Name: Mercure Hotel Potsdam City
Address: POTSDAM, 14467, GERMANY
Telephone: (+49)331/272424
Rating: 4.1

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Mercure Hotel Potsdam City

Hotel for travellers looking for local and authentic experiences

We take hygiene and cleanliness standards very seriously and have taken steps to ensure the safety of our guests and hotel staff. Daniel Schmidt, Hotel Manager

Daniel Schmidt, Hotel Manager

The 4-star Mercure Hotel Potsdam City is in the historical city center opposite the historical Potsdam City Palace. All 210 rooms are air conditioned and have WIFI. The top floors offer a fantastic view of Potsdam and the lakes. Some of the 13 meeting roo ms are also on the top floors, available for events of up to 200 people. The main train station is a short walk away. If traveling by car, take the A115 highway. The Berlin Tegel and Schönefeld airports are 22 miles (35 km) and 25 miles (40 km) away.

After a stroll through the city, visit to castles or a trip to the Havelland, the pleasant comfort of our hotel awaits you. In the summer months, enjoy your meals & drinks on our terrace with Havel view.

Potsdam, the former Prussian royal residence south-west of Berlin, can look back on a fascinating history. Many of the unique buildings and parks in the city are UNESCO World Heritage sites, such as the famous castle and park of Sanssouci.

Hotel extras

Advantage 1
Advantage 2
Advantage 3
Advantage 4
Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas 1000000000783682
- WIFI in your room
- WIFI access
Parking Paying
- Private outdoor parking (Paying)
- Bus/coach parking area (Paying)
Reduced mobility rooms
Pets allowed Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- English
Reception open 24 hours a day
Dry cleaning / Ironing Paying

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:00-22:30
- Opening hours : Week-end 06:00-22:30

Boat excursions
Other sports activities
- Bike rack facilities
- Jogging track (nearby)

20 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Restaurant
Air conditioning
Wi-Fi
Bar
Meeting rooms

Express check-out
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Express check-out
Wi-Fi
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- 50 parking spaces
- On site
- Parking opened 24/7
- Public

Hotel Parkplatz
- 50 parking spaces
- On site
- Parking opened 24/7
- Public

1 Bar(s)
1 Restaurant(s)
Buffet
- Cold snacks Currently unavailable
- Hot meals Currently unavailable
Snack and beverage machine

1 Bar(s)
1 Restaurant(s)
Breakfast

Buffet
Room service
- Cold snacks
  Currently unavailable
- Hot meals
  Currently unavailable
Snack and beverage machine

Snack and beverage machine

15 Meeting room(s)
Meeting rooms

15 Meeting room(s)
Meeting rooms

- Bike rack facilities
- Jogging track

Sports activities
- Bike rack facilities
- Jogging track

- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- 17 floors
- 210 rooms
- English
- German
- Iron at reception
- Luggage storage
- Safe deposit box at reception
- Shoe shine machine

Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
Hotel informations
- 17 floors
- 210 rooms
Languages spoken at the hotel
- English
- German
Services available at reception
- Iron at reception
- Luggage storage
- Safe deposit box at reception
- Shoe shine machine

Hotel location

Mercure Hotel Potsdam City

Lange Bruecke
14467 potsdam
germany

Tel: +49331272424

Fax: (+49)331/272233

Check-in from 15h00

Check out up to 12h00

S7 BERLIN : S7 BERLIN POTSDAM ZENTRUM/HBF
TRAM 92 : 92 AM ALTEN MARKT
TRAM 93 : 93 AM ALTEN MARKT
TRAM 98 : 98 AM ALTEN MARKT

By plane
BERLIN SCHOENEFELD At 40km / 25 miles
By plane
BERLIN TEGEL At 35km / 21.75 miles
By boat
CAPUTH At 10km / 6.25 miles
By car
MICHENDORF At 10km / 6.21 miles
By car
POTSDAM BABELSBERG At 2km / 1.25 miles
By train
POTSDAM HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :52.394157, 13.059694

Our accommodation(s)

At our 4-star Mercure Hotel Potsdam City, you can choose from Standard or Privilege Rooms or Junior Suites. All 210 rooms and suites are air conditioned and have WIFI. We look forward to welcoming you and your children: One child under the age of 12 can stay in your room free of charge. Your pet is also welcome to stay (surcharge of EUR 10/night). Take advantage of our leisure service: You can book boat trips and hire bikes at reception.

