ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,538 reviews

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ibis Wellington - Image 1
ibis Wellington - Image 2
ibis Wellington - Image 3
ibis Wellington - Image 4
153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 Double Beds

Photo out of - Standard Room with 2 Double Beds

A comfortable guest room with Two Double Beds. The room features wireless internet access, a 40" flat screen TV with Sky channels, a work desk and an ensuite bathroom. Up to 4 people sharing existing bedding. Maximum 4 adults allowed.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

A comfortable guest room with 1 King Bed or 2 Single Beds. The room features wireless internet access, a 40" flat screen TV with Sky channels, a work desk and an ensuite bathroom. Up to 2 people sharing in existing bedding.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with everything you need for a business stay, This large room includes free internet. Rooms are equipped with 1 King Bed or 2 Single Beds, a work desk and an ensuite bathroom. Up to 2 people sharing in existing bedding.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This guest room offers comfort and convenience with a Queen Bed, free Wi-Fi, a 40" TV, working desk, and an ensuite bathroom. Wheelchair access with walk-in shower, lower touch points with staff available 24/7 to assist. Ideal for up to 2 adults.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 200 rooms
  • 9 rooms for people with reduced mobility
  • 7 connecting rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Indoor parking
  • Private
  • 19 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 20.08 € 40 NZD Per day

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

VIVANT!

Photo out of - VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Cooking style
Regional
Capacity
74
Accessibility
Accessible service
6011 Wellington, New Zealand
Telephone +64 4 496 1880
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Vivant! Bar is ideal for casual dining in a relaxed, modern atmosphere, and is the perfect place to meet for a coffee, or simply unwind after a long day and watch the busy world along Featherston Street go by.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,538 reviews

Customer review rating 4.5/5

Antoinette N. Families - Confirmed reviews ALL

Kia Ora Antoinette, Thank you for your lovely feedback! We’re so pleased to hear everything went smoothly and that our hotel had everything you needed for a comfortable stay. It’s great to know you appreciated the late checkout, and we’ll be sure to pass your kind words on to our reception team, especially the gentleman who assisted you at check-in. We hope to welcome you and your family back to ibis Wellington again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Ian P. Friends - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful 90/100 review! We're delighted to hear you enjoyed our central location, comfortable and spacious accommodation, and delicious breakfast. It's especially lovely to hear our team was so helpful throughout your stay! We're also pleased you found booking through the Accor ALL App easy and convenient. Thank you for your continued loyalty as an ALL member. We truly appreciate your support and look forward to welcoming you back to ibis Wellington on your next visit from Australia! Kind regards, Grace Smith Senior Assistant Manager ibis Wellington

Customer review rating 4.5/5

Chung T. Friends - Confirmed reviews ALL

Dear Chung, Thank you for your kind feedback regarding your recent stay at ibis Wellington. We are delighted to hear that our staff, cleanliness, and location contributed to your positive experience. We look forward to welcoming you back in the future. Best Regards, Anusha Ibis Wellington

Customer review rating 4.0/5

Kerryn M. L. Business - Confirmed reviews ALL

Kia Ora Kerryn, Thank you for taking the time to share your feedback. We’re pleased you found our location convenient, but sincerely apologise for the lengthy check-in process, especially as it caused delays to your meeting. We’re also sorry for the confusion with the breakfast vouchers and the inconvenience this caused your group. We understand how frustrating this would have been and will share your feedback with our Reception and Food & Beverage teams. Thank you again for bringing these matters to our attention, and we hope to provide you with a smoother experience next time. Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Greg L. G. Couples - Confirmed reviews ALL

Dear Greg, Thank you for your positive feedback regarding our location. We appreciate your suggestion about the need for room safes, as we are always looking for ways to enhance our guest experience. Your input is valuable to us. Best Regards, Anusha Ibis Wellington

