Mount Lofty House - MGallery 5 stars

TripAdvisor rating 5.0/5 322 reviews
Mount Lofty House - MGallery
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Room 1

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Hotel extras

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Stables Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the 165 year history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Massage
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Tennis
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mount Lofty House - MGallery

1 Mawson Drive
5152
crafers
australia

Tel: +61883396777

Fax: (+61)8/83395656

Contact email

Check-in from 14h00

Check out up to 11h00

  • SUMMIT RD.. :   STA/TRANSIT BUS FRANKLIN STREET

  • SUMMIT RD. :   CITY LINE ADELAIDE STATION

  • By plane

    ADELAIDE At 25km / 15.53 miles - Shuttle paying

  • By train

    ADELAIDE RAILWAY STATION At 20km / 12.5 miles

GPS :-34.986628, 138.70944

Our accommodations

Classic King

  • Max. number of persons: 2
  • Area: From 25

Superior Garden Room

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Piccadilly Valley View

  • Max. number of persons: 3
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Suite

  • Max. number of persons: 2
  • Area: From 44
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

HARDY'S VERANDAH RESTAURANT

Type of cuisine: Regional

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARTHUR WATERHOUSE LOUNGE

Photo non contractuelle / Strictly non binding

Delight in world-class cocktails, an extensive wine list (named best listing of South Australian Wines in Australia by Gourmet Traveller Wine this year), and casual dining in a beautiful New York styled cocktail bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 104

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mount Lofty House - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,652 reviews

tripadvisor

TripAdvisor Rating 5.0/5

322 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Enjoyable

Customer review rating 4.4/5

James Families - 04/12/2019 Confirmed reviews ALL

Included in price was 'welcome drink'. this was not offered on arrival, once in my room, rang reception, I had to go down to reception to have a glass. you couldnt bring it up? very disapointed i had to check up on something that was 'free' or included in the price.

Dear James & Julie, Thank you for taking the time to tell us about your experience at the Mount Lofty House. I truly appreciate your feedback. At Mount Lofty House, we strive to provide an amazing experience for every customer and I am sorry that we have let you down in this instance. Your feedback provides us a great opportunity to continually improve our product offering and as such we take it very seriously. Please be assured that we have taken your comments into consideration, and will aim to rectify the issue and prevent this future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you again in the future. Sincerely, Jesse Kornoff General Manager

great charasmatic service, teething issues with new rooms

Customer review rating 4.4/5

Mark S. Couples - 03/12/2019 Confirmed reviews ALL

Lovedcthe service and charasmatic personalities of the hotel. Breakfast was weaker than some other properties of same standard, but the dinner was exceptional. Smarthouse automation has quite a few teething issues, but suspect they can be sorted over time. Bathroom was freezing due to lack of heating but we were also there when temps plummeted. Will only write good things in TripAdvisor as overall we really enjoyed our stay.

Dear Mark & Inese, Thank you for taking the time to tell us about your experience at the Mount Lofty House. I truly appreciate your kind words, and will pass the positive feedback on to my team. At Mount Lofty House, we strive to provide an amazing experience for every customer and I am sorry that we have let you down in this instance. Your feedback provides us a great opportunity to continually improve our product offering and as such we take it very seriously. Please be assured that we have taken your comments into consideration, and will aim to rectify the issue and prevent this future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you again in the future. Sincerely, Jesse Kornoff General Manager

An excellent experience

Customer review rating 4.4/5

Stuart Couples - 03/12/2019 Confirmed reviews ALL

We had a weekend getaway at Mt Lofty House. The whole experience was exceptional, everything from check in to the meal was outstanding.

Dear Stuart & Nicole, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

An experience that had class and luxury

Customer review rating 4.4/5

M. Families - 03/12/2019 Confirmed reviews ALL

Thoroughly enjoyed the whole weekend,a little disappointed that we were charged extrea$100 on arrival but not credited on departure,has been two days and still not credited to our account, would recommend otherwise ,

Dear Marko, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We believe our team as responded to your email regarding the pre-authorisation hold, please do not hesitate to contact us again if you have further questions. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

wonderful new property

Customer review rating 4.4/5

Dudley A. I. Couples - 02/12/2019 Confirmed reviews ALL

Really terrific short getaway facilitated by Max and crew at MLH. Fantastic new buildings and accomodation. Dinner wonderful. No complaints!

