Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,453 reviews

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Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,453 reviews

TripAdvisor Rating  4.5/5  3,701 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Alison B. N. T. Business - Confirmed reviews ALL

Overall stay was ok. However, the rain shower kept dripping cold water when the fexiable shower head was used. Also was unable to link the ALL membership to Singapore Airlines membership when the Singapore Airlines Krisflyer website indicated that it was possible.

Dear Alison B. N. T., Thank you for sharing your feedback. We’re glad your overall stay was satisfactory, though we sincerely apologize for the inconvenience with the rain shower dripping cold water when using the flexible shower head. Our Engineering team has been informed and will address this promptly. We appreciate your comments and hope to welcome you back for an even more comfortable stay. Sincerely, Huyen Dang Brand & Quality Control Manager

Customer review rating 2.0/5

Kong M. L. C. Business - Confirmed reviews ALL

Decor was alright to be fair but hotel is dated and the elevators are extremely slow. Pls fix that. Good if you on holiday but not business. Breakfast standard is low .. Banh Mi quality is bad with cold and soggy bread and Pho too salty.

Dear Kong M. L. C., Thank you for taking the time to share your candid feedback. We sincerely regret that your experience did not meet expectations, particularly regarding the elevators and breakfast quality. Please be assured that your comments about the lift speed have been shared with our Engineering team for review, and your feedback on the Banh Mi and Pho has been addressed with our Culinary team to ensure improvements in freshness, temperature, and seasoning. We truly value insights such as yours, especially from business travelers, as they help us enhance both efficiency and quality. We hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Huyen Dang Brand & Quality Control Manager

Customer review rating 3.5/5

Madhukar K. Friends - Confirmed reviews ALL

Needs to have better Vegetarian/Jain options in your Breakfast menu.

Dear Madhukar K., Thank you for sharing your feedback. We are pleased to know that you found your stay comfortable. We appreciate your comments regarding the breakfast selection for Vegetarian and Jain preferences. Your feedback is valuable to us and has been shared with our culinary team for consideration as we continue to enhance and diversify our breakfast offerings to better accommodate different dietary needs. Thank you again for your input, and we hope to have the opportunity to welcome you back in the future. Sincerely, Huyen Dang Brand & Quality Control Manager

Customer review rating 4.5/5

Lynne A. Couples - Confirmed reviews ALL

Very enjoyable with pleasant & helpful staff

Un Séjour Magnifique in the Heart of Saigon

TripAdvisor rating 5.0/5

ElvenPrince TripAdvisor review

I had a wonderful three night stay at Sofitel Saigon Plaza and thoroughly enjoyed every aspect of my experience. Upon arrival, I was promptly escorted to Club Millésime for check-in, which immediately set a welcoming and elevated tone. Marcus assisted me with all the formalities and ensured I was well taken care of throughout my stay. My room on the 16th floor offered a pleasant street view overlooking the lively energy of Saigon. The Wi-Fi speed was excellent, and I also enjoyed a delicious in-room dining meal, which was both convenient and well prepared. Every visit to the club lounge was nothing short of remarkable. In addition to Marcus, I was warmly greeted and assisted by Brian and Nhi during breakfast each morning. Nhi, in particular, is an absolute delight— genuine, attentive, and consistently thoughtful in her service. Her name needs to be shown on her name tag so guests can see. Overall, this stay exceeded my expectations, thanks to both the comfort of the hotel and the exceptional hospitality of the staff. If I ever return to the city, I will definitely choose Sofitel Saigon Plaza again.

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Other web-users rate our hotel

  • 556 reviews 9.4/10 Location
  • 841 reviews 7.7/10 Room
  • 2,163 reviews 9.5/10 Service
  • 42 reviews 9.3/10 WiFi
  • 982 reviews 9.4/10 Food
  • 722 reviews 9.6/10 Breakfast
  • 543 reviews 8.2/10 Vibe
  • 237 reviews 8.5/10 Cleanliness

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