ibis budget Hamburg Altona

Customer review rating (ALL Rating) 4.2/5 710 reviews

Best price
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Holstenkamp 3, 22525 HAMBURG, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • Free WiFi throughout the hotel, including your room

  • Underground parking garage (fee) at the hotel

  • Conveniently close to the A7

  • Restaurants and bars max. 10 min from the hotel, Neue Flora theater 1 mile

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room with twin beds and duvets. Modern, relaxing design, flat-screen TV with Internet connection, comfort shower and separate toilet. Ideal for friends or colleagues.

Max. number of persons
2

Bedding

Single bed(s) x2

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Hotel location

ibis budget Hamburg Altona

Holstenkamp 3
22525 HAMBURG
Germany

GPS:53.572798, 9.939803

Telephone
Fax +49 40 85379824
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 180 rooms
  • 2 rooms for people with reduced mobility

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi in the communal areas

Air conditioning

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Public

  • Parking pricing: 5.00 € 5 EUR Per day

Breakfast

Photo out of - Breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  710 reviews

Customer review rating 3.5/5

Rowenna V. R. -. R. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments on our pricing and breakfast. However, we regret to hear that the atmosphere did not meet your expectations, particularly concerning the behavior of some guests. Your insights are valuable to us. Best regards, ibis budget Hamburg Altona

Customer review rating 4.5/5

Elisabeth F. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our service, comfortable accommodations, and the cleanliness provided by our housekeeping team. We appreciate your feedback regarding the street noise; we encourage our guests to keep windows closed for a more restful experience. It is great to know that our location and accessibility to public transport met your expectations. We look forward to welcoming you back in the future! Goodbye and best regards, ibis budget Hamburg Altona

Customer review rating 3.5/5

Younes B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We appreciate your comments regarding our convenient location near the airport. However, we regret to hear that your overall experience did not meet your expectations. Your insights are valuable, and we will take them into consideration. Best regards, ibis budget Hamburg Altona

Customer review rating 4.0/5

Paula D. V. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our rates affordable and appreciated the convenience of our luggage storage service. While we strive to keep our guests informed, it is important to note that hair dryers are available upon request with a security deposit. We appreciate your understanding of this policy. We hope to welcome you back in the future. Best regards, ibis budget Hamburg Altona

Customer review rating 3.5/5

Albert O. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We appreciate your recognition of the value, efficiency, and safety of our hotel. Your insights are important to us as we strive to enhance our guests' experiences. Best regards, ibis budget Hamburg Altona

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments on our pricing and breakfast. However, we regret to hear that the atmosphere did not meet your expectations, particularly concerning the behavior of some guests. Your insights are valuable to us. Best regards, ibis budget Hamburg Altona

Customer review rating 4.5/5

Elisabeth F. Business - Confirmed reviews ALL

Very good service, excellent front desk recepionist, very good housekeeping (cleaning, make bed, towels EVERY DAY), the street in front of the hotel is very noisy, so you have to keep the windows closed, but the hotel itself is really quiet at night; location is not too bad, several bus lines are in walking distance - I recommend it and would visit again!

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our service, comfortable accommodations, and the cleanliness provided by our housekeeping team. We appreciate your feedback regarding the street noise; we encourage our guests to keep windows closed for a more restful experience. It is great to know that our location and accessibility to public transport met your expectations. We look forward to welcoming you back in the future! Goodbye and best regards, ibis budget Hamburg Altona

Customer review rating 3.5/5

Younes B. Couples - Confirmed reviews ALL

very close to the airport for late arrivals

Dear Guest, Thank you for your feedback. We appreciate your comments regarding our convenient location near the airport. However, we regret to hear that your overall experience did not meet your expectations. Your insights are valuable, and we will take them into consideration. Best regards, ibis budget Hamburg Altona

Customer review rating 4.0/5

Paula D. V. Solo - Confirmed reviews ALL

The reception kindly let me leave my luggage there before check in time. Not that close to the train station, but the bus stop is close by. The neighbourhood is safe. There’s no hair dryer in the room, you have to ask at the reception and pay a security deposit that you have back when you return it.

