Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,838 reviews

Mercure Hotel Hamburg am Volkspark - Image 1
Mercure Hotel Hamburg am Volkspark - Image 2
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Mercure Hotel Hamburg am Volkspark - Image 4

Description

Hotel extras

  • We look forward to welcoming you to our restaurant & ARENA hotel bar

  • Just a 20-minute walk to Volksparkstadion (HSV) and BARCLAYS Arena

  • Parking E15/day (subject to availability) / e-charging station 50 m away

  • One child up to age 15 stays free in parents' room

  • Bus 2, 3, & X3 in front of the hotel (Landungsbrücken/Alster/Hauptbahnhof & Altona/Hafencity)

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,838 reviews

Customer review rating 4.5/5

Caterina B. Business - Confirmed reviews ALL

Everything fine with me: personnel, room, breakfast

Dear Caterina B., Thank you for your kind words regarding your comfortable stay. We are pleased to hear that our personnel, room, and breakfast met your expectations. It is always our aim to provide a pleasant experience for our guests. Your host, Timo Esslinger

Customer review rating 4.5/5

Nadia P. Business - Confirmed reviews ALL

confortable stay

Dear Nadia P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Your host, Timo Esslinger

Customer review rating 4.5/5

Niti K. Families - Confirmed reviews ALL

Well Located near a bus stop and comfortable room.

Sehr geehrte Frau K., vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie die Lage unseres Hotels sowie den Komfort Ihrer Unterkunft geschätzt haben. Wir hoffen, Sie bald wieder bei uns willkommen zu heißen. Ihr Gastgeber Timo Esslinger

Customer review rating 4.0/5

Joaquim R. Families - Confirmed reviews ALL

Nice location if you want to visit events in Volkspark. A standard hotel with a nice sortings at breakfast. However, the evening menu lacked food for the masses. The beds were a bit hard though, which made it difficult to get a comfy sleep. The walls/doors was a bit thin so the outer sounds penetrated a lot.

Dear Joaquim R., Thank you for your positive feedback regarding the location of our hotel and the breakfast offerings. I appreciate your comments about the evening menu, as well as your observations regarding the beds and sound insulation. We continually strive to enhance our guests' experiences and will take your input into consideration moving forward. Best regards, Ihr Gastgeber Timo Esslinger

Customer review rating 2.5/5

Cagdas D. Business - Confirmed reviews ALL

Room temperature was extreamly cold and sidewalks never cleaned all 3 days. Was always icy

Dear Cagdas D., Thank you very much for sharing your feedback about your recent stay. I apologize for the inconvenience you experienced due to the room temperature and the condition of the walkways. Your concerns are important to us, and we will make sure they are properly addressed. We would be very happy to welcome you back to Hamburg for your next stay with us. Your host, Timo Esslinger

Other web-users rate our hotel

  • 657 reviews 8.6/10 Location
  • 1,213 reviews 6/10 Room
  • 1,044 reviews 9/10 Service
  • 12 reviews 8.2/10 WiFi
  • 775 reviews 8.6/10 Breakfast
  • 651 reviews 5.7/10 Comfort
  • 509 reviews 7.3/10 Cleanliness
  • 273 reviews 2.5/10 Vibe

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