Mount Lofty House - MGallery 5 stars

Really no complaints! The entire staff was very accommodating and pleasantly helpful in all respects. The hotel is beautifully located with extraordinary views. In addition to this, the hotel has a special ambiance and historic atmosphere.

Extremely welcoming.

One night at the end of a three night minibreak in Adelaide was just not enough! Fabulous building with so much history, shame we didn’t get time to do the daily tour. Amazing views. Friendly staff. Upgraded room. Delicious cookies on arrival. Lovely pool. Noisy wedding party woke us up with a fright after midnight but went quiet quickly and not hotel’s fault. The view from the Panorama room for breakfast was a nice way to end the trip.

Our room was comfortable, with everything we needed at our finger tips. The staff were friendly and helpful

The Mont Lofty house is a hidden gem on the edge of Adelaide. Away from the hustle and bustle but close enough for easy access. Has a lovely history with charming rooms. The wine cellar is incredible. Each area of the hotel has a story.

first class friendly service. superb room and views. particular praise for Max, his 5pm talk and hospitality should not be missed by future guests.

I am writing this as a avid loyal support of accorhotels so I hope the comments are taken as positive feedback. The first impression was very good, property looked stunning. We received a very warm welcome from reception when checking in. The bubbles offered on the spot was a nice surprise. And we really appreciated the bottle of sparkling wine in the room and an upgrade for both rooms was a lovely way to celebrate my partner's birthday with friends. So thank you for that. However, for a property that pride itself at a boutique level with history and class, we felt it was not meeting expectations. There were dead plants in one of the banquet rooms. Glasses were not put away hence it gave a sense that there is a lack of pride. The verandah when we arrived into the room was not clean. It felt like room 23 hasn't been used before us, hence there were dead moths behind curtains. (I was definitely not looking for faults but can't help it when you pull open the drapes). Shower strength was great and so were the bathroom amenities. For both nights stay, I don't think housekeeping uses the vacuum. And I would expect there would be a turndown service for a boutique hotel unless this is not a common practice in South Australia? So room wise, it was a let down. Dinner at HVR was very good and staff was professional. Evening drinks at AWL on 19 Nov was disappointing, I ordered a Cosmopolitan which was not prepared well. However, the second day lunch at AWL was very enjoyable and the person on duty was professional and took very good care of us. Breakfast on the first day was disappointing as the manager in charge found it too difficult and troublesome to join two tables for four by the window and pointed us to a table that was already set up further inwards. However Harris Lam on the second day has a completely different attitude and was accommodating and nothing was any trouble. The pool was very much appreciated on Wednesday 20 Nov when the temperature was 42 degrees. However, we couldn't find anywhere to dispose used towels. And the next day, I even found used towels (slightly wet ones I folded and left on the bench the day before) being put back in the cabinet where fresh ones were stored. A frustrating experience was with Wifi that required a repeated sign on. Checking out was a pleasant experience. Fabian was very helpful with ordering our transport. Overall it was a very pleasant experience being our first visit but there is doubt whether it is worth a second visit or whether we could strongly recommend the property to friends and family.

Stayed here for a close friends wedding. Excellent staff and the continental breakfast was o me of the best we have had ever!

Events Co-ordinator very attentive and prompt in responses. The group very well looked after; their feedback was it is the perfect conference venue. Sandwich lunches were a little bland, other than that no negative comments.

Relaxing and peaceful

Our stay was enhanced by exceptional customer service, sensational food and pleasant accommodation. Initially you could question the expense but it becomes apparent on your arrival that the experience is not one that you would come across in your general travels. For us, being a special occasion the choice was justified and warranted the expense. Our memory of this day will always remain special to us.

Some serious wow factor happening at Mt Lofty House, the service, the rooms , the facilities, did I mention the view ? Stunning . The function room for the wedding was great , good acoustics, unlike some others you could actually hear other people talking.

The stay was enjoyed, however we were disappointed with the room 'outlook' particularly given the room booking was made well in advance. We felt we were put into the worst room in the 'Classic Room' range, essentially the balcony was hidden below the pool surround with pool pump noise being background noise at various times.

We got to enjoy the new facilities, Sequoia, which had the most amazing view out of the room window. Max was a first class host with nothing too much trouble, and the rest of the staff were also very welcoming. Food was outstanding. Regarding the room, a couple of suggestions for improvements. Firstly, the towel rail is on the other side of the bathroom from the shower, perhaps a couple of hooks next to the shower so they are in easy reach as you step out (and remember to open the door outward). Also, there is no indicator which handle performs which function on the shower unit. Maybe just a small card in the bathroom to explain. Secondly, there is nowhere to hang the hand towels in the bathroom, perhaps a couple of small rails across the front of the vanity would do the trick.

pleasant experience to stay at this hotel. Very disappointed with the first room allocated as it was without opening windows and looked onto staff area - however, on requesting a change of room, we were upgraded to a loft room with lots of space which was very much appreciated. Bar area very welcoming and lots of old world charm. Gardens are enormous and lovely, with beautiful outlook from restaurant.