hotelF1 Nancy Sud (renov)

hotelF1 Nancy Sud (renov)

Customer review rating (ALL Rating) 3.5/5 283 reviews

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Hotel extras

  • Refurbished - rooms available with en-suite bathroom

  • Free WIFI and parking - Self-service microwaves

  • 24-hour reception (with ibis budget Nancy Sud) with night staff

  • Close to bus links to the train station and Nancy city center

  • Shops and restaurants nearby

ALLSAFE approved hotel

Hotel location

hotelF1 Nancy Sud (renov)

ZAC Houdemont Heillecourt, 4 allée de la genelière
54180 HEILLECOURT
France

GPS:48.639353, 6.183683

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  283 reviews

TripAdvisor Rating  2.0/5  24 reviews

Nice stay

TripAdvisor rating 5.0/5

DanielE88125M Solo travel - TripAdvisor review

Very nice, very cleen room. I will come back to this hotel. Hot water was good. Nice clean towels. Good television screen. The bed was very confortable. The temperature in the room very confortable also.

Dear Sir, Thank you for taking the time to share your impressions following your stay at our F1 Nancy Sud hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you the best of stays. We will be happy to welcome you during a future stay. Please accept, Sir, our best regards. Jérémy – Hotel Manager

No Breakfast

Customer review rating 1.5/5

Gc Solo - Confirmed reviews ALL

Couldn't access the building when I arrived. Only got in when someone left. I paid for breakfast but no breakfast was available in the morning.

Mr C., Thank you for taking the time to share your review. Although we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. The satisfaction of our customers is our priority, but apparently we did not succeed this time. We are surprised that you could not have access to your breakfast despite the indications given at the buffet level, that we invite you to have breakfast in the neighboring Ibis Budget hotel, at no extra charge. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers delight in every day. Please accept, Sir, our best regards. Jérémy – Hotel Manager and his entire team

Average at best

Customer review rating 3.0/5

Hg Friends - Confirmed reviews ALL

Overall, the stay was average at best. Both rooms I booked were not ready upon arrival at 14:40. They then managed to clean/prep both rooms within 20min. I requested a late check-out for 14:00 which was denied. Reason given was that it wouldn't be enough time for the cleaning staff to ready the room for 2pm check-in. I asked for 13:30 instead which was also denied. HUGELY DISAPPOINTED with this hotel and the lack of flexibility shown. Given the rooms were not ready by the 14:00 check-in time when I arrived, and my Platinum status with Accor, this isn't the level of service I expected. Definitely DO NOT RECOMMEND this hotel unless there's no other choice.

Dear Sir Thank you for taking the time to tell us about your experience at the hotel. I'm sorry that your experience did not meet your expectations; allow me to offer you my most sincere apologies. Following your request for late departure, I allow myself to give you more explanations. Indeed, if we are full that day, we do not have the possibility of accepting a late departure. otherwise we would have been happy to accept it. We strive to provide a superior service experience to every customer; therefore your feedback is very important to us. Rest assured that we are taking appropriate action to resolve the issue and prevent it from happening again in the future. We appreciate your sharing your concerns and hope you give us the opportunity to serve you better in the near future. Sincerely, Marie K - Adjointe de Direction

Well located

Customer review rating 3.0/5

Jan Families - Confirmed reviews ALL

Without a private bathroom and toilet in the room we had a hard time fully enjoying our stay. The shared showers could only be used at curtain times, not during the time of our stay. A big issue as we had been traveling all day and where looking forward to a nice shower. We didn't like that fact that we had to do our check-in at the hotel next doors.

Mr S. Thank you for taking the time to share your opinion following your stay at our F1 Nancy Sud hotel. Your remarks are relevant and are part of our improvement process in order to be able to guarantee all the comfort to our customers. We are surprised that you have not been able to access the sanitary facilities, they are however open 24 hours a day. We hope to see you very soon ! We will be happy to welcome you during a future stay. Please accept, Sir, our best regards. Jérémy – Hotel Manager and his entire team

Good value for money

Customer review rating 3.5/5

Wen Families - Confirmed reviews ALL

Standard F1 hotel, nothing special. The room with private bathroom was ok. Staff doesn't speak english, almost no choice of breakfast at 8:00.

Mr K., Thank you for taking the time to share your opinion following your stay at our F1 Nancy Sud hotel. Your remarks are relevant and are part of our improvement process in order to be able to guarantee all the comfort to our customers. We hope to see you very soon ! We will be happy to welcome you during a future stay. Please accept, Sir, our best regards. Jérémy – Hotel Manager and his entire team

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Other web-users rate our hotel

  • 62 reviews 7.9/10 Location
  • 240 reviews 3.9/10 Room
  • 105 reviews 6.7/10 Service
  • 151 reviews 3.2/10 Cleanliness
  • 51 reviews 5.3/10 Breakfast
  • 43 reviews 2.1/10 Amenities
  • 16 reviews 2.4/10 Food

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