Hôtel Croisette Beach Cannes-MGallery 4 stars

Overall really enjoyed the stay. Hotel is fresh and new, rooms are clean and spacious (used superior room category). Charming pool area, really loved it! Staff is friendly and helpful. Some things may be recovered still. Here is the list: - I’ve used AllHeartist rate. Asked 3 persons about the discounts for extras. Each time I heard „somebody will help you later”. Never got my f&b discounts finally. One gentleman even told be that they don’t have it in France (despite it was invented in France). Never happened to me before. - My minibar was equipped with 1 item. 1 small evian water. - You get 1 half a liter water complimentary and can never get additional (4 days stay). Strange in this class hotel. - i got my room next to “Prive” housekeeping store. Stay away from it. In busy daytime they leave doors banging all day leaving the on lock out and avoid opening gently with employee cards desipte DND dor knobs hanging all around. You can hear it each few minutes. - No member recognition, no welcome beverage. No welcome amenities, no welcome letter. No upgrade. - We were having our Wedding anniversary and I got you an e-mail week earlier before arrival. Never got an answer. No action at all regarding it. Nothing really bad but leaving some bad taste. Staff was really professional during the stay and hotel is super easy to get everywhere in the city centre.

Average, inattentive staff, poor quality.

Service was abysmal. Far cheaper hotels during our trip were far beyond the experience we had at hotel croisette. Value for money was extremely poor as the hotel had nothing to offer.

Okay. A solid 3 star maybe

Everything was high below expectations. It was terrible

Great staff. Great location. Modern rooms.

The warmest of welcomes from outstanding staff on reception, including the concierge/voiturier staff. They continued to do everything to make the stay wonderful. The cleaning staff unfortunately missed aspects of the room most days. E.g. no tea or coffee replacement, no loo roll, dirty cups etc… However, the beds and towels were very comfortable and high quality. Breakfast was ok but fairly average. The beach club was fabulous. One of the best on the Croisette, especially the lunch menu.

Very bad smell in the corridor of the 2nd floor. Too much noise coming from outside.

We got room 101. First floor facing the construction site of Carlton. Construction noises throughout the day and lorries driving early in the morning. Remember to inform your guests that there might be construction noise at your hotel. Also, a room like #101 shouldn’t be in use during the construction as it really ruined our night. We had a voucher from last year due to Corona, but of course the same expectations as the other guests. On this holiday we have been staying in France in 7 hotels over three weeks and all the other stays were perfect so unfortunately this one stands out as the hotel we will not recommend.

Hotel has been revamped from inside, looks great. Best of all the location is great, right on the croissette beach. They do have their own private beach club with chairs which cost 20 euros. The room we received was tiny, but was well equipped. The space was tight even for two but we managed. Bathroom was great and the staff did a great job. We didn’t use the amenities that much so can’t comment

It was once again a fantastic stay at your renewed Hotel. We very much enjoy the service provided as well as the new set up. The location cannot be better as well as the beach and all what we have the opportunity to enjoy over there. We hope to come back to your hotel in our next stay to the magnificent city of Cannes.