Mercure Han Sur Lesse

Customer review rating (ALL Rating) 4.3/5 979 reviews

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Mercure Han Sur Lesse - Image 1
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Rue Joseph Lamotte 16, Rochefort, 5580 HAN SUR LESSE, Belgium

Description

Hotel extras

  • Located 20 metres away from the famed Caves of Han.

  • Heated indoor swimming pool and sun terrace for a relaxing stay.

  • Newly designed fine dining restaurant and cosy loungebar with fireplace.

  • Meeting room with a capacity of 150 people, and packages for team building events.

  • On-site private car parking available.

Our accommodation(s)

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Hotel location

Mercure Han Sur Lesse

Rue Joseph Lamotte 16, Rochefort
5580 HAN SUR LESSE
Belgium

GPS:50.125809, 5.186229

Telephone
Fax +32 84 77 04 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Merlesse

In an exceptional setting in the heart of the Belgian Ardennes, in the magnificent hotel Mercure Han Sur Lesse, our chef invites you to discover the best local ingredients and share a moment with friends, family or business clients in our warm setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  979 reviews

Customer review rating 3.5/5

D. M. Families - Confirmed reviews ALL

Dear Guest, We appreciate the time you have taken to provide us with your opinion of your stay. We are pleased that you found our hotel well-located and our staff friendly, reflecting our commitment to providing a welcoming environment and excellent customer service. Nonetheless, we apologize for the inconvenience you experienced with the air conditioning. Please understand that during your stay, our system was in winter mode, offering only the option to regulate the temperature to a comfortable level. We are preparing for the transition to summer mode from June onwards, which will enable more personalized temperature control. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Team Mercure Han Sur Lesse

Another wonderful hikation

Customer review rating 5.0/5

B Friends - Confirmed reviews ALL

Dear Guest, We would like to thank you for this feedback about your stay in our hotel. We are elated to hear that Mercure Han Sur Lesse has become a cherished destination for your getaways. We are pleased that you enjoyed the comfort of our king-size beds, our dedicated staff’s service, and the inviting warmth of our pool. Our mission is to create a welcoming atmosphere that feels like a home away from home for our guests, and it brings us joy to know we have succeeded in doing so for you. However, we apologise for any oversight regarding the special attention usually accorded to our Gold members. Your loyalty is highly valued, and we will be reviewing our practices to ensure that our loyalty members consistently receive the recognition they deserve. Nevertheless, we are thrilled that our hotel serves as your ideal base for exploring the region’s natural beauty. We are glad that the many streams, wooded valleys, peaks, and cave systems helped to enhance your visit. We hope to welcome you back soon. Kind regards, Team Mercure Han Sur Lesse

good stay

Customer review rating 3.5/5

Sara Families - Confirmed reviews ALL

Dear Ms. S., Thank you for your review. We are delighted that you have enjoyed the comfort of our well-appointed rooms. Our team is dedicated to providing a pleasant environment for our guests, ensuring a restful stay with facilities such as high-speed internet and a king-size bed for ultimate relaxation. With regard to breakfast, which is not included in the room rate, we understand that value for money is important to our guests. We strive to offer competitive prices that reflect the quality of our service and accommodation. Our breakfast buffet is available at an additional cost and offers a variety of options, including fresh fruit and a range of hot and cold products, ensuring a delicious start to the day. We do hope to be able to welcome you back in the future. Kind regards, Team Mercure Han Sur Lesse

End of year break in Han-sur-Lesse

Customer review rating 5.0/5

B Families - Confirmed reviews ALL

Dear Bernard, Thank you for your review. We are glad to hear that your stay with us was so enjoyable. And that our heated indoor pool was a perfect relaxation spot after your adventurous days in the fresh outdoors. Our team strives to create a welcoming and comfortable ambience, so it's great to know that this contributed to your positive experience. It is the little things like a warm welcome and a cosy atmosphere that make all the difference, and we are glad we were able to offer you that. We hope we'll be able to welcome you back on your next visit to Han-sur-Lesse. Kind regards, Team Mercure Han Sur Lesse

Well located hotel.

Customer review rating 4.5/5

Ac Families - Confirmed reviews ALL

Hello Arpad, Thank you for choosing to stay with us. We're thrilled that you found our hotel's prime location to your liking and that you had the opportunity to enjoy our heated swimming pool. It's great that you could take advantage of our amenities and the warm welcome provided by our friendly team. The Mercure Han Sur Lesse team always aims to create a memorable experience for our guests, and we're glad to hear we hit the mark for you. We hope to welcome you back on a future visit. Best wishes for the holidays, Team Mercure Han Sur Lesse

Other web-users rate our hotel

  • 826 reviews 7.9/10 Location
  • 1,483 reviews 6.6/10 Room
  • 1,073 reviews 6.5/10 Service
  • 10 reviews 8.5/10 WiFi
  • 981 reviews 6.8/10 Breakfast
  • 695 reviews 5.7/10 Comfort
  • 648 reviews 6.1/10 Pool
  • 588 reviews 6.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.