Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,490 reviews

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Mercure Amsterdam City Hotel - Image 1
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Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with sauna, Turkish steambath (Closed until further notice) and gym (Open)

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,490 reviews

Customer review rating 4.5/5

Egle B. Business - Confirmed reviews ALL

Nice and clean! Nothing around it though ( stayed due to proximity to RAI conf center).

Dear Egle, It was a pleasure to receive this great review. We are delighted to hear your overall experience with us was enjoyable. We appreciate your kind words about the cleanliness of our hotel and its convenient location near the RAI Conference Center. It’s great these aspects contributed positively to your business trip. That said, we regret the surrounding area’s offerings and internet speed did not meet your expectations. Kindly know we are continually reviewing such aspects to enhance our guests’ stay. Finally, we’re glad our proximity to key business hubs added value to your visit. We hope this convenience made navigating Amsterdam’s vibrant districts smoother for you. We look forward to welcoming you back for another excellent experience with us. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.0/5

Chris S. Families - Confirmed reviews ALL

Hotel was clean and room was of a good size with a comfortable bed. A little further out of town but a short walk to the train station or reasonable price for a taxi into the centre of Amsterdam

Hi Chris, It was a pleasure to receive your kind review. We’re glad your family found the rooms spacious and beds comfortable, and that cleanliness stood out. Though our location is a bit away from the city center, the nearby stations and taxi options offer easy access to Amsterdam. Your feedback helps us balance tranquility with accessibility. We would love to see you again in the future. With our kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Dessie B. Couples - Confirmed reviews ALL

Throughly enjoyed our 3 night stay at the Mercure Amsterdam City Hotel. The Hotel is a short walk from the nearest Metro Station at Overamstel and is a most comfortable and friendly place to stay. Room was excellent with very comfortable bed, excellent shower and tea/coffee facilities. Breakfasts were also excellent with plenty of hot and cold food choices. We also availed of the 'in-house' bicycle hire, and overall the staff could not have been more helpful and friendly - Thank You!

Hi Dessie, Thank you very much for sharing your positive review. We’re glad you enjoyed the comfortable room, breakfast variety, bike hire, and friendly team. Your compliments to our reception staff have been shared with them. We look forward to seeing you again. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 3.5/5

Maxine G. M. A. Families - Confirmed reviews ALL

Staff were helpful, rooms large and comfortable for a family of 4 and very clean. Sadly the first room we were put in was very hot (thermostat perhaps not working) but we were moved to a much cooler room for the next night. Hot breakfast items were a bit disappointing.

Dear Maxine G., Many thanks for your valuable feedback. We are delighted to hear that our team provided helpful service and that your family found the spacious rooms comfortable during your visit. Your recognition of the cleanliness standards is particularly encouraging for our housekeeping staff. That said, we sincerely regret the discomfort caused by the initial room temperature and the shortcomings in your breakfast experience. Our maintenance team is addressing the climate control systems to prevent similar occurrences, and we are reviewing our kitchen protocols to ensure breakfast items meet our usual quality. Finally, we are pleased your overall experience was positive and appreciate your loyalty as a Classic member. We hope you managed to explore our convenient location near Amsterdam’s vibrant attractions during your stay. We hope to welcome you back again in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Anae H. Business - Confirmed reviews ALL

Special thanks to Viviane !

Beste Anae, Bedankt dat u de tijd heeft genomen om een recensie achter te laten. Het doet ons erg veel plezier om te lezen dat uw zakenreis weer zo aangenaam was. We zijn blij dat Viviane zo’n goede indruk heeft gemaakt en dat u onze service waardeert. Uw vertrouwen als ALL Gold-lid betekent veel voor ons en we doen ons best om hieraan te blijven voldoen. Graag verwelkomen wij u in de nabije toekomst opnieuw voor een prettig verblijf. Met vriendelijke groet, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,478 reviews 7.5/10 Location
  • 2,057 reviews 7.4/10 Room
  • 1,840 reviews 8.5/10 Service
  • 39 reviews 7.2/10 WiFi
  • 944 reviews 6.7/10 Cleanliness
  • 902 reviews 8.3/10 Breakfast
  • 447 reviews 9.3/10 Vibe

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