Pullman Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 3,311 reviews

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Pullman Adelaide - Image 1
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Pullman Adelaide - Image 4
16 Hindmarsh Square, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 2 Double Size Beds

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Accessible Room with 1 King bed. 28 SQM Room, 50 inch TV, Mini Bar, Shower Slippers, Bathrobes, Desk, Plush Bedding, CO Bigelow bathroom amenities, Free Wifi

Max. number of persons
3
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Relax in our Executive rooms (34m²/365ft²) with all the benefits of our Premium Deluxe Room, plus coffee machine and access to the new Hindmarsh Club Executive Lounge, including drinks & canapés served in the evening and breakfast in the morning.

  • Views:

    Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

DELUXE EXECUTIVE SUITE, Lounge Access, 1 King Size Bed, Park View and Balcony

Photo out of - DELUXE EXECUTIVE SUITE, Lounge Access, 1 King Size Bed, Park View and Balcony

67 SQM, Free WiFi, Separate living area, Two 50 inch TVs, Mini Bar, Shower, Slippers, Bathrobes, Desk, Mp3 docking station, Upgraded bathroom amenities, Floor to ceiling windows, Panoramic views over the city & Hindmarsh Square, Balcony

  • Views:

    Park view

Max. number of persons
3
Area
From 67 m² / 721 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Telephone
Fax +61 8 8206 8800
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 308 rooms
  • 11 rooms for people with reduced mobility
  • 20 connecting rooms
  • 308 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center

Well-being

Indoor Heated Pool

  • Covered
  • On site

Fitness Centre

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 39.93 € 65 AUD Per day

Self-Parking

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 21.50 € 35 AUD Per day

PARC Brasserie & Bar

Photo out of - PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

Cooking style
Regional
Chef name
Francis LUZINIER
Capacity
100
Accessibility
Accessible service
16 Hindmarsh Square, 5000 Adelaide, Australia
Telephone +61 8 8206 8888
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

Designed to suit all moods, our PARC Bar and Lounge welcomes you all day long, whether you are in for a relaxing experience, or an after-work celebration. Sip on renowned local wines or spirits as you enjoy the welcoming atmosphere, casual setting and pi

Start your morning at PARC Restaurant with a generous breakfast selection featuring fresh seasonal fruit, bakery pastries, eggs cooked to order, hot classics, cereals, yoghurt, and barista coffee - relaxed, refined, and unhurried.

Unwind after a busy day with a visit to the spa and sauna, equipped with changing rooms and bathroom facilities. Enjoy the restorative powers of the steam room or enjoy a relaxing swim in the 13.5 metre indoor lap pool.

The gym offers everything you need to stay at the top of your game on the go, including a weights area, stationary bikes and treadmills with individual TVs. Located on level two and open seven days a week from 5am to midnight.

We offer premium wedding ceremony and reception rooms, along with stylish and convenient accommodation for you and your guests. The stunning Hindmarsh Ballroom is the perfect wedding venue, located on the hotel's fifteenth floor, Elevate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,311 reviews

Customer review rating 5.0/5

Lucia R. P. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Michael S. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Gavin T. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

David L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Paul C. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Michael S. Friends - Confirmed reviews ALL

Highly recommend. Now my choice when in Adelaide due to the convenience of location. Staff are extremely helpful and friendly Shalee, kindly upgraded my room as booked accessible room by mistake which made the experience even better. Thank you!

Customer review rating 4.5/5

Gavin T. Couples - Confirmed reviews ALL

Friendly environment

Customer review rating 3.5/5

David L. Couples - Confirmed reviews ALL

Room great Breakfast ,,,,,dont know how to cook eggs easy over Bar service ,,,,non existent ,it use to have great bar staff Food service ,,,,some staff dont understand English

Customer review rating 5.0/5

Paul C. Business - Confirmed reviews ALL

Reception staff were very helpful

Customer review rating 5.0/5

Nathan S. Business - Confirmed reviews ALL

rooms are amazing, service is second to none, this is the second time I have stayed here in 4 month and won't be the last.

Customer review rating 4.5/5

Susan R. Couples - Confirmed reviews ALL

Superb

Customer review rating 3.5/5

Dino M. Business - Confirmed reviews ALL

Ok

Customer review rating 5.0/5

John L. Couples - Confirmed reviews ALL

Excellent well managed hotel with friendly and efficient service.

Dear John, Thank you for your kind words regarding your stay at Pullman Adelaide. We are delighted to hear that you found our service to be friendly and efficient. It is our goal to provide a well-managed experience for all our guests. Best regards, Pullman Adelaide

Customer review rating 4.0/5

Douglas W. Solo - Confirmed reviews ALL

Great overall experience, except I have some mobility issues and my preference for being near the lifts was ignored and my room was actually the furthest from the lift

Dear Douglas, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear you had a great overall experience. However, we regret that your room placement did not accommodate your preference for proximity to the lifts. Your comments will be noted for future improvements. Best regards, Pullman Adelaide

Customer review rating 3.5/5

Snezana Z. Solo - Confirmed reviews ALL

too close to the garage building , no view from the room. very late room service (1pm). Slippery flloor in the bathroom after shower, no good drainage. Shower curtan too small.

Customer review rating 4.5/5

Carolyn R. Friends - Confirmed reviews ALL

Lovely accomodation, comfy bed, great view, huge bath, and fabulous breakfast.

