ibis budget Nancy Porte Sud 2 stars

Customer review rating (ALL Rating) 3.7/5 576 reviews

Best price
guarantee
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6 allée de la Genelière, ZA Frocourt, 54180 HOUDEMONT, France

Description

Hotel extras

  • Room for up to 4 people (with 2 single beds on a mezzanine with stair-access)

  • Near bus routes to train station and Nancy city center (T4, Porte Sud stop)

  • Free WIFI and large car park

  • Reception desk open 24/7 with night staff

  • Enjoy discounts at shops and restaurants in the nearby shopping center

Our accommodation(s)

Hotel location

ibis budget Nancy Porte Sud

6 allée de la Genelière, ZA Frocourt
54180 HOUDEMONT
France

GPS:48.638756, 6.184279

Telephone
Fax +33 3 83 55 61 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  576 reviews

TripAdvisor Rating  3.0/5  466 reviews

unclean

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel room was very unclean. especially the bed was full stains and the mattress was very dirty. there was even a used tissue between the mattress and the headboard.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

Dirty rooms

Customer review rating 1.5/5

Na Families - Confirmed reviews ALL

Plain and simple. It was a dirty hotel. Bathroom was dirty. Sheets very very yellow and didn’t feel clean at all. Was being smoked in the rooms on the floor

The worst hotel ever

Customer review rating 0.5/5

Rick Families - Confirmed reviews ALL

It took us 15 min to check out the room was dirty small and there was molt on the walls. Also the bed was dirty.

Dear HENDRIKUS J.T D., Thank you for taking the time to tell us about your experience at the ibis budget Nancy Porte Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

Air con issue

Customer review rating 1.5/5

André R. Families - Confirmed reviews ALL

Air conditioning was working fine when we arrived but in the middle of the night it stopped cooling and it was like this till the time we checked out. That happened with both 2 rooms we’ve booked.

Unfinished room cleaning

Customer review rating 1.0/5

Eric Friends - Confirmed reviews ALL

Bed sheets unchanged, wet towels wrapped in the bedsheets.

Dear POHSUN W., Thank you for taking the time to tell us about your experience at the ibis budget Nancy Porte Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

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Other web-users rate our hotel

  • 184 reviews 9.2/10 Location
  • 623 reviews 3.9/10 Room
  • 322 reviews 8.8/10 Service
  • 8 reviews 5.9/10 WiFi
  • 400 reviews 3.1/10 Comfort
  • 280 reviews 3.3/10 Cleanliness
  • 210 reviews 6.6/10 Breakfast
  • 93 reviews 3.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.