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Pullman Adelaide Hotel 5 stars

Customer review rating 4.5/5 8,661 reviews

ALLSAFE approved hotel

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Pullman Adelaide
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+ 24 Services

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna and Fitness Centre

  • Executive Lounge opened November 2018

  • Premium Deluxe Rooms and Suites have views over Hindmarsh Square and Adelaide Hills

  • Free Wi-Fi for all guests

  • Conference Floor located on the top floor with views over the Adelaide Hills

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 adelaide
australia

Tel: +61882068888

Fax: (+61)882068800

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :  J1 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

  • By plane

    ADELAIDE AIRPORT At 8km / 5 miles

  • By train

    ADELAIDE STATION At 1km / 0.62 miles

GPS :-34.9233, 138.6065

Our accommodation(s)

All spacious rooms feature a bathroom with robes, slippers, work desk, mp3 docking station, minibar, plush bedding, WiFi, as well as tea and coffee making facilities. Spacious hotel rooms with King bed. Lounge in your armchair and enjoy the views of Hindmarsh Square or a movie on your HDTV. All rooms have an ensuite bathroom with robes, slippers, desk, mp3 docking station, minibar, plush bedding, WiFi

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Double Size Beds, City View

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM DELUXE ROOM, 1 King Size Bed, Park View and Balcony

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Views: Park view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PREMIUM DELUXE ROOM, 2 Double Size Beds, Park View and Balcony

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Park View and Balcony

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Views: Park view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

SALT RESTAURANT

Type of cuisine: Regional

Salt Restaurant is located on level 1 of the hotel, overlooking Hindmarsh Square. Open for breakfast and dinner 7 days a week.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SALT BAR

Non contractual photo

Salt Bar is located adjacent to Salt Restaurant. It offers coffee and light snacks during the day as well as drinks and light bar meals during the evening. Open for lunch 7 days a week.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 357 m²

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Adelaide

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,661 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,270 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Superb

TripAdvisor rating 5.0/5

DavidCarolyn4 10/06/2020 TripAdvisor review

WOW.... at truly superb place to stay while visiting Adelaide. The location to the CBD is fantastic, walking distance to all the shops and cafes..The restaurant at the Pullman was very nice. The staff are very friendly and helpful. I can't wait to come back.

DavidCarolyn4 Thank you for reviewing your stay with us and we are so pleased to read that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards Llewellyn Wyeth General Manager

Pullman Adelaide

TripAdvisor rating 5.0/5

john b 10/06/2020 TripAdvisor review

My wife and I found the Staff very friendly and helpful. The Hotel is excellently located close to Restaurants and Shopping. The room and bathroom were very clean. I did find the bed to soft which makes it hard for Me to roll over.

john b Thank you for your review and we are pleased to read that you enjoyed your stay with us. Beds are personal to each individual and we can provide you a bed board should you wish to on future visits, please do not hesitate to ask our team when making a reservation. We look forward to welcoming you back soon. Kind Regards Llewellyn Wyeth General Manager

Nice clean rooms

Customer review rating 5.0/5

Wayne H. Business - 14/04/2020 Confirmed reviews ALL

Pleasant

Dear Wayneanthony H., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did notice that your breakfast experience was not up to notch. I do apologize for that, albeit we are following all regulations pertaining to Food & Beverage and trying to provide the best for our guests. It is our hope that you will allow us the opportunity to serve you in the future when our restaurant is in full swing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Great room, great staff

Customer review rating 4.5/5

Heath Business - 04/04/2020 Confirmed reviews ALL

All the boxes ticked, room, staff and food

Dear Heath M., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Great Location

Customer review rating 5.0/5

Michael B. Couples - 02/04/2020 Confirmed reviews ALL

Very well looked after, even in the current difficult circumstances.

Dear Michael B., We very much appreciate your comments regarding your stay at the Pullman Adelaide. We are delighted to hear that you had an wonderful stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we aspire to do every day! Thank you again for sharing your experience and we hope this bad weather will blow over soon. Looking forward to welcoming you back to the Pullman Adelaide in the near future! Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Brilliant Staff

Customer review rating 5.0/5

Sarah Couples - 01/04/2020 Confirmed reviews ALL

Staff went out of their way for me when I thought I had lost my purse

Dear Sarah C., We very much appreciate your comments regarding your stay at the Pullman Adelaide. We are delighted to hear that you had an wonderful stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we aspire to do every day! I am so glad to hear that you were able to retrieve your purse. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Well located

Customer review rating 5.0/5

L. L. Families - 31/03/2020 Confirmed reviews ALL

Located in the city and close to shopping malls

Dear Lai Seung Hidey L., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Absolutely wonderful

Customer review rating 4.5/5

Jo Solo - 30/03/2020 Confirmed reviews ALL

Had a great stay, nice and clean, good room service as I couldn't eat at the restaurant. Helpful service desk and reception. Would have liked a little more variety on the menu for lunch.

Dear Jo S., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I shall also pass your comments regarding our lunch menu to the Executive chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

lovely location

Customer review rating 5.0/5

Anonymous Couples - 30/03/2020 Confirmed reviews ALL

happy stay, Lovely upgrade, very welcoming staff, lovely meals.

