Name: Mercure Han Sur Lesse
Address: HAN SUR LESSE, 5580, BELGIUM
Telephone: (+32)84770470

Mercure Han Sur Lesse

Customer review rating (ALL Rating) 4.4/5 1,734 reviews

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Description

Mercure Han Sur Lesse

Hotel for travellers looking for local and authentic experiences

Discover the peaceful region of the Ardennes and the Caves of Han from our new 4-star hotel. We offer an excellent restaurant and indoor swimming pool, but above all: a top class service! Our hotel is labelised ALLSAFE by NSF

Christophe Vantyghem, Hotel Manager

The hotel has recently been completely renovated using traditional regional materials, creating an intimate and authentic Ardennes atmosphere. Mercure Han Sur Lesse hotel is located a stone's throw away from the world famous Caves of Han, and offers a range of amenities for a relaxing experience. These include a heated swimming pool, on-site loungebar, and private parking. The hotel's fine dining restaurant Merlesse offers guests an intimate setting in which to enjoy locally sourced and inspired cuisine.

The Ardennes region is located in the southeast of Belgium and is characterized by unspoiled, rugged mountain landscapes. The many streams, wooded valleys, peaks, and cave systems offer themselves perfectly for activities like hiking or cycling. Han Sur Lesse is famed for its cave systems, which are considered some of the most beautiful in Europe. Vintage trams take visitors from town to the caves, where you can explore over 2km of galleries, including a 145m high dome, and giant stalagmites.

The village of Han Sur Lesse is home to a vibrant array of restaurants, shops, and museums. Relax and unwind on one of the many terraced cafes, or visit the world famous brewery Abbaye Rochefort Notre-Dame de Saint-Remy and sample local trappist beers.

Hotel extras

Located 20 metres away from the famed Caves of Han.
Heated indoor swimming pool and sun terrace for a relaxing stay.
Newly designed fine dining restaurant and cosy loungebar with fireplace.
Meeting room with a capacity of 150 people, and packages for team building events.
On-site private car parking available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Han Sur Lesse

Rue Joseph Lamotte 16 18 20, Rochefort
5580 HAN SUR LESSE
Belgium

GPS:50.125809, 5.186229

Telephone +32 84 77 04 70

LAVAUX SAINT ANNE

Highway exit

7.6 km / 4.72 mi 1 hrs 34 min walk / 8 min drive

ROCHEFORT JEMELLE

Railway station

9.9 km / 6.15 mi 12 min drive

ROCHEFORT JEMELLE

Railway station

9.9 km / 6.15 mi 12 min drive

YHU

Helipad/aerodrome

28.4 km / 17.65 mi 28 min drive

CRL

Domestic airport 1 - full name

86.9 km / 54 mi 55 min drive

MONTREAL ST HUBERT

Int. airport 1 - full name

86.9 km / 54 mi 55 min drive

CRL

Int. airport 1 - IATA code

86.9 km / 54 mi 55 min drive

FERRYS ZEEBRUGES

Ferries

230 km / 142.92 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

In summary

On site

Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Merlesse

In an exceptional setting in the heart of the Belgian Ardennes, in the magnificent hotel Mercure Han Sur Lesse, our chef invites you to discover the best local ingredients and share a moment with friends, family or business clients in our warm setting.

Our accommodation(s)

Stay in one of our wonderfully decorated Superior Rooms or Family Suites with kitchen for longer stays.All offer kingsize beds, free WiFi, safe, coffee and tea making facilities and bathroom with shower. With our free Smart Connection, you can connect to your TV through a personalized QR code and stream your favorite content from your smartphone.

Room

Classic Room - 1 kingsize bed

Max. number of persons: 2
Area: From 22 m² / 236 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Classic Room - 1 kingsize twin bed

Max. number of persons: 2
Area: From 22 m² / 236 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Family Suite, 1 kingsize bed and 1 bunk bed for 2 persons

Max. number of persons: 4
Area: From 34 m² / 365 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

Nice location

Peter Families - 9/9/2022 Confirmed reviews ALL

Great location, excellent breakfast and very friendly staff

Hi there, Thanks for letting us know what you thought of your stay! It's always a pleasure to receive positive feedback from our guests and we're glad that our location was good for you. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet. We look forward to welcoming you back. Best regards, Team Mercure Han Sur Lesse

Very agreable to stay.

Feys M. Families - 8/28/2022 Confirmed reviews ALL

Room was perfect and very clean. Only a small detail about the rain shower was not working well the hand shower was ok.

Dear M., Thank you for taking the time to share your review. We are pleased that you found your accommodations to your liking. We regret to hear of the issue with your shower, we encourage guests to let us know of issues such as these, so we can rectify them immediately. Nevertheless, we thank you for bringing this to our attention, we have passed this to our maintenance team to be addressed. We all hope to be able to welcome you back! Best wishes, Team Mercure Han Sur Lesse

Good stay

Jay Couples - 8/28/2022 Confirmed reviews ALL

We enjoyed our one night stay. The room was nice and clean, staff very friendly and a very good breakfast.

Dear Jeroen, Thank you for such a positive review. Thank you for this very kind review of our experience in our hotel. We do our best to ensure that guests feel welcome and your kind words about the friendly and professional service you received from our team members are much appreciated. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We hope to see you again soon for another enjoyable experience. Best wishes, Team Mercure Han Sur Lesse

Some people make the difference!

Anonymous Families - 8/22/2022 Confirmed reviews ALL

We spend a short family vacation at this hotel. Relative new facility. Ann at the reception, made the difference. She is a hospitality super star. The bartender from Tuesday night misses this in his dna. He might be better if in the back of the house.

Dear Joost, Thank you for taking the time to give your opinion about your stay. It's good to know that your stay with us was comfortable. We welcome your kind mention of our team member, and we're pleased they helped make your stay memorable. We are also happy to read that our team were proactive and dealt with your concerns immediately. We truly value all feedback and are sorry that you were not entirely satisfied with the level of service delivered by our bar team and rest assured that this critical feedback will be addressed with the relevant managers. We hope to have the pleasure of welcoming you again. Kind regards, Team Mercure Han Sur Lesse

Amazing little getaway

Anonymous Couples - 8/7/2022 Confirmed reviews ALL

We had a lovely time even though we stayed just 1 night. It was short but sweet! The hotel looks stunning and great service! We will definitely be back! Thank you for a great stay!

Dear Andreas, Thank you for this kind feedback concerning your recent visit. What a pleasure it was to receive your kind comments! Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just that. Your feedback will encourage us to keep up the good work. We hope to see you again soon. Best wishes, Team Mercure Han Sur Lesse

Web-users rating

Other web-users rate our hotel

628 reviews 7.6/10 Location
1,318 reviews 7.2/10 Room
1,134 reviews 7.7/10 Service
14 reviews 5.9/10 WiFi
859 reviews 7.6/10 Breakfast
606 reviews 7.7/10 Pool
507 reviews 6.4/10 Cleanliness
448 reviews 9.4/10 Vibe

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