ibis Styles Nancy Sud Hotel 3 stars

Our stay in the hotel was great. The hotel had all the necessary features.

Warm welcome and easy check in. Room very clean and bed gave a comfortable nights sleep. Close to a business park and main road but excellent sound proofing. Have visited this hotel many times and a number of members of staff have been there for many years indicating it is a well run location. Limited evening menu but served well and of good quality. Recommended for an overnight stay or longer should you choose.

Easy acces and good hotel.

Very nice hotel easy to access and relatively close to the town centre. Comfortable room.

Wherever you travel throughout Europe the Accor Hotel Group provide an excellent standard of accomodation at a fair price . The service and facilities provided are reflected in the reputation of the group. I have to say that there was a problem with the Television Service in most rooms and no picture was being received. After a long journey it is nice to be able to go to one's room , switch on the tv to catch up on the International News. Unfortunately in my case this was not possible. It would have been nice to have been informed at the check-in that the TV service was not operational instead of going to the room and having to find out myself it did not work. It gives the guest the impression that the situation is being actively investigated. Kindly note below this is not a complaint but rather a safety observation. The surface of the shower tray in Room 143 is either shiney marble or a composite. When wet with water from the shower the surface is like an ice rink and one could easily fall and seriously injure oneself . The surface of the shower requires either rubber matting , or a roughened surface of some sort . To minimise the possibility of Litigation I would suggest that a notice is posted at the entrance to the shower warning that the surface of the shower tray is very slippy when wet and caution should be exercised.

Upon arrival we were told there were Airco problems, but we were so tired that we didn't want to search for another hotel. The room was really hot, especially with a family of 4. Opening the window was not an option because of noise and too bright light from the parking lot. No discount or other compensation. Breakfast was good, but only 1 person to arrange everything. When we arrived at ~9, there was only one clean table left and hardly any plates and cups. Clearly understaffed; I really felt sorry for the 1 person really trying hard to keep up with everything. The swimming pool was much appreciated and staff members were very friendly and helpful. Too bad of this negative experience, because we booked of prior positive experience.

The air-con in our room was not working. The staff did not seem bothered. We had a poor sleep due to the heat. This is a pity because we have stayed at this hotel several times in the past.

We could deal with the air conditioning being out...but the room provided overlooked the pool which had a party that went on and on and on...at 2:45 am...still awake from voices and smoke from pool area. Had tonshut window, then got too hot. Finally, at 3:15 am, people go away but staff cleaned up and dragged tables and chairs! I have up.

Good, friendly service all round. Room clean and comfortable. Evening meal a delight. Food much better than have had in many up market restaurants.

Very good no set backs

A nice stay but they told us the pool heating and the AC were out of order, too bad.

A surprising good hotel with welcoming smiling staff. Being deaf some made the effort to be clear speakers and were understanding too.

It was pleasant. The staff were friendly and helpful. The hotel is popular with families and children all seemed to be enjoying themselves in and around the pool.

Really enjoyed our second stay here. The only downsides were the fact that their was a wedding event on so we felt very awkward using the pool right next to the party & the freshly squeezed orange machine is no longer available at breakfast time!

A very simple check in process the room was bright and airy, the swimming pool was great and we had a tasty evening meal and simple breakfast the following morning. The location was great just on our route with no detour, the hotel grounds were immaculate hard to picture that it was in the middle of a retail zone ofcourse that meant the were plenty of choices close by.