Hôtel Croisette Beach Cannes-MGallery 4 stars

Customer review rating 4.3/5 1,774 reviews

ALLSAFE approved hotel

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Hôtel Croisette Beach Cannes-MGallery
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+ 16 Services

Hotel extras

  • Skilfully secluded with the mythical Croisette and its beaches close by

  • A "bohemian chic" seaside vibe designed by architect Jean-Philippe Nuel

  • Feet in the water, look to the Mediterranean Sea and taste our local dishes

  • Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing Paying
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf Paying
  • Tennis (nearby) Paying
  • Beach and water sports Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Hôtel Croisette Beach Cannes-MGallery

13 rue du Canada
06400 cannes
france

Tel: +33492188800

Fax: (+33)4/93683538

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 220km / 137.5 miles

  • By plane

    NICE COTE D'AZUR At 25km / 15.54 miles

  • By boat

    NICE At 35km / 21.88 miles

  • By helicopter

    AERODROME MANDELIEU At 8km / 5 miles

  • By helicopter

    HELISTATION At 2.3km / 1.43 miles

  • By car

    CANNES CENTRE At 4km / 2.5 miles

  • By car

    CANNES-LA-BOCCA At 6km / 3.75 miles

  • By train

    CANNES At 0.5km / 0.31 miles

GPS :43.550103, 7.028031

Our accommodation(s)

Our restaurants and bars

Croisette Beach

Type of cuisine: Mediterranean

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Le Patio

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 72

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 6 people

Find out more

Our guest reviews for
Hôtel Croisette Beach Cannes-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,774 reviews

tripadvisor

TripAdvisor Rating 4.0/5

104 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Room 101

Customer review rating 2.0/5

Mette B. Families - 23/07/2021 Confirmed reviews ALL

We got room 101. First floor facing the construction site of Carlton. Construction noises throughout the day and lorries driving early in the morning. Remember to inform your guests that there might be construction noise at your hotel. Also, a room like #101 shouldn’t be in use during the construction as it really ruined our night. We had a voucher from last year due to Corona, but of course the same expectations as the other guests. On this holiday we have been staying in France in 7 hotels over three weeks and all the other stays were perfect so unfortunately this one stands out as the hotel we will not recommend.

Well located, great staff, nice hotel from inside

Customer review rating 4.0/5

Yousuf A. Couples - 06/07/2021 Confirmed reviews ALL

Hotel has been revamped from inside, looks great. Best of all the location is great, right on the croissette beach. They do have their own private beach club with chairs which cost 20 euros. The room we received was tiny, but was well equipped. The space was tight even for two but we managed. Bathroom was great and the staff did a great job. We didn’t use the amenities that much so can’t comment

Spacious and well decorated room, very nice staff

Customer review rating 4.5/5

Jeroen Families - 17/06/2021 Confirmed reviews ALL

Very pleased with my stay. Rooms are spacious, nice decorated and all the staff are very nice. Private parking at a decent rate, doorman very welcome and helpful with the car. Breakfast is good and the ladies are very friendly.

Excellent!

Customer review rating 5.0/5

Tony Couples - 14/06/2021 Confirmed reviews ALL

It’s always a pleasure to stay in this great hotel. Excellent location (100m from the beach), nicely decorated rooms and professional staff.

Dear TONY S., We would like ti thnak you for taking the time to share your positive experience following your stay at the Hotel Croisette Beach Cannes - MGallery. We are delighted to hear that you had an excellent stay. Your satisfaction is the greatest reward for the teams and we will be sure to share your comments with employees. We look forward to welcoming you back to Cannes. The Croisette Beach team

Well located, comfortable, friendly

Customer review rating 5.0/5

Christopher Couples - 24/10/2020 Confirmed reviews ALL

Nothing exceptional but we were welcomed by well trained staff, the room was comfortable - slightly smaller than I expected- , the fitness room was fine, the barman very friendly

Dear CHRISTOPHER C., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service

Supernettes Personal, toller Beach Club

Customer review rating 5.0/5

Daniela G. Families - 04/09/2020 Confirmed reviews ALL

Es war alles perfekt, merci

Dear MICHAELA DANIELA G., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

Average Stay - Not at the level expected

Customer review rating 2.0/5

Philippe Couples - 31/08/2020 Confirmed reviews ALL

Too many small unsatisfying items

Dear PHILIPPE C., Thank you for taking the time to tell us about your experience at the Hôtel Croisette Beach Cannes - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Directrice Hébergement

Well located, small room, poor service

Customer review rating 2.5/5

Andy Couples - 16/08/2020 Confirmed reviews ALL

Hotel was very well located. The room was very clean and well furnished to a great standard however was very small for two people. The size was obviously outlined before we booked however was still too small. The service was quite poor, on arrival the man checking us in stated the beach was not available until 13th (we arrived on the 7th and were leaving on 14th). We asked to book two beds for the 13th but when we double checked a few days later our booking had not been placed. We checked with the manager and she informed us that when we checked in the beach had actually been booked up on the date we requested even though the man checking us in said it was available. We understand that the beach and hotel are separate however the amount the hotel use the beach club to sell the hotel is extremely misleading. Lastly the hotel pool was frustrating as there are only about 6 beds around the pool (understandable as space is a premium) however guests just leave towels on the beds without returning for hours and not policed by any staff meaning we could not take advantage of this amenity. This is our first time using Accor and would think twice about booking again. We would unfortunately not recommend this hotel to our friends.