Dear Dudley & I., We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Friendly and pleasant staff members.

Customer review rating 4.4/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Really no complaints! The entire staff was very accommodating and pleasantly helpful in all respects. The hotel is beautifully located with extraordinary views. In addition to this, the hotel has a special ambiance and historic atmosphere.

Dear Jesper B., We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Beautiful hotel of the highest standard

Customer review rating 4.4/5

Steve H. Friends - 02/12/2019 Confirmed reviews ALL

Extremely welcoming.

Dear Stephen & Christine, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Luxurious getaway

Customer review rating 4.4/5

Perth F. L. Couples - 30/11/2019 Confirmed reviews ALL

One night at the end of a three night minibreak in Adelaide was just not enough! Fabulous building with so much history, shame we didn’t get time to do the daily tour. Amazing views. Friendly staff. Upgraded room. Delicious cookies on arrival. Lovely pool. Noisy wedding party woke us up with a fright after midnight but went quiet quickly and not hotel’s fault. The view from the Panorama room for breakfast was a nice way to end the trip.

Dear Suelyn, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that you were woken up during the night by some other guests, however are glad to hear that the disturbance did not last for long. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

The customer service, and the overall experience was amazing!

Customer review rating 4.4/5

Lynne K. Families - 30/11/2019 Confirmed reviews ALL

Our room was comfortable, with everything we needed at our finger tips. The staff were friendly and helpful

Dear Lynne K., We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Tucked away elegance on the edge of Adelaide

Customer review rating 4.4/5

Jason Friends - 28/11/2019 Confirmed reviews ALL

The Mont Lofty house is a hidden gem on the edge of Adelaide. Away from the hustle and bustle but close enough for easy access. Has a lovely history with charming rooms. The wine cellar is incredible. Each area of the hotel has a story.

Dear Jason, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

A wonderful overnight dinner, bed &breakfast in beautiful surroundings.

Customer review rating 4.4/5

Robert S. Couples - 28/11/2019 Confirmed reviews ALL

first class friendly service. superb room and views. particular praise for Max, his 5pm talk and hospitality should not be missed by future guests.

Dear Robert & Marilyn, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Satisfactory Stay

Customer review rating 4.4/5

S L. Friends - 27/11/2019 Confirmed reviews ALL

I am writing this as a avid loyal support of accorhotels so I hope the comments are taken as positive feedback. The first impression was very good, property looked stunning. We received a very warm welcome from reception when checking in. The bubbles offered on the spot was a nice surprise. And we really appreciated the bottle of sparkling wine in the room and an upgrade for both rooms was a lovely way to celebrate my partner's birthday with friends. So thank you for that. However, for a property that pride itself at a boutique level with history and class, we felt it was not meeting expectations. There were dead plants in one of the banquet rooms. Glasses were not put away hence it gave a sense that there is a lack of pride. The verandah when we arrived into the room was not clean. It felt like room 23 hasn't been used before us, hence there were dead moths behind curtains. (I was definitely not looking for faults but can't help it when you pull open the drapes). Shower strength was great and so were the bathroom amenities. For both nights stay, I don't think housekeeping uses the vacuum. And I would expect there would be a turndown service for a boutique hotel unless this is not a common practice in South Australia? So room wise, it was a let down. Dinner at HVR was very good and staff was professional. Evening drinks at AWL on 19 Nov was disappointing, I ordered a Cosmopolitan which was not prepared well. However, the second day lunch at AWL was very enjoyable and the person on duty was professional and took very good care of us. Breakfast on the first day was disappointing as the manager in charge found it too difficult and troublesome to join two tables for four by the window and pointed us to a table that was already set up further inwards. However Harris Lam on the second day has a completely different attitude and was accommodating and nothing was any trouble. The pool was very much appreciated on Wednesday 20 Nov when the temperature was 42 degrees. However, we couldn't find anywhere to dispose used towels. And the next day, I even found used towels (slightly wet ones I folded and left on the bench the day before) being put back in the cabinet where fresh ones were stored. A frustrating experience was with Wifi that required a repeated sign on. Checking out was a pleasant experience. Fabian was very helpful with ordering our transport. Overall it was a very pleasant experience being our first visit but there is doubt whether it is worth a second visit or whether we could strongly recommend the property to friends and family.

