Mercure Hotel Potsdam City

Mercure Hotel Potsdam City 4 stars

Customer review rating (ALL Rating) 3.9/5 225 reviews

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Hotel extras

We welcome all guests again. During your stay, please observe the national and local regulations on infection protection. In the public areas of the hotel, the wearing of an FFP2 mask is mandatory.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Potsdam City

Lange Bruecke

GPS:52.394157, 13.059694

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Culinary delights await you every day at our restaurant "Oscar" between 6am and 10.30pm. Regional specialties and international dishes are on the menu, and we're happy to serve you on our terrace.

Our accommodation(s)

At our 4-star Mercure Hotel Potsdam City, you can choose from Standard or Privilege Rooms or Junior Suites. All 210 rooms and suites are air conditioned and have WIFI. We look forward to welcoming you and your children: One child under the age of 12 can stay in your room free of charge. Your pet is also welcome to stay (surcharge of EUR 10/night). Take advantage of our leisure service: You can book boat trips and hire bikes at reception.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  225 reviews

TripAdvisor Rating  3.5/5  197 reviews

Iron and ironing board

Customer review rating 4.0/5

Erik J. Business - Confirmed reviews ALL

Mercure Hotel Potsdam is ideally located if you are exhibitor at the Berlin Messe. Please make sure that during the conference season, you have more than 1 iron/board, or at least take note of where (in which room) this equipment is, in case it is not returned by the holder. I had to wait from Monday 13h30 till Tuesday 06h45 for the iron an board, and mean time was snobbed a few times by the receptioninst, who told me that he could not help it, that he did not know in which room the iron/board were.

Very friendly staff

Customer review rating 5.0/5

Lra Business - Confirmed reviews ALL

Really enjoyed my stay at the Mercure Potsdam City; very friendly staff, great room, great breakfast. Would have been great with access to coffee before 6:30 am given my work schedule.

Old Style Mercure, Quaint with Little Frills – Stayed 10+ nights

TripAdvisor rating 4.0/5

Wills_au Business - TripAdvisor review

Have spending 10+ nights over 3 stays at The Mercure Hotel Potsdam City, I have to say it's a quaint hotel. It seems to be particularly liked by German retirees, the breakfast area is routinely full. The hotel is clean, reliable, the parking area is not sized properly, parking is not guaranteed and it does get hectic at times. The Customer Service tries their best, I had to tell couple of times for the check-in staff not to scream out loud my hotel room number (for safety purposes). I know they mean well. I was always recognized as a top-tier customer!

Medium overall

TripAdvisor rating 3.0/5

KLoupos Business - TripAdvisor review

Medium stay overall, no everyday cleaning of the room, small beds and lining, rather boring breakfast. Due to a party right opposite I had a lot of noise in the room (9th floor). The hotel and room is quite clean though. Good location and close to the central train station. Not many food options around though.

Hotel is lovely comfy beds staff lovely train station nearby

Customer review rating 5.0/5

Jackie Families - Confirmed reviews ALL

We stayed here for 3 nights and was surprised by the size of the room and they seem to think of everything all the little extra bits they left in the room beauty kits toothbrushes bottle openers fruit n juices in the room.Rooms are big n beds very comfy ,lovely bathroom. It is across the road from the tramline and 5 minutes from train station. Breakfast was lovely. Staff are very nice. if I had to fault it in anyway it was the bar shut at 9. But there's plenty of places to drink nearby at night in the Dutch Quarter. Overall had a lovely stay at this hotel and if I was visiting Berlin again I would stay here. Potsdam is a beautiful place . There is good connection by train into Berlin city.

Dear Jackie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 966 reviews 8/10 Location
  • 1,112 reviews 4.8/10 Room
  • 752 reviews 8/10 Service
  • 22 reviews 8.5/10 WiFi
  • 697 reviews 8.4/10 Breakfast
  • 581 reviews 2.3/10 Comfort
  • 326 reviews 5.9/10 Cleanliness
  • 237 reviews 2.6/10 Value

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