ibis Milano Centro 3 stars

Customer review rating (ALL Rating) 4.2/5 2,914 reviews

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Description

Hotel extras

  • Close to the historic center; Tram 1 and Repubblica metro station

  • Excellent bar service, ideal for aperitifs to be enjoyed in the outdoor patio or for grab & go

  • Close to Central Station, Corso Buenos Aires shopping district and LGBTQ+ zone

  • Free WIFI; business rooms for events; pet friendly; gym available

  • Indoor paid parking with limited spaces, not bookable

Our accommodation(s)

Hotel location

ibis Milano Centro

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 MILANO
Italy

GPS:45.477978, 9.201672

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

LINEAUNO BISTRO'

Currently unavailable

Enjoy our restaurant! Lineauno Bistrot was born as a tribute to the Milanese trattoria revisited in a modern key, in a space reminiscent of the street and urban imagery of the tram.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,914 reviews

TripAdvisor Rating  3.5/5  8,183 reviews

Hotel with garage

Customer review rating 4.0/5

Petra Business - Confirmed reviews ALL

As always comfortable and convenient. With a garage in hotel and another one across the street. Breakfast delicious, rooms clean. Helpful and friendly staff.

Dear Petra, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Oliviero

House keeping staff enters in the room before check out at 9am

Customer review rating 2.0/5

Max Couples - Confirmed reviews ALL

House keeper has entered into the room while I was taking a shower at 9am on Saturday morning, knok yhe door and open it without informing Breakfast was a horrible experience, extremely poor: no croissant, no milk for a macchiato coffee although the closure time was 10am, at 9.20am everything was empty and we had to have breakfast outside the hotel

Dear Massimo, Thank you for sharing your experience. We sincerely apologise for the issues you encountered during your stay. First, we deeply regret that our housekeeping staff entered your room at 9 am before your check-out time. This is absolutely not in line with our procedures, and we will ensure that our team is reminded of the importance of respecting guest privacy and check-out times. Regarding your breakfast experience, we are truly sorry for the lack of availability of items and the poor quality you experienced. This is certainly not the standard we aim to provide, and we will be addressing this with our kitchen and breakfast teams to ensure a better experience for future guests. We take your feedback seriously and appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay in the future. Kind regards, Oliviero

Disappointing experience

Customer review rating 1.0/5

Charles Business - Confirmed reviews ALL

Unfortunately, my experience at this hotel was very disappointing. The property itself is in poor condition, and once inside the room, things didn’t improve. The room was dirty, giving an overall sense of neglect. The pillow cover had visible stains, and the strong smell of smoke made the stay unpleasant. The general impression is of a place that is poorly maintained and not properly cleaned. I would not recommend this hotel to anyone looking for even a basic level of cleanliness and comfort during their stay.

Dear Charles, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet expectations. Please accept our sincerest apologies for the issues you encountered during your visit, especially regarding the cleanliness and condition of your room. This is certainly not the standard we strive to uphold. We take your concerns seriously and have shared your comments with our housekeeping and maintenance teams to address the areas that fell short. Cleanliness is a priority for us, and we are working to ensure that all rooms meet the high standards our guests expect. We genuinely appreciate your input, as it helps us improve our service. We would welcome the opportunity to make things right and hope you'll consider giving us another chance to provide a better experience in the future. Warm regards, Oliviero

Short walking distance to shopping street and station.

Customer review rating 3.0/5

Karen Families - Confirmed reviews ALL

Common area is good but not the room. Fleas bite. Towels aged.

Dear Karen, Thank you for sharing your experience with us. We’re glad to hear that you appreciated our convenient location and common areas. Regarding your concern about bites, we take such reports very seriously and conducted a thorough inspection of the room. No evidence of bedbugs or fleas was found, and we did not receive similar reports from other guests afterward. Nevertheless, we are committed to maintaining the highest hygiene standards and will continue to monitor this closely. We also acknowledge your comment about the towels and will review this with our housekeeping team to ensure we improve the quality of our linens. We hope to have the opportunity to welcome you back and provide a better stay in the future. Kind regards, Oliviero

Well located

Customer review rating 4.0/5

David Couples - Confirmed reviews ALL

Happy with the location and service.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero

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Other web-users rate our hotel

  • 3,002 reviews 9/10 Location
  • 3,813 reviews 5/10 Room
  • 2,603 reviews 8.3/10 Service
  • 204 reviews 3.8/10 WiFi
  • 2,170 reviews 3.7/10 Comfort
  • 1,698 reviews 8.3/10 Breakfast
  • 1,233 reviews 7.3/10 Cleanliness
  • 759 reviews 5.8/10 Value

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