Kia Ora Antoinette, Thank you for your lovely feedback! We’re so pleased to hear everything went smoothly and that our hotel had everything you needed for a comfortable stay. It’s great to know you appreciated the late checkout, and we’ll be sure to pass your kind words on to our reception team, especially the gentleman who assisted you at check-in. We hope to welcome you and your family back to ibis Wellington again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Ian P. Friends - Confirmed reviews ALL

Ideal modern comfortable hotel in handy downtown location near wharf, great breakfast. Very helpful staff

Dear Guest, Thank you so much for your wonderful 90/100 review! We're delighted to hear you enjoyed our central location, comfortable and spacious accommodation, and delicious breakfast. It's especially lovely to hear our team was so helpful throughout your stay! We're also pleased you found booking through the Accor ALL App easy and convenient. Thank you for your continued loyalty as an ALL member. We truly appreciate your support and look forward to welcoming you back to ibis Wellington on your next visit from Australia! Kind regards, Grace Smith Senior Assistant Manager ibis Wellington

Customer review rating 4.5/5

Chung T. Friends - Confirmed reviews ALL

The staff were friendly and helpful, the room was clean and comfortable, and the location was convenient. Thank you for making my stay enjoyable. I would be happy to stay here again.

Dear Chung, Thank you for your kind feedback regarding your recent stay at ibis Wellington. We are delighted to hear that our staff, cleanliness, and location contributed to your positive experience. We look forward to welcoming you back in the future. Best Regards, Anusha Ibis Wellington

Customer review rating 4.0/5

Kerryn M. L. Business - Confirmed reviews ALL

It took a long time to check-in and there was confusion at breakfast over the voucher since I paid for them but when we arrived the other 6 people in our group were asked to pay, and the young gentleman at the bar was confused and stressed.

Kia Ora Kerryn, Thank you for taking the time to share your feedback. We’re pleased you found our location convenient, but sincerely apologise for the lengthy check-in process, especially as it caused delays to your meeting. We’re also sorry for the confusion with the breakfast vouchers and the inconvenience this caused your group. We understand how frustrating this would have been and will share your feedback with our Reception and Food & Beverage teams. Thank you again for bringing these matters to our attention, and we hope to provide you with a smoother experience next time. Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Greg L. G. Couples - Confirmed reviews ALL

Needs a room safe

Dear Greg, Thank you for your positive feedback regarding our location. We appreciate your suggestion about the need for room safes, as we are always looking for ways to enhance our guest experience. Your input is valuable to us. Best Regards, Anusha Ibis Wellington

Customer review rating 5.0/5

Mahmud H. Solo - Confirmed reviews ALL

Very good.

Dear Mahmud, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, with easy access to public transportation and nearby amenities. We look forward to welcoming you back in the future. Best Regards, Anusha Ibis Wellington

Customer review rating 3.5/5

Sarah G. Solo - Confirmed reviews ALL

Check in was a long queue because of people with queries but staff were polite and efficient. I checked in on-line before so was very quick for me! My room was unexpectedly large and very cleanly presented. I was happy there was a fridge in the room with kettle etc. there was a jug with a notice that said, there was complimentary water- but I would have to go down to the bar to collect it!!! Very odd and inconvenient so I didn't bother! It would have been better to supply a bottle in the rooms fridge surely? At night the surrounding rooms and corridors were a bit noisy with other customers so I needed to wear my ear plugs so slept very well. The bed was large and comfortable But the duvet very thin. I had to fold it in half to get a thicker duvet effect as it was cold- there were no other blankets available in the room. The air con was noisy and I prefer not to use it as it's very dying! There is no in-room phone to call Reception. Overall though, A very good stay!

