Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,817 reviews

Mercure Hotel Hamburg am Volkspark - Image 1
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Description

Hotel extras

  • We look forward to welcoming you to our restaurant & ARENA hotel bar

  • A 20-minute walk from Volksparkstadion (HSV) and BARCLAYS Arena

  • Parking E13 Euro per day in the garage, limited availability/EV charging points 100 m away.

  • 1 child under the age of 15 can stay free of charge in parents' room.

  • Bus 2, 3, & X3 in front of the hotel (Landungsbrücken/Alster/Hauptbahnhof & Altona/Hafencity)

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,817 reviews

TripAdvisor Rating  3.9/5  893 reviews

Customer review rating 4.5/5

Andreas S. Business - Confirmed reviews ALL

War alles ok!

Lieber Andreas, vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt in unserem Hotel hatten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Gastgeber Timo Esslinger

Exceptional service level

TripAdvisor rating 5.0/5

viljars2014 TripAdvisor review

The staff at this hotell gives absolutly exceptionally good service and they met me as a customer with kindness and understanding when asking for help. Based on the service level alone, I will truly recommend this hotel.

Very nice hotel.

TripAdvisor rating 5.0/5

Heidi Dolly C TripAdvisor review

Modern. Clean. Comfy beds. Breakfast was extremely good with lots of choices. Staff was Nice and friendly and helpfull Perfect when going to Barclays arena.

My New Hamburg Go-To

TripAdvisor rating 4.0/5

alexejszabo TripAdvisor review

Our short stay here established The Mercure Hotel as our new favorite Hamburg accommodation. We loved the cool, refreshing atmosphere, but it was the truly exceptional service that elevated our experience above the rest. From the moment we checked in, the team made us feel genuinely welcomed and taken care of, as if we were special guests. Our room was a bit on the compact side, but the fantastic view more than made up for it. Breakfast was plentiful and offered a great start to the day. The accommodation is an excellent choice for travelers, ensuring a comfortable stay with its friendly environment and many thoughtful amenities.

Not good, not bad

TripAdvisor rating 3.0/5

PlanetPassenger TripAdvisor review

Dated commercial hotel in bad need of a general update. Well located to reach the various areas of Hamburg. Rooms were comfortable and enough equipped. Impossible to connect personal devices to the smart TV (not that inportant by the way). Felt properly considered and received a good upgrade as an ALL ACCOR member.

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Other web-users rate our hotel

  • 691 reviews 8.5/10 Location
  • 1,262 reviews 6.1/10 Room
  • 1,075 reviews 8.9/10 Service
  • 16 reviews 8.9/10 WiFi
  • 792 reviews 8.6/10 Breakfast
  • 673 reviews 5.5/10 Comfort
  • 527 reviews 7.3/10 Cleanliness
  • 280 reviews 5/10 Food

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