Dear ANDREW E., Thank you for taking the time to tell us about your experience at the Hôtel Croisette Beach Cannes - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Directrice Hébergement

Underrated food & beverage. Arrogant front desk. Mixed reviews!

Customer review rating 2.0/5

Ab Families - 11/08/2020 Confirmed reviews ALL

Super location! Quirky design. Very Instagrammable. Rooms are TINY but cool. They have everything you need, and thats it. Beds are comfortable. Rooms near the elevator are a BAD idea. The walls are paper thin, and the noise of the elevator and corridor are just unbearable through the night. The windows are not sound proof. You hear every footstep on the pavement below. There is NO sea view from the hotel (perhaps you have to strain your neck from a balcony to see between two buildings. Swimming pool is a large bath tub. The poolside area is cute though for a quick coffee or to catch up on your work or reading. BUT - its 50 meters away from the beach clubs and restaurants, so I was ok. Front desk staff is extremely arrogant who dont really care about customer complaints. Asked for rooms together as we were with kids. ZERO response. The guy at front desk just ignored the question and moved on. Instead stated that he would be taking ALL the payment upfront and EUR400 more, "just in case". Offense seems to be the best form of defense here, with the front desk manager and guest services almost shouting back at me for bringing their screw ups like the request for another room or 3 nights of ZERO sleep with the unbearable noise that was repeatedly told to them EVERYDAY. Tone of voice and ego - definitely not the best first impression or last you want in a hotel. The restaurant team however - both at Croisette Beach Restaurant and the hotels breakfast room - SUPERB! Couldnt ask for a more warm, courteous and sincere team, given they were so so busy all the time. Service with a smile, helpful, and just right. The food at the hotel and the restaurant compares with the best in Cannes. Its a shame its not up there on the list of MUST DO venues. The beach front restaurant is honestly the nicest of the lot if you are with family - extremely well priced, phenomenal service and close to all the water sporting action. And that incredible Lemon Tart. Wow! Cant ask for more! Housekeeping - leaves a lot to be desired. A half eaten plate of fries sat in the room for 3 days complete with a half eaten ketchup and lost lid. Yeesh! The hotel needs to figure out how to deal with wet swimsuits. Perhaps swim suit dryer at the poolside area? Amenities is another area of significant in-room improvement. After salty sea water, one does need a good shampoo and conditioner. The all in one quasi-Ginseng one doesnt cut it. Once a day housekeeping with no towel change is also a huge bummer. We had to go out to the towel trolley everyday and beg the housekeeper for them. Why not put 4 towels in a double room when your customer is here for the beach and the pool? Lots of positives here! I wouldnt stay here again for the crazy high prices. The front desk was the fly in the chardonnay.

Dear ARJUN B., Thank you for taking the time to tell us about your experience at the Hôtel Croisette Beach Cannes - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that we only met at the end of your stay when we spoke about switching rooms for your last night, I wish we could have met earlier. Considering our hotel was fully booked we could not provide two connecting rooms. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Directrice Hébergement

Unforgettable stzy

Customer review rating 5.0/5

S. Solo - 07/08/2020 Confirmed reviews ALL

Perfect relaxing

Dear GUILLAUME ANTOINE S., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

Excellent as always

Customer review rating 5.0/5

Tracey A. R. U. Couples - 05/08/2020 Confirmed reviews ALL

We always stay at this hotel when we visit Cannes. It’s a real gem in the perfect location.

Dear TRACEY L., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

great

Customer review rating 5.0/5

Rizk A. Families - 04/08/2020 Confirmed reviews ALL

Fantastic people/ clean and very good located.

Dear RIZK A., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

Well located

Customer review rating 5.0/5

Lenfantvivant Couples - 31/07/2020 Confirmed reviews ALL

Outstanding service, kind and charming helping with all. Rooms spacious and beautiful !

Dear HAROUT B., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

Friendly and welcoming. Shame about reservation process

Customer review rating 2.5/5

Dr F. S. Couples - 30/07/2020 Confirmed reviews ALL

The team was welcoming and friendly. The experience was spoilt by the reservation process. The room was fairly standard although we were upgraded to top room. The hygiene measures were thorough. Many hotel guests did not wear masks.

Dear F S., Thank you for taking the time to tell us about your experience at the Hôtel Croisette Beach Cannes - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Directrice Hébergement

Great location

Customer review rating 3.5/5

A. S. Families - 24/07/2020 Confirmed reviews ALL

Hotel is in a perfect location, close to the beach and to shopping area. The rooms were nice and clean but very noisy. The rooms was described as soundproof but that is not the case.

Dear Antje PAULY-S., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

Excellent staff. Very friendly and top service.

Customer review rating 5.0/5

Alexander K. Couples - 22/07/2020 Confirmed reviews ALL

The rooms are rather small and some of the bathrooms are of rather low standard. What made the stay a success was the staff throughout the hotel, from reception, to restaurant and not to forget Alexandre the voiturier.

Dear ALEXANDER K., We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Directrice Hébergement

wonderful stay

TripAdvisor rating 5.0/5

Carlos L Couples - 14/07/2019 TripAdvisor review

It was once again a fantastic stay at your renewed Hotel. We very much enjoy the service provided as well as the new set up. The location cannot be better as well as the beach and all what we have the opportunity to enjoy over there. We hope to come back to your hotel in our next stay to the magnificent city of Cannes.

Dear Carlos, Bonjour! We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, TANIELIAN Marion Responsable Hébergement

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