Dear Carolyn, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our location, comfortable accommodations, and the breakfast offering. It is always our aim to provide a memorable experience for our guests. Best regards, Pullman Adelaide

Customer review rating 5.0/5

Rachael H. Business - Confirmed reviews ALL

The staff were truly the most pleasant and efficient that I'd experienced in years. And the room and facilities were even better than I'd expected.

Dear Rachael, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our staff's service and the quality of our facilities exceeded your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman Adelaide

Customer review rating 1.0/5

Emma L. Couples - Confirmed reviews ALL

The best thing about this stay was the location, which put us close to everything we needed to be near for a weekend of back-to-back wedding events. Beyond that, it fell well short for a room costing over $350 a night. We booked a king deluxe premium room directly as an Accor member, and what we got bore no resemblance to the photos. We were placed on level two, alongside the pool and other amenities, so the “balcony” looks onto a concrete wall. Unless you are 6'7", that’s your view. As a member booking direct, I’d have expected a higher floor in the room class we were paying for. On top of that it was the little things added up. The iron in our room didn’t work, and we had to call down twice before a replacement arrived, the hotel knew we were there with a wedding party . The towels were thin crunchy and well past their best, the toilet paper was a single-ply “essentials” brand, the bathroom door creaked every time it opened or closed (very noticeable at night), the carpets were fraying and the safe battery was running out - overall showing a lack of care, attention to detail and maintenance. The bed was the biggest problem: whenever one of us rolled over, the other was nearly catapulted out the other side, and we barely slept. I would have asked for a room change, but with only an hour to unpack before the first event, and dresses, jackets and shirts already hung up and ironed, it wasn’t practical. Communication was also patchy. We received repeated prompts to check in online by text, WhatsApp and email, and when I replied with our estimated arrival time, it went unacknowledged. The same was true of the email I sent when booking about a slightly earlier check-in, and of my request for suggestions for getting from Adelaide to the Barossa. For a hotel that presents itself as a five-star experience, it felt like book and forget. When we asked for extra towels, they arrived, which was lovely, but housekeeping then removed one the next day and left us with less than we started with. A note on the room for extra towels would have avoided that. Nobody asked how our stay had been when we checked out. Breakfast was expensive for what it was. The orange juice was labelled fresh but tasted like it came from powder. When we arrived at 9:00 am, many items had run out or were stone cold, restocking was very slow, and we had to ask twice. A request for a small bowl for jam was met with a blank look from one staff member, and the next showed me the large cereal bowl and walked off. If food can’t be kept fresh, warm and stocked, a price that drops as the morning goes on would be fairer. Finally, guests have to sign up to the Accor loyalty scheme just to use basic Wi-Fi, even when staying in a deluxe room. That shouldn’t be a requirement. Three stars at best, and the location is doing most of the work.

Customer review rating 4.0/5

Nigel B. M. Families - Confirmed reviews ALL

The hotel location is very strategic and convenient. Just a step from the mall and has lots of nice restaurant and cafe around. The room is big and clean. Although they need to provide more garbage bin in the room. But in general, the room is very cozy and convertible. The breakfast is very standard but okay. The staff is very friendly and helpful. I had arrived very early in the morning, so they gave me access to their pool shower to refresh, because my room wasn't ready by that time.

Dear Nigel, Thank you for sharing your positive experience at Pullman Adelaide. We are delighted to hear that you appreciated our strategic location and found the room spacious and clean. Your feedback regarding the need for additional garbage bins has been duly noted and will be considered for future improvements. It is also wonderful to know that our team was able to assist you upon your early arrival, ensuring you could refresh before check-in. We strive to provide a comfortable and welcoming atmosphere for all our guests. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Pullman Adelaide

Customer review rating 3.0/5

Bernice C. Couples - Confirmed reviews ALL

We didn't get to stay as my mother was rushed to hospital and we had to go home without staying. We were not given a refund as we had booked through an agent.

Dear Bernice C., Thank you for sharing your experience. I am sorry to hear about your mother's situation. As you mentioned, bookings made through third-party agents are subject to their cancellation policies, which can limit our ability to issue refunds directly. Your understanding is appreciated during this difficult time We look forward to welcoming you back in the future. Best regards, Pullman Adelaide

Customer review rating 5.0/5

Diana E. Friends - Confirmed reviews ALL

Great services nice rooms close to everything

Dear Diana, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of our rooms and services. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Pullman Adelaide

Customer review rating 4.5/5

Janice W. Solo - Confirmed reviews ALL

Good, staff were lovely

Dear Janice, Thank you for your kind remarks regarding our location and the service provided by our team. We are delighted to know that you had a pleasant stay with us. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Pullman Adelaide

Customer review rating 5.0/5

Michael M. Business - Confirmed reviews ALL

Great having access to the Executive Lounge

Dear Michael, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated the access to our Executive Lounge, which is designed to enhance our guests' experience. We look forward to welcoming you back in the future. Best regards, Pullman Adelaide

Customer review rating 5.0/5

Neil H. Couples - Confirmed reviews ALL

Well located, excellent breakfast. Cafe and restaurant were also great

Dear Neil, Thank you for your kind words regarding our staff, room quality, and dining options. We are delighted to hear that you enjoyed your stay and the excellent breakfast we offer. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Pullman Adelaide

Other web-users rate our hotel

  • 1,107 reviews 9.4/10 Location
  • 1,531 reviews 7.7/10 Room
  • 1,786 reviews 8.5/10 Service
  • 15 reviews 5.9/10 WiFi
  • 617 reviews 7.8/10 Comfort
  • 551 reviews 7.5/10 Cleanliness
  • 453 reviews 7.7/10 Breakfast
  • 290 reviews 6/10 Value

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