Relaxing stay & fantastic service

Customer review rating 4.4/5

Elora T. Couples - 26/11/2019 Confirmed reviews ALL

Stayed here for a close friends wedding. Excellent staff and the continental breakfast was o me of the best we have had ever!

Dear Elora & Christophe, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Very well looked after

Customer review rating 4.4/5

Anne B. Business - 26/11/2019 Confirmed reviews ALL

Events Co-ordinator very attentive and prompt in responses. The group very well looked after; their feedback was it is the perfect conference venue. Sandwich lunches were a little bland, other than that no negative comments.

Dear {guest_first_name}, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager
Customer review rating 4.4/5

Georgie H. Couples - 26/11/2019 Confirmed reviews ALL

Relaxing and peaceful

Dear Ian & Georgie, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Exceptional

Customer review rating 4.4/5

Lawrence G. Couples - 26/11/2019 Confirmed reviews ALL

Our stay was enhanced by exceptional customer service, sensational food and pleasant accommodation. Initially you could question the expense but it becomes apparent on your arrival that the experience is not one that you would come across in your general travels. For us, being a special occasion the choice was justified and warranted the expense. Our memory of this day will always remain special to us.

Dear Lawrence, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager
Customer review rating 4.4/5

Rob B. Families - 26/11/2019 Confirmed reviews ALL

Some serious wow factor happening at Mt Lofty House, the service, the rooms , the facilities, did I mention the view ? Stunning . The function room for the wedding was great , good acoustics, unlike some others you could actually hear other people talking.

Dear Dianne and Bob, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Pleasant stay but the room outlook was not to the standard expected.

Customer review rating 4.4/5

Justin Business - 25/11/2019 Confirmed reviews ALL

The stay was enjoyed, however we were disappointed with the room 'outlook' particularly given the room booking was made well in advance. We felt we were put into the worst room in the 'Classic Room' range, essentially the balcony was hidden below the pool surround with pool pump noise being background noise at various times.

Dear Justin & Katie, Thank you for taking the time to tell us about your experience at the Mount Lofty House. I truly appreciate your kind words, and will pass the positive feedback on to my team. At Mount Lofty House, we strive to provide an amazing experience for every customer and I am sorry that we have let you down in this instance. Your feedback provides us a great opportunity to continually improve our product offering and as such we take it very seriously. Please be assured that we have taken your comments into consideration, and will aim to rectify the issue and prevent this future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you again in the future. Sincerely, Jesse Kornoff General Manager

Fantastic location and facilities

Customer review rating 4.4/5

Cameron J. Business - 25/11/2019 Confirmed reviews ALL

We got to enjoy the new facilities, Sequoia, which had the most amazing view out of the room window. Max was a first class host with nothing too much trouble, and the rest of the staff were also very welcoming. Food was outstanding. Regarding the room, a couple of suggestions for improvements. Firstly, the towel rail is on the other side of the bathroom from the shower, perhaps a couple of hooks next to the shower so they are in easy reach as you step out (and remember to open the door outward). Also, there is no indicator which handle performs which function on the shower unit. Maybe just a small card in the bathroom to explain. Secondly, there is nowhere to hang the hand towels in the bathroom, perhaps a couple of small rails across the front of the vanity would do the trick.

Dear Cameron & Michelle, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Old World Charm

Customer review rating 4.4/5

Susie Couples - 25/11/2019 Confirmed reviews ALL

pleasant experience to stay at this hotel. Very disappointed with the first room allocated as it was without opening windows and looked onto staff area - however, on requesting a change of room, we were upgraded to a loft room with lots of space which was very much appreciated. Bar area very welcoming and lots of old world charm. Gardens are enormous and lovely, with beautiful outlook from restaurant.

Dear Susie, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us and that we were able to provide you with the experience you were expecting. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager
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