Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.3/5 3,017 reviews

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Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,017 reviews

Customer review rating 5.0/5

Tamara E. Families - Confirmed reviews ALL

Having a room directly above the pub below meant we had the best view of Accor stadium, the train station and the vibe before and after the NRL grand final. Being able to soak in the atmosphere made our trip 100% better! Staff were great too.

Dear Tamara E., Thank you for your wonderful review and perfect rating! We’re thrilled to hear that our location and stadium views helped make your NRL Grand Final experience so memorable. Being able to soak up the atmosphere before and after such a major event is certainly something special. It’s also lovely to hear that our team made a positive impression with their service. We truly appreciate your kind words and hope to welcome you back to Novotel Sydney Olympic Park for another exciting event in the future. Kind regards, Ankit C Assistant Night Manager

Customer review rating 4.5/5

Dene R. Business - Confirmed reviews ALL

It was great a d your team at reception was excellent.

Dear Dene R., Thank you for your lovely review and great rating! We’re delighted to hear that you enjoyed your stay and found our location convenient for getting around. It’s especially pleasing to know that our Reception team provided excellent service and helped make your experience a positive one. We’ll be sure to share your kind feedback with the team. Thank you for choosing Novotel Sydney Olympic Park. We look forward to welcoming you back again soon. Kind regards, Ankit C Assistant Night Manager

Customer review rating 5.0/5

Beth M. Friends - Confirmed reviews ALL

The process from booking through to checkout was seamless. The room was lovely and the staff were incredibly helpful.

Dear Beth M., Thank you for your wonderful review and perfect rating! We’re delighted to hear that your experience, from booking through to checkout, was seamless and that you enjoyed your room. It’s especially lovely to know that our team made such a positive impression with their helpful service. Your kind feedback means a lot to us, and we look forward to welcoming you back to Novotel Sydney Olympic Park for another great stay. Kind regards, Ankit C Assistant Night Manager

Customer review rating 4.0/5

Beth B. Business - Confirmed reviews ALL

stayed here as the training i was going to complete from Friday through to Sunday was also being held here.

Dear Beth B., Thank you for your review and for choosing Novotel Sydney Olympic Park during your training weekend. We’re pleased to hear that you had a comfortable stay and that our hotel’s location was convenient for your training. We appreciate you taking the time to share your experience and hope to welcome you back again for another enjoyable stay. Kind regards, Ankit C Assistant Night Manager

Customer review rating 4.0/5

Sharon W. Couples - Confirmed reviews ALL

The music upon checking in was super loud. Very distracting and unessential. The room was run down. Carpet peeling up. The fridge was frozen shut. We had to knock ice out the use it. Thankfully the air-conditioning worked ok

Dear Sharon W., Thank you for taking the time to share your feedback. We’re pleased to hear that the air-conditioning in your room worked well, but we sincerely apologise for the various issues you experienced during your stay. We’re sorry that the loud music at check-in affected your comfort and that your room showed signs of wear, including the peeling carpet and frozen fridge. We also acknowledge your concerns regarding staffing during the busy check-in period and the difficulties you encountered when exiting the car park. Your comments are important to us and will be shared with our Front Office, Housekeeping, Maintenance and management teams for review. We understand that these issues affected your overall experience, and we appreciate you bringing them to our attention. We hope to have the opportunity to provide you with a more comfortable and seamless stay in the future. Kind regards, Ankit C Assistant Night Manager

Other web-users rate our hotel

  • 1,174 reviews 8.9/10 Location
  • 1,794 reviews 6.3/10 Room
  • 1,566 reviews 8.7/10 Service
  • 16 reviews 4.2/10 WiFi
  • 706 reviews 5.5/10 Cleanliness
  • 412 reviews 4.3/10 Amenities
  • 344 reviews 4.2/10 Value
  • 318 reviews 8.3/10 Breakfast

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