Standard Room with double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Park view, Harbour view, City View *

Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Privilege Room with 1 double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Harbour view, Lake View, Historic side view, Panorama view, Park view *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room with double bed and single bed

Max. number of persons: 3
Area: From 21 m² / 226 sq ft
Views: Harbour view, City View *

Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Bathroom products
Direct dial telephone(...)

Comfort Room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Historic side view, Panorama view, Park view, Harbour view, Lake View *

Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Bathroom products
Direct dial telephone

Our restaurants and bars

OSCAR

Type of cuisine: International

Culinary delights await you every day at our restaurant "Oscar" between 6am and 10.30pm. Regional specialties and international dishes are on the menu, and we're happy to serve you on our terrace.

Monday 06:00 - 22:00
Tuesday 06:00 - 22:00
Wednesday 06:00 - 22:00
Thursday 06:00 - 22:00
Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 06:00 - 22:00

CINEBAR

Open from 5pm to 1am, our "Cinebar" is a cozy place to meet in the evening. Enjoy a freshly pulled beer or a glass of wine and complement it with some tasty snacks.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Your meetings and events

Our meeting rooms

Number of meeting rooms: 20
Maximum size: 200 m²
Maximum capacity: 200 people
Maximum banquet capacity: 105 people

Find out more

Podstam for a Day

Malcolm C Business - 07/10/2020 TripAdvisor review

I have been a long time member of the Accor loyalty programme, achieving Diamond status, I felt particularly let down by what is one of the higher standard brands in the group. Whilst i appreciate the current environment we live in, I felt that they were taking advantage and taking the easy way out. I recently stayed in another Accor hotel, the level of service provided was much more comprehensieve under possibly more restrictive conditions. May status was not recognised at check-in, it all seemed to difficult!

Nice stay near historic sites

RuudenIne Business - 18/09/2020 TripAdvisor review

Due to COVID-19 situation is off course different and not as usual, despite this reception was very kind and helpful. I had pre-booked table for the restaurant, but it appeared to be closed when I arrived. This one should have told in advance, I especially looked for hotel with restaurant ! Breakfast offer was limited due to COVID-19, but acceptable. I did not get all advantages because of my seniority with Accor. Nothing negative to say about room and/or bed. Parking spaces for cars is limited, they did find a solution for me, but it is to small

Perfect !

998j_rgw Business - 01/02/2020 TripAdvisor review

First time that I visited this hotel. It was a pleasure to be treated and served as a welcome guest. The room was good, the service was kind, the breakfast delicously all the way long! So have a chance and stay here!

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager,

Below par Hotel and staff

CaldeiradaSilva Friends getaway - 05/01/2020 TripAdvisor review

Mercure in Potsdam is getting older and so is the staff who looks to have some difficulties 8n serving customers. The hotel is located reasonably close to the most important part of the historical city but it's design is rusty. Same applies to staff that for sure did not read the Accor manual

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Great location. Poor service

vikramcmehta Couples - 18/12/2019 TripAdvisor review

We really liked the location of the Mercure hotel - closer from public transport and central station. But that was it - other than the location everything else staff behaviour, sleep quality, room amenities was all below expectations. When we checked in - we were asked to wait until 3 PM which is the check in time however, what we were told is that none of the room on all of its 14 floor were available and that they start room service only after 12 PM when guests check out. However, next day - the cleaning staff entered our room without knocking, they just said housekeeping and entered. And the doors are such that you cannot lock them from inside. So not only was this a case of intrusion of privacy but we also felt that we were lied to. During check out, lady at the reception didnt even bother to ask how our stay was she immediately asked us to pay and that was all she was interested in. she didnt even smile/thank nothing. They only have twin beds and no option for double bed. Basic amenities like water kettle and mini bar (all of which you would expect from a hotel like this ) were missing. Room service was pathetic - we had to plead someone to bring a Coke to our room as they said he was the only person on shift and could not leave the counter. Beds so soft you would completely duck inside. Def not going back.