Dear Merrilyn S., We very much appreciate your comments regarding your stay at the Pullman Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Location good and friendly staff

Customer review rating 4.0/5

Barbara D. Families - 29/03/2020 Confirmed reviews ALL

Our experience was pleasant enough, however we booked unexpectedly some relatives in for a night while we were staying with you so that we could go out for dinner, on our return to the hotel around 10.30 pm we wanted to go to the bar for a drink only to find it was about to close and they would not allow us in. This was very annoying and they could not explain why a bar at a major hotel was closing at such an early time. We were very disappointed that our night had to end so early. At breakfast, I was so surprised to find that staff were able to serve coffee to us on arrival but not a pot of tea! I did however insist and was given a pot of tea although one staff member didn’t know the difference between a coffee pot and a tea pot. I also wanted a saucer under my cup which I had to request. Never experienced this before. Almost seemed uneducated by staff/teaching. I hope that staff can improve on this in future.

Dear Barbara D., We very much appreciate your comments regarding your stay at the Pullman Adelaide. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. I will be forwarding your comments onto our Food & Beverage Manager for review with his team. We appreciate your sharing your thoughts, and it is our hope that you will give us the opportunity to welcome you again in the near future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Vibu Kumaravel Night Manager Pullman Adelaide

Close to work. Good stay.

Customer review rating 5.0/5

Josef H. Business - 26/03/2020 Confirmed reviews ALL

Great and professional service. Thank you.

Dear Josef, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

as above

Customer review rating 4.0/5

Margaret P. Solo - 25/03/2020 Confirmed reviews ALL

A positive experience, staff helpful, concierge desk staff especially so.

Dear Margaret, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we hope to see you again in the near future. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Pleasant stay under the difficult circumstances.

Customer review rating 4.5/5

Michael O. Families - 25/03/2020 Confirmed reviews ALL

Two stays in a week. Get staff; Ing, Karlyn, John-Baptiste, Paul and Ric. However, although Elizabeth in the bar/dining room was good, PLEASE tell her NOT to come up to someone just as they are about to or have just put a mouthful of food in their mouths and ask is everything okay? Absolutely stupid; tell her to wait till the person is not eating or between mouthfuls!!!!!!!!!!!!!!!!!!!!!!!!!!

Dear Michael, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit although I do apologise for Elizabeth's ill-timed approach for feedback. I can certainly see you point and I am sorry for the discomfort caused. Thank you again for sharing your experience, and we hope to see you in the near future. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Not expecting much!

Customer review rating 4.0/5

Nickc Couples - 24/03/2020 Confirmed reviews ALL

You guys were great given the Covid-19 media driven hysteria. Thank you for making our stay trouble free & very enjoyable. We will return in brighter times!!

Dear Nicholas, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I appreciate your kind words about our team, especially in these tough times. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

Perfect Location , Nice Hotel.

Customer review rating 4.5/5

Rod Couples - 24/03/2020 Confirmed reviews ALL

Excellent short stay , Staff extremely friendly and happy to assist with any help needed. Restaurant Meals first class and Breakfast good also. Excellent Concierge Service. Thoroughly recommend the Pullman Adelaide and look forward to visiting again.

Dear Rod, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

Nice hotel

Customer review rating 3.5/5

Anonymous Families - 24/03/2020 Confirmed reviews ALL

We stayed at the Pullman in Adelaide during COVID19. The hotel staff were very aware of keeping things clean and very helpful. However, was a little disappointing the pool was closed without letting us know beforehand, we could hear music in another room between 1am - 5am which was so loud and disappointed security did not stop this. And our room was not made up when returning after being out all day long (considering there were not many people staying at the hotel)

Dear Hayley, Thank you so much for staying with us and also taking the time to give us some feedback. Please do accept our apologies for some of the issues that you have experienced during your stay as they have certainly had an impact on your overall experience. The pool closure was indeed quite sudden as it was an advised precaution for our patrons and we had to implement it straight away. I am also very sorry to hear that there was music during the night. We did find out about it the next morning from other guests but unfortunately it occurred outside of our floor patrol hours as we do it closer to midnight. If something like this ever does happen in the future, please do call Reception and report it so our Night Manager can attend to it straight away. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Perfect location for the Fringe

Customer review rating 4.0/5

Ky Couples - 24/03/2020 Confirmed reviews ALL

We chose to stay at the Pullman for it’s close proximity to Rundle Street and The Fringe festival. The room was comfortable, lovely soft bed and pillows. It’s has all the essentials that we needed- except that we had to call for water to be delivered which took a while due to staff shortages

Dear Kyra, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Please do however accept our sincere apologies for the delays in service. I am very sorry for the inconvenience caused. We do indeed have less staff at the moment but I do assure you that we have not let any staff go - we had many staff members volunteer to take their leave in order to help the business. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Daria Felde Rooms Division Manager Pullman Adelaide

John

Customer review rating 5.0/5

John Business - 24/03/2020 Confirmed reviews ALL

Check in was great the room was clean and all the staff was very friendly given they didn’t know when there next shift would be

Dear John, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we hope to see you again in the near future! Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Excellent short stay location.

Customer review rating 5.0/5

Peter M. Couples - 24/03/2020 Confirmed reviews ALL

As always a fantastic experience with staff service the very best.

Dear Peter, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we look forward to seeing you again next month! Sincerely, Daria Felde Front Office Manager Pullman Adelaide

Well located

Customer review rating 4.5/5

Darren Couples - 24/03/2020 Confirmed reviews ALL

Over night stay - celebrating our wedding anniversary. Enjoyed the stay even with the worry of the Coroanvirus. We always enjoy staying at the Pullman

Dear Darren, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit and we hope you had a wonderful Anniversary celebration.l We hope to see you again in the near future! Sincerely, Daria Felde Front Office Manager Pullman Adelaide

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