ibis Lyon Centre Perrache 3 stars

Customer review rating (ALL Rating) 4.6/5 1,656 reviews

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Description

Hotel extras

  • Downtown

  • Transport 50m away

  • Brasserie Georges nearby

  • Family rooms

  • Bar area and catering

Our accommodation(s)

Hotel location

ibis Lyon Centre Perrache

28 Cours de Verdun Perrache
69002 LYON
France

GPS:45.748487, 4.82806

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR / EN CAS

Visit our bar, a friendly place to meet and relax at any time. Enjoy our 24-hour light catering service and our selection of local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,656 reviews

Customer review rating 5.0/5

Judith S. Couples - Confirmed reviews ALL

See above

Customer review rating 5.0/5

Daniella L. Families - Confirmed reviews ALL

Great location right next to station. We had a beautiful family suite, with lots space. Only thing missing was milk for my coffee 😋

Customer review rating 1.5/5

Roberto D. G. Families - Confirmed reviews ALL

I was not able to sleep because of the sunk mattress (not just soft, too old). The building needs a renovation. Breakfast too basic. Norhing to do wirh the hotel but the sorroundings look like a favela. Good location only if you go to Brasserie Georges or have a train connection at Lyon Perrache station.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The room you occupied has been entirely renovated 2 years ago and I am sorry to learn that you had the feeling staying in a room that needs renovation. We are at only 2 minutes walk of Square Carnot, where the city center start. It's a pity that you didn't ask us for more information. Perhaps you went the opposite way? Our team is at your disposal 24/24, so don't hesitate a next time ! Kind regards, Monique Peltzer, Manager. Sincerely,

Customer review rating 3.0/5

Pawel G. Business - Confirmed reviews ALL

Pluses: - The staff - helpful and so friendly and smiling! - Well-functioning air conditioning – a big plus in August. - Good location, close to Metro Line A and tram lines T1 and T2. - Within walking distance of the Confluence area. Minuses: - The breakfasts are tasty, but as a vegetarian, I found the selection very limited. After a few days, it became quite bored. For example just one basic salad in offer. - The Wi-Fi can be very slow on some evenings. - It’s difficult to get a late checkout, probably because the hotel is busy. - It’s quite far from the parts of the city that actually feel like Lyon.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Lyon Centre Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the wifi problem and prevent future occurrence. Normally the ibis breakfast buffet doesn't propose salad, but we made the choice to offer vegetables like cucumber, tomatoes, lettuce in addition to the fresh fruit et fruit salad. Did you notice our selection of cheese ? We are so sorry that this is not enough. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monique Peltzer, Manager.

Customer review rating 3.5/5

Matthew R. Business - Confirmed reviews ALL

We had a big, nice room. I will say that the room was pretty worn and felt more like a 1980s dorm room. But the space was huge.

Other web-users rate our hotel

  • 760 reviews 8.8/10 Location
  • 863 reviews 7.3/10 Room
  • 792 reviews 9.5/10 Service
  • 11 reviews 6.1/10 WiFi
  • 452 reviews 8.3/10 Breakfast
  • 325 reviews 8.9/10 Cleanliness
  • 62 reviews 9.4/10 Bar
  • 6 reviews 4.3/10 Sustainability

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