My Stay

Scenic11549998984 Couples - 20/08/2019 TripAdvisor review

My stay was just perfect! Service was helpful and always present. The location was so close to everything we wanted to visit! The bar was a great place to have a drink. The room was clean and the shower was easy to use as it had no step. Great hotel!

Great views and location

Ianvivpat Family - 04/08/2019 TripAdvisor review

Room with a lovely view and great breakfast .Staff helpful . Only downside was the small bathroom which is almost part of the room and toilet and shower gives little privacy .Great value price that included breakfast

Nice hotel

FrHn Business - 16/07/2019 TripAdvisor review

Nice hotel. Good breakfast Clean rooms Located far from castles and city center, but close to public transports with direct bus/tram to "sans souci" Postdam was more interresting than expected. Personnel welcome and helpful.

Did not stay with you

Peter Business - 15/06/2019 Confirmed reviews ALL

I have not been in your hotel since last year, I believe your records are wrong

What a view!!

Colin B Couples - 22/05/2019 TripAdvisor review

We were upgraded to a suite on the 15th floor. Great view-great suite. The restaurant is decorated in what we call Art Deco with pictures from the german movies. At this hotel you can pretend you are a star!

Comfortable and Convenient

Anonymous Business - 01/05/2019 Confirmed reviews ALL

Really nice breakfast service.

Fantastic weekend

NorthStar50959248529 Family - 17/04/2019 TripAdvisor review

Hotel as usually nice with delicious breakfast. Near to the beautiful old town. Close to train station. We spent very nice weekend in the city a specially Sansucci Park. Likely we were in the time of Tulipan Weekend .

Beautifully location

orcc60 Business - 12/03/2019 TripAdvisor review

Very nice staff, quick check-in. We had dinner at the hotel restaurant. Not so many different dishes but they are at reasonable price and served quickly Well served breakfast buffet. Only issue was the insufficient sound insulation in the bedroom.

Well-functioning city break

ari146 Couples - 13/02/2019 TripAdvisor review

Mercure Potsdam City is well located between main railway station and the city centre. The hotel tower offers nice views from most rooms. Breakfast buffet is sumptuous. Hotel staff is attentive and has a good "can-do" attitude which makes you feel as a guest rather than "just" a client. Room was clean and pleasant with a raliable wifi. All in all this was a nice and relaxing experience in every aspect.

Very nice hotel and room with a view

Guide34499511937 Business - 10/02/2019 TripAdvisor review

This hotel is at a very short distance to Hauptbahnhof Potsdam (only 5 minutes walking). Tremendous view from my hotelroom at the 16th floor. Also very quiet and no typical 'city noise' during the night. The breakfast was very good: lots of fresh food and great choice. Wifi of very good quality.

Wonderfull !

236sophie Friends getaway - 05/11/2018 TripAdvisor review

A perfect 4 nights stay in junior suite with our 8 years old son. At thé 16th floor, fabulous view over Potsdam ! The staff is very professional. Generois breakfast for every taste. I sûre recommend it and go back on any occasion.

Good Hotel for visiting Berlin

Alan W Solo travel - 27/09/2018 TripAdvisor review

This was the third time I have stayed at this hotel whilst I visit the Innotrans railway trade exhibition, and I think it was the best. The WiFi which I complained about when I stayed in 2016 is now greatly improved. The refurbishment has been done well, particularly the restaurant where Mercure have had the sense to leave décor as was, whilst renewing seating fabrics and carpets.

Herr

Schmidt Business - 25/05/2018 Confirmed reviews ALL

Top

Dear Mr. Schmidt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Central hotel with clean, well-equipped rooms.

Anonymous Friends - 28/06/2017 Confirmed reviews ALL

It was good. The location was good. We had half-board though, and would have liked a couple of options for dinner. One member of the breakfast staff was quite unpleasant, which rather marred our stay. We accidentally sat in the wrong place (we hadn't been told anything about where to sit on arrival, just told to go ahead and find a table) and she was quite cross and very rude.

very convenient, very clean

Meng Z. Business - 12/06/2017 Confirmed reviews ALL

The outside is too bright, and the curtain is too thin. The aircondition is a little noisy.

Our most recent 20 reviews

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Mercure Hotel Potsdam City 4 stars

Hotel extras