Lesse. Your kind words about our welcoming lounge, attentive team, and the comfort of your room mean a lot. It’s also wonderful to know that you enjoyed the breakfast offerings, and we’re glad our booking process met your expectations. As a valued ALL member, your loyalty continues to inspire our efforts to deliver memorable moments. It would be a pleasure to welcome you back. Best wishes, Team Mercure Han Sur Lesse

Customer review rating 5.0/5

Stephanie P. Families - Confirmed reviews ALL

Well located, very clean and spacious family room, very nice staff.

Dear Ms. P., We would like to thank you for this positive feedback. It’s wonderful to know that your visit met your expectations. We’re delighted you appreciated our family-friendly accommodations and the dedication of our team. Being steps away from local attractions like the Caves of Han makes it easy to create memorable moments together, and we’re thrilled this added to your stay. It would be a pleasure to have you return on a future occasion. Best wishes, Team Mercure Han Sur Lesse

Customer review rating 2.5/5

Yves G. Business - Confirmed reviews ALL

Bed was comfortable but the room thermostat wasn't working properly, no iron available (!!!!), the restaurant closed on a monday night (not the best for a travelling sales man who doesn't know the area) and have to fill up my own water bottle in the hallway (not exactly the free in room mineral water advertised)

Other web-users rate our hotel

  • 630 reviews 7.9/10 Location
  • 1,130 reviews 6.8/10 Room
  • 822 reviews 7.3/10 Service
  • 9 reviews 5.9/10 WiFi
  • 721 reviews 7.3/10 Breakfast
  • 530 reviews 5.9/10 Comfort
  • 486 reviews 6.1/10 Pool
  • 477 reviews 6.3/10 Cleanliness

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