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our rates affordable and appreciated the convenience of our luggage storage service. While we strive to keep our guests informed, it is important to note that hair dryers are available upon request with a security deposit. We appreciate your understanding of this policy. We hope to welcome you back in the future. Best regards, ibis budget Hamburg Altona

Customer review rating 3.5/5

Albert O. Business - Confirmed reviews ALL

Good value for money: efficient and safe.

Dear Guest, Thank you for sharing your feedback. We appreciate your recognition of the value, efficiency, and safety of our hotel. Your insights are important to us as we strive to enhance our guests' experiences. Best regards, ibis budget Hamburg Altona

Customer review rating 5.0/5

Dennis B. A. Friends - Confirmed reviews ALL

My stay in Hamburg was absolutely wonderful, thanks to the outstanding hospitality I experienced. The staff of the hotel were incredibly friendly and welcoming, and the rooms were spotless, kept perfectly tidy throughout my stay. I was there from the 10th to 17th of August 2026, and during that time, I also attended a religious event that took place from the 14th to the 16th August at the Volkspark Stadium. The staff were incredibly friendly and welcoming throughout my stay, and the rooms were spotless, kept perfectly tidy every single day. A remarkable highlight was the breakfast service on that busy weekend. Serving hundreds of guests from Friday to Sunday must have been incredibly demanding. Yet, under that enormous pressure, the staff remained diligent, swift, and remarkably friendly. It was top-class service, and I was deeply impressed by their professionalism and dedication. I would recommend this hotel to anyone without a second thought. More importantly, I will always choose this place whenever I return to Hamburg. Since this was my very first time visiting the city, I am truly grateful for such a pleasant and memorable experience. Thank you for making it unforgettable!

Dear Guest, Thank you for taking the time to share your wonderful experience at ibis budget Hamburg Altona. We are delighted to hear that you found our staff to be friendly and accommodating during your stay. It is gratifying to know that the cleanliness of your room met your expectations and contributed to your overall satisfaction. We appreciate your kind words regarding our breakfast service, especially during the busy weekend of your visit. Our team takes great pride in maintaining high standards of service, even under pressure, and your recognition serves as a great motivation for us. We are honored that you would recommend our hotel and look forward to welcoming you back on your next visit to Hamburg. Thank you again for your feedback and for choosing ibis budget Hamburg Altona for your first experience in our city. Best regards, ibis budget Hamburg Altona

Customer review rating 2.5/5

Faith O. Families - Confirmed reviews ALL

Good

Dear Guest, Thank you for your feedback. We appreciate your comments and are glad to hear that your stay was satisfactory. Should you have any specific suggestions for improvement, we would be grateful to hear them. Best regards, ibis budget Hamburg Altona

Customer review rating 0.5/5

Moses I. Couples - Confirmed reviews ALL

The room for 2 too small. Only 1 small plastic chair to sit. No hairdryer. We only received bathing towels on Thursday and Friday. We used that till Tuesday because we didn't get any fresh ones. We paid a lot and the service was miserable

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret to hear that your accommodations did not meet your expectations and that you experienced issues with room amenities and towel replenishment. Your comments will be taken into consideration as we continuously seek to improve our services. Best regards, ibis budget Hamburg Altona

Customer review rating 4.5/5

Joanna O. Couples - Confirmed reviews ALL

The stay at the hotel was comfortable, especially considering it’s a budget hotel. The rooms were clean, the breakfast was nice, and the staff were friendly. The only thing I missed was a kettle in the room, as I like to have a coffee first thing in the morning. Other than that, everything was good.

Dear Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable, enjoyed the cleanliness of the rooms, and appreciated our breakfast and friendly staff. We understand the desire for a kettle in the room, and while we do not provide this amenity, we appreciate your input. We hope to welcome you back on your next visit to Hamburg. Best regards, ibis budget Hamburg Altona

Customer review rating 5.0/5

Yvonne D. Solo - Confirmed reviews ALL

The room was always clean and all the hotel staff were welcoming, professional and very helpful.

