Mount Lofty House - MGallery 5 stars

Rested and pampered

What an incredible experience! We were there for business and some site seeing - which unfortunately was during the Coronavirus pandemic - however, the staff couldn't have been more incredible. Everyone was so wonderful - bar staff, servers, front desk, hosts, spa, housekeeping, maintenance, chefs - ALL amazing. Huge thank you to Max and the entire team!! Well done y'all - we can't wait to come back!

I can not fault the experience or service we received. The pamper package was incredible and I will continue to recommended it to colleagues and friends. I hope at this difficult time people continue to visit you. Albert and I wanted to pass on some helpful feedback to help your business in regards to infection control given the current climate. I have had to "corona proof" the dental practice I work in and Albert his Laboratories for the University of SA. Can we suggest that you place your hand sanitisers at the entrance of all shared areas. eg restaurant reception, check in reception desk (after signing forms and bills), Lifts etc. It is important to offer this where handwashing is unable to take place. Prop open main doors to shared areas to allow natural air flow as well as eliminating guests touching same door handles etc. Remove items from rooms and shared areas which can not be sanitised like magazines. (unless disgarding after use) Perhaps offer to serve people at the continental breakfast rather than they help them selves or remove buffet style eating all together for now. I know you will not want your beautiful hotel looking like a hospital but rather hope guests will appreciate your dedication to keeping them safe. Offering in room dining packages may be a useful tool for promotion given people may stop dining out soon. So many people have had to cancel travel arrangements OS and I hope they look locally at this time. This is meant in no way to critisize your hotel but to share our knowledge of cross contamination and where the hotspots are. I would like to congratulate you on your incredible staff, you all did a wonderful job and we had an amazing experience. We will be back. Please pass on our compliments to the chef as our meal was next level and the birthday cake at the end was unexpected and appreciated. Well done to you all and thank you for the amazing experience and for going the extra mile. Exception!!! Kerrie and Albert

Wonderful! Amazing views from every angle. Beautiful setting, very clean and spacious, lovely service and food was delicious.

The setting of the House was wonderful with far reaching views, and yet it was accessible to all roads to tour the hills and get back to the airport. A beautifully appointed room, very comfortable bed and pillows, and two arm chairs positioned to enjoy the view through our window. The dining and breakfasts were delicious.

Enjoyable, however being selfish I would have liked a small gym area and better swimming facilities

The service was great but a little disappointed in the Piccadilly Garden Room with no patio to sit and a huge air conditioning unit. I wouldn't book this room again.

A wonderful weekend, we stayed for my sons wedding and were totally spoilt. The staff helped relieve the stress from wedding landing and couldn’t be more helpful. Wonderful food and extremely comfortable beds couldn’t have asked for a better experience. Thank you thank you thank you

Such a lovely and romantic weekend stay at Mount Lofty House! The rooms were so comfortable and relaxing and there were so many small touches that made it extra special and elevate it above other accommodation, such as the sparking wine and cookies let in our room, good selection of teas and tea pot etc. The HVR was one of the best dining experiences I’ve had.

Nice to get away for a few days, and we thoroughly enjoyed our stay. . Package was good value for the one night. As I had booked for 2 nights, I asked if there was a special package for the second night, which I was informed there was not and paid the full price with no special package for the second night. On check out I asked if I could have used the second night also as the special package and was informed I could have had the same package on both nights. I was disappointed that I was not given this option when I booked as I would have definitely taken up the special package for both nights.

Lovely property, superb service, love the “select your wine” cellar and HVR was delicious Loved our stay

We really enjoyed staying at Mount Lofty House. The staff were very welcoming and the hotel has fantastic places to sit and relax as part of your stay. The room services meals and breakfast were excellent and we liked all the special touches such as the bottle of bubbly in the room and the cookies. We were also very grateful to the chef making us some dinner after we arrived late due to our flight being delayed. We were visiting our daughter who is staying at a Uni College so it was lovely she could join us for breakfast and we could all relax together. Our room (30) was lovely but I did find it hard not being able to open a window and the bathroom was small. We will book a larger room next time. My only criticism was at breakfast on the Saturday morning as the staff seemed stressed and therefore not very attentive. They left dirty dishes on the table and it took a while to order. Maybe it was a busy morning but when you decide to stay at a luxury hotel you do expect better service. Overall we had a wonderful stay and will stay at Mount Lofty each time we visit Adelaide over the next few years. Thank you.

Beautiful property with excellent staff and facilities. Absolutely recommend it to anyone wanting a relaxing experience in a quality location. The views are amazing.

We had an amazing experience at Mt Lofty House. We were made to feel very welcome on arrival to enjoying an informative tour of the premises. A special dining experience including a cellar visit prior to dinner. Beautifuly appointed rooms and the best breakfast buffet I have seen in a longtime. Truly wonderful stay.

Great room, lovely food and appreciated personal touches such as the wine on arrival; cookies and spa items in room; chocolates and port left by the bed. Receptionist at check in was helpful. Dinner service was attentive and discrete. The only flaw was service at breakfast. Duty manager seemed flustered and under pressure although the dining room was only half full. A suggestion to improve would be to smile upon greeting guests; explain the coffee options and come back within 5 minutes to take the order.