Pullman Adelaide Hotel 5 stars

Hotel was fantastic, staff were more then helpful and polite, great location for relaxing and shopping. The hotel had something for all the family the kids especially loved the pool. We will definitely be back.

I don't want this published but you don't have anywhere else for me to write this. I came to attend a conference. The food served at the event was very good; I didn't try the restaurant. The staff was excellent: attentive, friendly, and helpful. At one time I called down to the desk about a problem with my room. When I didn't hear back and called again, the young woman at the desk immediately apologized and admitted that she had forgotten. I truly appreciated the fact that she didn't lie or make up an excuse ("we're very busy right now" or "you're next in line") but just said she was sorry and took care of it immediately. Very refreshing and very much appreciated! I was disappointed in your very small fitness center. There were no wipes for the machines (the container was empty the entire week I was there) nor any hand sanitizer (also empty). I kept forgetting to mention it to the staff, but it indicated to me that the fitness center did not seem to be regularly serviced. Someone should really check and clean it every day. This attractive hotel was in an excellent location, with easy access to public transportation and very walkable to all major city attractions. I loved that you had water and sunscreen in the lobby--thank you! I found my room to be comfortable and clean with plenty of outlets and nice features such as a kettle, coffee, tea, and a fridge (although I wish you'd lose the minibar). I also wish the hotel did more recycling; having a receptacle in each room for recyclable paper and plastic would be helpful. I appreciated that the hotel no longer provides water in plastic bottles (good!!) but it still has toiletries in small plastic containers rather than large refillable ones. In fact, my little partially full bottles were thrown away during my stay and I had to open new ones! In addition, even though I put the "I'll use this towel again" sign on my towels every day, there was only ONE day that my towels were left in place--and that was the day before I left! Providing the option to not have the room serviced every day (to earn points or free coffee) as is done in other major hotel chains would also help to reduce waste and resources. These quibbles aside, I enjoyed my stay very much and would stay here again if i had business in the city. Thanks for a lovely stay!

The staff where so helpful , great service all round

Needed to have more of the local information available clearly. In addition to where to go for breakfast etc as it was included and I didn't go once as this was not explained to me at the time. If I was a seasoned traveller perhaps I would have known, but as this was my first trip away I felt that more information could have been offered at the reception when I was checking in.

Staff were amazing, great stay. We will be back

My daughter and I stayed at the Pullman with the “Mummy and Me” package. Great experience

2 night weekend stay with my adult daughter. Lovely professional staff. Good food. Quiet clean well sized room. A very pleasant stay.

We thoroughly enjoyed our stay at Pullmans Adelaide. We were very disappointed with room service regarding replacements of beverages and bathroom soaps etc to rooms.

Staff very helpful and accommodating. Great location within walking distance to all attractions. Near great restaurants.

- Our stay was great for 1 night. - The lady at check in was efficient and friendly. - The lady at the bar was also very friendly. - The breakfast was packed up early (Sunday morning) and there was minimal cheese out minimal biscuits and also only 1 poached egg. - Our room was good however the cleaner did miss the last guests bottle caps on the floor and also the breakfast menu card was already filled in...(we went down stairs anyway).

Stayed at the Pullman as part of a road trip to Adelaide from the start everything was just brilliant. Highlight was catching up with Bowman in the Exec Lounge - he is something special making us feel special.

Rooms are very spacious and comfortable, service is excellent, meals were great.

I think I will always stay at the Pullman when visiting Adelaide! The staff are lovely, the position is perfect and the rooms are comfortable!

An evening in town, great location, fantastic services, amazing SALT dinner

room average salt below par both times as was the staff particularly noticed him I will be taking up with accor head office