Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,011 reviews

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Mercure Hotel Hamburg am Volkspark - Image 1
Mercure Hotel Hamburg am Volkspark - Image 2
Mercure Hotel Hamburg am Volkspark - Image 3
Mercure Hotel Hamburg am Volkspark - Image 4
Albert Einstein Ring 2, 22761 HAMBURG, Germany

Description

Hotel extras

  • A 25-minute walk from the Volksparkstadion (HSV) and the BARCLAYS Arena

  • 1 child under 16 can stay free of charge in the parents’ room.

  • Parking 10 Euro/day in the parking garage subject to availability / Public e-charging on site.

  • Relax in the Volkspark, the VAF sports facility or with a city bike rental

  • Bus lines 2 & 3 stop right in front of the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Telephone
Fax +49 40 89952333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,011 reviews

TripAdvisor Rating  4.0/5  882 reviews

Terrible shower

Customer review rating 1.5/5

Mark Business - Confirmed reviews ALL

Two important things on a very short stay: a good bed and a good shower. The bed was ok but the show not. Being forced to sitting in a bathtub to be able to shower is terrible. And also the use of a shower curtain that sticks to your body is so outdated. This hotel never again, and I will surely double check other Mercure hotel in the future.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

very good

Dear John Kofi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cornelia Spiller Gastgeberin

Nice stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Good quality hotel, located near public transport stops

Dear Natalia M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg am Volkspark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Spiller Gastgeberin

Well located to Vollsparkstadium

Customer review rating 4.0/5

Stine Families - Confirmed reviews ALL

Nice hotel and very good service from the staff. We got a very big room for 3 persons - the sofa bed was ok to sleep on. The breakfast was excellent, better than expected. The hotel seemed very used and could use a fresh up especially indoors and the room. But it was clean. Overall, a bit expense due to other hotels in better shape.

Dear Anna Kristine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cornelia Spiller Gastgeberin

Wonderful Stay

Customer review rating 5.0/5

Martha C. Families - Confirmed reviews ALL

The facilities are clean and comfortable and very well located. But mostly, the staff was kind and helpful. I would recommend it

Dear Martha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cornelia Spiller Gastgeberin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 731 reviews 8.5/10 Location
  • 1,328 reviews 6/10 Room
  • 1,046 reviews 8.6/10 Service
  • 19 reviews 8.9/10 WiFi
  • 844 reviews 8.3/10 Breakfast
  • 696 reviews 5.4/10 Comfort
  • 549 reviews 7.1/10 Cleanliness
  • 279 reviews 4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.