Mercure Grenoble Centre Porte Des Alpes 4 stars

Customer review rating (ALL Rating) 4.1/5 626 reviews

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Mercure Grenoble Centre Porte Des Alpes - Image 1
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Mercure Grenoble Centre Porte Des Alpes - Image 3
Mercure Grenoble Centre Porte Des Alpes - Image 4
11, rue Général Mangin, 38100 GRENOBLE, France

Description

Hotel extras

  • Fully renovated hotel with Green Key certification

  • Secure undercover car park and outdoor car park

  • Meeting space for up to 150 people in natural light

  • L'Instant M Restaurant and Bar

  • Relaxation area with pool and sauna, fitness room, furnished terrace

Our accommodation(s)

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Hotel location

Mercure Grenoble Centre Porte Des Alpes

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Telephone
Fax +33 4 76 56 26 82

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L INSTANT M

Our restaurant serves generous, flavourful dishes, with a selection to suit every taste. Enjoy simple, tasty cuisine in a warm, friendly setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  626 reviews

Customer review rating 2.0/5

Francesca B. Solo - Confirmed reviews ALL

Stay was alright but not high quality as expected from a 4-star hotel and paying such a high cost for the booking. The rooms are really bare-minimum. They are spacious, air-conditioned and has windows you could open, and the bed is comfortable, but there is not even a shampoo, conditioner, lotion (there is only a body wash that is 'also shampoo'), no bathrobes, the tea/coffee station wasn't even refilled most days despite the room being cleaned, the bathroom had a mild smell of stagnant water, and the hallway/closet area of the room has a false roof with large gaps in between the paneling where you can see fluff and dust collecting. The amenities of the hotel list 'jacuzzi' but there was only a small pool and no jacuzzi downstairs. The hotel breakfast was also too expensive.

Customer review rating 5.0/5

Mahmoud M. H. Business - Confirmed reviews ALL

Always my favourite stay in Grenoble, and this time specifically the staff in front desk were extremely helpful even exceeding my usual high exepectations.

Hello Sir, Thank you very much for your wonderful review and for choosing to stay with us again in Grenoble! We are delighted to know that our front desk team went above and beyond your expectations. Your kind words are a great recognition of their dedication and genuine commitment to providing excellent service. It is always a pleasure to welcome you, and we look forward to seeing you again on your next stay in Grenoble! Selma El Himer Responsable Hébergement

Customer review rating 3.5/5

Alipi E. Business - Confirmed reviews ALL

Everything was good expect there is no small fridge in the rooms. Espically summer time I would like to have small fridge in the room to keep my drinks cold

Hello Sir, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay overall. Regarding the absence of a minibar in the rooms, this is a conscious choice we have made as part of our environmental approach. However, we completely understand that having cold drinks available, especially during the summer, can be appreciated. Please do not hesitate to contact our reception during your next stay. We have refrigerators available and would be happy to store any drinks or other items for you and keep them cold. We hope to have the pleasure of welcoming you back very soon! Selma Responsable Hébergement

Customer review rating 2.5/5

Pauline D. Business - Confirmed reviews ALL

Breakfast was poor, coffee was not good. Eggs not good.

Madam, Thank you for taking the time to share your feedback. We are sorry to hear that our breakfast did not meet your expectations, particularly regarding the quality of the coffee and eggs. Your comments are important to us and have been shared with our breakfast team so that we can continue to improve the quality and variety of our offering. We hope to have the opportunity to welcome you again and provide you with a more enjoyable breakfast experience. Kind regards, Selma Accomodation Manager

Customer review rating 4.5/5

Zoe W. Business - Confirmed reviews ALL

Great

Dear Madam, Thank you very much for your kind feedback! We are delighted to hear that you appreciated the friendliness of our team and enjoyed our breakfast. It was a pleasure to welcome you, and we hope to see you again soon at Mercure Grenoble Centre Porte des Alpes. Kind regards, Selma Accommodation Manager

Other web-users rate our hotel

  • 170 reviews 7/10 Location
  • 418 reviews 5.9/10 Room
  • 377 reviews 8.2/10 Service
  • 5 reviews 7.6/10 WiFi
  • 155 reviews 4.3/10 Food
  • 153 reviews 6.8/10 Breakfast
  • 117 reviews 4.4/10 Cleanliness
  • 110 reviews 4.9/10 Amenities

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