Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,507 reviews

Sofitel Saigon Plaza - Image 1
Sofitel Saigon Plaza - Image 2
Sofitel Saigon Plaza - Image 3
Sofitel Saigon Plaza - Image 4

Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,507 reviews

Customer review rating 2.5/5

Steven C. E. Couples - Confirmed reviews ALL

We extended our booking by two days because of flight delays. This then turned into two bookings. We were told that if we wanted the same room throughout, we would have to upgrade our room for the whole stay. We did this and paid the extra, even though as Diamond members we might have expected an upgrade anyway. We had requested a late checkout, which again should be offered to Diamond members and was given that. On the last day, we were then booted out of the room we had paid for and moved to a basic room. I do not know why. It was not the case that all that class of room were booked as they were still being offered as available on the Accor app. To cap it, we were told we would need to pay for the executive lounge, even though it is complementary to Diamond members. Needless to say, I did not agree to pay any more. Overall, this left a bitter taste to our stay in what otherwise is a very nice hotel.

Customer review rating 4.0/5

David C. Y. L. Couples - Confirmed reviews ALL

Great location, wonderful staff. Main issue is the shower - water always leaks during shower and goes all over bathroom floor. Poorly designed shower area. But this is the only con!

Customer review rating 4.5/5

Terry L. M. Couples - Confirmed reviews ALL

Rooms were well appointed and loved having coffee machine, chocolates water etc, towels super soft and large. Many thanks.

Customer review rating 4.5/5

Meganantia L. Couples - Confirmed reviews ALL

We had a lovely stay at Sofitel Saigon Plaza. The room is a little dated, but it is very well maintained and spotless. Housekeeping was excellent throughout our stay. The location is ideal, set slightly away from the hustle and bustle, yet still within easy walking distance to the main attractions in District 1. Breakfast at Mezz Restaurant offers a great selection of delicious food, and you can order local Vietnamese coffee such as coconut or egg coffee with your preferred milk. What truly stood out was the warmth and friendliness of the staff. A special thank you to Mr Lee, who took great care of us and shared fantastic local recommendations. A real gem.

Customer review rating 1.5/5

Warren M. S. Couples - Confirmed reviews ALL

Breakfast was great, but the offering from the Restaurants not up to Sofitel Standard

Dear Warren M. S., Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our breakfast offering. However, we sincerely regret that your experience in our restaurants did not meet the Sofitel standards you expected. Please accept our apologies for any disappointment caused. Your comments have been shared with our Culinary and Restaurant teams for immediate review, as we continuously strive to enhance both the quality and variety of our dining experiences. We truly appreciate your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future. Sincerely, Huyen Dang Brand & Quality Control Manager

Other web-users rate our hotel

  • 581 reviews 9.4/10 Location
  • 877 reviews 7.8/10 Room
  • 2,271 reviews 9.6/10 Service
  • 41 reviews 9.5/10 WiFi
  • 1,023 reviews 9.4/10 Food
  • 766 reviews 9.7/10 Breakfast
  • 559 reviews 8.3/10 Vibe
  • 250 reviews 8.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Ho Chi Minh City