Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 7,956 reviews

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Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled City Skyline views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Room 1

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

Experience three unique dining concepts at The Ternary in one vibrant space – Asian Kitchen, Grill Kitchen, and Wine Bar – blending bold flavours, live cooking, and relaxed social dining in Darling Harbour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  7,956 reviews

Customer review rating 1.5/5

Alain E. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. I am sorry to hear about the maintenance and cleanliness issues you experienced during your stay. Please accept my sincere apologies. This is not the standard we strive to provide. Your comments have been shared with our Engineering and Housekeeping teams so the air conditioning, ventilation, and cleaning standards can be thoroughly reviewed and addressed. We appreciate your feedback and hope to have the opportunity to provide you with a much-improved experience in the future. Kind regards, Veronika Hojdarova Operations Manager Novotel Sydney on Darling Harbour

Customer review rating 1.0/5

Edwin F. Families - Confirmed reviews ALL

Thank you for your feedback. I am sorry to hear that your stay was impacted by the noisy ventilation fan and the nearby construction works. I understand how disruptive this would have been, especially when you were hoping to rest. Please accept our sincere apologies. Your comments have been shared with our Engineering team to inspect the ventilation fan, and we continue to monitor the external construction works while doing our best to minimise their impact on our guests. We appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, Veronika Hojdarova Operations Manager Novotel Sydney on Darling Harbour

Customer review rating 5.0/5

John G. Couples - Confirmed reviews ALL

Greetings John, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff welcoming and your room comfortable and clean. Thank you again for your glowing review and we look forward to seeing you in the future! Warm Regards, Andrew Austen Guest Experience Manager Novotel Sydney on Darling Harbour

Customer review rating 4.5/5

Natalie S. Business - Confirmed reviews ALL

Greetings Natalie, Thank you for your positive feedback regarding your stay. I am pleased to hear that you found the room comfortable and modern. I appreciate your comments about noise; we strive to provide a peaceful environment for all our guests. Warm Regards, Andrew Austen Guest Experience Manager Novotel Sydney on Darling Harbour

Customer review rating 4.5/5

Mery A. G. Business - Confirmed reviews ALL

Greetings Mery A., Thank you for your positive feedback and for highlighting your comfortable stay with us. We are pleased to know that you appreciated our excellent location. I regret that the pool was not operational during your visit and that the rice options did not fully meet your expectations. The pool had additional works done after it's revamp due to safety concerns pointed out by staff. We strive to cater to diverse culinary preferences, and your comments will be considered for our future offerings. Please don't hesitate to ask our staff if they can accommodate your culinary needs. Warm Regards, Andrew Austen Guest Experience Manager Novotel Sydney on Darling Harbour

Other web-users rate our hotel

  • 3,329 reviews 9.2/10 Location
  • 4,887 reviews 6.4/10 Room
  • 4,508 reviews 8.4/10 Service
  • 48 reviews 5.4/10 WiFi
  • 1,677 reviews 6/10 Cleanliness
  • 1,443 reviews 7.7/10 Food
  • 1,376 reviews 8.2/10 Breakfast
  • 432 reviews 8.6/10 Bar

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