Le Diwan Hotel Rabat - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.2/5 520 reviews

Best price
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Le Diwan Hotel Rabat - MGallery Collection - Image 1
Le Diwan Hotel Rabat - MGallery Collection - Image 2
Le Diwan Hotel Rabat - MGallery Collection - Image 3
Le Diwan Hotel Rabat - MGallery Collection - Image 4
Place de l'Unité Africaine, Hassan District, ., 10005 Rabat, Morocco

Description

Hotel extras

  • Located in the vibrant city center, a short walk from the Royal Palace

  • Only 20 minutes from Rabat International Airport

  • Authentic French gastronomy at the Relais de Paris restaurant

  • Secure private parking lot with valet service

  • A sophisticated spa with treatments inspired by Moroccan beauty

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room, 1 King bed

Non contractual photo

  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room
See availabilities

This 28 m² room combines warm materials and contemporary lines for a refined atmosphere. The two beds offer ideal comfort for sharing your stay, and a Nespresso coffee is always within easy reach.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Handheld shower
  • Transfer shower with grab bars (no fixed seat)

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
  • Most of the accommodation: Balcony
See availabilities

With two sumptuous beds draped in silk, this room is a symphony of elegance. Every detail exudes luxury, offering a refuge where serenity and comfort intertwine for a romantic and unforgettable stay.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Handheld shower
  • Transfer shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Filled with natural light and opening onto the city, this 35 m² room embodies a contemporary way of living. The daybed extends the space naturally, creating a place to relax or an extra bed for a child, ideal for a stay for two or for the whole family.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Handheld shower
  • Transfer shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner
  • Brand MagazineAdditional charge

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Deluxe Suite with 1 kingsize bed

Photo out of - Deluxe Suite with 1 kingsize bed

Our Senior Suite invites guests on an enchanting journey where luxury and elegance intertwine. A vast lounge, majestic bedroom and sublime views make up this tranquil tableau in the heart of pure comfort.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Handheld shower
  • Transfer shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Le Diwan Suite, 1 King bed, 1 living room, 1 dining room

Non contractual photo

  • 3 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room
See availabilities

Hotel location

Le Diwan Hotel Rabat - MGallery Collection

Place de l'Unité Africaine, Hassan District, .
10005 Rabat
Morocco

GPS:34.018028, -6.823583

Telephone
Fax +212 5372-62424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • RABAT SALE Additional charge
  • RBA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 94 rooms
  • 4 connecting rooms
  • 47 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Bicycles with children''s seats

Sports and leisure

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes
  • On site
  • Outdoor parking
  • Private
  • 15 parking spaces
  • Max Limited Height: 0 m / 0 ft

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Patrolled parking

Accessibility

  • Accessible parking

LE RELAIS DE PARIS

Photo out of - LE RELAIS DE PARIS

Discover chic sophistication inside eccentric Belle Epoque décor, right in downtown Rabat. It's a typically French gastronomic experience with an all-fresh menu where seafood meets Moroccan flavours.

Cooking style
French
Classifications & labels
.
Capacity
80
Place de l'Unité Africaine, Hassan District, ., 10005 Rabat, Morocco
Telephone +212 5372-62727
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Discover chic sophistication inside eccentric Belle Epoque décor, right in downtown Rabat. It's a typically French gastronomic experience with an all-fresh menu where seafood meets Moroccan flavours.

XO LOUNGE BAR

Photo out of - XO LOUNGE BAR

At XO Lounge Bar, mixology becomes poetry. Exquisite cocktails in a chic setting, where each artfully blended creation is a symphony of flavors. Be transported by the elegance and creativity of each sip.

Bar Type
LOBBY BAR
Capacity
35
Accessibility
Accessible service
Telephone +212 5372-62727
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

At XO Lounge Bar, mixology becomes poetry. Exquisite cocktails in a chic setting, where each artfully blended creation is a symphony of flavors. Be transported by the elegance and creativity of each sip.

Varied, fresh buffet breakfast to suit all tastes and diets.

Embark on a sensory escape at the Diwan spa, which combines body treatments and hammam inspired by Moroccan traditions. A luxurious space where every ritual is an ode to serenity and authenticity.

A timeless setting for unforgettable weddings, where elegant spaces, bespoke service and refined details make for truly magical celebrations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  520 reviews

Customer review rating 1.5/5

John T. Friends - Confirmed reviews ALL

Dear John T., Thank you for taking the time to tell us about your experience at the Le Diwan Hotel Rabat - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Roger L. Couples - Confirmed reviews ALL

Dear Roger L., We very much appreciate your comments regarding your stay at the Le Diwan Hotel Rabat - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah Malki, Guest experience manager

Customer review rating 2.0/5

Mong K. S. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.5/5

Saleh A. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Taher H. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear John T., Thank you for taking the time to tell us about your experience at the Le Diwan Hotel Rabat - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Roger L. Couples - Confirmed reviews ALL

On arrival I found the staff to be courteous and friendly, checking in was seamless, I was taken to my room along with my luggage, I was shown how to use my card key and given a tour around my room explaining what was available from the free complimentary bottled water, herbal teas and coffee to operating the tv and telephone. My room was spotless with white crisp linen laid on the bed, the shower room had ample bath towels supplied along with toiletries. Always found the reception staff happy to help with any questions or queries I had, and on checking out they went out of their way to help get me a taxi to my next destination. Overall I enjoyed a beautiful experience at the Diwan and I will definitely go back again.

