Hôtel Croisette Beach Cannes-MGallery

We stayed at the hotel a number of years ago when it was a Mercure and felt that it was tired and dated. It’s had an upgrade and is now lovely and modern with fabulous toiletries and amenities in the rooms. We had a room with a balcony overlooking the courtyard to the back of the hotel. It was lovely and quiet. Just as well we were to the back as the hotel opposite at the front (The Carlton) is undergoing extensive renovations. The hotel will be better when these renovations are complete and the access to the Croisette is back to normal. One snag that we hit was regarding the valet parking of our car. The valet parked the car in “drive” and as a result our battery was drained. It would be a good idea to get clear instructions from the customer if unsure on how to park a car. The hotel were very good about the situation and it was resolved. If it hadn’t been for this, I would have given 10/10.

Nice trip all was good but breakfast ended up being a bit disappointment. Lovely food but often it was finished and it took time to refill and with all that staff I don’t know why it took so long. I have been a breakfast hostess myself and I don’t knowing why it wasn’t stocked up better and a pot of coffee was placed in the table instead of bringing cups. Everything like cheese etc was put on small plates and so it finished quickly. So a lot is waiting. I can see this being more efficient and create more value for the hotel.

A nice place to stay with a great location. However, there is construction going on with the neighboring hotel which can be noisy and dusty. Even so, the staff was pleasant and especially the bar attendant. The bar attendant was exceptional with wanting to offer a good experience for us and made wonderful tasty aperitifs.

Staff were friendly and welcoming. Decor was modern. Breakfast was good. Location was OK. Noisy construction across the street. Bed mattress was way too hard. Air conditioning performance was very poor. TV had no connectivity options for external devices. Table/desk was too small for a laptop. Room service food was average. I checked out early and went to a better hotel.

Service was good and rooms were good