Dear Sarah, Thank you for sharing your feedback regarding your recent stay at ibis Wellington. We appreciate your recognition of our location and the cleanliness of the room, as well as the efficiency of our staff during check-in. We apologize for any inconvenience you experienced regarding the complimentary water. Your suggestion about providing bottled water in the room is valuable, and we will take it into consideration for future improvements. Additionally, we regret to hear that noise from surrounding rooms affected your sleep quality and that the duvet did not meet your comfort expectations. Our team is always looking for ways to enhance guest comfort, and your comments will be noted. We acknowledge the concerns raised about the air conditioning unit and the absence of an in-room phone; however, we strive to maintain a balance between comfort and our operational policies. We are pleased to know that, overall, you had a very good stay and appreciate your constructive feedback. Best Regards, Anusha Ibis Wellington

Customer review rating 3.5/5

Ashleigh W. Couples - Confirmed reviews ALL

Its decent for where it is very expensive for what it is, some outdated information on booking.com and far to lax on car park security given you are paying such a large amount per day, and it doesnt come with the guarantee of a spot every time

Dear Guest, Thank you for taking the time to share your feedback. We're sorry to hear that your stay didn't quite meet your expectations. Regarding parking, Booking.com does clearly state that parking is an additional charge and that spaces are limited. Due to this, parking must be booked in advance directly with the hotel, as availability cannot be guaranteed without a confirmed reservation. We also appreciate your concerns regarding car park security and the outdated information you mentioned on Booking.com. We'd be happy to look into any incorrect information if you could provide further details. I also apologise for the difficulties you experienced with our Wi-Fi connection and will pass this feedback on to the relevant team. Thank you again for choosing ibis Wellington. We appreciate your feedback and hope to welcome you back in the future. Kind regards, Grace Smith Senior Assistant Manager ibis Wellington

Customer review rating 5.0/5

Peter P. Couples - Confirmed reviews ALL

Perfect service received, lovely staff. Really liked the initiative about the "no housekeeping needed".

Dear Peter, Thank you for your kind words regarding our service and staff. We are delighted to hear that you appreciated our 'no housekeeping needed' initiative, which allows guests to enjoy enhanced privacy during their stay. Your feedback is invaluable to us. Best Regards, Anusha Ibis Wellington

Customer review rating 4.5/5

Jill B. Families - Confirmed reviews ALL

Very happy with the service. Breakfast was ok. Easy to get to where l needed to go.

Kia Ora Jill, Thank you for your lovely feedback! We’re so pleased to hear you were happy with our service and found our central location convenient for getting to where you needed to go. We also appreciate your comments on breakfast and will share these with our team as we continue to review our offering. It was a pleasure having you stay with us, and we hope to welcome you and your family back to ibis Wellington again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Elizabeth G. Families - Confirmed reviews ALL

I spent 5 nights at the Ibis. My room was spacious and the bed very comfortable. The staff were very friendly and helpful. Very good value for money.

Kia Ora Elizabeth, Thank you for your wonderful feedback! We’re so pleased you enjoyed your five-night stay, found your room spacious and comfortable, and experienced such friendly service from our team. It’s especially lovely to hear Deborah made a difference by arranging your room upgrade and helping accommodate the additional night when your flight was cancelled. We’ll be sure to pass your kind words on to her. We truly appreciate your loyalty as an ALL Gold member and hope to welcome you back to ibis Wellington again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 5.0/5

Juane C. Couples - Confirmed reviews ALL

I went down for the long weekend and had an amazing time, the room was beautiful and the hotel was so central so it was easy to walk everywhere. Such a good time!

Kia Ora Juane, Thank you for the amazing feedback and perfect score! We’re so happy to hear you had such a wonderful long weekend with us and enjoyed your comfortable room, spotless facilities and central location. It’s especially lovely to hear our housekeeping team made a great impression with their daily service. We’ll be sure to share your kind words with the team. We hope to welcome you and your partner back to ibis Wellington for another great stay soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Nancy R. Families - Confirmed reviews ALL

Good service

Kia Ora Nancy, Thank you for your lovely feedback! We’re pleased to hear you enjoyed our convenient location and found our team helpful and friendly. It’s wonderful to know you had a positive stay with us. We appreciate you choosing ibis Wellington and hope to welcome you and your family back again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 5.0/5

Mary R. Families - Confirmed reviews ALL

Location is fantastic, close to all. The reception team is very accomodating, especially their head (lady with glasses and black hair, on ponytail). So many tourist were stranded that day due to flight cancellations.