Dear Roger L., We very much appreciate your comments regarding your stay at the Le Diwan Hotel Rabat - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah Malki, Guest experience manager

Customer review rating 2.0/5

Mong K. S. Business - Confirmed reviews ALL

There was no water supply for extended period and hotel did not do anything about it.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.5/5

Saleh A. Business - Confirmed reviews ALL

It was noisy due to renovations

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Taher H. Families - Confirmed reviews ALL

Stuff very polite, helpful and nice. Breakfast was very good and had good variety. Room was clean and comfortable, but the bathroom needs some maintenance as it not in good condition. (Shower drainage blocked, face mirror handle is broken, ceramic needs replacement)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Abdelrahman E. Families - Confirmed reviews ALL

Very well located. The rooms were clean and comfy and staff were very friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Gregory L. Couples - Confirmed reviews ALL

We got an upgrade in a refurbished room. Really nice.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Daniel D. V. Friends - Confirmed reviews ALL

Booked this hotel & there is no notice on the website or app of renovations which are major & include lots of noise & disruption to the property. We expressed our annoyance at check in & nothing was done, then after we settled in to the room a 'manager' called & offered to upgrade our room & provide free breakfast for 2. The room change was minor & made no difference to the noise & inconvenience the renovations impacted our stay. The renovated rooms are lovely but it's terrible not to mention it in advance.

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the renovation works affected your stay and that you were disappointed not to have been informed in advance. We completely understand your frustration, and we regret that the situation did not meet your expectations. We are pleased that you appreciated our newly renovated rooms. As a gesture of goodwill, our team offered a room upgrade and complimentary breakfast, hoping to make your stay more comfortable. We are truly sorry that these measures did not fully offset the inconvenience caused by the ongoing works. Your comments are very important to us and will help us improve both our communication and the guest experience. We hope you will give us another opportunity to welcome you back once the renovations are complete, so we can provide you with the peaceful and enjoyable stay you were expecting. Kind regards, Salah Malki Guest experience manager

Customer review rating 5.0/5

Ayoub B. Business - Confirmed reviews ALL

I had a wonderful four-night stay at the Diwan Rabat Mgallery Hotel. The reception, breakfast, and housekeeping staff were very professional and attentive. I would especially like to mention M. Salah, the guest relations manager; Mme Noora; and the chef reception supervisor, whose name I forgot. Thank you, and I hope to see you soon!

Dear Ayoub B., We very much appreciate your comments regarding your stay at the Le Diwan Hotel Rabat - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah Malki Guest experience manager

Customer review rating 3.5/5

Yazan O. Business - Confirmed reviews ALL

Overall, my stay at this hotel was good, with some positive highlights and a few things that could be improved. I really appreciated the warm welcome. The welcome card and the fruit plate in the room were a thoughtful touch and made me feel valued upon arrival. However, one aspect I did not like was the policy of holding a relatively high amount from my credit card as a deposit. As a Diamond member, this felt a bit uncomfortable and gave the impression of a lack of trust toward loyal guests. The hotel was also undergoing renovation during my stay, which made the environment a bit messy and less relaxing at times. That said, I understand improvements are necessary, and it did not completely ruin the experience. On a very positive note, the staff were excellent—friendly, professional, and always ready to help. I especially enjoyed the Moroccan hammam experience, which was fantastic, and I would like to give special thanks to Ibtisam for her professionalism and great service. All in all, despite a few inconveniences, it was a pleasant stay.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.0/5

Nicolas L. Business - Confirmed reviews ALL

bathroom water and air evacuation was defective several furniture shaking (table)

Dear Nicolas L., Thank you for taking the time to tell us about your experience at the Le Diwan Hotel Rabat - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Patrick B. Couples - Confirmed reviews ALL

The staff were fabulous..the room was beautiful and the food was delicious..highly recommend and will be back in the future

Dear Patrick B., We very much appreciate your comments regarding your stay at the Le Diwan Hotel Rabat - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Breifne O. Solo - Confirmed reviews ALL

Great location rooms spotlessly clean but bar furniture stained and breakfast very average

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Rik D. B. Business - Confirmed reviews ALL

I had another excellent stay, it always feels a bit like coming home

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Christophe D. Business - Confirmed reviews ALL

Never advertised that the entire hotel is being renovated. Stay elsewhere!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Jill K. Couples - Confirmed reviews ALL

The hotel was very nice the service was excellent , the rooms were a little small and the building was somewhat nosy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Matt M. Couples - Confirmed reviews ALL

The room was satisfactory and the breakfast buffet outstanding; limitations were the construction in progress and the annoying smoke in the lobby from the nearby bar.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Abdelaziz A. Business - Confirmed reviews ALL

Was very great experience, friendly employee and they always show due and caring, very empricive customer service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

David P. Solo - Confirmed reviews ALL

Very handy to the train station and trams, easy access to main attractions in Rabat. The hotel is clean and comfortable, and I found the staff to be friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Karl M. W. Couples - Confirmed reviews ALL

Hotel in renovation while renting rooms. First night spent in a junior suite that was not yet renovated. First floor with windows on a busy roundabout with constant noise from traffic. Dilapidated state of the room. In the morning noise from the work in progress at the floor above. We requested to be changed the next morning and got a renovated room at the sixth floor. Price was equivalent to the junior suite we had initially booked via the Accor website. No information was provided during the booking proces that the hotel was undergoing major renovations. A hotel should be closed in case of major renovations of entire floors. This is not up to the standards we are used to from Accor hotels.

Dear Karl M. W., Thank you for taking the time to tell us about your experience at the Le Diwan Hotel Rabat - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

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