Dear Guest, Thank you for your positive feedback regarding the cleanliness of the room and the professionalism of our staff. We are delighted to hear that you had a pleasant experience during your stay. Goodbye and best wishes, ibis budget Hamburg Altona

Customer review rating 2.0/5

Hatice K. Y. Solo - Confirmed reviews ALL

It was a budget stay with nice and kind people. Just i've forgetten my watch in your hotel. I sent e-mail to hotel but there wasn't any reply. So it turns into not a nice stay :(

Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you appreciated our staff's kindness. However, we regret the inconvenience caused by the lack of response regarding your lost item. We take such matters seriously and will review our communication processes. Goodbye and best wishes, ibis budget Hamburg Altona

Customer review rating 3.0/5

Milos U. Solo - Confirmed reviews ALL

It’s a cool basic hotel but don’t expect more than that.

Dear Guest, Thank you for sharing your thoughts. We appreciate your feedback regarding our hotel's basic offerings. We strive to provide a comfortable and straightforward experience for our guests, and we hope to meet your expectations in the future. Best regards, ibis budget Hamburg Altona

Customer review rating 3.5/5

Nikola V. Business - Confirmed reviews ALL

The room is a bit run down, smell is not quite neutral, and AC is pretty loud. Other than that, no complaints.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret to hear that your room did not meet your expectations in terms of maintenance and comfort. Your observations are important to us as we strive to improve our services. Best regards, ibis budget Hamburg Altona

Customer review rating 4.5/5

Benedetta E. Couples - Confirmed reviews ALL

We stayed for just one night while traveling through Europe and it was great! Perfect for people arriving late at night or booking last minute, quick check in and great access to private parking. Nice staff and tasty breakfast 😊

Dear Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear that our quick check-in process, access to parking, and breakfast met your expectations. Your feedback motivates our team to continue providing excellent service. Best regards, ibis budget Hamburg Altona

Customer review rating 0.5/5

Jadama N. Business - Confirmed reviews ALL

You can publish my review - I will not book or suggest your hotel to anyone.

Dear Guest, Thank you for sharing your concerns regarding your recent stay. We regret that the cleanliness and overall condition of your room did not meet your expectations. Your feedback is valuable, and we will take it into consideration for future improvements. Goodbye, ibis budget Hamburg Altona

Customer review rating 4.5/5

Witts P. Solo - Confirmed reviews ALL

I enjoyed my stay. Was thankful that there were English speakers on reception.

Dear Guest, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and appreciated our English-speaking staff at the reception. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, ibis budget Hamburg Altona

Customer review rating 4.0/5

Ahmet K. Families - Confirmed reviews ALL

nettes Personal

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback. Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten und unser Personal Ihnen freundlich begegnet ist. Ihr Lob motiviert unser Team, weiterhin einen hervorragenden Service zu bieten. Mit freundlichen Grüßen, ibis budget Hamburg Altona

Customer review rating 3.5/5

Moritz H. Families - Confirmed reviews ALL

Room was nice, breakfast was quite limited and could have been better quality

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your compliments about the room. We acknowledge your concerns regarding the breakfast options and quality, and we will take your comments into consideration as we continuously strive to enhance our offerings. Best regards, ibis budget Hamburg Altona

Customer review rating 0.5/5

Konstantin I. Business - Confirmed reviews ALL

The room was super hot, and heating could not be turned off. Very noisy etc. etc.

Dear Guest, Thank you for sharing your feedback. I regret to hear that your room did not meet your expectations regarding temperature and noise levels. We appreciate your comments as they help us evaluate our services. Goodbye and best regards, ibis budget Hamburg Altona

Customer review rating 4.5/5

Lone H. Couples - Confirmed reviews ALL

Good beds, large room

Lieber Gast, vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Ihnen die Betten und die Zimmergröße gefallen haben. Wir hoffen, Sie bald wieder bei uns willkommen zu heißen. Mit freundlichen Grüßen, ibis budget Hamburg Altona

Other web-users rate our hotel

  • 426 reviews 8.1/10 Location
  • 873 reviews 5.2/10 Room
  • 611 reviews 8.9/10 Service
  • 11 reviews 8.1/10 WiFi
  • 461 reviews 3.8/10 Comfort
  • 411 reviews 7.9/10 Breakfast
  • 372 reviews 8.2/10 Cleanliness

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