Mercure Hotel Potsdam City

Mercure Hotel Potsdam is ideally located if you are exhibitor at the Berlin Messe. Please make sure that during the conference season, you have more than 1 iron/board, or at least take note of where (in which room) this equipment is, in case it is not returned by the holder. I had to wait from Monday 13h30 till Tuesday 06h45 for the iron an board, and mean time was snobbed a few times by the receptioninst, who told me that he could not help it, that he did not know in which room the iron/board were.

Really enjoyed my stay at the Mercure Potsdam City; very friendly staff, great room, great breakfast. Would have been great with access to coffee before 6:30 am given my work schedule.

Have spending 10+ nights over 3 stays at The Mercure Hotel Potsdam City, I have to say it's a quaint hotel. It seems to be particularly liked by German retirees, the breakfast area is routinely full. The hotel is clean, reliable, the parking area is not sized properly, parking is not guaranteed and it does get hectic at times. The Customer Service tries their best, I had to tell couple of times for the check-in staff not to scream out loud my hotel room number (for safety purposes). I know they mean well. I was always recognized as a top-tier customer!

Medium stay overall, no everyday cleaning of the room, small beds and lining, rather boring breakfast. Due to a party right opposite I had a lot of noise in the room (9th floor). The hotel and room is quite clean though. Good location and close to the central train station. Not many food options around though.

We stayed here for 3 nights and was surprised by the size of the room and they seem to think of everything all the little extra bits they left in the room beauty kits toothbrushes bottle openers fruit n juices in the room.Rooms are big n beds very comfy ,lovely bathroom. It is across the road from the tramline and 5 minutes from train station. Breakfast was lovely. Staff are very nice. if I had to fault it in anyway it was the bar shut at 9. But there's plenty of places to drink nearby at night in the Dutch Quarter. Overall had a lovely stay at this hotel and if I was visiting Berlin again I would stay here. Potsdam is a beautiful place . There is good connection by train into Berlin city.