Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,731 reviews

Novotel Sydney Olympic Park - Image 1
Novotel Sydney Olympic Park - Image 2
Novotel Sydney Olympic Park - Image 3
Novotel Sydney Olympic Park - Image 4

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,731 reviews

Customer review rating 3.5/5

Donna& O. M. Business - Confirmed reviews ALL

Ok They didn’t provide the gold away bed for us The fridge was not cold And the lifts were not working several times , once trying to go up from the carpark then next day both of them were out when leaving the apartment and one of the cleaners walked is down the stairs to an alternative lift in adjoining hotel

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet expectations. Please accept our sincere apologies for the sofa bed not being made up, the issues with the fridge, and the inconvenience caused by the lift outages during your stay. Your comments have been shared with the relevant teams for review to help prevent similar issues in the future. We appreciate your patience and are grateful to our team member who was able to assist you with an alternative route while the lifts were unavailable. We value your feedback and hope to have the opportunity to provide you with a much improved experience on your next visit. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 4.5/5

Shelly- M. J. Business - Confirmed reviews ALL

I spent 2 nights and ordered room service both nights. Fantastic service and comfortable room. I slept like a log! A really pleasant stay!

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear you had a pleasant stay and enjoyed our convenient location, comfortable room, and room service. We also appreciate your comments regarding your ALL membership recognition. Your feedback is valuable and will help us continue to improve the experience we provide for our members. We look forward to welcoming you back to Novotel Sydney Olympic Park again soon. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 3.5/5

Rachel K. Families - Confirmed reviews ALL

Very loud music kept us awake, and the fire alarm wasp. To reassure us everything was ok but we didn’t hear the alarm in the first place. Amenities in the room were less I was trying to find a cotton bud.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear you had a pretty good stay overall, however we sincerely apologise for the disturbance caused by the music and the fire alarm during your visit. We also appreciate your comments regarding the in-room amenities. While items such as cotton buds are available on request from Reception, we understand it would have been more convenient to know this during your stay and will take your feedback on board. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 3.5/5

Nadia S. Business - Confirmed reviews ALL

Great location, friendly staff. Outside noise was loud, carpet was tired and worn. Fridge was too small

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our convenient location and the friendly service provided by our team. However, we are sorry to learn that outside noise, the condition of the carpet, the size of the fridge, and your WiFi experience impacted your stay. Your comments have been shared with the relevant teams as we continue to improve our facilities and guest experience. We appreciate your feedback and hope to welcome you back to Novotel Sydney Olympic Park for a more enjoyable stay in the future. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 2.0/5

Jared D. Business - Confirmed reviews ALL

No sleep, room close to bottom pub, gold accor member, tv did not work, bathroom not designed well (leaks), super expensive parking ...

Other web-users rate our hotel

  • 1,132 reviews 8.7/10 Location
  • 1,761 reviews 6.2/10 Room
  • 1,484 reviews 8.5/10 Service
  • 15 reviews 5.1/10 WiFi
  • 701 reviews 5.1/10 Cleanliness
  • 412 reviews 4.4/10 Amenities
  • 352 reviews 4.1/10 Value
  • 316 reviews 7.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney Olympic Park