Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,794 reviews

Mercure Hotel Hamburg am Volkspark - Image 1
Mercure Hotel Hamburg am Volkspark - Image 2
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Description

Hotel extras

  • We look forward to welcoming you to our restaurant & ARENA hotel bar

  • Just a 20-minute walk to Volksparkstadion (HSV) and BARCLAYS Arena

  • Garage parking €15/day / public electric charging station 165 ft. away // Green Key 26/27

  • One child up to age 15 stays free in parents' room

  • Buses 2, 3, and X3 outside hotel (Landungsbrücken/Alster/Hauptbahnhof and Altona/Hafencity)

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,794 reviews

Customer review rating 5.0/5

Waseem U. K. A. Families - Confirmed reviews ALL

Great stay, however a bit outside the city centre. Easy to find parking around. Even hotel too has own paid parking

Dear Waseem U. K. A., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our hotel comfortable and appreciated the tranquility of the location. We also take pride in our parking facilities, ensuring convenience for our guests. Your Host Timo Esslinger

Customer review rating 1.5/5

Jens F. C. Families - Confirmed reviews ALL

We arrived after a long drive. The echarging that was promised on the booking site wasnt there, and charging 15 EUR for parking at the hotels parking lot is not reasonable.

Dear Jens F. C., Thank you for your feedback regarding your recent stay. I regret to learn of the inconvenience you experienced with the echarging facilities and the parking fee. We take guest comments seriously and will consider your input as we continually strive to improve our services. Ihr Gastgeber Timo Esslinger

Customer review rating 5.0/5

Maria G. Solo - Confirmed reviews ALL

I had a pretty good time staying in your hotel. Very friendly staff all the way from reception to house keeping . Keep it up.

Dear Maria G., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and found our staff to be friendly and accommodating. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Your host Timo Esslinger

Customer review rating 3.5/5

Annette F. Couples - Confirmed reviews ALL

Vert nice and helpfull personale

Dear Annette F., Thank you for your feedback regarding your recent stay. I am pleased to hear that our staff provided you with helpful service. I appreciate your comments about the beds, as guest comfort is important to us. Your host Timo Esslinger

Customer review rating 4.5/5

Caterina B. Business - Confirmed reviews ALL

Everything fine with me: personnel, room, breakfast

Dear Caterina B., Thank you for your kind words regarding your comfortable stay. We are pleased to hear that our personnel, room, and breakfast met your expectations. It is always our aim to provide a pleasant experience for our guests. Your host, Timo Esslinger

Other web-users rate our hotel

  • 645 reviews 8.6/10 Location
  • 1,170 reviews 6.1/10 Room
  • 1,016 reviews 9.1/10 Service
  • 10 reviews 7.8/10 WiFi
  • 747 reviews 8.8/10 Breakfast
  • 490 reviews 7.3/10 Cleanliness
  • 272 reviews 2.7/10 Vibe
  • 253 reviews 5.1/10 Food

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