Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 10,170 reviews

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100 Murray Street, Darling Harbour, 2000 Sydney, Australia

Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  10,170 reviews

TripAdvisor Rating  4.0/5  5,704 reviews

Certificate of excellence 2023

Good Stay, Over Priced

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

The Air Cnditioner in the room was not working correctly, so we had a very unsettled sleep, it did not get very cool in the room. Room felt very over priced for what we got. Room felt a bit out dated.

Dear Vanessa H., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the discomfort caused by the air conditioning in your room. A restful night's sleep is essential, and I regret that we fell short in providing that for you. Your comments about the air conditioning and the condition of the room have been shared with our maintenance and management teams for review. We appreciate your feedback, as it helps us identify areas for improvement. I hope we have the opportunity to provide you with a more comfortable and enjoyable stay in the future. Kind regards, Mattia Dolera Assistant Manager Novotel Sydney on Darling Harbour

The perfect location .

Customer review rating 4.5/5

Elizabeth Friends - Confirmed reviews ALL

Both rooms we had booked well very well appointed and comfortable. We were very closely located to the event we were attending. Many thanks to the reception staff, who were extremely busy , we appreciated their warm welcome even though they were run off their feet.

Dear Elizabeth R., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Good Stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The room was comfortable and we enjoyed our stay thank you. It was easy to communicate for booking thank you. We had wanted to have a coffee at breakfast time before we checked out in the lovely longe area but we were told we were unable to be seated unless we purchased the full breakfast. This was a little sad as it was also almost empty at this time. So we puchased a coffee in another location. ( I don't eat a big breakfast so it was not cost effective for us to order the buffet breakfast. I hope that feedback helps (I do understand there are rules set in place for a reason sometimes). Thank you

Dear Catherine W., We appreciate your feedback and thank you for choosing Novotel Darling Harbour. While we are glad to hear that your stay was positive overall, we also take note of areas where we can improve. Your feedback is valuable to us, and we will use them to make necessary adjustments. We hope to have the chance to welcome you back and exceed your expectations on your next stay. sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Well located

Customer review rating 3.5/5

Jenny Families - Confirmed reviews ALL

Novotel is our choice of stay when we have an event in Sydney. Love the welcoming family feel.

Dear Jennifer Ruth E., Thank you for taking the time to rate your recent stay at Novotel Sydney Darling Harbour. We appreciate your feedback and your rating. While we're glad to hear that your overall experience was positive, we understand that there are some areas where we can improved. Once again, we thank you for your feedback, and we hope to have the opportunity to welcome you back and provide you with a more exceptional stay. sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Great and Simple Location

Customer review rating 5.0/5

Wayne Friends - Confirmed reviews ALL

I chose to stay at the Novotel Darling Harbour as it is great value, located well for access to the city, simple car parking for an out of towner and first rate facilities.

Dear Wayne B., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

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Other web-users rate our hotel

  • 3,854 reviews 9/10 Location
  • 5,901 reviews 6.6/10 Room
  • 5,490 reviews 8.3/10 Service
  • 268 reviews 5.1/10 WiFi
  • 1,910 reviews 6/10 Cleanliness
  • 1,841 reviews 7.5/10 Food
  • 1,636 reviews 8.2/10 Breakfast
  • 1,151 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.