Mount Lofty House - MGallery 5 stars

Customer review rating 4.5/5 4,019 reviews

Mount Lofty House - MGallery
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Hotel extras

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Stables Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the 165 year history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • MassagePaying
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Tennis
  • Jogging track (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mount Lofty House - MGallery

1 Mawson Drive
5152
crafers
australia

Tel: +61883396777

Fax: (+61)8/83395656

Check-in from 14h00

Check out up to 11h00

  • SUMMIT RD.. :  STA/TRANSIT BUS FRANKLIN STREET

  • SUMMIT RD. :  CITY LINE ADELAIDE STATION

  • By plane

    ADELAIDE At 25km / 15.53 miles - Shuttle paying

  • By train

    ADELAIDE RAILWAY STATION At 20km / 12.5 miles

GPS :-34.986628, 138.70944

Our accommodations

Classic King

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft

Superior Garden Room

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Piccadilly Valley View

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

HARDY'S VERANDAH RESTAURANT

Type of cuisine: Regional

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARTHUR WATERHOUSE LOUNGE

Non contractual photo

Delight in world-class cocktails, an extensive wine list (named best listing of South Australian Wines in Australia by Gourmet Traveller Wine this year), and casual dining in a beautiful New York styled cocktail bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 104

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mount Lofty House - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,019 reviews

tripadvisor

TripAdvisor Rating 5.0/5

401 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful experience, LOCATION ,VIEWS (when the fog lifted ), great friendly staff

Customer review rating 4.5/5

Shirley Friends - 10/08/2020 Confirmed reviews ALL

Relaxing winter escape with friends . Very friendly welcome, beautiful rooms,great food . Enjoyed the warm fires and ambiance.

Dear Shirley & Justin, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Caitlin Walter Front Office Manager

Pure Luxury

Customer review rating 4.5/5

Owen Couples - 09/08/2020 Confirmed reviews ALL

My wife and I recently stayed in one of the Sequoia rooms at Mount Lofty House M Gallery. The room was amazing, every luxury you could think of and an incredible view over the Piccadilly valley. Very tranquil and relaxing. The food at the Verandah restaurant was also superb. Fine dining but with a relaxed atmosphere. The staff were great throughout our stay, very friendly and attentive to your needs. I would highly recommend Mount Lofty House to anyone looking to unwind and enjoy a luxurious experience.

Dear Owen & Vesna, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Caitlin Walter Front Office Manager

You cancelled my Accom and want a survey????

Customer review rating 4.5/5

Ian J. Families - 09/08/2020 Confirmed reviews ALL

You cancelled our room without telling us why and didn’t arrange alternative. We still went to restaurant for dinner and had a nice time, but someone phoned me 3 hours prior To our booking for dinner and told me you had double booked our table and were we still cancelling. Then said it was a booking for 5 when we only booked for 4. We were asked 4 times “were we guests in the accommodation “ while having dinner. Nice !!

Beautiful Location

Customer review rating 4.5/5

Michelle D. Couples - 09/08/2020 Confirmed reviews ALL

The main house of Mount Lofty was gorgeous along with the staff. We stayed in Pinot Cottage away from the main house, while the views from there were lovely the cottage itself looked tied and in need of a freshness up. Cooking utencils need replacing and general cleanliness average at best. The bathroom ceiling needed to be cleaned as lots of black bugs stuck to ceiling. More attention to detail needed overall. Wasn't aware that the cottage would be attached to a permanent residence, with first impression poor on entering driveway, old work car and front yard in need of care. Disappointing. As for value for money, it wasn't there. If we were to stay again it would be in the main house. We loved the tour of the building and the history lesson. Again the staff were lovely and our meal in the restaurant was both delicious and presentation world class. It was just our choice of accommodation let it down. Note to self -with future accommodation bookings is to inquire directly.

Wonderful Experience

Customer review rating 4.5/5

Sheree Friends - 09/08/2020 Confirmed reviews ALL

Very friendly staff, the accomodation was absolutely perfect, every little thing was thought of. The views were stunning, amazing sunrise. Will differently return.

Dear Sheree, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Caitlin Walter Front Office Manager

Well located, disappointing stay

Customer review rating 4.5/5

Paul C. Couples - 07/08/2020 Confirmed reviews ALL

a few minor problems, that were handled poorly by a senior staff member.

Exceeded all of our expectations

Customer review rating 4.5/5

Christian R. Couples - 04/08/2020 Confirmed reviews ALL

Had the most amazing and relaxing stay, the hotel staff where all fantastic and the food was exquisite. Highly recommended

Dear Christian & Ebonee, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Great Experience

Customer review rating 4.5/5

Peter J. Couples - 03/08/2020 Confirmed reviews ALL

Extremely enjoyable weekend. Great food

Dear Peter & Jennifer, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Caitlin Walter Assistant Front Office Manager

Great stay thank you

Customer review rating 4.5/5

Kim S. Friends - 03/08/2020 Confirmed reviews ALL

Our group had a fabulous time thank you. Lovely staff great specially Max with his informative tour and excellent service.

Dear Kim & Barry, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you and your guests enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Caitlin Walter Assistant Front Office Manager

Brilliant place with tip top service and a great view.

