Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,141 reviews

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Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,141 reviews

TripAdvisor Rating  4.5/5  3,504 reviews

Certificate of excellence 2024

Excellent Three Nights in Saigon

TripAdvisor rating 5.0/5

Peter L TripAdvisor review

We stayed three nights with a tour. The room was small but elegant. The lighting was poor but the AC excellent. The lighting control at the bed did not turn off two overhead lights, so the master switch in the hall had to be used. The shower was in the tub with a plastic curtain, very old fashioned.

Let down by service

TripAdvisor rating 3.0/5

BigPod TripAdvisor review

Second stay here in a year, so not too bad. Same issues present from last year, which is a shame as it is a nice place with a good location. Took a club room, they represent great value and the club lounge with afternoon team and cocktails are well worth it, staff there are attentive and communicate well. The only downside is that they require you to check in there and as with last time, it is slow. Takes around ten minutes per person, we had a group of four so process took around 40 minutes, which is way too long. Rooms are nice, bed quite comfy, nice pillows and AC is effective. There is a good centralized light control system and plus are international, nice touch. Breakfast a let down, recall this from before. The greeter was absent when I arrived so I wandered in and self seated, which means the initial coffee order gets missed and despite staff seeing me sit down, none ventured to offer coffee. Only when I tried to use the machine myself did this prompt someone to ask if i wanted a drink. Egg station is very good, super quick service and perfect poached eggs. Coffee a recurring issue, asked for a second one, waited a long time and that never arrived, so I just left. Croissants remain an issue, these are handed out from a tray by a mobile server, like gold dust. Must be something about my face as she attended to all the tables around me but didn’t ask me, despite waves and glances to attract her attention. All in all, the general service is ok, its the important things which seem minor in detail which would really elevate the stay, like efficient check in or access to coffee at breakfast.

Contentment stay

Customer review rating 5.0/5

M S. C. Couples - Confirmed reviews ALL

Staff cordial, helpful specifically front desk staff

A really good hotel!

TripAdvisor rating 5.0/5

Richard_Ashcroft TripAdvisor review

I was delighted with this hotel - excellent service, very good food, a very comfortable room. My first time in Ho Chi Minh City, and the hotel made a great base for our stay. I would be very happy to come back and stay again, for work or leisure. Warmly recommended

Lovely hotel.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great staff. Concierge helpful, friendly. I did not like the control console for the room which controlled the lights and air conditioning.

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Other web-users rate our hotel

  • 371 reviews 9.4/10 Location
  • 605 reviews 7.8/10 Room
  • 1,011 reviews 9.2/10 Service
  • 16 reviews 9.5/10 WiFi
  • 353 reviews 8.7/10 Food
  • 350 reviews 9.5/10 Breakfast
  • 287 reviews 7.5/10 Vibe
  • 268 reviews 7.6/10 Amenities

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