Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.4/5 471 reviews

Mercure Hotel Hamburg am Volkspark - Image 1
Mercure Hotel Hamburg am Volkspark - Image 2
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Mercure Hotel Hamburg am Volkspark - Image 4

Description

Hotel extras

  • A 25-minute walk from the Volksparkstadion (HSV) and the BARCLAYS Arena

  • 1 child under 16 can stay free of charge in the parents’ room.

  • Parking 10 Euro/day in the parking garage subject to availability / Public e-charging on site.

  • Relax in the Volkspark, the VAF sports facility or with a city bike rental

  • Bus lines 2 & 3 stop right in front of the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  471 reviews

TripAdvisor Rating  4.0/5  879 reviews

All was fantastic

Customer review rating 5.0/5

M. Business - Confirmed reviews ALL

Very glade to stayed there..

Good stay with an issue

Customer review rating 4.0/5

Ömer Families - Confirmed reviews ALL

Well located hotel, easy to access, nice rooms, polite staff, enjoyed welcome drinks and the breakfast, we are quite happy with the stay. However, how come the curtain of a Mercure hotel room can hang there with 2cm wide cigarette holes? This is unacceptable, I really do not understand.

Dated interior and poor bar

Customer review rating 3.5/5

Simon S. Friends - Confirmed reviews ALL

We came for a weekend with friends to see a concert at the Barclays arena. The hotel decor was very dated and the rooms were bland but clean. We used the bar one night but only one bottled beer was available with all draft beers turned off. It was not explained why this was the case. The hotel had very few amenities and is really only useful for business travellers although having no gym facilities will disappoint many.

Good, clean and comfortable

Customer review rating 3.5/5

Yuval Business - Confirmed reviews ALL

The room was clean and comfortable. Breakfast needs to be improved, especially the quality of the coffee.

Dear Yuval, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cornelia Spiller Hostess

All good

Customer review rating 5.0/5

Jenna Business - Confirmed reviews ALL

loud Air con but can be switched off

Dear Genevieve, We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg am Volkspark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Spiller Gastgeberin

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Other web-users rate our hotel

  • 744 reviews 8.7/10 Location
  • 1,283 reviews 5.5/10 Room
  • 973 reviews 8.7/10 Service
  • 22 reviews 9.6/10 WiFi
  • 844 reviews 7.9/10 Breakfast
  • 660 reviews 4.7/10 Comfort
  • 509 reviews 6.7/10 Cleanliness
  • 275 reviews 3.6/10 Food

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