ibis budget Nancy Porte Sud 2 stars

Customer review rating (ALL Rating) 3.9/5 465 reviews

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6 allée de la Genelière, ZA Frocourt, 54180 HOUDEMONT, France

Description

Hotel extras

  • Room for up to 4 people (with 2 single beds on a mezzanine with stair-access)

  • Near bus routes to train station and Nancy city center (T4, Porte Sud stop)

  • Free WIFI and large car park

  • Reception desk open 24/7 with night staff

  • Enjoy discounts at shops and restaurants in the nearby shopping center

Our accommodation(s)

Hotel location

ibis budget Nancy Porte Sud

6 allée de la Genelière, ZA Frocourt
54180 HOUDEMONT
France

GPS:48.638756, 6.184279

Telephone
Fax +33 3 83 55 61 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  465 reviews

TripAdvisor Rating  3.2/5  467 reviews

Customer review rating 3.5/5

Boudi V. Solo - Confirmed reviews ALL

Friendly staff.

Dear Boudi V., Thank you for your feedback. We appreciate your acknowledgment of our friendly staff. However, we regret to learn that your overall experience did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our services. Best regards, ibis budget Nancy Porte Sud

Customer review rating 0.5/5

Lucy B. Families - Confirmed reviews ALL

Firstly; The staff are lovely; Very friendly, polite and accommodating. They deserve to work in a nicer hotel because they are so lovely and good at their job. We needed a budget hotel for a family road trip stop over so weren’t expecting much of course; We have stayed in budget hotels for the same reason and they have always been fine in terms of cleanliness, safety etc… We arrived and the place wasn’t in a nice location, generally surrounded by run down buildings and the windows of the frontage had been smashed; I’m assuming indicating possibly a recent break in? Straight away did not feel safe! Overall the hotel was dirty and in need of repair and basic renovation; everything looked worn and tired and smelly. The hotel room was the final straw; extremely dirty and the bathroom smelt so badly of raw sewerage; the smell was unbearable; I am not exaggerating! It made you feel sick straight away, and the smell seeped in to the bedroom area… You couldn’t ignore how bad it was! There is no way we could settle and feel comfortable there… We made the decision that we could not stay there; We did not feel comfortable as a family in terms of safety and our health, so decided to check out immediately and requested a refund. It was one of those where it looks a lot better in the online pictures than in real life! It shocked me how bad it was… The receptionist was lovely and sent me the details on email how to obtain a refund and seemed very understanding…

Dear Lucy B., Thank you for sharing your feedback regarding your recent stay at ibis budget Nancy Porte Sud. We sincerely appreciate your kind words about our staff, as they work diligently to provide a welcoming atmosphere for our guests. We regret to hear that your experience did not meet your expectations, particularly concerning the cleanliness and condition of the hotel. We strive to maintain a high standard of hygiene and comfort, and we understand how crucial these elements are, especially for families. Your comments about the location and safety are concerning, and we take such feedback seriously as we aim to ensure a pleasant stay for all our guests. We acknowledge your decision to check out and are glad our receptionist was able to assist you with the refund process. Your input is invaluable as we continuously work to improve our services and facilities. We hope you will consider giving us another opportunity in the future. Best regards, ibis budget Nancy Porte Sud

Customer review rating 4.5/5

William P. Families - Confirmed reviews ALL

Great room and disability features. Pizza good when we arrived

Dear William P., Thank you for your kind words regarding your stay and our facilities. We are delighted to hear that you enjoyed the room and our pizza. Your positive feedback is greatly appreciated. Best regards, ibis budget Nancy Porte Sud

Customer review rating 4.0/5

Xavier C. Business - Confirmed reviews ALL

Merci pour votre sympathie et services

Bonjour Monsieur Clement Nous vous remercions pour vos commentaires chaleureux concernant notre accueil et notre emplacement. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, ibis budget Nancy Porte Sud

Customer review rating 2.5/5

Benoit P. Couples - Confirmed reviews ALL

moyen moyen

Bonjour Monsieur P., Nous vous remercions pour votre retour. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Sachez que nous prenons en compte toutes les remarques pour améliorer nos services. Cordialement, ibis budget Nancy Porte Sud

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Other web-users rate our hotel

  • 150 reviews 8.8/10 Location
  • 447 reviews 4.3/10 Room
  • 248 reviews 9/10 Service
  • 6 reviews 6.8/10 WiFi
  • 265 reviews 3.6/10 Comfort
  • 196 reviews 4.6/10 Cleanliness
  • 149 reviews 6.2/10 Breakfast
  • 56 reviews 3.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.