Kia Ora Mary, Thank you for the wonderful feedback and perfect score! We’re delighted you enjoyed our central location and found our reception team accommodating, especially during such a busy time with widespread flight cancellations. It’s lovely to hear our Duty Manager made a positive impression and was able to assist when so many travellers were affected. We’ll be sure to pass on your kind words. We hope to welcome you and your family back to ibis Wellington again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 3.5/5

Antoinette M. Couples - Confirmed reviews ALL

The reception staff and location were both good. The room was also clean. There was a worn look and feel to the hotel (carpet, paint, fixtures) and seemed a mismatch with the cost.

Kia Ora Antoinette, Thank you for your honest feedback. We’re glad you enjoyed our central location, friendly reception team and found your room clean. We’re sorry that the overall condition of the hotel and the rubbish left in the corridors affected your stay. We understand this can be disappointing, particularly when you feel the experience doesn't reflect the price paid. We’ll share your comments with our housekeeping and management teams for review. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a better experience next time. Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Gary E. Solo - Confirmed reviews ALL

A couple of nights at the Ibis. Comfortable, quiet and relaxed.

Kia Ora Gary, Thank you for your lovely feedback! We’re so pleased you enjoyed a comfortable, quiet and relaxing stay with us. It’s also great to hear you enjoyed the breakfast and welcome drink. We truly appreciate your continued loyalty as an ALL Platinum member and look forward to welcoming you back to ibis Wellington again soon! Nga mihi, Jordine IBIS Team Leader

Customer review rating 5.0/5

Kam P. T. F. Business - Confirmed reviews ALL

Value for money

Kia Ora Kam, Thank you for the fantastic feedback and perfect score! We’re so pleased to hear you enjoyed your stay and found ibis Wellington great value for money. It’s wonderful to see that everything from check-in and your room to our team and check-out met your expectations. We truly appreciate your loyalty as an ALL Silver member and hope to welcome you back on your next business trip to Wellington! Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

Overnight stay in Central location, clean comfortable rooms. Restaurant, coffee stall and bar on site

Kia Ora John, Thank you for your lovely feedback! We’re so pleased you enjoyed our central location, clean and comfortable rooms, and the convenience of having our restaurant, coffee stall and bar all on site. It’s especially great to hear our reception team made such a good impression. We’ll be sure to pass on your kind words to our check-in team! We hope you both enjoyed your time in Wellington and look forward to welcoming you back again. Nga mihi, Jordine IBIS Team Leader

Customer review rating 4.0/5

Steven W. Couples - Confirmed reviews ALL

Small room but thats all we needed

Kia Ora Steven, Thank you for your lovely feedback! We’re glad the room suited your needs and that you had an easy check-in with our friendly team. We appreciate your comments about the Wi-Fi speed and will pass this on for review. Thanks for recommending us, Steven, and we hope to see you again next time you're in Wellington! Nga mihi, Jordine IBIS Team Leader

Customer review rating 5.0/5

D. J. D. Business - Confirmed reviews ALL

From the warm reception to a tasty steak for dinner, the Ibis Wellington crew always look after me. Thanks team.

Dear Guest, Thank you so much for your wonderful 100/100 review! It's always a pleasure welcoming you back to ibis Wellington, and we're delighted to hear our team continues to make you feel so welcome and well looked after! We're also pleased you enjoyed your steak at dinner. I'll be sure to share your lovely comments with both our Front Office and Restaurant teams. Thank you again for your continued loyalty and support. We look forward to seeing you again on your next visit! Kind regards, Grace Smith Senior Assistant Manager ibis Wellington

Other web-users rate our hotel

  • 1,695 reviews 9.1/10 Location
  • 2,010 reviews 6.3/10 Room
  • 1,555 reviews 8.1/10 Service
  • 49 reviews 5/10 WiFi
  • 733 reviews 7.6/10 Cleanliness
  • 562 reviews 7.4/10 Breakfast
  • 270 reviews 4.5/10 Amenities
  • 9 reviews 1.4/10 Wellness Area

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