Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,777 reviews

Mercure Hotel Hamburg am Volkspark - Image 1
Mercure Hotel Hamburg am Volkspark - Image 2
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Description

Hotel extras

  • Just a 20-minute walk to Volksparkstadion (HSV) and BARCLAYS Arena

  • Parking E15/day (subject to availability) / e-charging station 50 m away

  • Bus 2, 3, and X3 in front of hotel - Landungsbrücken/Hafencity/Alster/Hauptbahnhof and Altona

  • Modern dining concept // The hotel is Green Key certified for 2026/2027.

  • One child up to age 15 stays free in parents' room

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,777 reviews

Customer review rating 4.5/5

Alexander V. Business - Confirmed reviews ALL

Surely, the bath should be protected by a curtain! The glass shield is definitely not enough. Currently, the water splashes unavoidably spoil everything around the bath, resulting in puddles. Additionally, some kind of towel dryer would be welcome!

Dear Alexander V., Thank you for your feedback! We're glad you enjoyed your stay. I appreciate your suggestions about the bath curtain and towel dryer. Your comments will help us enhance our facilities for future guests. Best regards, Ihr Mercure Hotel Hamburg am Volkspark

Customer review rating 3.0/5

Victoria E. Couples - Confirmed reviews ALL

Room was nice, but the receptionist was unfriendly

Dear Victoria E., Thank you for your feedback! I’m glad to hear you enjoyed your stay and found your room comfortable. I apologize if our receptionist didn’t meet your expectations; we strive for friendly service and will certainly take your comments on board. Best regards, Ihr Mercure Hotel Hamburg am Volkspark

Customer review rating 4.0/5

Stefan S. Business - Confirmed reviews ALL

Friendly fast process in check in and out. Great breakfast. Garage was hard to find, and some things looked a bit run down.

Dear Stefan, Thank you for your kind words! We're thrilled to hear you enjoyed your stay and found our check-in and breakfast to your liking. We appreciate your feedback about the garage and the condition of some areas; we’ll keep that in mind as we strive to improve. Best regards, Ihr Mercure Hotel Hamburg am Volkspark

Customer review rating 2.0/5

Drs. H. B. Solo - Confirmed reviews ALL

I payed the maximum probably during my stay on Saturday and Sunday during the Derby weekend, but then the surprise came on Sunday: Sir we only have pizza and most of them are not available any more. If this was communicated upfront I would have had dinner somewhere else. But this is just a no-go.

Customer review rating 5.0/5

Danial M. Couples - Confirmed reviews ALL

Friendly and helpful staff, clean room, and very nice area

Dear Danial M., Thank you for your kind words regarding our friendly staff and the cleanliness of your room. We are delighted to hear you enjoyed our location and the overall experience at our hotel. Yours sincerely, Timo Esslinger

Other web-users rate our hotel

  • 624 reviews 8.6/10 Location
  • 1,123 reviews 5.8/10 Room
  • 964 reviews 9.1/10 Service
  • 11 reviews 6.9/10 WiFi
  • 713 reviews 8.8/10 Breakfast
  • 598 reviews 5.6/10 Comfort
  • 454 reviews 7.6/10 Cleanliness
  • 287 reviews 2.6/10 Vibe

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