Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,372 reviews

Sofitel Saigon Plaza - Image 1
Sofitel Saigon Plaza - Image 2
Sofitel Saigon Plaza - Image 3
Sofitel Saigon Plaza - Image 4

Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,372 reviews

TripAdvisor Rating  4.5/5  3,679 reviews

Certificate of excellence 2025

Amazing Experience!

TripAdvisor rating 5.0/5

Guidetravel7 TripAdvisor review

I’ve always liked Sofitel, but ever since Mr. Alistair Minty took over as GM, the hotel has reached a whole new level. The improvements in service, hospitality, and overall guest experience are obvious from the moment you arrive. Sofitel Saigon Plaza has always been one of my favorite hotels to return to.

Customer review rating 5.0/5

Justin T. Solo - Confirmed reviews ALL

Great service especially by Marcus

Terrible Experience Even Before Staying at the Hotel

TripAdvisor rating 1.0/5

Diviva TripAdvisor review

My impression of the hotel was already bad before I stayed with them. I contacted the hotel regarding my stay and finally reached out to the Reservation and Revenue Manager, Linh. Throughout our conversation, she was condescending and kept throwing terms and conditions at us. She even had the audacity to accuse us of lying, not once but three times, after we shared some of our experiences with other ACCOR hotels in Europe and Asia. With such a person at the management level, whose attitude is more profit-centric rather than customer-centric, I doubt our stay will be pleasant with them. She even challenged me to get in touch with the hotel GM if I can.

Dear Diviva, Thank you for sharing your feedback with us. We are truly sorry for the experience you described and for the impression it left before your stay even began. This is not the level of professionalism or respect we aim to uphold, and we sincerely apologize for the frustration and disappointment caused. Our General Manager has already been in direct contact with you regarding this matter, and we appreciate the opportunity to address your concerns promptly. Your feedback is taken seriously, and we are reviewing it internally to ensure that such an experience does not occur again. Thank you once again for bringing this to our attention. Sincerely, Huyen Dang Brand & Quality Control Manager

Beautiful place to stay in Saigon

TripAdvisor rating 5.0/5

Léopoldine W TripAdvisor review

I would like to recommend this place, beautiful stay as always concerning the beds. The team was really nice and listen to our needs. Quality of the services was perfect, nothing to say. The location is really close to the center so you can do easily everything by walking. Special mention to the Operator Team (Khuê, Hòa, Vân, Ngọc and Hoàn) who give the perfect moment for the birthday of my sister thanks to their organisation. Honestly, you are never disappointed with Sofitel around the world.

Customer review rating 5.0/5

Jasper M. C. Friends - Confirmed reviews ALL

Excellent stay - staff looked after us exceptionally. Upgrades very much appreciated. Lounge access after late checkout unexpected but highly valued.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 531 reviews 9.5/10 Location
  • 797 reviews 7.8/10 Room
  • 1,968 reviews 9.5/10 Service
  • 40 reviews 9.3/10 WiFi
  • 861 reviews 9.5/10 Food
  • 666 reviews 9.8/10 Breakfast
  • 496 reviews 8.5/10 Vibe
  • 403 reviews 8.1/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Ho Chi Minh City