ibis budget Nancy Porte Sud 2 stars

You can expect low service levels and a really basic interior when booking ‘budget’. However, the one thing that remains important is the bed. Our bed was horrible. While we can live with a bed that is a bit firm, it is harder when you constantly move to the middle (2p bed) because the beds are no longer able to support someone’s weight. (We are not heavyweights) Don’t focus on improving amenities etc. These are sufficient for a budget hotel, but we won’t stay here again if the beds are not replaced.

We arrived at 10 PM, and left at 7 am. In between we had the worst sleep ever. There was a strange noise from a machine ( electronic door?, lift?) all night long and then the neighbours arrived and talked from 3.30 ta 4.00 am -when we asked them to be quiet. The walls are from paper, we heard every word- and the whole hotel stinked from cigararettes- despite the "no smoking" sign everywhere. Never ever. Not even for free.

Good size room, had everything we needed but we couldn't put our son in the single bed upstairs as the ladder was too steep for him as he is only 2yrs old. We did mention this when booking but got a family room with a step ladder to the children's beds and an age limit of 6yrs and over.

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Not soundproof but fine

Ok but I can't rebook because your website isn't working and I cannot contact anyone

A clean, comfortable if basic hotel. Friendly and helpful reception staff. A 15% discount voucher available for the grill restaurant on the other side of the car park is a good idea. The breakfast is basic and a bit disorganised due to lack of space but overall it’s good value for money for an overnight stay.

The rooms were supposed to be non-smoking but both smelt terribly of tobacco smoke. The other guests were particularly noisy including those from an adjoining hotel fighting in the car park at about 4am. At breakfast the coffee machine was not working and the selection on offer was very poor. The toilet smelt like a portaloo. Previous stays in your similar hotel in Reims have been far better.

air conditioning was a plus. the room was basic but clean and functional.

The hotel is good but needs a fresh up. The principle of the IBIS budget hotels is very good, simple room that has all you need for one or two nights. The breakfast is sufficient and the overall value for money rating is quite good. The location is very convenient close to highway and opposite to a big hypermarché. A lot of parking space available and a Court Paille restaurant for dinner. We enjoyed our stay!

The breakfast is great for the price you pay. The room not so much. Even though it’s a low price for a hotel room, it’s really really basic. It gave us a really unpleasant feeling because of the sewer smell. And the air conditioning made a really loud noise every 5 minutes. We switched it off but it continued every 10 minutes. Because we discovered this in the night, there was no option fixing it. The sheets were clean and the bed quite soft. I would recommend to spend a little more and book a nicer hotel.

- the booking process is not telling that you might lose the reservation after 18.00 if you don't confirm/pay in advance. - in the booking was included breakfast for 3 and I received only for 2 because the third person was a child. - there was no soap or toilet articles in the room

We stayed one night with four, two adults and two teenagers. The room was big enough, one double bed and two single bed on a split level. The rooms are a bit old but everything you need is there. Simple but sufficient breakfast, very nice and friendly staff.

The welcome was great. The room was tired. The bed was very stained. The bathroom had a damp smell and the bathroom needed decoration. Breakfast was simple, although as the hotel was busy, a little more space for laying out the food would have made the process quicker

Stayed for one night in a family room. It was clean and nice. No-smoking room in calm surroundings.