Customer review rating 4.5/5

Cher M. T. Couples - 03/08/2020 Confirmed reviews ALL

We booked this at the last minute for a weekend getaway and was upgraded to the Piccadilly View Room. Great place to spend a weekend away, being just minutes from the Botanic Garden and Mount Lofty Summit. Service is impeccable and the place is full of history. The history tour is not to be missed. We did not eat dinner here but the breakfast is brilliantly done with local produce and well worth the money. This is a boutique hotel and it shows with the level of attention everywhere.

Dear Cher Min, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Caitlin Walter Assistant Front Office Manager

Wonderful experience

Customer review rating 4.5/5

Patricia W. Couples - 03/08/2020 Confirmed reviews ALL

Luxurious room with very well- thought details and breathtaking views. The property wasn’t fully completed and we were very lucky to be one of the first to experience it. Would recommend to anyone who is looking for a very especial treat and a memorable experience. The restaurant is a must!

Dear Paul & Patricia, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Fantastic experience

Customer review rating 4.5/5

Lucy D. P. Friends - 02/08/2020 Confirmed reviews ALL

A memorable long weekend stay in the beautiful Adelaide hills. Staff, amenities and restaurants at Mount Lofty House were excellent. A wonderful experience.

Dear Amanda, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Great stay

Customer review rating 4.5/5

Anonymous Families - 01/08/2020 Confirmed reviews ALL

Beautiful room with all the latest technology

Dear Claire, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Absolutely amazing

Customer review rating 4.5/5

Tammy T. Couples - 31/07/2020 Confirmed reviews ALL

We came to Mount Lofty House for a quick romantic getaway for my partners birthday. It was welcoming & relaxing with amazing views & food.

Dear Tammy, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Fabulous

Customer review rating 4.5/5

Anonymous Couples - 31/07/2020 Confirmed reviews ALL

great customer service and experience

Dear Susan & Brian, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Fantastic

Customer review rating 4.5/5

Joan Families - 30/07/2020 Confirmed reviews ALL

Dinner, predation and whole experience wonder

Dear Joan & Rick, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Unforgettable

Customer review rating 4.5/5

Tishan C. Couples - 30/07/2020 Confirmed reviews ALL

The experience myself and my wife had at Mount Lofty House will definitely be unforgettable. From the time we step in till the time we stepped out the staff was astonishing. They were friendly, approachable and looked into our comfort every single moment. The room was exceptional and gave us a homely feeling. The deco was done just right. I had informed that it was our wedding anniversary and my wife’s birthday. A personalized card was kept at our bed which I thought was a very personal touch as it was hand written. We booked dinner on Friday at the restaurant and as I mentioned above each staff member was exceptional and was really helpful. The restaurant catered to our dietary requirements and kuods to the team in the kitchen as the food was amazing. Both days we had breakfast at the restaurant and the staff was really helpful and was able to explain to us about each dish in the menu which assisted us in ordering and as usual the food was amazing. On Saturday we attended the history tour which was like no other and it was great to know the story behind Mount Lofty House. Both members were highly educated about the history which made is easy to understand. “Mulled wine” was a good touch. We did go for a few walks in the property which was really good and gave us some amazing views over Adelaide hills. Overall it was a wonderful experience and we have already recommended Mount Lofty House to most of our friends and family as this is an experience for everyone. Hope to be back and thank you team

Dear Tishan, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Beautiful experience

Customer review rating 4.5/5

Brad Friends - 30/07/2020 Confirmed reviews ALL

I was there for my friends wedding

Dear Bradley, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

We love staying at Mt Lofty House

Customer review rating 4.5/5

Georgia N. Couples - 27/07/2020 Confirmed reviews ALL

We live in Prospect SA and absolutely love staying at MT Lofty House, even though it seems silly to stay somewhere so close to home as I grew up in Stirling, my parents still live there, and I play soccer in Woodside being a longer drive from our home. However, when we stay at Mt Lofty House it feels like as much of a holiday as when we go overseas, interstate or reginal SA, the only difference is the transit is so short and convenient. Apart from the short transit, the staff and accommodation at Mt Lofty House are unbeatable, the last two times we have stayed we have stayed in the new apartments that are just amazing, where in previous years we have stayed in the main house which is so lovely as well. The staff are always friendly and accommodating, the restaurant and bar have fantastic food and drinks. The location unbeatable with the views from the property, a short walk to the botanic gardens, Mt Lofty summit and the Crafers hotel for a lunch and a drink. We don’t usually go too far from Mt Lofty House but in the Adelaide Hills, you are also so close to beautiful vineyards, historical Hahndorf, The Cedars, lovely hills golf courses, Stirling Sunday market on the right weekend and so many more delights for a local or visitor to SA. If you stay you will not regret it!

Dear Georgia, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager
Customer review rating 4.5/5

Kay L. Couples - 27/07/2020 Confirmed reviews ALL

Really enjoyed the lovely setting and proximity to Heysen Trail for our morning runs then exploring vineyards. Staff were exceptionally friendly and helpful, a credit to Mt Lofty. Only downside was having to ask neighbours to be quiet at 1am as the faux limestone walls in Escarpment are very thin. Both music and voice easily heard through them. Otherwise beautifully finished.

Dear Paul, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that you had issues with your neighbouring room making too much noise. We hope this did not dampen your experience too much. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

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